Best Singapore hotels near Robertson Walk
With a stay at The Fullerton Hotel Singapore, you'll be centrally located in Singapore, within a 5-minute walk of Asian Civilisations Museum and Raffles Place. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
Overall 9.2 Excellent
Based on 7,955 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: spacious and comfortable, but no view, however the staff were excellent and the room was clean and very comfortable ,would recommend the hotel, but with reservation about some of the facilities and offers.
Excellent
10.0
Pros: Breakfast is excellent, room is very clean, couldn't ask for more.
Excellent
9.6
Pros: We loved everything. Wonderful hotel.
Excellent
10.0
Pros: Excellent location and good facilities. Staff very helpful. Never feels overrun.
Excellent
10.0
Pros: Location, rest of staff was great, beautiful historic property. Pedestrian friendly.
Excellent
10.0
Pros: Well, the overall is SUPER
Excellent
9.0
Pros: Lovely room, beautiful building in a very central location, good food, extremely helpful staff. Loved the trio of musicians during sunday lunch.
Details
Reviews
Overall 9.2 Excellent
Based on 7,955 reviews
Location
9.6
Vibe
9.0
Wellness
8.8
Service
8.7
WiFi
8.4
Amenities
8.3
Room
8.2
Food
8.2
Bar
8.0
Breakfast
7.9
Value
6.2
Location
9.6
Wellness
9.0
Vibe
8.8
Service
8.5
Food
8.4
Breakfast
8.4
Value
8.2
Room
7.8
Location
9.7
Vibe
8.8
Service
8.5
Room
8.3
Amenities
8.1
Bar
8.0
Breakfast
7.9
Value
6.4
Location
9.6
Food
8.5
Service
8.5
Amenities
8.1
Pool
7.4
Breakfast
7.4
Room
7.4
Value
5.9
Location
9.6
Vibe
8.7
Service
8.4
Amenities
8.4
Food
7.9
Breakfast
7.8
Room
7.4
Value
6.7
6.0 Good
Pros: spacious and comfortable, but no view, however the staff were excellent and the room was clean and very comfortable ,would recommend the hotel, but with reservation about some of the facilities and offers.
Cons: Sunday Brunch, waste of money, food was excellent, but you were unable to find a member of staff after 2pm to get a drink, even though it was until 3pm and we paid for the champagne package. When I did manage to get someone he barely put a drink in my glass !!! we have been to Dubai on numerous occasions and their brunch is far better, rated; Dubai 10/10-- Singapore at the Fullerton 4/10. Sunday evening the main bar in the hotel was closed and the rooftop bar is open till 11.00pm, what a way to treat resident customers, also on Monday evening the side door to the hotel was locked, access with room card, er NO, appalling paying so much money for a very poor service.
10.0 Excellent
Pros: Breakfast is excellent, room is very clean, couldn't ask for more.
Cons: Wish there is a microwave on a floor but I guess it is not common in Singapore.
9.6 Excellent
Pros: We loved everything. Wonderful hotel.
Cons: Minor issue. Pool could be bigger and I’m afraid of pigeons, so I find their frequent presence a bit off putting
10.0 Excellent
Pros: Excellent location and good facilities. Staff very helpful. Never feels overrun.
Cons: Courtyard rooms not as good.
10.0 Excellent
Pros: Location, rest of staff was great, beautiful historic property. Pedestrian friendly.
Cons: Housekeeping was a little lax. One day I left 6 am and returned at 2 pm and room had not been cleaned. Of course she showed up 10 minutes after I was back and resting. Beds slightly soft for my liking.
10.0 Excellent
Pros: Well, the overall is SUPER
Cons: NA
9.0 Excellent
Pros: Lovely room, beautiful building in a very central location, good food, extremely helpful staff. Loved the trio of musicians during sunday lunch.
Cons: We slept in the morning after our arrival and missed the $35 breakfast option by about 15 minutes. We were given breakfast from the menu but were charged an extra $89.45. This was very disappointing.
With a stay at The Fullerton Hotel Singapore, you'll be centrally located in Singapore, within a 5-minute walk of Asian Civilisations Museum and Raffles Place. Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
Located in Singapore (Marina Bay), Marina Bay Sands is within a 10-minute walk of Gardens by the Bay and Marina Bay Sands Skypark. This 5-star hotel is 0.6 mi (1 km) from Singapore Flyer and 0.3 mi (0.6 km) from ArtScience Museum.
Rooms
Make yourself at home in one of the 2561 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds.
Amenities
Take time to pamper yourself with a visit to the full-service spa. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features wireless Internet access (surcharge), concierge services, and supervised childcare/activities.
Dining
Grab a bite to eat at one of the hotel's many dining establishments, which include 6 restaurants and a coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar.
Business, Other Amenities
Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 76,336 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The pool
Okay
4.5
Pros: Location next to botanical gardens.
Excellent
10.0
Pros: Location, Breakfast, City View, Infinity Pool, Gym facilities, Housekeeping, Cleanliness, Staff behavior Everything was perfect!
Excellent
10.0
Pros: The Infinity Pool! Its everything and more!
Excellent
9.7
Pros: The rooms were absolutely amazing, spacious and very clean. The hotel itself was exceptionally cleaned.
I’m in the hotel industry and have been for quite some time, actually over 17 years, So I pay close attention to how well the hotel is maintained and how well it is kept clean. 5 stars in that department.
Excellent
8.8
Pros: The infinity pool and room were absolutely beautiful
Good
7.9
Pros: A bit like in Vegas, nice rooms, interesting pool, casinos, shops, etc. in contrast to Vegas completely overpriced. Everything belongs in the same hands. You can see Singapore, but you don’t get the real Singapore in there.
Excellent
10.0
Pros: It was absolutely amazing! Very close to the Cruise Ship Terminal. Hotel was everything I expected and more.
Okay
5.0
Pros: Great views. Good location.
Good
6.0
Pros: Close by from most of the attractions.
Excellent
10.0
Pros: Pool and rooms
Excellent
10.0
Pros: Infinity pool is amazing
free light show
Details
Reviews
Overall 9.1 Excellent
Based on 76,336 reviews
Location
9.3
Beach
9.1
Room
8.6
Pool
8.2
Amenities
7.9
Service
7.9
Cleanliness
7.6
Comfort
7.5
WiFi
6.4
Breakfast
6.0
Value
3.7
Location
9.3
Vibe
8.7
Pool
8.1
Room
8.1
Service
7.8
Amenities
7.2
Breakfast
6.6
WiFi
5.0
Value
4.1
Location
9.3
Room
8.7
Pool
8.3
Service
8.3
Comfort
7.9
Amenities
7.2
Breakfast
5.9
WiFi
4.9
Value
3.9
Beach
9.1
Location
9.1
Pool
8.3
Room
8.1
Comfort
8.0
Service
7.8
Amenities
7.3
Breakfast
5.4
WiFi
3.9
Value
3.3
Location
9.4
Beach
9.0
Room
8.4
Vibe
7.8
Service
7.7
Pool
7.2
Amenities
7.0
Breakfast
6.2
Value
4.1
8.0 Excellent
Pros: The pool
Cons: The rooms were basic for the price paid.
4.5 Okay
Pros: Location next to botanical gardens.
Cons: Passport was stolen by a staff member. Do not leave valuables out under any circumstances. Poor security.
10.0 Excellent
Pros: Location, Breakfast, City View, Infinity Pool, Gym facilities, Housekeeping, Cleanliness, Staff behavior Everything was perfect!
Cons:
10.0 Excellent
Pros: The Infinity Pool! Its everything and more!
Cons:
9.7 Excellent
Pros: The rooms were absolutely amazing, spacious and very clean. The hotel itself was exceptionally cleaned.
I’m in the hotel industry and have been for quite some time, actually over 17 years, So I pay close attention to how well the hotel is maintained and how well it is kept clean. 5 stars in that department.
Cons: The gym. For a hotel of this caliber and the size, the gym was a huge disappointment.
8.8 Excellent
Pros: The infinity pool and room were absolutely beautiful
Cons: Way too expensive for what you get. No breakfast included.
7.9 Good
Pros: A bit like in Vegas, nice rooms, interesting pool, casinos, shops, etc. in contrast to Vegas completely overpriced. Everything belongs in the same hands. You can see Singapore, but you don’t get the real Singapore in there.
Cons: Expensive
10.0 Excellent
Pros: It was absolutely amazing! Very close to the Cruise Ship Terminal. Hotel was everything I expected and more.
Cons: No
5.0 Okay
Pros: Great views. Good location.
Cons: It’s a hotel functioning a factory. There is zero exclusivity for the price you pay. There is no soul to the place. Everyone is herded in and herded out.
6.0 Good
Pros: Close by from most of the attractions.
Cons: Not worth paying $---- per night. The rooms were tiny and not very functional. The shower head was not working correctly. Toilet seat was not clean. No outlet near the bathroom mirror for hair dryer or electric shaver charging. Etc.
10.0 Excellent
Pros: Pool and rooms
Cons:
10.0 Excellent
Pros: Infinity pool is amazing
free light show
Cons:
Located in Singapore (Marina Bay), Marina Bay Sands is within a 10-minute walk of Gardens by the Bay and Marina Bay Sands Skypark. This 5-star hotel is 0.6 mi (1 km) from Singapore Flyer and 0.3 mi (0.6 km) from ArtScience Museum.
Rooms
Make yourself at home in one of the 2561 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds.
Amenities
Take time to pamper yourself with a visit to the full-service spa. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features wireless Internet access (surcharge), concierge services, and supervised childcare/activities.
Dining
Grab a bite to eat at one of the hotel's many dining establishments, which include 6 restaurants and a coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar.
Business, Other Amenities
Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
With a stay at Pan Pacific Singapore, you'll be centrally located in Singapore, steps from Marina Square and 8 minutes by foot from Singapore Flyer. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 22,550 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Good
6.7
Pros: Location and staff.
Okay
5.4
Pros: The old concierge staff who has some difficulty walking - walked me to an ATM nearby
Excellent
9.0
Pros: Incredibly comfortable bed. Spacious room and bathroom. Staff friendly and helpful. Allowed me to use a lounge near the pool area after checking out as my flight was a late evening departure. Nice to have somewhere to relax and freshen up.
Excellent
10.0
Pros: Great location, beautiful pool, very clean, no noise, good price for accommodation.
Excellent
10.0
Pros: All aspects. Customer service, location, breakfast is awesome
Excellent
8.0
Excellent
9.0
Pros: It was so easy access famous sites from hotel and to take mrt or taxis. And staffs were kind
Excellent
10.0
Pros: I stay there regularly because the facilities are excellent and the service could not be better. Location is also an advantage being close to the MRT and easy access toe Gardens by the Bay for running.
