Hanover car rentals

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Hanover, MD, United States
27 Jun — 4 Jul
Same drop-off
Hanover, MD, United States
Sun 27/6
Noon
Sun 4/7
Noon
Driver's age:

Hanover car rental information

Pick-up locationHanover
Rental locations9
Airport locations9

Hanover car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (347 reviews)
1 location in Hanover
Alamo
Locations in Hanover
7434 New Ridge Rd+1 833 856 0898
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 8.8
  • 8.8
  • 8.7
  • 8.7
  • 8.6
Recent reviews
10.0 Excellent22 May 2021
Pros: drop off staff exceptionally helpful with my elder mother
10.0 Excellent6 May 2021
Pros: ExcellentCons: Everything was perfect
8.0 Excellent3 Apr 2021
Cons: Pick up was staffed by only one person and it took forever. But hey, it's COVID.
2.0 Mediocre31 Mar 2021
Pros: Nothing was great about the business; they gave away my rental to another customer; my flight was delayed and when my family and I arrived we didn't have a rental to go to our next destinationCons: If they would have put my rental aside for me and my family when we arrived from our flight!
8.0 Excellent3 Feb 2021
Pros: Staff was very friendly and the drop off was very easy.Cons: I thought it all went pretty easy.
2.0 Mediocre11 Nov 2020
Pros: Nothing. They had no cars available for anyone and we were stuck there at midnight with over 100 people in the facility.Cons: Don’t give reservations unless you can fulfill them. Multiple companies pool cars at this location and none of them had any.
10.0 Excellent1 Nov 2020
Pros: Great rental. Courteous staffCons: Nothing. Everything was fine
10.0 Excellent30 Oct 2020
Pros: Staff was extremely helpful and drop off was pleasantly easy to accomplishCons: Smoot & problem-free!
8.0 Excellent19 Oct 2020
Pros: Staff was friendly and the wait line not too bad and kept moving. Good job overall.
9.2 Excellent10 Oct 2020
Pros: The drop off was very easy and the customer Representative was excellentCons: I had requested for a Toyota Rav 4 when we booked - we paid a premium rate - however was disappointed when we could not get it when we arrived to pick it up. they told us it’s first come first served and we settled for a Chevy Equinox instead which they said was an upgrade ( not sure it was though)
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Rated no. 2
NextCar
7.6 Good (167 reviews)
1 location in Hanover
NextCar
Locations in Hanover
7440 New Ridge Road+1 410 461 1500
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 7.6
  • 7.7
  • 7.5
  • 7.3
  • 7.8
Recent reviews
4.0 Okay15 Jun 2021
Pros: The staff was pleasant to deal with & I was in and out with my car in less than 15 minutes.Cons: After booking my flight I received an offer to rent a car for 40% LESS than NextCar’ price. When I went to call, the customer service center was closed. I submitted an ‘online chat’, nothing. Upon entering the counter (on the day of travel) I showed the rep the offer and because of the timing I couldn’t cancel my reservation.
10.0 Excellent9 Jun 2021
Pros: Desk Staff very polite & professional. Car comfy, clean.
10.0 Excellent6 Jun 2021
Cons: The drop off situation could be better. You turn into the rental center and end up on the other side. This is not against nextcar...it is the design of the location.
6.0 Good5 Jun 2021
Pros: Excellent drop off procedure.Cons: There were only 3 people in line to pickup yet it took 2hrs before I got keys. Extremely slow painful pickup process. Also, I was not allowed to use my company business card. Very inconvenient.
10.0 Excellent4 Jun 2021
Pros: easy pick up, easy drop-off, friendly staff, nice clean new vehicle!Cons: no issues!
10.0 Excellent25 May 2021
Pros: Very nice and courteous staff. The car was excellent, almost brand new, and drove great. The pick up and drop off were quick and easy.Cons: I did not receive any receipt or acknowledgement when I returned the vehicle. The car was checked in quickly but the agent said he would email the receipt and I had to call back the next day to request the receipt.
