Shanghai hotels near Customs House
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Best Shanghai hotels near Customs House
"This family-friendly Shanghai hotel is located on the waterfront, within a 5-minute walk of The Bund and Shanghai International Convention Centre. Oriental Pearl Tower and Shanghai Tower are also within 1 mile (2 km). Lujiazui Station is 9 minutes by foot and Dongchang Road Station is 26 minutes. "
Overall 9.2 Excellent
Based on 771 reviews
All
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- Families with young children
- Couples
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Excellent
10.0
Excellent
9.7
Excellent
9.7
Pros: I would recommend this hotel for both business and leisure. 18m indoor pool and gym were good. Baby sitting service outsourced was fantastic, our sitter was a preschool teacher. The Concierge service was second to none and nothing was ever a problem, even though we called them 15 times on the first evening. Located right on the Bund (my room didn't have a Bund view) and was a 50m walk to the waters edge, and on one of the biggest shopping streets in China (East Nanjing Road).
Excellent
8.3
Pros: The location is great but most rooms have no views. The products provided is top of the line and the jazz bar, though did not play jazz when we were there, is a nice old time Shanghai fair.
Cons: The facility is older even after the renovation. The switches are so over-used that one is hard to read what the switch is for. The shower room insulation is old so that water leaks to the toilet area whenver the shower is used.
"Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Customs House and Nanjing Road Shopping District. People's Square and Yu Garden are also within 2 miles (3 km). East Nanjing Road Station is 8 minutes by foot and Tiantong Road Station is 11 minutes. "
Overall 9.2 Excellent
Based on 247 reviews
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Good
7.1
"Located in Pudong, this luxury hotel is within a 10-minute walk of IFC Mall, Jin Mao Tower and Super Brand Mall. Oriental Pearl Tower and Shanghai Ocean Aquarium are also within 15 minutes. Lujiazui Station is 9 minutes by foot and Dongchang Road Station is 12 minutes. "
Overall 9.1 Excellent
Based on 444 reviews
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Excellent
10.0
Excellent
10.0
Pros: Everything was great. Service was immaculate.
Waldorf Astoria Hotels and Resorts represent over 30 landmark destinations around the globe, each with its own story and uniquely reflective of its location, but all providing the personalized service that creates moment after unforgettable moment. At every Waldorf Astoria Hotel and Resort, you will experience the level of service and attention to detail that defined the legendary original Waldorf=Astoria in New York, and with it, the whole idea of the luxury brand. Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym, complimentary WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours.
Overall 9.0 Excellent
Based on 390 reviews
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Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Management went out of their way to make our trip memorable - Thank you Andy, Rico, and Zak! At every turn, they were there to help. Also, Karme the concierge - Cannot get better in Shanghai! Location is amazing, while the hotel has a charm and luxurious feel.
Cons: Generally, difficulty with English. Room had a leak, and AC was not working, but the staff was quick to fix everything without question or delay!
Shanghai Marriott Hotel City Centre is centrally located in Shanghai, a 4-minute walk from Nanjing Road Shopping District and 11 minutes by foot from People's Square. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Shanghai? This hotel has facilities measuring 24455 square feet (2272 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 1,953 reviews
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- Families with older children
- Families with young children
- Couples
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Excellent
9.6
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Great Hotel ! Get the business center included with the price it's worth it! Very clean ! Great service, fabulous views!
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Pros: There for a business conference. Very good gym. 20 minute walk to the Bund along Nanjing Street, a no cars shopping shopping mall that goes on for blocks. Overall, an excellent hotel and I would stay there again.
Cons: Last couple of nights the temp control in the room was not working as effective as it should.
Excellent
9.4
Pros: We booked an executive suite with access to the lounge. All was fantastic. We had breakfast at the lounge and it was very comfortable. The location can’t be better!
Cons: Concierge team is not the most customer service oriented. They were not responsive and inpatient.
"Located in Downtown Shanghai, this luxury hotel is steps away from Gutzlaff Signal Tower and The Bund. People's Square and Nanjing Road Shopping District are also within 1 mile (2 km). Yuyuan Garden Station is 11 minutes by foot and Dashijie Station is 21 minutes. "
Overall 8.8 Excellent
Based on 1,413 reviews
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- Families with older children
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- Couples
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Excellent
10.0
Okay
5.1
Excellent
10.0
Excellent
10.0
Cons: Excellent hotel great attention to little details. Rooms super comfortable. Location on the Bund is cool but a 800 mtr walk to the nearest underground station ..