Excellent
10.0
Pros: Breakfast buffets and service
Excellent
9.4
Pros: THe hospitality lounge for early and late travelers
Excellent
9.0
Pros: Location was great and staff provided early check in and the price was very reasonable.
Details
Reviews
Overall 8.9 Excellent
Based on 22,550 reviews
Location
9.6
Vibe
8.8
Service
8.6
Breakfast
8.4
Room
8.2
Amenities
8.1
WiFi
6.2
Value
5.8
Location
9.7
Service
9.1
Vibe
8.7
Breakfast
8.6
Room
8.6
Bar
8.3
Amenities
8.2
Value
5.5
WiFi
4.3
Location
9.6
Vibe
8.8
Breakfast
8.1
Service
8.1
Room
7.6
Value
6.4
WiFi
5.0
Location
9.7
Breakfast
8.4
Service
8.4
Room
7.7
Value
5.2
WiFi
4.6
Location
9.3
Room
8.7
Beach
8.6
Amenities
8.4
Service
8.3
Breakfast
8.2
Comfort
8.0
Value
5.8
8.0 Excellent
Pros:
Cons: Overall is excellent experience for staying at pan pacific
6.7 Good
Pros: Location and staff.
Cons: The room is not well maintained (during my stay, the curtain in bathroom is broker) and I found a small cockroach in the room.
5.4 Okay
Pros: The old concierge staff who has some difficulty walking - walked me to an ATM nearby
Cons: No local amenity for GHA plat
9.0 Excellent
Pros: Incredibly comfortable bed. Spacious room and bathroom. Staff friendly and helpful. Allowed me to use a lounge near the pool area after checking out as my flight was a late evening departure. Nice to have somewhere to relax and freshen up.
Cons: Renovation work took place during the day time in a neighbouring room. Loud drilling and banging. When I called Reception they said they would ask them to stop immediately but half an hour later, they were still working.
10.0 Excellent
Pros: Great location, beautiful pool, very clean, no noise, good price for accommodation.
Cons: Food and drinks in the hotel very expensive.
10.0 Excellent
Pros: All aspects. Customer service, location, breakfast is awesome
Cons: None
8.0 Excellent
Pros:
Cons: Poor choice of vegetarian food. Air con was hard to control often too cold and room heated up too fast when air con switched off
9.0 Excellent
Pros: It was so easy access famous sites from hotel and to take mrt or taxis. And staffs were kind
Cons: Morning buffet was not so good.So I tried street foods from second day of my stay at the hotel
10.0 Excellent
Pros: I stay there regularly because the facilities are excellent and the service could not be better. Location is also an advantage being close to the MRT and easy access toe Gardens by the Bay for running.
Cons: Check-in and check-out is always slow.
10.0 Excellent
Pros: Breakfast buffets and service
Cons: Only complaint I have is that the temperature in the lobby bar is too cold to enjoy the wonderful ambiance that exists in that venue.
9.4 Excellent
Pros: THe hospitality lounge for early and late travelers
Cons:
9.0 Excellent
Pros: Location was great and staff provided early check in and the price was very reasonable.
Cons:
With a stay at Pan Pacific Singapore, you'll be centrally located in Singapore, steps from Marina Square and 8 minutes by foot from Singapore Flyer. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Self parking (subject to charges) is available onsite.
In the heart of Singapore, Hotel Jen Orchardgateway Singapore by Shangri-La is within a 5-minute drive of Orchard Central and Peranakan Museum. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite.
Overall 8.9 Excellent
Based on 17,521 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.3
Pros: Bed and linen very comfortable
Excellent
10.0
Pros: Great service!
Good
6.2
Pros: Not use
Excellent
10.0
Pros: Excellent staff and location,very clean, Would stay here again
Excellent
10.0
Pros: The staff and facilities were 5 star.
Excellent
10.0
Pros: Good bfast and clean room
Excellent
9.4
Pros: The view down orchard rd from our room and the club lounge was a great.
Excellent
8.0
Pros: Great location, easy access to the train system and local area. Great breakfast and lovely room. Roof top pool was also great, it was lovely to be able to swim into the very late evening and enjoy the vibe from the roof terrace
Details
Reviews
Overall 8.9 Excellent
Based on 17,521 reviews
Location
9.7
Pool
9.3
Service
8.8
WiFi
8.5
Breakfast
8.2
Room
7.5
Amenities
7.2
Value
6.3
Location
9.7
Pool
9.4
Breakfast
8.8
Service
8.8
Room
7.2
Value
6.7
Location
9.7
Pool
9.2
Service
9.0
Room
8.7
Cleanliness
8.5
Comfort
7.9
Breakfast
7.8
Value
5.3
Location
9.7
Pool
9.3
Service
8.9
Room
8.4
Breakfast
8.1
Value
5.6
Location
9.5
Pool
9.2
Service
9.0
Breakfast
7.9
Room
6.9
Amenities
6.7
Value
6.5
Comfort
4.9
6.3 Good
Pros: Bed and linen very comfortable
Cons: Staff constantly under delivered. Promises of complimentary birthday items never appeared. Staff did not alert us to room being ready. For check in despite promising to phone us. Hotel lobby and lounge areas underwhelming. Expensive for what it was. Not in line with other Shangri-la properties.
10.0 Excellent
Pros: Great service!
Cons:
6.2 Good
Pros: Not use
Cons: Not use
10.0 Excellent
Pros: Excellent staff and location,very clean, Would stay here again
Cons:
10.0 Excellent
Pros: The staff and facilities were 5 star.
Cons: The lack of an airport shuttle was disppointi g however they did arrange a taxi for us.
10.0 Excellent
Pros: Good bfast and clean room
Cons: Lobby
9.4 Excellent
Pros: The view down orchard rd from our room and the club lounge was a great.
Cons:
8.0 Excellent
Pros: Great location, easy access to the train system and local area. Great breakfast and lovely room. Roof top pool was also great, it was lovely to be able to swim into the very late evening and enjoy the vibe from the roof terrace
Cons: Not enough pool lounges- especially as many people took them over for very long periods of time.
In the heart of Singapore, Hotel Jen Orchardgateway Singapore by Shangri-La is within a 5-minute drive of Orchard Central and Peranakan Museum. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite.
With a stay at Marina Mandarin, you'll be centrally located in Singapore, steps from Marina Square and 8 minutes by foot from Raffles City. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Overall 8.7 Excellent
Based on 8,464 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Excellent location! Connected to the mall. Spacious rooms. Clean and comfortable.
Good
6.0
Pros: Room had great view of city was clean but had to request to move rooms because the first room smelled stale of moldy cigarettes. We were then moved to non smoking and it was worth the inconvenience although the view was less interesting. Staff was aware of stale smell and did help accommodate. Nice bathrooms. Overall architecturally interesting late 80's hotel... Will not return.
Good
7.1
Pros: Buffet was good Food was nice
Excellent
9.6
Pros: Location perfect, rooms super clean. No real problems, was even offered a upgrade after checking in very early. Wouldn’t hesitate to stay here again!
Good
7.1
Pros: View was pretty, room was tidy neat
Excellent
9.0
Pros: good location, good breakfast
Excellent
10.0
Pros: Staff was great. Facility was beautiful. Location was tops.
Excellent
10.0
Pros: Location. Everything was a walking distance and the stop to the hop on hop off bus was just infront the hotel. Perfect
Excellent
8.0
Pros: Very convenient location to conference centers, mass transit, shopping, dining, and walks along the marina. Very helpful, kind staff.
Excellent
10.0
Pros: Wonderful spacious room with king size bed, large marble bathroom with double sinks, tub and separate shower.
every morning our we ate at the breakfast buffet, an array of English, Chinese, Japanese and Singaporean favorites, including a personal chef for eggs, an ice cream machine, and plenty of cappuccino or espresso too.
Attached to a large shopping mall, and close to the MRT (subway).
Excellent
9.0
Pros: View
Good
6.2
Pros: Location is right on MRT Esplanade. Easy commute to Marina area, Gardens by the Bay and distance from orchard road.
Details
Reviews
Overall 8.7 Excellent
Based on 8,464 reviews
Location
9.5
Service
8.3
Room
7.7
Breakfast
7.6
WiFi
7.6
Vibe
6.8
Value
6.4
Location
9.6
Breakfast
7.9
Service
7.5
Room
7.3
Vibe
6.2
Cleanliness
6.2
Location
9.4
Room
7.8
Service
7.7
Breakfast
7.3
Value
6.4
Amenities
6.0
Vibe
5.9
Location
9.4
Service
8.1
Breakfast
7.5
Vibe
6.1
Value
5.9
Room
5.9
Cleanliness
5.8
Location
9.5
Room
8.4
Breakfast
7.7
Service
7.4
Vibe
6.4
Value
6.2
8.8 Excellent
Pros: Excellent location! Connected to the mall. Spacious rooms. Clean and comfortable.
Cons: Expensive mini bar
6.0 Good
Pros: Room had great view of city was clean but had to request to move rooms because the first room smelled stale of moldy cigarettes. We were then moved to non smoking and it was worth the inconvenience although the view was less interesting. Staff was aware of stale smell and did help accommodate. Nice bathrooms. Overall architecturally interesting late 80's hotel... Will not return.
Cons: I am asthmatic so right when we settled in I couldn't stop noticing the stale smell. We also had just landed in SG so tried to check in 30 minutes early and our reservation did not show up until 2 pm. The staff was not the most attentive and the hostess held on to my phone for about 10 minutes.
7.1 Good
Pros: Buffet was good Food was nice
Cons: Room feels old needs a refresh , music too loud at night, too many events at the venue
9.6 Excellent
Pros: Location perfect, rooms super clean. No real problems, was even offered a upgrade after checking in very early. Wouldn’t hesitate to stay here again!
Cons: Furniture on the balcony would have made this a 10/10. We had to drag out the office chair to accommodate seating on the balcony. Two chairs and a table wouldn’t go amiss!
7.1 Good
Pros: View was pretty, room was tidy neat
Cons: Could of got a better room for the money paid. Our marina sand bay could of been better if we were located infront. That’s why I paid the upgrade, but didn’t happen.
9.0 Excellent
Pros: good location, good breakfast
Cons: not really luxurious, somewhat old
10.0 Excellent
Pros: Staff was great. Facility was beautiful. Location was tops.
Cons: No, it was a great stay.
10.0 Excellent
Pros: Location. Everything was a walking distance and the stop to the hop on hop off bus was just infront the hotel. Perfect
Cons:
8.0 Excellent
Pros: Very convenient location to conference centers, mass transit, shopping, dining, and walks along the marina. Very helpful, kind staff.
Cons: Very small shower, did not drain well, no bathtub. Not as quiet as I would expect from a hotel of this class. Nearby Conrad hotel has nicer rooms, more of a true 5-star in terms of luxury. I would only consider the Mandarin a 4-star.