10.0 Excellent25 Mar 2021
Pros: Everything was very smooth. No attempts to upsell. Got me on my way quickly and pleasantly.Cons: I don't have much to say. Everything went as I expected.
10.0 Excellent22 Mar 2021
Pros: Pick up was fast and easy and only took a few minutes. The return was even faster. I just pulled up and someone was there to take the key and I left.Cons: Honestly , nothing on this rental.
10.0 Excellent15 Mar 2021
Pros: The staff in the parking garage was especially helpful and friendly for pick-up and drop-off. They couldn't have been better and were always available to gladly help.Cons: The inside-office/front desk person wasn't quite as friendly as the very helpful outside people.
10.0 Excellent12 Mar 2021
Pros: Pam was super helpful!Cons: Notification before reservation (was wrong time) cancelled to confirm.
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Rated no. 3
Hertz
7.4 Good (111 reviews)
1 location in Hanover
Hertz
Locations in Hanover
7416 New Ridge Road+1 410 684 7900
Monday05:00 - 23:59
00:00 - 23:59
Tuesday05:00 - 23:59
00:00 - 23:59
Wednesday05:00 - 23:59
00:00 - 23:59
Thursday05:00 - 23:59
00:00 - 23:59
Friday05:00 - 23:59
00:00 - 23:59
Saturday05:00 - 23:59
00:00 - 23:59
Sunday05:00 - 23:59
00:00 - 23:59
  • 7.6
  • 7.6
  • 7.4
  • 7.2
  • 7.2
Recent reviews
6.0 Good15 Jun 2021
Pros: Staff at pick up was very friendly but told me I couldn't return the car to the location for which I had a confirmed booking. She said that location had been closed. I had to choose a different location and rebook. This caused me to have to arrange a different pick up and more time.Cons: If they updated their site to not allow me to book a drop off at a closed location.
2.0 Mediocre9 Jun 2021
Pros: nothingCons: car was previously smoked in and reeked of smoke
8.0 Excellent11 Apr 2021
Cons: The pick up process was stressful
2.0 Mediocre30 Mar 2021
Pros: Not much.Cons: The location was incredibly understaffed. I waited over an hour to get my car because they only had one person working for multiple rental agencies. When I got the car, it had a large gash in the front tire and had to be replaced. All told, it took 2 hours to get the car. Hertz needs to staff their locations with an appropriate amount of people to service the number of customers they get.
2.0 Mediocre8 Jan 2021
Pros: Convenient shuttle, but that is about it.Cons: Car was not available. 4.5 hour wait at 1am in the morning with a family waiting
6.0 Good4 Jan 2021
Pros: I liked the attendant, Natlin.Cons: Everything else was awful! The rental was extremely dirty and due to the lack of cleanliness I stuck my finger in someone’s leftover food during a pandemic.
10.0 Excellent30 Nov 2020
Cons: Nothing. Excellent service
9.6 Excellent25 Sep 2020
Pros: Helpful staff, hassle-free, fast serviceCons: Costs a bit more, but you pay for the good service and convenience.
6.0 Good8 Sep 2020
Pros: Pick up and drop were easyCons: The cars paint was terrible and the interior glass was filthy. Also smelled of smoke and had cigarette burns in the drivers seat
10.0 Excellent17 Aug 2020
Pros: The drop off was super easy. Excellent customer service.Cons: I was completely satisfied with Kayak and Hertz.
Rated no. 4
Dollar
7 Good (173 reviews)
1 location in Hanover
Dollar
Locations in Hanover
7410 New Ridge Rd+1 866 434 2226
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 7.5
  • 7.3
  • 6.9
  • 6.5
  • 6.9
Recent reviews
2.0 Mediocre19 Jun 2021
Pros: nobody was helpfulCons: I was actually told to 'sit down and shut up' by the counter clerk after waiting for 3+ hours.
8.0 Excellent13 Jun 2021
Pros: Nice car with bells and whistles.Cons: Arrived and Dollar was closed. Got to counter and they said we don’t have the vehicle you ordered. Then followed up unapologetically that I would need to wait an hour and a half because we don’t have any cars. No sympathy. I can’t imagine what I would have done if I had a pressing appointment. Still a little unclear of just how things were charged.