Excellent
8.0
Pros: Location, comfortable bed, friendly staff and very nice breakfast. All amenities are great.
Excellent
9.1
Pros: Beautiful contemporary room. Very quiet even though above the bustling Bund. Good breakfast
Cons: A bit pricey, which is to be expected on The Bund b
Excellent
8.2
Pros: The bfast buffet was great amd the location on the Bund.
Cons: No matter if I had my DND button illuminated, housekeepers and front desk kept calling to ask if I needed housekeeping
"Located in Downtown Shanghai, this hotel is within a 15-minute walk of Yu Garden, City God Temple and The Bund. Jinling East Road Ferry Wharf and Nanjing Road Shopping District are also within 15 minutes. Yuyuan Garden Station is 6 minutes by foot and Dashijie Station is 15 minutes. "
Overall 8.6 Excellent
Based on 2,643 reviews
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- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Not a typical hotel room with just a bed. Very comfortable and loved the additional amenities. Will definitely bring my wife here in the future.
Excellent
9.4
Excellent
8.0
Pros: The location is great and they have English-speaking staff. The Hotel itself is very comfortable and the mini-bar is refilled everyday and Free (coke & sprite, water and cookies). The Restaurant of the Hotel, in the 4th floor has a wonderful view and good food. I went for breakfast and lunch, the prices are ok and the food is safe and tasty. The subway station is 2 blocks away, quite convenient.
Cons: The location is good but there is a strange neighborhood crossing the street (not unsafe but not nice to walk either).
Excellent
9.0
Pros: The hotel was an excellent value for the price paid. The location was perfect. It was walking distance from the bund, yu gardens, xintiandi and many other attractions. The staff was extremely helpful as well. If you're traveling on a budget (and even if not) I recommend it highly.
Located in Shanghai (Pudong), Dorsett Shanghai is a 2-minute walk from Century Park and 13 minutes by foot from Shanghai Science and Technology Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Overall 8.6 Excellent
Based on 1,685 reviews
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Good
6.8
Cons: rooms and overall hotel feels dates, in need of updates
Excellent
8.0
Good
7.6
Pros: Heated toilet seats!
Cons: Staff can be quite curt bordering on rude.
Excellent
10.0
Pros: I can't recommend Dorsett Shanghai enough! Traveling solo to Shanghai for the first time, I was worried that I could get stuck with a less-than-desirable hotel in an oddly-located part of the city. However, the Dorsett is easily accessed from Line 2 of the Metro, and right across the street from Century Park. The room was amazing. Luxurious quality with a bold design, it made me feel right at home, even on the other side of the world. It also had a beautiful view of the city overlooking the park. I couldn't have been happier. Finally, the service was outstanding. The team at Dorsett was completely accommodating when I needed to cancel a reservation later in the week, and did it without charging me for the room. They were professional and courteous.
Cons: I don't have any real complaints about the hotel. My only slight gripe is that I was hoping to have a quick meal at the restaurant before I got on my flight, but the prices were quite a bit more expensive than what I had expected.
Good
7.7
Pros: Clean room, walking distance to exhibition, subway station next to the hotel and opposite a park.
Cons: Should provide free shuttle to & fro nearby Malls and to Loyang Station for the Maglev. Poor wifi reception.
"Located in Downtown Shanghai, this luxury hotel is within a 15-minute walk of Nanjing Road Shopping District and People's Square. Yu Garden and Former French Concession are also within 2 miles (3 km). East Nanjing Road Station is 7 minutes by foot and Yuyuan Garden Station is 7 minutes. "
Overall 8.6 Excellent
Based on 877 reviews
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- Business
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Good
7.4
Pros: Please Google "Shanghai Scam" if you are visiting. Location of hotel was good. It's one block from a major pedestrian shopping mall and you can easily walk to the river or to the square. The hotel room we got was a king and was really nice. It had a huge room and the bathroom was really nice also.
Cons: The A/C in our room didn't work. We notified reception and they sent an engineer to fix it and it worked for 36 or so hours after that and then blew warm air again. The reception staff said all the rooms A/C are bad and there was no point in moving us to another room. She said it's because the A/C units are old and the outside air is too warm to cool.
Excellent
8.0
Pros: Convinient hotel with good facilities. Unfortunately I got a room change due to fullybooked and did got the room I actually payed for.
Cons: The room change to 2 single beds which is smaller than a king sizw bed.