10.0 Excellent
Pros: Wonderful spacious room with king size bed, large marble bathroom with double sinks, tub and separate shower.
every morning our we ate at the breakfast buffet, an array of English, Chinese, Japanese and Singaporean favorites, including a personal chef for eggs, an ice cream machine, and plenty of cappuccino or espresso too.
Attached to a large shopping mall, and close to the MRT (subway).
Cons: Nothing, a better value than the Ritz.
9.0 Excellent
Pros: View
Cons:
6.2 Good
Pros: Location is right on MRT Esplanade. Easy commute to Marina area, Gardens by the Bay and distance from orchard road.
Cons: Hotel room is not modern, a bit old even though after the renovation.
Drinking water provided in the room is limited, needed to ask for more every day
House keeping keeps changing the spot I put my stuff.
With a stay at Marina Mandarin, you'll be centrally located in Singapore, steps from Marina Square and 8 minutes by foot from Raffles City. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
With a stay at Grand Park City Hall, you'll be centrally located in Singapore, steps from Civil Defence Heritage Gallery and Singapore Philatelic Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.7 Excellent
Based on 3,999 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
4.0
Pros: The renovated room.
Excellent
10.0
Pros: Great location. We got newly renovated rooms. Excellent value for the price.
Mediocre
3.0
Pros: Staff are courteous and helpful.
Excellent
9.0
Pros: Hotel is being updated so will have noise during the day. If you plan to rest during day it's probably not the best option but if you re just there to sleep then this hotel is great. For the price you can t beat location and cleaness of updated rooms.
Excellent
9.0
Excellent
8.8
Excellent
10.0
Pros: Everything was perfect! Room was perfect, very modern and clean. Staff was very friendly and helpful. Bed was very comfortable.
Excellent
10.0
Pros: Everything about our stay was exceptional including the helpfulness and professionalism of the staff.
Excellent
10.0
Pros: Excellent service, excellent location. Personnel go the extra mile to make your time at the hotel extremely memorable.
Good
7.9
Pros: Staff and pool and breakfast
Good
6.5
Pros: Rooms fine. Location excellent
Good
7.0
Details
Reviews
Overall 8.7 Excellent
Based on 3,999 reviews
Location
9.7
Vibe
9.3
Cleanliness
8.5
WiFi
8.4
Service
8.2
Room
8.0
Comfort
6.8
Breakfast
6.5
Wellness
5.0
Location
9.9
Vibe
9.3
Service
9.2
Cleanliness
8.7
Room
8.5
Breakfast
6.4
Location
9.5
Vibe
9.2
Cleanliness
8.5
Pool
8.1
Service
8.1
Room
7.5
Breakfast
6.1
Location
9.4
Vibe
9.2
Cleanliness
8.8
Service
8.2
Room
7.6
Breakfast
6.5
Location
9.6
Vibe
8.9
Service
7.9
Room
6.7
Breakfast
6.1
Wellness
4.6
4.0 Okay
Pros: The renovated room.
Cons: The state of construction/renovation of this hotel, the appearance, the noise, and the lack of available amenities (pool)lowers the standard one would expect from a 5-star hotel. It should not have been listed among other 5-star hotels.
10.0 Excellent
Pros: Great location. We got newly renovated rooms. Excellent value for the price.
Cons: Hotel is undergoing renovations. Our rooms were newly renovated and nice, but some sections were shut off. There was some noise, but not much. Overall, however, we were happy as the location is excellent and we got two rooms for the price of one elsewhe
3.0 Mediocre
Pros: Staff are courteous and helpful.
Cons: Noisy because renovation. Room was so humid that walls are wet.
9.0 Excellent
Pros: Hotel is being updated so will have noise during the day. If you plan to rest during day it's probably not the best option but if you re just there to sleep then this hotel is great. For the price you can t beat location and cleaness of updated rooms.
Cons: Besides noise during day none.
9.0 Excellent
Pros:
Cons: Ot was under renovation, but the hotel did well to put us in a room away from noise. The room is controlled by a high-tech panel accessible by an app on your phone on the, it was difficult for my mother to manage, warning for other elderly guests.
8.8 Excellent
Pros:
Cons: Bed too small
10.0 Excellent
Pros: Everything was perfect! Room was perfect, very modern and clean. Staff was very friendly and helpful. Bed was very comfortable.
Cons: N/a
10.0 Excellent
Pros: Everything about our stay was exceptional including the helpfulness and professionalism of the staff.
Cons: If anything, it was a bit of a walk to any of the MRT stations.
10.0 Excellent
Pros: Excellent service, excellent location. Personnel go the extra mile to make your time at the hotel extremely memorable.
Cons:
7.9 Good
Pros: Staff and pool and breakfast
Cons: There is one really annoying feature. Lights / fans / a/c all needs to be controlled by an app or a centrally located confusing control panel. It is painful. Do you think you can just turn off the ceiling fan which comes on automatically at high speed every time you walk in room? Get ready for accessing an app turning on and registering wifi and blue tooth. Whoever designed this system needs their head read. It is painful.
6.5 Good
Pros: Rooms fine. Location excellent
Cons: Hotel undergoing construction thru rest of ‘18. loud from 830 or so to 7pm. No issue if you are out on business all day. Not so great if not
7.0 Good
Pros:
Cons: Construction
With a stay at Grand Park City Hall, you'll be centrally located in Singapore, steps from Civil Defence Heritage Gallery and Singapore Philatelic Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A stay at PARKROYAL on Beach Road places you in the heart of Singapore, within a 5-minute walk of Haji Lane and Malay Heritage Centre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Singapore? This hotel has facilities measuring 1227 square feet (114 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.6 Excellent
Based on 11,120 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Beautiful hotel the staff were fabulous nothing was a problem
Excellent
10.0
Pros: For a reasonably big hotel they make it feel small. Staff remember and greet you by name.
Excellent
10.0
Pros: For our stay we were upgraded to executive level which was really lovely.
Excellent
10.0
Pros: Staff were great. The orchid club was particularly good value for breakfast and evening canapes and drinks
Details
Reviews
Overall 8.6 Excellent
Based on 11,120 reviews
Wellness
9.6
Location
9.3
Pool
9.3
Service
8.7
Cleanliness
8.5
Room
8.2
Comfort
8.0
Food
8.0
WiFi
8.0
Breakfast
7.8
Value
6.6
Wellness
9.7
Pool
9.4
Location
9.4
Service
8.6
Room
8.5
Comfort
7.9
Breakfast
7.1
WiFi
6.7
Value
5.8
Pool
9.7
Wellness
9.7
Location
9.3
Cleanliness
8.6
Service
8.5
Room
8.1
Breakfast
8.0
Value
6.0
Wellness
9.4
Pool
9.3
Location
8.9
Service
8.5
Breakfast
7.0
Value
6.5
WiFi
6.5
Amenities
6.3
Room
6.1
Pool
9.4
Wellness
9.4
Location
9.3
Cleanliness
8.9
Service
8.6
Room
8.3
Comfort
8.1
Breakfast
7.6
Value
7.0
Amenities
5.8
10.0 Excellent
Pros: Beautiful hotel the staff were fabulous nothing was a problem
Cons: Nothing
10.0 Excellent
Pros: For a reasonably big hotel they make it feel small. Staff remember and greet you by name.
Cons:
10.0 Excellent
Pros: For our stay we were upgraded to executive level which was really lovely.
Cons:
10.0 Excellent
Pros: Staff were great. The orchid club was particularly good value for breakfast and evening canapes and drinks
Cons:
A stay at PARKROYAL on Beach Road places you in the heart of Singapore, within a 5-minute walk of Haji Lane and Malay Heritage Centre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Singapore? This hotel has facilities measuring 1227 square feet (114 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Royal Plaza on Scotts, you'll be centrally located in Singapore, steps from Orchard Road and 7 minutes by foot from Lucky Plaza. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.
Overall 8.6 Excellent
Based on 4,232 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Counter staff at Carousel was very friendly and professional. Particularly one female Chinese staff. Apologies, unable to recall her chinese name.
Good
7.5
Pros: The location was great and food was excellent.
Excellent
9.0
Pros: Good location Clean room
Okay
5.8
Pros: Good location
Excellent
9.2
Pros: Good location
Excellent
10.0
Pros: Location!
Excellent
8.5
Pros: NIce hotel. friendly helpfull staff.
Excellent
10.0
Pros: Everything
Excellent
9.2
Pros: Big Room (executive suite), Location & breakfast (variety and good chai tea latte, pastries), free mobile WiFi & minibar, provision of prayer clothes & mat for Muslims
Excellent
8.3
Pros: Location, location, location! This hotel is super-handy to public transport, shopping at the Far East Plaza across Scotts Road, and only a moment's stroll from Orchard Road. It is very central to all the services I usually want to access. The mini coffee machine in the room is a nice touch.
Good
6.0
Pros: Clean and comfortable. Green hotel promoting it very well.
Good
7.7
Pros: A very high quality throughout very clean staff attentive and helpful, the selection of breakfast options was massive and good quality, good internet connection included in bedroom and a communal room with internet computer and printer. One of the best Hotels we have ever stayed in.
Excellent
8.0
Pros: From the moment we left the taxi, we were treated like royalty, conscierge and bell boy looked after luggage, and very quick friendly front of house staff. The room was spacious, very clean, complimentary toileteries were good quality, with tooth brush, shaving and cotton products. The mini bar was free, and restocked daily. TV had local and international news stations. They allowed us a late check out, but charged after a few hours for the same facility, depending on room availability. Live entertainment in the bar nightly.
Good
7.7
Pros: Helpful staff-especially the porter/doorman-very friendly! Rooms are very comfortable-one of the best folding beds =)
Excellent
8.0
Pros: The staff were very helpful nothing was too much trouble for them.
Good
6.0
Pros: Please write at least 15 words
Good
6.4
Pros: Very central, close to shops and restaurants.
Good
7.2
Pros: location
Good
7.6
Pros: Everything you can expect from an hotel. Central location, very clean, nice decoration, new furnitures in the room, nice size bathroom, excellent service from staff, Quick room service, friendly quick and professional memebers of staff at all time and in all section of the hotel (restaurant, bar, pool, business lounges, concierge...), The food was nice, The cakes at the carousel are delicious, fast internet connection, nice pool, practical gym, saune... I rate this hotel with a 10 out of 10 mark.
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Cons: $self.cons
Excellent
8.0
Pros: Everything. The improvements etc (new restaurant, room decoration) are just beautiful.
Good
6.0
Pros: clean and modern
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Cons: $self.cons
Details
Reviews
Overall 8.6 Excellent
Based on 4,232 reviews
Cleanliness
8.7
Comfort
8.6
Location
9.3
Services
8.3
Staff
8.8
Value for money
7.9
8.8 Excellent
Pros: Counter staff at Carousel was very friendly and professional. Particularly one female Chinese staff. Apologies, unable to recall her chinese name.
