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Value for money
Distance to city centre
|Shanghai Hongqiao Intl|
Distance to airport
|"Helpful staff with good English."||(in 19 reviews)|
|"Friendly and helpful staff."||(in 118 reviews)|
|"Fabulous bedroom with great views."||(in 62 reviews)|
|"Somewhat overpriced hotel in general."||(in 33 reviews)|
|"I did get a high floor"||(in 9 reviews)|
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Great Shanghai location, affordable luxury
Convieient access to #10 metro line. A few hundred meters from Yu Garden. Great fitness center and pool on top floor. Great service, especially in executive lounge. Extensive international selections for breakfast, high tea evening and late desserts seven days a week. Long breakfast hours.
Bathrooms showed a bit of discoloration in grout and caulking.
Polite staff but more training required to help sightseeing tourists
Staff was responsive and tries to help.
It appears that more female staff are recently hired, which is great. More materials need to be provided to them to help them know what tourists generally ask about. One thing I noticed about mainland Chinese is that that they do not give details but only a generalized answers. The more experienced staff are okay. But the newer staff should be told to be more specific because world travelers are not stupid. The details are what tourists want. Also, give the young female staff encouragements rather than criticisms. And have the experienced staff, who seems to be mostly males, to give the female staff a chance to help tourists - so don't take over but assist on the side.
Great Place to Stay in Shanghai
The hotel is located just adjacent to the Yu Garden, ah historic and picturesque neighborhood the recalls the Shanghai of yesteryear. It is fascinating to walk through the little lanes and see the ancient buildings. The Yu Garden is a real gem as well. The hotel is located just above the Yu Garden subway station and could not be more convenient for getting around the city. The hotel is clean and modern. The staff was wonderful. The executive lounge had great food and a terrific view. Our room was large and comfortable. All in all this is my favorite hotel in Shanghai.
The mattress in our room needed to be replaced--it was a bit lumpy.
Very spacious room, huge comfy bed & free standing bath. Great view of the city. The rooftop bar was excellent and the location was good for sightseeing. Room was surprisingly quiet for location- and I am a light sleeper. Would definately stay here again.
The 3rd floor restaurant was tired looking, and the food was ok but nothing special. I regretted it almost the minute I sat down and saw the tattered menu. The breakfast was over priced for what was served.
The Renaissance Shanghai Yu Garden Hotel is a Marriott Luxury Hotel. This property is in downtown near Old Town and the Yu Garden. It is a few minute’s walk from popular tourist attractions such as Xinitiandi and Bund. Rooms here have views of the city.
Guests can choose from a deluxe, premier, or Xintiandi. There is also a studio and club suite available. Deluxe and premier rooms have an option of two double beds or a king bed. The double beds are on a high floor for better views of the city.
All rooms have air conditioning controlled by the guest. There is also a living area, tub/shower combination, writing desk, iron and ironing board, and mini-refrigerator. All rooms have the floor to ceiling, soundproof windows. Guests traveling in a large group can request a connecting room. Guests can also request a rollaway bed for extra sleeping space for a fee. Families traveling with infants and toddlers can request a crib. Rooms also feature LCD TVs with premium cable channels.
There is Wi-Fi Internet available at this location. However, it is not free and does have a small fee. Fees vary based on the time the user wishes to access the Internet. Guests are encouraged to speak with the front desk to arrange for usage.
Guests can take advantage of the hotel’s 24-hour room service. There is a breakfast buffet for a fee of 170.00CNY. There is also a full America breakfast for a fee starting at 128.00 CNY.
based on 1,192 reviews
Value for money
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Most popular landmarks
- Yu Yuan Garden 364 m
- People's Square 1.2 km
- Shanghai Museum 1.2 km
- The Bund 1.3 km
- Nanjing Road 1.5 km
- Xintiandi 1.6 km