"Located in Downtown Shanghai, this luxury hotel is within 1 mi (2 km) of Nanjing Road Shopping District, Yu Garden and Madame Tussaud's Wax Museum. The Bund and Shanghai World Financial Center are also within 6 mi (10 km). Yuyuan Garden Station is 5 minutes by foot and East Nanjing Road Station is 8 minutes. "
Overall 8.6 Excellent
Based on 577 reviews
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- Couples
- Mature couples
- Young couples
- Business
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- Solo travellers
- Business travellers
Excellent
9.0
Excellent
10.0
Pros: Great location. Spacious and very comfortable room. Staff was very helpful.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Pros: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.
Excellent
8.8
Good
7.3
Pros: Room situation was excellent.
Cons: Facilities- mediocre at best. The gym was fine but the pool was abysmal. Service- I get that the service in China is bad, I get it. But come on, train your service better. I couldn't get a taxi for half an hour, and the guy outside was trying to get a taxi for me. If they were smart, they would have called a taxi through phone.
"Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Madame Tussaud's Wax Museum, Shanghai Urban Planning Exhibition Center and Brilliance Shimao International Plaza. Nanjing Road Shopping District and Shanghai Museum are also within 1 mi (2 km). People's Square Station is only a 3-minute walk and Xinzha Road Station is 13 minutes. "
Overall 8.5 Excellent
Based on 2,106 reviews
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- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: EVERYTHING WAS EXCELLENT!! WOULD HIGHLY RECOMMEND THIS HOTEL!! STAFF WAS VERY FRIENDLY AND VERY HELPFUL.
Cons: NOTHING
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Spacious room Luxurious decorations an furniture Kind staff Centric location Amazing sky bar
Cons: In my rate was not included breakfast, and I feel I pay a lot per night Rooms were not cleaned up throughly every day
Mediocre
3.7
Excellent
8.5
Good
6.3
Excellent
10.0
Pros: Very nice staff !
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: The hotel was clean and the staff was very friendly. Was upgraded on check-in to a Suite. The room was in good condition with plenty of room. I would stay there again.
Cons: Nothing I didn't like, Maud provided cplimentary bottled water daily which was nice.
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Very good location, no problem with early check in . You can take the subway (metro) from the airport (Line 2) to the hotel door (People Square station).
Cons: Safety is poor. Anyone can access the elevator. No security and no need to use the room key to get the lift.
Excellent
10.0
Pros: Very good hotel with a privileged location, a few meters from People's Square station and Nanjing pedestrian street, at the heart of the city center. An impressive view of the city from our room, as well as from the revolving restaurant on the 45th floor, you eat a delicious food while enjoying the 360° views of the city. Very kind staff, a very comfortable and clean room. For 80 RMB per person, a shuttle can take you to the airport.
Renaissance Shanghai Yu Garden Hotel, a Marriott Luxury & Lifestyle Hotel located downtown near the famous Yu Garden and Old Town, it is just minutes away from the Bund, Xintiandi and other tourist attractions. Whether staying for business or leisure, you'll be right at home at the Renaissance Shanghai Yu Garden Hotel. Our accommodations feature contemporary guest rooms and suites with luxurious bedding, high-speed Internet, sofa and mini-bar. Top-notch facilities include a business centre, four event rooms and banquet halls, and a 17th-floor Club Lounge with expansive views of the city skyline. In the evening, dine at one of our full-service restaurants while catching up with family or colleagues. When visiting our cultural centre of Asia, enjoy the accommodation at the Renaissance.
Overall 8.5 Excellent
Based on 1,281 reviews
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- Families with young children
- Couples
- Young couples
- Business
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- Solo travellers
- Business travellers
Excellent
8.2
Pros: Staff was responsive and tries to help.
Cons: It appears that more female staff are recently hired, which is great. More materials need to be provided to them to help them know what tourists generally ask about. One thing I noticed about mainland Chinese is that that they do not give details but only a generalized answers. The more experienced staff are okay. But the newer staff should be told to be more specific because world travelers are not stupid. The details are what tourists want. Also, give the young female staff encouragements rather than criticisms. And have the experienced staff, who seems to be mostly males, to give the female staff a chance to help tourists - so don't take over but assist on the side.
Excellent
10.0
Pros: Breakfast amazing!