Cons:
7.5 Good
Pros: The location was great and food was excellent.
Cons: Nothing really.
9.0 Excellent
Pros: Good location Clean room
Cons:
5.8 Okay
Pros: Good location
Cons: Average service
9.2 Excellent
Pros: Good location
Cons:
10.0 Excellent
Pros: Location!
Cons: Nothing.
8.5 Excellent
Pros: NIce hotel. friendly helpfull staff.
Cons: Nice hotel, a bit expensive
10.0 Excellent
Pros: Everything
Cons: Nothing
9.2 Excellent
Pros: Big Room (executive suite), Location & breakfast (variety and good chai tea latte, pastries), free mobile WiFi & minibar, provision of prayer clothes & mat for Muslims
Cons: Lights “tripped” few times, Room service “all day dining” but only until 10pm.
8.3 Excellent
Pros: Location, location, location! This hotel is super-handy to public transport, shopping at the Far East Plaza across Scotts Road, and only a moment's stroll from Orchard Road. It is very central to all the services I usually want to access. The mini coffee machine in the room is a nice touch.
Cons: The hotel has a strange ambiance, like a down-scale Holiday Inn. The rooms are kind of drab, and the view from my window was a concrete wall. The hotel boosts "free mini bar" comprising water and juices. The restaurant on the ground floor rivals a military mess hall for charm.
6.0 Good
Pros: Clean and comfortable. Green hotel promoting it very well.
Cons: Staff behavior not very friendly. Not much emphasis on Customer service.
I had asked for an iPhone charger as I had forgot - they had asked me to deposit the phone as their policy is not to give it to the room but they will have one charger that is used to charge everyone. So deposit the phone and collect it when done.
Did not supply utilities like tooth brush, ear buds, etc. I am a business traveller and expect these so I save from carrying them.
7.7 Good
Pros: A very high quality throughout very clean staff attentive and helpful, the selection of breakfast options was massive and good quality, good internet connection included in bedroom and a communal room with internet computer and printer. One of the best Hotels we have ever stayed in.
Cons: As with all of Singapore the airconditioning was set to cold
8.0 Excellent
Pros: From the moment we left the taxi, we were treated like royalty, conscierge and bell boy looked after luggage, and very quick friendly front of house staff. The room was spacious, very clean, complimentary toileteries were good quality, with tooth brush, shaving and cotton products. The mini bar was free, and restocked daily. TV had local and international news stations. They allowed us a late check out, but charged after a few hours for the same facility, depending on room availability. Live entertainment in the bar nightly.
Cons: The hotel bar was a bit pricey, and room rates were quoted with out tax. Apart from that I can't complain about anything.
7.7 Good
Pros: Helpful staff-especially the porter/doorman-very friendly! Rooms are very comfortable-one of the best folding beds =)
Cons:
8.0 Excellent
Pros: The staff were very helpful nothing was too much trouble for them.
Cons: Not applicable - wonderful stay
6.0 Good
Pros: Please write at least 15 words
Cons:
6.4 Good
Pros: Very central, close to shops and restaurants.
Cons: Hairdryer in drawer next to bed, very difficult to use!
7.2 Good
Pros: location
Cons: no bathtub
7.6 Good
Pros: Everything you can expect from an hotel. Central location, very clean, nice decoration, new furnitures in the room, nice size bathroom, excellent service from staff, Quick room service, friendly quick and professional memebers of staff at all time and in all section of the hotel (restaurant, bar, pool, business lounges, concierge...), The food was nice, The cakes at the carousel are delicious, fast internet connection, nice pool, practical gym, saune... I rate this hotel with a 10 out of 10 mark.
8.0 Excellent
Pros: Everything. The improvements etc (new restaurant, room decoration) are just beautiful.
Cons: Would like to have booked in earlier.
6.0 Good
Pros: clean and modern
With a stay at Royal Plaza on Scotts, you'll be centrally located in Singapore, steps from Orchard Road and 7 minutes by foot from Lucky Plaza. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.
A stay at Grand Copthorne Waterfront places you in the heart of Singapore, steps from Singapore River and Robertson Quay. Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 7,403 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.2
Pros: Staff were efficient, friendly, & helpful.
Excellent
8.0
Pros: The room was very clean. We stayed for one night only and didn't get to spend much time in the hotel.
Excellent
8.8
Pros: I've stayed at all the other hotels at that particular location.
Grand Copthorne is probably the best. It's not the cheapest - but it's the best value.
Excellent
10.0
Pros: I like the staff, they are so friendly. The room was great.
Good
7.0
Pros: breakfast was OK, got upgraded. eh Italian reastaurant was quite good and for Singapore reasonably priced. Situated on the river a short walk from various quayside restaurants etc it was a good location and for our stay was reasonably priced.
Okay
5.0
Pros: Service was good.
Okay
4.0
Excellent
9.2
Pros: Cappuccino coffee the best ever I had, good variety of food at the breakfast,lobby looks perfect,view from my room and club amaizing. Staff at the club lounge very attentive so was the housekeeping boy.
Details
Reviews
Overall 8.5 Excellent
Based on 7,403 reviews
WiFi
8.8
Service
8.5
Location
8.3
Food
7.7
Room
7.5
Breakfast
7.3
Pool
4.8
Location
8.7
Service
7.9
Room
6.8
Food
6.8
Breakfast
6.6
Value
6.5
Vibe
5.7
Pool
4.7
Location
9.0
Service
8.8
Bar
8.5
Room
7.7
Breakfast
7.0
Value
7.0
Vibe
5.7
Location
8.1
Service
7.9
Breakfast
7.0
Cleanliness
6.7
Room
5.9
Vibe
5.8
Service
8.7
Location
8.4
Breakfast
7.6
Value
7.5
Comfort
7.0
Room
6.9
Vibe
6.3
8.2 Excellent
Pros: Staff were efficient, friendly, & helpful.
Cons: Lacking bath towels everyday. Lacking tissue paper.
Didn't have the option to request 2 double beds that's why what we requested were 2 twin beds since we were 3 people occupying the room.
8.0 Excellent
Pros: The room was very clean. We stayed for one night only and didn't get to spend much time in the hotel.
Cons:
8.8 Excellent
Pros: I've stayed at all the other hotels at that particular location.
Grand Copthorne is probably the best. It's not the cheapest - but it's the best value.
Cons: Nothing - the stay was very pleasant
10.0 Excellent
Pros: I like the staff, they are so friendly. The room was great.
Cons: The only thing I didn't like is the pool which is too small and always crowded. Having 5 star hotel should have a good amenities like pool.
7.0 Good
Pros: breakfast was OK, got upgraded. eh Italian reastaurant was quite good and for Singapore reasonably priced. Situated on the river a short walk from various quayside restaurants etc it was a good location and for our stay was reasonably priced.
Cons: Discussed non-smoking at reception, were upgraded and then found an ashtray in the room and a smell of stale cigarette smoke. guess what, it was not a non-smoking room.
5.0 Okay
Pros: Service was good.
Cons: The facilities are very old. Of course well maintained, but too old...
4.0 Okay
Pros:
Cons: Smelly and old
9.2 Excellent
Pros: Cappuccino coffee the best ever I had, good variety of food at the breakfast,lobby looks perfect,view from my room and club amaizing. Staff at the club lounge very attentive so was the housekeeping boy.
Cons: We had 2 single beds but duvet were too big size and not very comfortable. At the breakfast there was only natural yogurt and danish pastry should be heated before served.
A stay at Grand Copthorne Waterfront places you in the heart of Singapore, steps from Singapore River and Robertson Quay. Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Dorsett Singapore in Singapore (Chinatown), you'll be within a 5-minute drive of Chinatown Heritage Center and Orchard Road. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.4 Excellent
Based on 4,772 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The hotel is very good located with direct access to MRT station.
Good
7.0
Pros: Friendly helpful staff throughout
Excellent
8.0
Pros: Proximity to the MRT
Mediocre
3.0
Excellent
10.0
Pros: Good Location near Singapore general hospital
Excellent
8.2
Pros: Convenience to MRT station, wifi, plus relatively close to Chinatown.
Okay
4.5
Pros: Good quality breakfast and friendly front desk staff.
Details
Reviews
Overall 8.4 Excellent
Based on 4,772 reviews
Beach
10.0
Location
9.5
WiFi
9.2
Service
8.4
Value
6.9
Room
6.2
Breakfast
4.9
Comfort
4.5
Location
9.6
WiFi
8.5
Service
7.9
Breakfast
5.3
Room
4.9
Comfort
2.5
Location
9.5
Service
8.5
Cleanliness
6.4
Room
6.2
Breakfast
4.8
Comfort
4.8
Location
9.3
Service
8.0
Pool
6.8
Cleanliness
6.4
Value
6.3
Room
5.2
Breakfast
4.9
Comfort
4.1
Location
9.5
Service
8.7
Value
7.4
Room
6.1
Comfort
4.7
8.0 Excellent
Pros: The hotel is very good located with direct access to MRT station.
Cons: I didn’t like the dark tinted mirrors in the bedroom, the only clear mirror was in the bathroom which is not suitable for putting makeup on.
7.0 Good
Pros: Friendly helpful staff throughout
Cons: Room is a bit tatty and needs repair
8.0 Excellent
Pros: Proximity to the MRT
Cons:
3.0 Mediocre
Pros:
Cons: The bed!
10.0 Excellent
Pros: Good Location near Singapore general hospital
Cons: Nothing
8.2 Excellent
Pros: Convenience to MRT station, wifi, plus relatively close to Chinatown.
Cons: Outlook not that great, overlooks major civil construction associated with MRT expansion (one day it will finish) and busy dual carriageway, however no noise in the hotel.
4.5 Okay
Pros: Good quality breakfast and friendly front desk staff.
Cons: Hotel architect has tried too hard with fancy glitz finishes but forgot the fundamentals on layout and space utilisation. From an asymmetric reception area, congested lobby entrance through to a rabbit warren of bedroom corridor the overall feeling is awkward and impractical.
The Loft Bedroom is an inefficient use of space with a lot of unintended consequences, unusable storage, ugly staircase and absolutely tightly fitted mattress into a small mezzanine deck bed.
Hopeless to enter, without crawling from one side to the other, impossible for cleaners to vacuum and already starting to look dingy and worn out.
The Dorsett Singapore is a big disappointment.
With a stay at Dorsett Singapore in Singapore (Chinatown), you'll be within a 5-minute drive of Chinatown Heritage Center and Orchard Road. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Hotel Mi in Singapore (Bencoolen), you'll be within a 5-minute walk of Orchard Road and Fort Canning Park. Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 10,042 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The location and the staff were really good, the pool was nice and clean.
