Book Thrifty hire cars in San Jose

Reviews for Thrifty in San Jose

Recent reviews

Traveller rating

Excellent

68

Good

22

Okay

12

Mediocre

10

Poor

0

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car was cleancustomer service

get the carcar smelled

car availablepick up and drop

friendly staffnever rent

great pricecredit card

per day

8.0

Pros:The car was clean and our drop off was very easy the guy even did a brief run through to make sure that we can remember everything and caught that I had forgot my sweater.Cons:We had reserved a SUV in August for Thanksgiving weekend when we arrived they did not have a SUV that we had reserved they did not offer any kind of an alternative. Despite the fact that there were other cars still theredid not like that they ask for an additional deposit if you do not have a credit card that isn’t listed as debit most major credit cards have the debit option to get cash so despite the fact that we had many credit cards we were not able to get around not putting down an additional deposit because they all said debit on them. Also I reserve the car on car rentals.com which was a third-party you through kayak and that site offered rental car insurance which we got but apparently thrifty did not honor third-party liability through that company. So it was very frustrating that I had paid an additional $36 for car insurance that was directed from the site where I reserve the car and it was not honored. I was able to add it to my regular automobile insurance for around the same price it just took additional time for Me to do that and delayed The start of my vacation.Reviewed 28 Nov 2017

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10.0

Pros:YesReviewed 16 Jul 2020

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4.0

Cons:When Thrifty/Budget drops their rental prices slightly lower than any other company at San Jose, a flood of people book with Thrifty/Budget. The problem is that they only have one person working behind the counter so when I arrived at the rental car center, the line was close to 20 customers deep. I waited in line for 10 minutes, and the Thrifty representative was still on the same customer. I figured that at that rate it would take me 3 hours to get my car, so I checked Kayak for rates at other companies, and found a car at a company that had no line, and the car was only $5/day more expensive. I ended up spending the extra $5 and was on the road within 10 minutes. Be warned about the wait time at Thrifty.Reviewed 14 Apr 2017

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9.2

Pros:Easy to get the car after the 10 minutes on line to start the rental process. Very friendly and efficient personnel.Cons:The 10 + min. in line to start the process.Reviewed 30 Sep 2017

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8.0

Wait and wait and waitPros:Eveyrthing was very good, convenient and the car is was very new and good to drive.Cons:Unfortunately there was an international couple in front of me struggling with the language and the complexities of insurance coverage, and they discussed every fine point for minute on end. There were no other agents available so it was a half hour wait before I got my car (in about 5 min). I think one agent is just not enough, it was not her fault, and also the couple were being justifiably cautious. Please make sure there is backupReviewed 29 Mar 2016

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4.0

Pros:Free upgradeCons:Long line; billing issuesReviewed 9 Sep 2019

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2.8

Cons:They charged me over $100 more than the guaranteed price. The team was not helpful in determining the best car for my needs. They were slow and didn’t help at all. Will never use them again especially after seeing how helpful they were to the white old man next to me.Reviewed 10 Feb 2019

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2.0

Bait and switch!Cons:Thirfty runs a bait and switch on the Collision Damage Waiver (LDW). The price at the counter is just an estimate. The final amount is apparently at the gate after you've picked up the car.Reviewed 17 Jul 2017

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10.0

GoodPros:Check out was very fast and neat. Could go to the airport just on foot.Cons:NothingReviewed 16 Mar 2018

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9.6

One unhelpful clerkPros:A second clerk (woman) was helpful with getting directions.Cons:My first clerk (man) was unhelpful with getting directions.Reviewed 14 Oct 2016

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10.0

Pros:easy pick upCons:a lot of people in line and only two clerksReviewed 17 Apr 2018

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10.0

Cons:NoneReviewed 22 Apr 2018

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• What is the most popular car hire from Thrifty in San Jose?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Thrifty in San Jose.

• How many car hire locations does Thrifty have in San Jose?

  Thrifty has 1 car hire location in San Jose. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: San Jose airport (SJC)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from San Jose airport (SJC)?

  Yes