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The hotel is located just adjacent to the Yu Garden, ah historic and picturesque neighborhood the recalls the Shanghai of yesteryear. It is fascinating to walk through the little lanes and see the ancient buildings. The Yu Garden is a real gem as well. The hotel is located just above the Yu Garden subway station and could not be more convenient for getting around the city. The hotel is clean and modern. The staff was wonderful. The executive lounge had great food and a terrific view. Our room was large and comfortable. All in all this is my favorite hotel in Shanghai.
Cons: The mattress in our room needed to be replaced--it was a bit lumpy.
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Pros: Very spacious room, huge comfy bed & free standing bath. Great view of the city. The rooftop bar was excellent and the location was good for sightseeing. Room was surprisingly quiet for location- and I am a light sleeper. Would definately stay here again.
Cons: The 3rd floor restaurant was tired looking, and the food was ok but nothing special. I regretted it almost the minute I sat down and saw the tattered menu. The breakfast was over priced for what was served.
Excellent
9.7
Pros: Convieient access to #10 metro line. A few hundred meters from Yu Garden. Great fitness center and pool on top floor. Great service, especially in executive lounge. Extensive international selections for breakfast, high tea evening and late desserts seven days a week. Long breakfast hours.
Cons: Bathrooms showed a bit of discoloration in grout and caulking.
"Located in Pudong, this luxury hotel is steps away from IFC Mall and Shanghai World Financial Center. Shanghai Tower and Oriental Pearl Tower are also within 10 minutes. Lujiazui Station is 8 minutes by foot and Dongchang Road Station is 9 minutes. "
Overall 8.5 Excellent
Based on 775 reviews
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- Families with young children
- Couples
- Young couples
- Business
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- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: all fantasitic
Excellent
9.0
Excellent
8.0
With a stay at Pudong Shangri-La East Shanghai in Shanghai (Pudong), you'll be a 5-minute walk from Shanghai World Financial Center and 8 minutes by foot from Oriental Pearl Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 12 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 8.5 Excellent
Based on 735 reviews
All
- All
- Families with young children
- Couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Okay
5.7
Pros: Location
Cons: Been return guest I feel that staff was careless from Front desk arrival to front desk departure. Room was very unwelcome. Change to a room that fridge door snap out of the hatch. Windows were super dirty that it was a shame curtains wete "motel 6 quality. Dirty and missing hooks.
Excellent
10.0
"Located in Downtown Shanghai, this spa hotel is within 1 mi (2 km) of Nanjing Road Shopping District, People's Square and Yu Garden. Former French Concession and Xintiandi Style Shoppping Centre are also within 2 mi (3 km). East Nanjing Road Station is 6 minutes by foot and Yuyuan Garden Station is 8 minutes. "
Overall 8.4 Excellent
Based on 1,277 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
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- Solo travellers
- Business travellers
Excellent
10.0
Pros: The bfast buffet was a hit and affordable . In the middle of all the action on Nanjing Rd. Staff were helpful and friendly as well.
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
9.1
Excellent
8.5
Pros: Location and good customer service
Cons: Nothing
Excellent
10.0
Excellent
9.4
Pros: Location is perfect, staff very welcome ethical, the view from my room was great.
Cons: I went yo use the restroom on the first floor outside elevators and restroom was very stinky, dirty almost or worse than the public metro restroom.
"Located in Downtown Shanghai, this hotel is within a 15-minute walk of Old Chinese City, Nanjing Road Shopping District and People's Square. The Bund and Yu Garden are also within 15 minutes. Yuyuan Garden Station is only a 4-minute walk and Dashijie Station is 12 minutes. "
Overall 8.4 Excellent
Based on 772 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
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- Solo travellers
- Business travellers
Good
6.8
Pros: Convenient location, spacious
Cons: You get a "discount" if you provide a good rating on website (needs to be done while the front desk witnesses it). Beware of fake reviews. Some room are cleaner / dirtier than others (ie: mold on bathroom caulking, dust bunnies, ..)
"Located in Downtown Shanghai, this spa hotel is within a 15-minute walk of Nanjing Road Shopping District and People's Square. Yu Garden and Former French Concession are also within 2 miles (3 km). East Nanjing Road Station is 8 minutes by foot and Yuyuan Garden Station is 8 minutes. "
Overall 8.4 Excellent
Based on 611 reviews
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- All
- Families with young children
- Couples
- Young couples
- Business
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- Solo travellers
- Business travellers
Excellent
9.7
Pros: For a little over $100 per night this hotel is very nice. I'm surprised there's an even more upscale sister hotel Grand Central next door! The rooms are quite spacious and clean. The location is excellent, 3 blocks from the Metro 2 stop and right behind the famous walking street.