Excellent
8.8
Pros: Conveniently located hotel with pool at very friendly prices for the center of Singapore. Staff were extremely courteous and helpful.
Excellent
9.6
Pros: Good location. Close to MRT station on line covering many of the sites of the city. Staff were excellent and very helpful. Very clean room
Mediocre
2.0
Good
6.0
Pros: Staff was loud and heard to pass snide comments about their customers - very unprofessional
Excellent
9.6
Pros: Being able to check in early. Great position with lots of eateries and rail station close by.
Excellent
9.2
Pros: The room was so clean, facilities are great, :)
Good
7.9
Pros: Easy to get to MRT, nice pool, quick service at checkin, rooms are clean.
Details
Reviews
Overall 8.2 Excellent
Based on 10,042 reviews
Beach
10.0
Location
9.7
WiFi
9.4
Vibe
8.9
Service
8.9
Cleanliness
8.2
Wellness
4.8
Room
4.7
Breakfast
3.6
Comfort
1.7
Location
9.7
Service
8.8
WiFi
8.8
Value
8.7
Breakfast
4.9
Room
4.0
Comfort
1.2
Location
9.8
Service
9.3
Vibe
8.9
Value
8.7
WiFi
8.7
Cleanliness
8.6
Wellness
5.0
Breakfast
4.3
Room
4.3
Comfort
1.5
Location
9.2
Service
9.0
Vibe
8.7
Value
6.9
Room
4.0
Breakfast
3.0
Comfort
1.9
Location
9.4
Service
8.7
Cleanliness
8.5
Value
8.3
Breakfast
3.6
Room
3.1
Comfort
1.0
10.0 Excellent
Pros: The location and the staff were really good, the pool was nice and clean.
Cons: The rooms are quite small, but we knew this in advance.
8.8 Excellent
Pros: Conveniently located hotel with pool at very friendly prices for the center of Singapore. Staff were extremely courteous and helpful.
Cons:
9.6 Excellent
Pros: Good location. Close to MRT station on line covering many of the sites of the city. Staff were excellent and very helpful. Very clean room
Cons: Room would benefit from some clothes storage area (a wardrobe and some drawers). Found ourselves living out of suitcases for 3 days .
2.0 Mediocre
Pros:
Cons: Bed is extremely uncomfortable with springs sticking out of the matrace all over. After staying two nights, experiencing extreme back pain. Additionally, rooms are extremely noisy. Staff even managed to split a family with young children into two rooms at two different ends of the corridor. So all morning while customers would like to sleep kids were running across the hall banging doors of those two rooms, jumping inside the rooms, knocking on walls etc. Hotel staff did not do anything about it but just ignored the noise for hours. When checking out and complaining about this, I was not taken seriously. Did not hear a single apology. When requesting to be contacted about this matter via email after my departure (as manager contacted also could not come up with an apology or solution attempt), I was told to receive such. Five days later, still nothing.
6.0 Good
Pros: Staff was loud and heard to pass snide comments about their customers - very unprofessional
Cons: The manager (Kenny Goh) was obnoxious and rude even though I was very polite and never raised my voice. I will never stay there ever again-and I am going out of my way to tell everyone not to use them if you like friendly staff who will bend over backwards for your requests.
9.6 Excellent
Pros: Being able to check in early. Great position with lots of eateries and rail station close by.
Cons: Room rather small.
9.2 Excellent
Pros: The room was so clean, facilities are great, :)
Cons: Quite pricey but...
7.9 Good
Pros: Easy to get to MRT, nice pool, quick service at checkin, rooms are clean.
Cons: I found it hard to get comfortable in the bed, could have been the pillows. Extra pillows would be good. It was a bit noisy at times as our room was next to the lifts.
With a stay at Hotel Mi in Singapore (Bencoolen), you'll be within a 5-minute walk of Orchard Road and Fort Canning Park. Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
With a stay at Hotel G Singapore in Singapore (Bencoolen), you'll be steps from Nanyang Academy of Fine Arts and 4 minutes by foot from National Design Centre. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 9,765 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
7.1
Pros: Location of the hotel is close to the MRT station. The bed is comfortable and room is clean.
Good
6.2
Pros: clean, modern, attentive receptionists
Okay
5.0
Excellent
8.8
Pros: Friendly staff. We changed reservations for a bigger room part way through our stay. The front desk staff walked me around to a few rooms so I could choose the one I preferred. Awesome! Clean rooms, waterfall showers! Flatscreen mounted on the wall, with some cable channels and free movie selection.
Excellent
9.6
Pros: Very comfortable bed, good amenities, modern and fun design. The location was great - near the MRT and bus stops.
Excellent
10.0
Pros: Minimalist and clean All you need is there Perfect location and very helpful friendly staff I would definitely stay here again
Excellent
9.1
Pros: It was in a fabulous location. Walking distance to little India. The bed was very comfortable and the room came with a tablet that controlled everything in the room! All the lights and the TV so it a as great.
Okay
4.5
Excellent
10.0
Pros: Cute nice place, all good
Details
Reviews
Overall 8.2 Excellent
Based on 9,765 reviews
WiFi
9.7
Location
9.6
Bar
9.0
Vibe
9.0
Service
7.8
Breakfast
7.6
Room
5.6
Comfort
3.1
Location
9.8
Vibe
9.3
WiFi
9.3
Bar
9.1
Service
8.2
Breakfast
7.4
Value
6.8
Food
6.4
Room
5.8
Comfort
3.5
Location
9.7
WiFi
9.3
Bar
9.0
Cleanliness
8.6
Service
6.9
Room
5.7
Amenities
5.5
Breakfast
5.5
Comfort
3.6
Location
9.7
Bar
9.1
Vibe
8.8
Service
7.2
Breakfast
6.3
Room
5.2
Comfort
3.4
Location
9.7
Bar
9.0
Breakfast
7.4
Service
7.4
Room
5.1
Comfort
2.8
7.1 Good
Pros: Location of the hotel is close to the MRT station. The bed is comfortable and room is clean.
Cons: In the room did not have the fridge. The shower and bathroom in general is quite small. The shower area has shower curtain instead of the door so the water could be splashed out. No variety at breakfast. During check in process took time.
6.2 Good
Pros: clean, modern, attentive receptionists
Cons: forgot my Apple charger iin room.when I checked out. I contacted hotel same day. immediate reply, but was told they could nit locate it. this can only mean a member of staff misappropriated it. Luckily it was just an adapter but coukd have been passport, phone, etc.
5.0 Okay
Pros:
Cons: Breakfast! Bread session is surrounded by flies everyday!
8.8 Excellent
Pros: Friendly staff. We changed reservations for a bigger room part way through our stay. The front desk staff walked me around to a few rooms so I could choose the one I preferred. Awesome! Clean rooms, waterfall showers! Flatscreen mounted on the wall, with some cable channels and free movie selection.
Cons: Rooms are small (superior), as expected, but bigger than some rooms I've had in Japan. Pay for the deluxe and the rooms are more normal sized. signage was limited and the taxi drivers didn't know the hotel, so took some time finding the back entrance for cars
9.6 Excellent
Pros: Very comfortable bed, good amenities, modern and fun design. The location was great - near the MRT and bus stops.
Cons:
10.0 Excellent
Pros: Minimalist and clean All you need is there Perfect location and very helpful friendly staff I would definitely stay here again
Cons: Hair dryer costs money Which actually I didn’t need since it is too hot weather I don’t need to dry my hair but it is weird that it costs money
9.1 Excellent
Pros: It was in a fabulous location. Walking distance to little India. The bed was very comfortable and the room came with a tablet that controlled everything in the room! All the lights and the TV so it a as great.
Cons: The room itself was very small. I was traveling solo so I didn't mind, though a couple might have some problems. Overall though it was a amazing hotel.
4.5 Okay
Pros:
Cons: We were in room xx01
Toilet flush failed. After they fixed, it works half the times. No in room refrigerator. The shower hose was leaking water. The linen was dirty but they did not change for us (hotel policy is every 2 days)
Not recommended.
10.0 Excellent
Pros: Cute nice place, all good
Cons: Nothing
With a stay at Hotel G Singapore in Singapore (Bencoolen), you'll be steps from Nanyang Academy of Fine Arts and 4 minutes by foot from National Design Centre. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Park Hotel Farrer Park is centrally located in Singapore, a 4-minute walk from Mustafa Centre and 6 minutes by foot from City Square Mall. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.2 Excellent
Based on 4,318 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Easy location right above MRT station
Good
7.0
Pros: Excellent Location and MRT station is just down under the hotel. Breakfast is good. Nice Swimming pool. Clean and cozy rooms.
Excellent
10.0
Pros: First time booking a stay here for an impromptu staycay with my family. Cot provided for my baby which is a plus! The location is great! Right above Farrer Park MRT and a shopping mall just stone’s throw away. Numerous cafes and sights are within walking distance too. Place is clean and new, we love the stay and will be back! Also love the full length glass in the rooms!
Excellent
8.8
Pros: Clean and very helpful staff !
Excellent
9.6
Pros: Great location....right at Farrer Park MRT.
Details
Reviews
Overall 8.2 Excellent
Based on 4,318 reviews
Location
9.5
Vibe
9.1
WiFi
7.9
Service
7.4
Cleanliness
6.9
Room
6.8
Breakfast
5.9
Wellness
4.4
Comfort
4.2
Location
9.6
Pool
9.0
Vibe
8.9
Service
7.9
Cleanliness
6.5
Room
6.4
Food
6.3
Breakfast
6.1
Comfort
4.0
Location
9.7
Vibe
9.0
Service
7.8
Room
7.3
Breakfast
6.6
Food
6.2
Comfort
4.7
Location
9.4
Cleanliness
6.7
Service
6.6
Breakfast
5.9
Room
5.6
Comfort
4.4
Location
9.5
Vibe
8.9
Service
7.0
Amenities
6.6
Room
6.0
8.0 Excellent
Pros: Easy location right above MRT station
Cons: Relatively small lobby area
7.0 Good
Pros: Excellent Location and MRT station is just down under the hotel. Breakfast is good. Nice Swimming pool. Clean and cozy rooms.
Cons: Very small room and washroom so might not be appropriate for family with a child. Would have been better if rooms were litter bigger. Price is higher in comparison to the room size.
10.0 Excellent
Pros: First time booking a stay here for an impromptu staycay with my family. Cot provided for my baby which is a plus! The location is great! Right above Farrer Park MRT and a shopping mall just stone’s throw away. Numerous cafes and sights are within walking distance too. Place is clean and new, we love the stay and will be back! Also love the full length glass in the rooms!
Cons: Complimentary bottled water only limited to 2 bottles a day
8.8 Excellent
Pros: Clean and very helpful staff !