2.0 Mediocre13 May 2021
Cons: The process is unclear. I witnessed 4 other customers encounter the same problem as me. We ended up leaving without a car. Waste of time.
2.0 Mediocre1 Apr 2021
Pros: The entire experience was awful, lengthy and outrageously expensive compared to what is advertised on Kayak.Cons: Honest pricing, honest description of the cars, willingness to reduce price for alternative vehicle, outrageous toll fees not explained, front to back terrible experience. I will NEVER rent with Dollar again or trust Kayak/other provider price quotes. Going directly to the rental car company and work with them.
10.0 Excellent25 Mar 2021
Pros: Everything was very smooth and trouble free.Cons: I can't say much. The experience went well, as I expected.
4.0 Okay12 Mar 2021
Cons: No car available upon arrival. Had to wait for a car. Price charged was way over price quoted on line.
4.0 Okay8 Mar 2021
Cons: I booked my reservation a week in advance and I still had to wait for 2 hours at the car rental pick up because they didn't have a car for me. Very inconvenient. Will not use again.
2.0 Mediocre2 Mar 2021
Pros: the rental counter was closed ;upon my arrival at 1030. i was 30 minutes late but was not notified about late arrivals. had to rent from a competitor at almost double the cost. very poor service to not know this counter would be closed.Cons: service and communication
6.0 Good22 Jan 2021
Pros: Drop off was easy.Cons: Pick up took hours.....
2.0 Mediocre19 Jan 2021
Pros: System was down. Was never able to rent car. Missed a family funeral. Worker was no help at ALL. Left entire line of customers with no help or answers.Cons: Everything.
Rated no. 5
Payless
7 Good (349 reviews)
1 location in Hanover
Payless
Locations in Hanover
7426 New Ridge Road+1 410 859 1800
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
  • 7
  • 7.2
  • 6.8
  • 6.7
  • 7.3
Recent reviews
10.0 Excellent1 Nov 2020
Pros: Great rental.Cons: Nothing. Everything was fine
3.6 Mediocre23 Aug 2020
Pros: The other rental company that helped us
2.0 Mediocre30 Jul 2020
Cons: Payless in BWI is closed and has no cars available for the last few months. However, they are still accepting reservation! Don't be fooled
2.0 Mediocre27 Jul 2020
Cons: We showed up for our reservation only to be greeted by a sign at the counter saying “ no cars available “. We had to scramble and rent from another company at twice the price. There was no one at the counter. Why is kayak booking reservations for Payless at BWI if they clearly aren’t running?
2.0 Mediocre26 Jul 2020
Cons: Booked a rental and showed up to pick up the car and there was no one at the counter. There was only a sign saying No cars available. Very unprofessional and caused unnecessary stress at the start of a trip.
2.0 Mediocre22 Jul 2020
Pros: Nothing. No one was there and I was unable to rent the car.Cons: Someone could have been there and they could have had a car there since I booked it a week earlier.
2.8 Mediocre20 Jul 2020
Pros: Nothing. They were not present - only a sign saying they were out of cars.Cons: No one was present even though we had a car reserved. There was only a hand-written sign saying they were out of cars. We were stuck without a car and no transportation. It was a nightmare. We could not get in touch with Payless by phone and we were put on a callback list with Kayak because their hold times were over an hour. We were totally stuck with no recourse.
2.0 Mediocre20 Jul 2020
Cons: The Payless car rental has closed at BWI. I received a confirmation email from kayak just a few hours before I arrived at BWI to find it closed. Then when I called Kayak customer service I couldn’t get through. They finally called me back after I’d spent twice as much at another rental car agency snd they said there was nothing kayak could do. I won’t use kayak again. Unreliable.
2.0 Mediocre14 Jul 2020
Cons: We got to site to pick up our car and there was a sign that said “sorry no cars” and there was no one at the desk to even ask a question to.