Cons: The staff is not the most friendly and they were doing construction in a room close by which caused quite a bit of noise early in the morning and the water in our room was shut off for half a day. With that in mind we should have gotten a price reduction on the room for the inconvenience.
"Located in Hong Kou, this luxury hotel is within 1 mile (2 km) of Customs House and Nanjing Road Shopping District. Yu Garden and People's Square are also within 3 miles (5 km). Tiantong Road Station is 15 minutes by foot and East Nanjing Road Station is 17 minutes. "
Overall 8.1 Excellent
Based on 1,061 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: We were blown away by this hotel! Loved our room and the VUE Bar up top. We can't wait to stay again.
Cons: One big downfall- my husband got food poisoning or something from the Aroma Restaurant Buffet. Not sure what it was he ate but he spent the next 12 hours violently evacuating it from his system. Bummer for a ¥600+ dinner. :(
Located in the heart of People's Square along the famous Nanjing Road, Le Royal Méridien Shanghai is surrounded by the city's popular bars, restaurants and shops. Our hotel's striking modern design embraces panoramic views of the Shanghai skyline and the nearby Bund. Whether exploring a medley of innovative cuisines and signature drinks at the hotel's restaurants and bars or indulging in the ultimate urban escape in the hotel spa, every minute of your stay is infused with mindful service. The hotel's 761 guest rooms feature floor-to-ceiling windows that frame dazzling views of People's Square and the Bund. Situated high above Nanjing Road on the 44th floor and above, Le Royal Club floors cater to worldly travellers with exclusive privileges and conveniences.
Overall 8.1 Excellent
Based on 844 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
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- Solo travellers
- Business travellers
Excellent
10.0
Good
7.7
Pros: Hotel was clean and had good views and a nice pool.
Cons: Check-in staff (Chloé) was very incompetent/lazy, refused to get another employee who spoke better english and insisted on trying to speak to my partner in Chinese. Left a very bad first impression of this hotel.
Good
6.2
Cons: Staff was discourteous , they intentionally tried to push a bad quality small room to us . When we bluntly refused to accept the small room, and told that we would not stay in this property, they offer other better room, however still on lower floor . Overall a good property but extremely bad employees attitude, pushing bad rooms 1st to customers. Not expected from such chain of hotels
"Located in Jing'an, this hotel is within 3 miles (5 km) of Jade Buddha Temple, Nanjing Road Shopping District and People's Square. Jing'an Temple is 3.1 mi (5 km) away. Shanghai Railway Station is 11 minutes by foot and Zhongxing Road Station is 19 minutes. "
Overall 7.9 Good
Based on 2,371 reviews
All
- All
- Couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
"Located in Downtown Shanghai, this hotel is within a 15-minute walk of Nanjing Road Shopping District and People's Square. Yu Garden and Former French Concession are also within 2 miles (3 km). People's Square Station is 6 minutes by foot and East Nanjing Road Station is 14 minutes. "
Overall 6.5 Good
Based on 764 reviews
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- Families with young children
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- Business travellers
Mediocre
3.1
Pros: Beware Hotel is in great location. The pros end about there. Yes its true, the hotel is very near the main walking Street. However, you're better off sleeping on said street. We checked in for a total of 15 mins. That was enough time needed. Our "suite", and I use the term liberally, resembled the steerage room on an old ship; small, dank, and full of condoms. The condoms were on a convenience store style display, I'm assuming to give you a choice to use on whatever hooker youre bringing back - assuming theyre willing to set foot in Such a place. The "king" bed fit 1 small child or 1\3 adult. Rooms are cleaned after 1 pm based on our trashed room that we checked into. One would hope that the maids use a flame thrower. Room was roughly the size of a prison cell. However, room was not as nice as previous point. Beware of pickpockets: not nessessarily on the street, but on the elevator - they have ample time to rob you, since it stops on every floor for no apparent reason... We attempted to voice our concerns to the front desk who merely offered to send the maids to our cell block. They attempted to pursuaid us that all king beds are 5ft x 5ft and that rooms with windows are "deluxe" suites and can only be booked through the hotel. If you're looking to stay in the area - try anywhere else...
Cons: Everything. Also, they would not honour their free 24 hour cancellation policy. Beware!
Excellent
8.0
Pros: central location, easy access to public transport. surrounding eating places.
Cons: windowless rooms are on 2nd floor but quiet. interior furnishings are dated & need some refurbishment.
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