Cons:
9.6 Excellent
Pros: Great location....right at Farrer Park MRT.
Cons:
Park Hotel Farrer Park is centrally located in Singapore, a 4-minute walk from Mustafa Centre and 6 minutes by foot from City Square Mall. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Located in Singapore, Furama RiverFront is in the historical district, within a 5-minute drive of Chinatown Heritage Center and Raffles City. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Singapore? This hotel has facilities measuring 14391 square feet (1337 square meters), including conference space. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 6,033 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: the bed was good house keeping kept the room clean and tidy house keeping accommodated request for more coffee changes toletries daily
Good
7.1
Pros: Hotel staff excellent especially Mohammed at the front, so helpful n friendly.
Good
7.0
Pros: slightly cheaper rate (S$10 to $15 cheaper) then other 4 star hotel. No shutter service
Okay
5.0
Pros: Staff at the entrance of hotel, very friendly and attentive while helping one to get a ride.
Good
6.0
Okay
4.6
Pros: nothing special. Most of hotel was under renovation.
Okay
4.2
Pros: Location
Excellent
8.0
Pros: Hi there I will do it again soon to stay there Coz the hotel room was clean and staff was working nice room was great and hotel was good service
Excellent
10.0
Pros: I enjoyed everything about this hotel . The men who handled the luggage and transportation were the best . I look forward to a return visit to Singapore and I will stay at the Furama hotel .
Excellent
8.0
Pros: The pool and the staff
Poor
1.0
Excellent
10.0
Pros: The staff! They are so helpful! Truly felt welcomed and cared for! We had the upgrade to include the executive tower and lounge which made all the difference. We heard from another guest that the other room was not updated. Loved the lounge!
Details
Reviews
Overall 8.0 Excellent
Based on 6,033 reviews
Pool
8.9
Service
8.3
Location
7.6
Breakfast
7.3
Room
6.9
Amenities
6.5
WiFi
6.5
Vibe
5.5
Pool
9.0
Service
8.7
Location
8.2
Breakfast
6.7
Value
6.6
Cleanliness
6.1
Room
5.8
Vibe
3.9
Pool
9.0
Location
8.1
Breakfast
7.6
Service
7.5
Room
6.2
Cleanliness
5.5
Vibe
5.3
Pool
8.7
Service
8.3
Location
7.3
Breakfast
6.8
Comfort
6.7
Cleanliness
5.8
Room
5.5
Service
7.9
Location
7.5
Breakfast
6.9
Room
5.9
Vibe
3.9
5.0 Okay
Pros: the bed was good house keeping kept the room clean and tidy house keeping accommodated request for more coffee changes toletries daily
Cons: location was not good facility under renovation price was high breakfast was over priced located away from metro station
7.1 Good
Pros: Hotel staff excellent especially Mohammed at the front, so helpful n friendly.
Cons: Spacious room! Great for 5 of us in connecting rooms.
7.0 Good
Pros: slightly cheaper rate (S$10 to $15 cheaper) then other 4 star hotel. No shutter service
Cons: have bed buds on my mattress and got bitten in 5 places. not the fault of hotel but after inform the manager, he offered a box of chocolate for apology.
5.0 Okay
Pros: Staff at the entrance of hotel, very friendly and attentive while helping one to get a ride.
Cons: 1) Front staff, even though I was staying there for 11 days, initially gave me room with only 50cm or so window next to elevator shaft, the worst room on the floor. Amazing. 2) TV is impossible to operate, also has no watchable channels. 3) wifi usage limit. Once I went over the limit, the hotel sent me a really nasty message, that I have exceeded the wifi usage allocation limit, and that they didn't see it as a proper usage from client (or similar). I had to laugh at the bad taste of the message. They did however extended the wifi usage FOC. 4) smell at the entrance. I understand they were doing renovation, but please do something about the initial impression.
6.0 Good
Pros:
Cons: Rooms are outdated could do with a coat of paint. Fantastic swimming pool.
Staff were very helpful. We would stay again.
4.6 Okay
Pros: nothing special. Most of hotel was under renovation.
Cons: I was to get it extended for a day more . Earlier they said they done have rooms. On My insist they agreed however @ Rate of $450/ day ????
4.2 Okay
Pros: Location
Cons: It is very old hotel, staff are not friendly
8.0 Excellent
Pros: Hi there I will do it again soon to stay there Coz the hotel room was clean and staff was working nice room was great and hotel was good service
Cons: Hi there All my friends are doing everything for me and all staffs are doing great things
10.0 Excellent
Pros: I enjoyed everything about this hotel . The men who handled the luggage and transportation were the best . I look forward to a return visit to Singapore and I will stay at the Furama hotel .
Cons: This hotel was excellent, but some of the front desk people were rude when asked for information .
8.0 Excellent
Pros: The pool and the staff
Cons: The tv reception
1.0 Poor
Pros:
Cons: The reception did not do their job. First they gave me kings bed but I asked for double queen, he said yes but I need to pay extra $60 which is non sense for me since I need to catch up the plane at 6:00 AM. So I request the kings and he said there is no
10.0 Excellent
Pros: The staff! They are so helpful! Truly felt welcomed and cared for! We had the upgrade to include the executive tower and lounge which made all the difference. We heard from another guest that the other room was not updated. Loved the lounge!
Cons: Fitness room was outdated. Bed was very firm, it was too firm for us.
Located in Singapore, Furama RiverFront is in the historical district, within a 5-minute drive of Chinatown Heritage Center and Raffles City. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Singapore? This hotel has facilities measuring 14391 square feet (1337 square meters), including conference space. Free self parking is available onsite.
With a stay at Furama City Centre in Singapore (Financial District Singapore), you'll be steps from Singapore River and 6 minutes by foot from Chinatown Heritage Center. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8.0 Excellent
Based on 5,177 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: Near MRT Room is comfortable, not small
Excellent
8.8
Pros: Great location, nice staff
Good
7.1
Pros: The omelette was good!
Good
7.4
Pros: staff responsive for my complain and i can switch the room with better view.
cleaning service very responsible.
Excellent
10.0
Pros: Was clean and close to all!
Excellent
9.6
Pros: The room as big and clean. The location was good and close to mrt stations. There is a lot of restaurants around and its close to some turisty places.
Excellent
10.0
Pros: Everything was amazing
Excellent
9.0
Pros: Located very close to Chinatown and MRT station which made it perfect for travelling around Singapore. The breakfast had a big selection of items to choose from.
Good
6.3
Pros: I really liked the HUGE and comfortable bed the location of the hotel was convenient for us to commute to all the place of interest that we planned in our itinerary. The Staff was very friendly and helpful.
Good
7.0
Pros: location and size of the room
Good
6.7
Pros: The staff were lovely. Very friendly and helpful. Convenient to taxis
Excellent
10.0
Pros: Excellent location, great price, comfortable stay and friendly staff
_R-image.jpg?width=330&height=170&xhint=522&yhint=384&crop=true)
Details
Reviews
Overall 8.0 Excellent
Based on 5,177 reviews
Location
9.7
Food
8.6
Service
8.3
Breakfast
8.1
WiFi
7.0
Room
6.7
Cleanliness
5.2
Pool
4.6
Amenities
4.6
Vibe
3.9
Wellness
2.8
Location
9.8
Food
8.4
Breakfast
8.1
Service
7.6
Room
5.8
Cleanliness
4.9
WiFi
4.5
Pool
4.4
Amenities
4.0
Vibe
2.5
Location
9.9
Food
8.6
Service
8.3
Breakfast
8.2
Room
6.7
Cleanliness
5.1
Amenities
4.6
Pool
4.3
Vibe
3.5
Location
9.7
Food
8.7
Breakfast
8.3
Service
7.4
WiFi
5.3
Room
5.2
Cleanliness
4.5
Amenities
4.3
Vibe
3.0
Location
9.8
Service
8.2
Room
6.5
Comfort
5.9
7.9 Good
Pros: Near MRT Room is comfortable, not small
Cons: Bathroom is old Room quite dark
8.8 Excellent
Pros: Great location, nice staff
Cons:
7.1 Good
Pros: The omelette was good!
Cons: NO HANDSHOWERS OR BIDETS, Kind of an old building smell,
7.4 Good
Pros: staff responsive for my complain and i can switch the room with better view.
cleaning service very responsible.
Cons: 1. i got a room with bad view: the wall in left and swimming pool and building in front of window.
2. less equipment toilet set: there is no moisturizer and comb.
3. empty mini bar
10.0 Excellent
Pros: Was clean and close to all!
Cons:
9.6 Excellent
Pros: The room as big and clean. The location was good and close to mrt stations. There is a lot of restaurants around and its close to some turisty places.
Cons: The only thing I didnt like was the food. The food at the hotel was not so good, but the good thing is that there are tons of restaurants close to the hotel.
10.0 Excellent
Pros: Everything was amazing
Cons: -
9.0 Excellent
Pros: Located very close to Chinatown and MRT station which made it perfect for travelling around Singapore. The breakfast had a big selection of items to choose from.
Cons: N/A.
6.3 Good
Pros: I really liked the HUGE and comfortable bed the location of the hotel was convenient for us to commute to all the place of interest that we planned in our itinerary. The Staff was very friendly and helpful.
Cons: The room was not very fresh, it clearly needed renovation. Even though we were located on the 14th floor we were woken up every single night around 1 or 2 AM by Street Racing noises.
7.0 Good
Pros: location and size of the room
Cons: no tourist information desk
6.7 Good
Pros: The staff were lovely. Very friendly and helpful. Convenient to taxis
Cons: The renovation work. We were lead to believe it was finished. Still scaffolding all in the pool area and noise throughout the day. The rooms were not sound proof from lots of corridor noise and other bathrooms. The room was smaller than expected and think there was no difference between the standard superior and delux options even though the prices were different. Apparently our room was renovated but didn't really look it. Very standard
10.0 Excellent
Pros: Excellent location, great price, comfortable stay and friendly staff
Cons: Only issue was that we stayed in the same level as the swimming pool and here were kids running along the the hallway. I would recommend to avoid level 6.
With a stay at Furama City Centre in Singapore (Financial District Singapore), you'll be steps from Singapore River and 6 minutes by foot from Chinatown Heritage Center. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Peninsula Excelsior Hotel, you'll be centrally located in Singapore, steps from Fort Canning Park and 4 minutes by foot from Peranakan Museum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 8,661 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: The best part of this hotel is location and unique swimming pool. Counter staff at check-in were also nice and professional.
Mediocre
3.3
Pros: The room was not clean. The breakfast was a disaster. No value for money
Okay
5.4
Pros: Staff were courteous and efficient.
Mediocre
3.3
Pros: Nothing bad hotel , too expensive
Excellent
9.6
Pros: Close to mrt shops, tourist attractions
Mediocre
3.0
Pros: Location
Okay
4.0
Pros: Location.