2.0 Mediocre7 Jul 2020
Pros: Nothing, reserved car week earlier, got to the rental location and it was CLOSED! Sign read " No cars available"!!! WTF????? I will NEVER rent a car from them or their sister company Avis again. NEVER. I ended up paying another $120 for a competitor's car. I am suing.Cons: Everything, read above. Give me my $120!!!!
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Rated no. 6
Budget
7 Good (309 reviews)
2 locations in Hanover
Budget
Locations in Hanover
6475 Washington Boulevard+1 443 492 6462
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
7426 New Ridge Road+1 410 691 2913
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
  • 7.3
  • 7.3
  • 6.8
  • 6.7
  • 6.9
Recent reviews
2.0 Mediocre14 Jun 2021
Pros: They waited 7 months to charge me for fictional damage to the car. No description, no proof, just a billCons: Honesty
10.0 Excellent1 Jun 2021
Pros: YesCons: Nothing. Everything was easy and excellent.
6.0 Good1 Jun 2021
Pros: Hi pressure promotion of toll road per diem rates($17/day). We were told we would have a lot of tolls, but experienced none!Cons: See above
2.0 Mediocre27 May 2021
Cons: The staff could have honored the reservation. Staff was not helpful at all. The flight was late and the airport tram was on a very limited service. The staff said the counter was closed and weren't taking any more customers. This caused a huge inconvenience. Staff could have just taken the customers that were in line.
10.0 Excellent26 May 2021
Pros: Yes, very customer friendly.
6.0 Good17 May 2021
Pros: Pickup was good, car had a dent and seemed like the rotors were warped some with a lot of shakiness braking at speed on hills.Cons: Drop off was ok but the shuttle service was terrible - would have missed our flight had we not gotten a Car service to take us to the airport.
6.0 Good17 May 2021
Cons: For the car not to smell so bad (cigarettes).
8.0 Excellent4 Apr 2021
Pros: "Fast Break" dropoff at EWR was very convenient.Cons: It was hard to find the return lot at EWR. The signage was misleading and Waze did not know how to route me there. I would have liked to use the automatic toll device, but 17.99/day was not worth it, since I was only driving on toll roads two days out of the five,
6.0 Good16 Mar 2021
Cons: The car smelled cigarettes. Car felt old and kind of powerless uphills.
2.0 Mediocre16 Mar 2021
Pros: NothingCons: More cars options
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Rated no. 7
Thrifty
7 Good (156 reviews)
1 location in Hanover
Thrifty
Locations in Hanover
7410 New Ridge Rd+1 877 283 0898
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 7.3
  • 7.6
  • 6.9
  • 6.5
  • 7
Recent reviews
2.0 Mediocre2 Jun 2021
Pros: 2 hour delay on the pick up side. dropped off on-time but location was called. dealt with customer service for over 45 minutes to find a solution and then was charged for additional 2 days when car was not in my possessionCons: car pick up happening when the reservation was made. communication between customer service and the drop off location. why did i spent time talking to customer service, only to have to be put on hold and talk to them again, to rectify billing that never should have happened.
4.0 Okay12 May 2021
Pros: Friendly staffCons: Fuel pump (we think) was going out and took 20 minutes to start after putting gas in the car (twice),
2.0 Mediocre4 May 2021
Cons: Had more than a one-hour wait for my car.
2.0 Mediocre7 Apr 2021
Pros: Nothing they ran out of cars so I had to pay double to rent a car from a different agency.Cons: Not run out of cars.
6.0 Good5 Apr 2021
Pros: The vehicle was spacious.Cons: The smell of marijuana after I came home with the vehicle. Not being able to contact anyone regarding the missing ez pass I paid for. Having the return location open on time and not having to search for someone to help with the return process .
2.0 Mediocre24 Mar 2021
Pros: If you can't fulfill my reservation, it doesn't matter how friendly your staff is.Cons: Everything! What's the point of having a reservation if you still can't provide a vehicle when I arrive? Again - no vehicle available! Please tell your customers to have a Plan B, as your word/reservation means nothing. No worries - Never again with you!
