4.0 Okay15 Jun 2021
Pros: The staff was pleasant to deal with & I was in and out with my car in less than 15 minutes.Cons: After booking my flight I received an offer to rent a car for 40% LESS than NextCar’ price. When I went to call, the customer service center was closed. I submitted an ‘online chat’, nothing. Upon entering the counter (on the day of travel) I showed the rep the offer and because of the timing I couldn’t cancel my reservation.
10.0 Excellent9 Jun 2021
Pros: Desk Staff very polite & professional. Car comfy, clean.
10.0 Excellent6 Jun 2021
Cons: The drop off situation could be better. You turn into the rental center and end up on the other side. This is not against nextcar...it is the design of the location.
6.0 Good5 Jun 2021
Pros: Excellent drop off procedure.Cons: There were only 3 people in line to pickup yet it took 2hrs before I got keys. Extremely slow painful pickup process. Also, I was not allowed to use my company business card. Very inconvenient.
10.0 Excellent4 Jun 2021
Pros: easy pick up, easy drop-off, friendly staff, nice clean new vehicle!Cons: no issues!
10.0 Excellent25 May 2021
Pros: Very nice and courteous staff. The car was excellent, almost brand new, and drove great. The pick up and drop off were quick and easy.Cons: I did not receive any receipt or acknowledgement when I returned the vehicle. The car was checked in quickly but the agent said he would email the receipt and I had to call back the next day to request the receipt.
10.0 Excellent25 Mar 2021
Pros: Everything was very smooth. No attempts to upsell. Got me on my way quickly and pleasantly.Cons: I don't have much to say. Everything went as I expected.
10.0 Excellent22 Mar 2021
Pros: Pick up was fast and easy and only took a few minutes. The return was even faster. I just pulled up and someone was there to take the key and I left.Cons: Honestly , nothing on this rental.
10.0 Excellent15 Mar 2021
Pros: The staff in the parking garage was especially helpful and friendly for pick-up and drop-off. They couldn't have been better and were always available to gladly help.Cons: The inside-office/front desk person wasn't quite as friendly as the very helpful outside people.
10.0 Excellent12 Mar 2021
Pros: Pam was super helpful!Cons: Notification before reservation (was wrong time) cancelled to confirm.