Good
7.5
Good
6.0
Pros: comfy bed . Clean too.
Good
6.0
Pros: Location. Is very good .
Okay
5.0
Pros: Location was ok.
Good
7.9
Pros: The room was fairly big, had some english tv channels and a nice big window, if you were in the other tower you would have got a great view of the Marina Bay Sands but in our tower it was blocked, we could see a couple of lit up buildings and the cathedral though, and overlooked the pool. Pool was also really nice- just wished the hours were longer. Bellhops were very helpful, reception staff were a bit lacking in friendliness.
Details
Reviews
Overall 7.8 Good
Based on 8,661 reviews
Location
9.7
Service
6.6
Room
5.5
WiFi
5.2
Breakfast
5.1
Amenities
4.5
Vibe
3.9
Comfort
3.7
Cleanliness
3.7
Location
9.6
Service
5.5
Breakfast
5.5
Room
5.0
Amenities
4.4
Cleanliness
4.1
WiFi
3.9
Vibe
3.8
Comfort
3.0
Location
9.7
Value
6.7
Service
6.5
Room
6.1
Breakfast
5.2
Amenities
4.7
Comfort
4.2
Vibe
3.5
Cleanliness
3.5
Location
9.8
Service
6.6
Breakfast
5.2
Room
5.0
Amenities
4.6
Cleanliness
3.9
Vibe
3.5
Comfort
3.4
Location
9.7
Service
7.0
Breakfast
5.2
Room
5.0
Amenities
4.5
Cleanliness
3.5
Vibe
3.4
Comfort
2.9
5.0 Okay
Pros: The best part of this hotel is location and unique swimming pool. Counter staff at check-in were also nice and professional.
Cons: The room itself was dated and run-down with patch work on walls and bathroom. Bell service gave us a hard time when we asked for two extra towels (they only provided 2 in the room for three people). This is not a 4-Star hotel, I'd give it 2 1/2 at best.
3.3 Mediocre
Pros: The room was not clean. The breakfast was a disaster. No value for money
Cons: The staff The room
5.4 Okay
Pros: Staff were courteous and efficient.
Cons: My room looked right out into a construction site that had 24 hour operations going on. While the noise was not horrible in the middle of the night it was enough to be a nuisance. Then real work began at 0700 and was very loud. I’ve stayed here before and thought it was fine but will not return until the construction is complete. At the price they are asking for a mediocre room 20 Meters from a construction site it’s just not worth it. There are plenty of other mediocre hotels to stay at for the same price (or less) with no construction just outside the window!
3.3 Mediocre
Pros: Nothing bad hotel , too expensive
Cons: The pictures has a lot of filters, when you see it in real it's not very nice at all, a bit dirty and dated , will never come back .too expensive
9.6 Excellent
Pros: Close to mrt shops, tourist attractions
Cons: Great staff, great room, hotel in a very good location. Reception staff very good
3.0 Mediocre
Pros: Location
Cons: Bathroom size extremely small.. very little space in bathtub and not easy to stand in.. shower curtain dirty, bath towels quite thin. Had issues with the TV.. had to unplug and replug it daily for it to work. The breakfast buffet had no appealing to us
4.0 Okay
Pros: Location.
Cons: Numbers of tourist groups and football teams, scrum like breakfasts, noisy corridors, poor tv options, difficult access due to confusion as to which entrance is the entrance, small crowded foyer.
7.5 Good
Pros:
Cons: When we asked about access to the Sky Lounge, the staff at the ground floor seem like mocking at us when we were only wearing sandals.
6.0 Good
Pros: comfy bed . Clean too.
Cons:
6.0 Good
Pros: Location. Is very good .
Cons: The major problem I faced there is very poor internet connection . I called everyday to the staff and keep them complaining but hardly they pay attention to this . And without WiFi I had very difficult time there .
5.0 Okay
Pros: Location was ok.
Cons: No iron in room which makes it annoying for business travellers. Iron they eventually sent was broken and stained shirt. Then later called at 10pm to ask for it back - unprofessional. Very worn out rooms in desperate need of a refurb. Door to room didn’t shut when left due to latch. Shower temperature too hot. Toilet seat doesn’t fit bowl. Breakfast not great. Check in slow. Staff indifferent. Avoid. Better hotels at this price point.
7.9 Good
Pros: The room was fairly big, had some english tv channels and a nice big window, if you were in the other tower you would have got a great view of the Marina Bay Sands but in our tower it was blocked, we could see a couple of lit up buildings and the cathedral though, and overlooked the pool. Pool was also really nice- just wished the hours were longer. Bellhops were very helpful, reception staff were a bit lacking in friendliness.
Cons: We really wished the pool hours were longer. The best time to see Singapore is really at night because it is so hot during the day its almost unbearable to walk around, whereas at night it's quite pleasant, and everyone goes out to see the light shows and get dinner. The last Marina Bay light show (out of 2) ends at 9.15, after which we would head back to our hotel wanting nothing more than a nice swim after feeling so hot and sticky even at night. But unfortunately the pool is completely closed by 9pm, and the towel service ends at 8pm so really you can't go for a swim anytime after 8. This didn't really make any sense to us since everyone would get back much later than that, and the pool is right opposite reception, with a glass wall on the side so the 2-3 reception staff that were there could easily see if there were any issues, there was another pool on the side which they could have closed earlier and left the main visible one open longer. We were a bit disappointed when checking in at 7am after arriving at 6am (obviously not ideal) that no attempt was made to get us into a room any earlier than 2pm, no offer to call us if it became available or come back at 1 and see, she just said by 2 it will be ready. The next morning the cleaners were there very early and promptly so our room or a room was probably ready for ages. Also wasn't any tourist info that we could see at reception, not even a map, would have been helpful as we were only there for a couple of days.
With a stay at Peninsula Excelsior Hotel, you'll be centrally located in Singapore, steps from Fort Canning Park and 4 minutes by foot from Peranakan Museum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Located in Singapore (Bencoolen), V Hotel Bencoolen is a 3-minute walk from Singapore Management University and 8 minutes by foot from Peranakan Museum. Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 7,294 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Pros: - Location - Friendly and helpful hotel staff
Okay
5.0
Pros: Near to metro.
Excellent
8.3
Pros: Location..Very close to MRT..
Okay
5.4
Pros: Location
Good
7.5
Pros: It is close to everything: public transport, shops, food, landmarks
Excellent
8.0
Pros: Very clean, excellent staff
Excellent
10.0
Pros: Lovely aroma in the hotel lobby with very welcoming staff.
Mediocre
3.7
Okay
5.4
Pros: No frills room, meant for a single traveller
Request over phone was immediately attended to.
Details
Reviews
Overall 7.8 Good
Based on 7,294 reviews
Location
9.7
WiFi
8.7
Service
8.6
Value
6.7
Cleanliness
6.5
Food
5.5
Amenities
5.4
Room
4.2
Breakfast
2.9
Comfort
1.6
Wellness
0.0
Location
9.7
Service
8.4
Value
6.5
Cleanliness
5.8
Amenities
5.3
Food
4.7
Breakfast
3.1
Room
2.9
Comfort
1.3
Location
9.8
Service
8.5
WiFi
7.6
Value
6.4
Cleanliness
6.1
Amenities
5.1
Food
4.4
Room
3.9
Breakfast
2.2
Comfort
2.0
Location
9.5
Service
8.2
WiFi
7.6
Cleanliness
6.5
Value
6.3
Amenities
5.4
Food
4.8
Room
3.2
Breakfast
2.5
Comfort
1.2
Location
9.5
Service
8.3
Value
6.7
Cleanliness
6.3
Food
6.0
Amenities
5.4
Room
3.3
Breakfast
3.0
Comfort
1.5
6.5 Good
Pros: - Location - Friendly and helpful hotel staff
Cons: - very small room. The photos in booking.com are totally different when I saw the room. - not value for money. - breakfast is next to hotel. And it is awful. Don’t book with breakfast.
5.0 Okay
Pros: Near to metro.
Cons: Extremely small room for 3 pax. Room was very dusty. The bed was narrow. Bathroom like a hole.
8.3 Excellent
Pros: Location..Very close to MRT..
Cons: Rooms are very small.
5.4 Okay
Pros: Location
Cons: Rooms are tiny, can barely move. Shower is a struggle, with no door, or cold water. Breakfast is terrible, and not worth the extra money. No sitting area anywhere. I will stay elsewhere next time
7.5 Good
Pros: It is close to everything: public transport, shops, food, landmarks
Cons: The room is too small
8.0 Excellent
Pros: Very clean, excellent staff
Cons: Adjacent construction makes the hotel hard to find, rooms are very small
10.0 Excellent
Pros: Lovely aroma in the hotel lobby with very welcoming staff.
Cons:
3.7 Mediocre
Pros:
Cons: Size of the room is too small
5.4 Okay
Pros: No frills room, meant for a single traveller
Request over phone was immediately attended to.
Cons: bed large enough for couple, not enough room for suitcases. Lack of drawer for shirts/socks/underwear that you cannot hang.
Bed cushion needs to be cleaned. My wife was bitten by bed bugs every night.
Toilet does not have partition or shower curtain, so when you shower, the urinal area and floor are wet. Suggest even shower curtain to keep the water in.
Air freshner in room too strong. Actually, there was no need for air freshner unless you are masking an odor you can't get rid of.
Staff looked bored, but helpful to attend to your needs.
Located in Singapore (Bencoolen), V Hotel Bencoolen is a 3-minute walk from Singapore Management University and 8 minutes by foot from Peranakan Museum. Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at PARKROYAL on Kitchener Road places you in the heart of Singapore, within a 5-minute drive of Singapore Flyer and Gardens by the Bay. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 7.7 Good
Based on 11,898 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: just newly renovated and seems good
Okay
4.6
Pros: Price
Excellent
9.0
Pros: The location of the Hotel is Excellent. The room was good. The room service is excellent. The breakfast was very good.
Okay
4.2
Pros: Service was okay, staff friendly and attentive.
Excellent
9.2
Pros: Lots of food places around and located near to the mrt station, very friendly and efficient stagff too.
Mediocre
2.0
Pros: Duty Manager name Chester(surname?¿) who has accommodated my requests were brilliant!! I really appreciate how you have accommodated all of my requests. You managed it very professionally!! I’m very impressed! Front Desk team, were very helpful. Suhailah?? Hope I got her name right. Super sweet.. took her time to explained to me even offer if I would need a paper for the next day and a wake up call! I’m like .. Awesome!! ** I am a frequent traveller And have stayed in many 5-star hotels around the world and the only reason for me to return to the hotel to continue my stay is because of these individuals who made it warm and welcoming.. Chester(Duty Manager) & Suhailah(name&spell?¿) (front desk) Keep up the amazing job!!
