Book Payless hire cars in Hanover

Hanover, MD, United States
23 May — 30 May
Same drop-off
Hanover, MD, United States
Mon 23/5
Mon 30/5
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Hanover

Overall rating7.0 GoodBased on 350 reviews
Value for money

Recent reviews

Traveller rating
Find reviews that mention:
Pros:Great rental.Cons:Nothing. Everything was fineReviewed 1 Nov 2020
review fromkayak
Pros:The other rental company that helped usReviewed 23 Aug 2020
review fromkayak
Cons:Payless in BWI is closed and has no cars available for the last few months. However, they are still accepting reservation! Don't be fooledReviewed 30 Jul 2020
review fromkayak
Cons:We showed up for our reservation only to be greeted by a sign at the counter saying “ no cars available “. We had to scramble and rent from another company at twice the price. There was no one at the counter. Why is kayak booking reservations for Payless at BWI if they clearly aren’t running?Reviewed 27 Jul 2020
review fromkayak
Cons:Booked a rental and showed up to pick up the car and there was no one at the counter. There was only a sign saying No cars available. Very unprofessional and caused unnecessary stress at the start of a trip.Reviewed 26 Jul 2020
review fromkayak
Pros:Nothing. No one was there and I was unable to rent the car.Cons:Someone could have been there and they could have had a car there since I booked it a week earlier.Reviewed 22 Jul 2020
review fromkayak
Pros:Nothing. They were not present - only a sign saying they were out of cars.Cons:No one was present even though we had a car reserved. There was only a hand-written sign saying they were out of cars. We were stuck without a car and no transportation. It was a nightmare. We could not get in touch with Payless by phone and we were put on a callback list with Kayak because their hold times were over an hour. We were totally stuck with no recourse.Reviewed 20 Jul 2020
review fromkayak
Cons:The Payless car rental has closed at BWI. I received a confirmation email from kayak just a few hours before I arrived at BWI to find it closed. Then when I called Kayak customer service I couldn’t get through. They finally called me back after I’d spent twice as much at another rental car agency snd they said there was nothing kayak could do. I won’t use kayak again. Unreliable.Reviewed 20 Jul 2020
review fromkayak
Cons:We got to site to pick up our car and there was a sign that said “sorry no cars” and there was no one at the desk to even ask a question to.Reviewed 14 Jul 2020
review fromkayak
Pros:Nothing, reserved car week earlier, got to the rental location and it was CLOSED! Sign read " No cars available"!!! WTF????? I will NEVER rent a car from them or their sister company Avis again. NEVER. I ended up paying another $120 for a competitor's car. I am suing.Cons:Everything, read above. Give me my $120!!!!Reviewed 7 Jul 2020
review fromkayak
Pros:Nothing to staff or cars. Had to find another rental car company once I saw the sign closed....went out of business. I received no email or call...I was stuck without a car.Cons:Send out an email before arrival dateReviewed 7 Jul 2020
review fromcheapflights
Cons:There could have been an attendant to check customers in.Reviewed 30 May 2020
review fromkayak

Where can I find Payless hire cars in Hanover?

7426 New Ridge Road, Payless car hires


7426 New Ridge Road


Sunday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Saturday08:00 - 22:00
Monday08:00 - 22:00
Friday08:00 - 22:00


+1 410 859 1800

Good to know

Most popular car type


Top tips for hiring a car from Payless in Hanover

  • Economy car hires from Payless in Hanover are around 49% cheaper than other car types, on average

FAQs about hiring a car from Payless in Hanover