Excellent
8.3
Pros: Very good and co-operative staff
Okay
5.4
Pros: Not value for the money asked
Details
Reviews
Overall 7.7 Good
Based on 11,898 reviews
Location
9.7
WiFi
8.8
Value
6.7
Room
6.4
Service
6.4
Breakfast
6.0
Vibe
5.5
Bar
5.4
Cleanliness
4.7
Amenities
4.0
Pool
4.0
Wellness
3.9
Location
9.7
Value
6.6
Room
6.2
Service
6.0
Food
6.0
Breakfast
5.3
Vibe
4.7
Cleanliness
4.5
Pool
3.4
Wellness
3.4
Amenities
3.0
Location
9.1
Value
6.9
Service
6.5
Food
6.2
Room
6.0
Breakfast
5.5
Bar
5.1
Vibe
5.1
Cleanliness
5.0
Wellness
3.9
Amenities
3.8
Pool
3.7
Location
9.5
Food
6.4
Service
5.9
Breakfast
5.2
Bar
5.1
Comfort
4.9
Room
4.8
Vibe
4.1
Cleanliness
4.1
Wellness
3.6
Amenities
3.5
Pool
3.3
Location
9.6
Service
7.1
Room
6.5
Food
6.4
Value
6.1
Breakfast
5.5
Vibe
5.0
Cleanliness
4.4
Amenities
4.1
6.7 Good
Pros: just newly renovated and seems good
Cons: It is a bit noisy outside my room the whole night becasue kids keep laughing and running in the corridor.
4.6 Okay
Pros: Price
Cons: Elevators, TV and hot water stopped working for a portion of the stay. Staff didn't do anything about it
9.0 Excellent
Pros: The location of the Hotel is Excellent. The room was good. The room service is excellent. The breakfast was very good.
Cons: Very Crowded. The breakfast place is even more crowded. Room rate is very high.
4.2 Okay
Pros: Service was okay, staff friendly and attentive.
Cons: Was on the 17th floor, checked in and wanted a nap. But the renovation upstairs or down stairs went on for 4 hours. If I knew I wouldn’t book this hotel. Appreciate renovation in advance if possible! However I’m glade the place is touching up. Rooms needs maintenance. Value for money I guess $190 including breakfast for two. Just one night for us.
9.2 Excellent
Pros: Lots of food places around and located near to the mrt station, very friendly and efficient stagff too.
Cons:
2.0 Mediocre
Pros: Duty Manager name Chester(surname?¿) who has accommodated my requests were brilliant!! I really appreciate how you have accommodated all of my requests. You managed it very professionally!! I’m very impressed! Front Desk team, were very helpful. Suhailah?? Hope I got her name right. Super sweet.. took her time to explained to me even offer if I would need a paper for the next day and a wake up call! I’m like .. Awesome!! ** I am a frequent traveller And have stayed in many 5-star hotels around the world and the only reason for me to return to the hotel to continue my stay is because of these individuals who made it warm and welcoming.. Chester(Duty Manager) & Suhailah(name&spell?¿) (front desk) Keep up the amazing job!!
Cons: BATHROOM I understood when I made the booking. The bathroom has a bathtub in it as I need to soak myself for medical purposes. Got the newly renovated room. No bathtub inside the bathroom. So I thought.. ok.. I have to go about without the tub then. IN-ROOM Was in room, working on work calls and emails when corridors were super noisy! My work call with my boss got interrupted too many times! I guess the walls were pretty thin too. I’m not racist as I have many friends of different races. Indian neighbours were just loud! I can hear their discussions (not understanding the language), kids shouting here and there, husband and wife are just loud!! I tapped the wall to make them realised that they’re not alone there. But to no differences. BREAKFAST Continental breakfast selections were limited! Serving gears were not enough.. the close up room for breakfast does not work for me.. feels suffocating and having to face a group of people with no table manners shouting across the table just to communicate with each other, definitely a NO! Staff didn’t even bother to highlight to guests that they are annoying other guests as well.. Believe me, they were louder than my BOSE HEADPHONE!! I didn’t not finish my breakfast. I then requested for a take away coffee cup from 1 of the staff.. went to the coffee machine to make a cup of coffee for myself.. coffee machine required some attention (technical fixing) everyone jumping on queues.. my cup of take away coffee which is for me to have it in my room was made out of espresso and a mix of 20% of hot milk and 60% of cold milk .. I went back to my room having to enjoy a cold cup of coffee.. I’d love to have a hot cup of coffee... instead.... I made my booking via online.. if I were to pay for a normal room rates.. I would feel like I’ve been robbed!! Paying for quality is NEVER an issue.
8.3 Excellent
Pros: Very good and co-operative staff
Cons:
5.4 Okay
Pros: Not value for the money asked
Cons: Breakfast restaurant under renovation
A stay at PARKROYAL on Kitchener Road places you in the heart of Singapore, within a 5-minute drive of Singapore Flyer and Gardens by the Bay. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A stay at Studio M Hotel places you in the heart of Singapore, steps from Singapore River and Robertson Quay. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 8,751 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2.9
Pros: Only the convenient location
Okay
4.0
Pros: Good design
Okay
4.0
Pros: Location and breakfast were fine
Excellent
8.0
Pros: Cool room, nice breakfast
Good
7.1
Pros: Rooms with the bed on the upper floor gives you more room in the working area.
Great pool, good breakfast
Excellent
8.8
Pros: Nice pool, spacious loft rooms
Okay
4.0
Pros: Location, a bit far from MRT but free shuttles provided.
Good
7.1
Pros: Breakfast and Bed
Excellent
8.0
Pros: the design.. very modern. the location.. staff is very friendly and helpful too
Excellent
9.1
Pros: The best part was how really comfortable the bed was. I wasn't anticipating to get out of bed, at all. You can imagine. The cleanliness was on a tip-top condition. Furthermore, after a nights' stay, I was out the whole day and came back to see that my bed's been made, my towels have been replaced, including all my toiletries too! It was amazing. The staffs were wonderful too. They were very polite and were very prompt to help us whenever assistance was needed. It was all very pleasant. I would come back to stay at Studio M Hotel again, no doubt.
Okay
5.0
Pros: The property was very clean and the location was perfect.
Good
7.9
Pros: Breakfast was good, big improvements from last time
Details
Reviews
Overall 7.6 Good
Based on 8,751 reviews
Location
8.8
WiFi
8.4
Service
6.7
Breakfast
6.7
Amenities
5.4
Room
4.9
Comfort
3.4
Cleanliness
2.8
Location
9.1
Breakfast
6.5
Value
6.3
Service
6.1
Amenities
5.4
Room
4.5
Comfort
3.0
Cleanliness
2.8
Location
8.8
Breakfast
6.7
Service
5.9
Amenities
5.1
Room
5.0
Comfort
4.4
Cleanliness
2.3
Location
9.1
Service
7.5
Breakfast
7.0
Value
6.8
Amenities
5.5
Room
4.6
Comfort
4.0
Cleanliness
3.0
Location
9.0
Service
6.5
Breakfast
6.3
Amenities
5.2
Room
4.3
Cleanliness
2.7
Comfort
2.3
2.9 Mediocre
Pros: Only the convenient location
Cons: Facilities and room conditions
4.0 Okay
Pros: Good design
Cons: Dirty rooms and windows. Mold smell. Electrical problems with sockets. Dirty carpets. Poor customer service. Dirty pool towels. Slow roomservice with food (2.5h for a pizza!)
4.0 Okay
Pros: Location and breakfast were fine
Cons: The room was not maintained very well. There was mold growing on the aircon vents, wall paper coming off wall, bed not comfortable, water damage around refrig., and toilet and shower area not clean. The hotel looked like 4 star but room 2 star.
8.0 Excellent
Pros: Cool room, nice breakfast
Cons: A little dusty.
7.1 Good
Pros: Rooms with the bed on the upper floor gives you more room in the working area.
Great pool, good breakfast
Cons: Exercise bike was broken the 6 days that i was there. Linen was not clean when I checked in at 2 am.
8.8 Excellent
Pros: Nice pool, spacious loft rooms
Cons:
4.0 Okay
Pros: Location, a bit far from MRT but free shuttles provided.
Cons: Hotel service never responded to requests, TV didn't work, shower flooded
7.1 Good
Pros: Breakfast and Bed
Cons: The staff at receptio is quite cold. The toilet is quite filthy.
8.0 Excellent
Pros: the design.. very modern. the location.. staff is very friendly and helpful too
Cons: bathroom is small.. and the bed and pillow is not too comfortable.
9.1 Excellent
Pros: The best part was how really comfortable the bed was. I wasn't anticipating to get out of bed, at all. You can imagine. The cleanliness was on a tip-top condition. Furthermore, after a nights' stay, I was out the whole day and came back to see that my bed's been made, my towels have been replaced, including all my toiletries too! It was amazing. The staffs were wonderful too. They were very polite and were very prompt to help us whenever assistance was needed. It was all very pleasant. I would come back to stay at Studio M Hotel again, no doubt.
Cons: I think it is more to where it is located at. It would have been really convenient if it wasn't much of a walking distance to the hotel from the nearest MRT Station. But this wasn't that much of an issue, until it rained and I realised how 3/4 of the time, there were barely any sheltered area from the hotel to the MRT Station vice versa.
5.0 Okay
Pros: The property was very clean and the location was perfect.
Cons: The staff was unfriendly and cold. I had 3 pieces of luggage with me and was traveling alone and asked for help to bring my luggage in the hotel lobby but was told it is self service. I couldn't hold the glass door and bring my suitcase through it at the same time. The least they could do was to hold the door as an act of kindness or even courtesy. I also arrived at the hotel at 11am after a long haul flight but the check-in is 2pm, even if the room was ready I was told I had to pay an extra $50 dollar to check-in the room which is ridiculous considering I was staying there for 6 nights. Any hotel I stayed in the past would let you check-in early free of charge if the room is ready, as you have the room booked anyway it's not as if they would be renting the room to someone else for the 3hrs it is idle. When checking out I brought my suitcases for holding and someone approached me and said ''you cannot leave your suitcase there'' you should check out first. (in a very rude tone)This didn't make sense as their luggage holding is next to their check in / check out desk and why carry all your luggage to the desk when you can put it aside then go check out as you do in every other hotels! It is unfortunate that their staff is cold and unfriendly, no smile and they do not make you feel welcome. As a matter of fact they didn't even said welcome or asked how was my stay. I would not be going back again just for the staff treatment alone which is a pity as the hotel itself is nice and in a good location.
7.9 Good
Pros: Breakfast was good, big improvements from last time
Cons: Some part of the room look a bit old.
A stay at Studio M Hotel places you in the heart of Singapore, steps from Singapore River and Robertson Quay. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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