2.0 Mediocre21 Mar 2021
Cons: Over an hour in line waiting to pick up
2.0 Mediocre9 Mar 2021
Pros: Staff was friendlyCons: Prices were horrible, car was not taken care of, it was dirty, had to add air, no windshield wiper fluid so difficult to see, no high beams, and the car smelled like smoke
2.0 Mediocre15 Nov 2020
Pros: Due to COVID restrictions that changed after I booked this rental., I was unable to take this trip to see my mother who has recently had a stroke, has dementia, and is in an intensive care nursing facility in Hanover, PA. Neither Kayak nor Thirfty was willing to refund the depost of $220. The fact that they didn't CARE is the reason why I will NEVER rent a car from Thrifty again.Cons: They could have CARED.
2.0 Mediocre12 Nov 2020
Pros: NothingCons: I had to cancel the trip due to the COVID outbreak. Every other company on the planet is making exceptions to their rules at this time, but not you. I had to pay for the rental I did not use. Thanks for not being there for us during this national emergency.
Rated no. 8
Enterprise
8.6 Excellent (57 reviews)
1 location in Hanover
Enterprise
Locations in Hanover
7426 New Ridge Rd+1 833 856 0899
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 8.9
  • 8.7
  • 8.7
  • 8.4
  • 8.2
Recent reviews
4.0 Okay15 Jun 2021
Cons: The car was not ready it took 1/2 hour. The nav console did not work.
8.0 Excellent8 Jun 2021
Pros: Staff were very friendly! Pick up took a while but drop off was great!Cons: Had the vehicle ready when we arrived. We had to wait for about 15 minutes
6.0 Good26 Nov 2020
Pros: It was “meh”, so nothing was really good.Cons: They could have correctly cleaned the car.
8.8 Excellent28 Sep 2020
Cons: When we arrived the car we rented was not available and they wanted to charge us to upgrade. They did however endnus giving us the upgrade for free but I had to mention it 3 times
2.0 Mediocre23 Sep 2020
Pros: Staff was rude and truck was filthyCons: everything
9.6 Excellent4 Aug 2020
Pros: It was a pretty seamless experience. I had a Ford Fusion Hybrid, and was amazed at avg 47 mpgs over the weekend.Cons: Nothing really
10.0 Excellent20 Jun 2020
Pros: Easy on both ends. It seems like the transactions have really been streamlinedCons: I don’t have any suggestions
2.0 Mediocre29 May 2020
Cons: The manger BWI enterprise refuse to give me my car that I reserved for. Which I had to go to hurtz for a rental
10.0 Excellent14 Apr 2020
Pros: The staff was incredibly friendly and helpful.Cons: Nothing. This was a great experience for those of us who need to travel during the pandemic.
2.0 Mediocre16 Oct 2019
Pros: not a damn thing!Cons: staff was horrible... I have a video of Josh completely disrespecting me! Manager was “on phone” for 45 min. place is a joke. ill never rent from enterprise again... burn in hell!
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Rated no. 9
Avis
7.4 Good (79 reviews)
1 location in Hanover
Avis
Locations in Hanover
7432 New Ridge Road+1 410 859 1680
Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
  • 7.6
  • 7.6
  • 7.3
  • 7.3
  • 7.3
Recent reviews
2.0 Mediocre15 Jun 2021
Pros: Literally nothingCons: Actually have cars that people rented. More than 60 people in line and they came out and said they had no cars left... everyone had a reservation.
10.0 Excellent18 May 2021
Pros: Great experienceCons: Line at pickup could have been shorter
10.0 Excellent23 Apr 2021
Pros: Quick process to get my rental (done through the Avis app).Cons: This facility hasn’t incorporated their new fast pass system where your can get a QR code to check out. Reagan Airport has it and makes a big difference.
10.0 Excellent8 Apr 2021
Pros: Vehicle was nearly brand new. Clean, inside and out.Cons: Long wait in line. Representatives seem care-free.
8.0 Excellent16 Mar 2021
Pros: The people there were very pleasant to deal with.Cons: I was late picking up my car and I still had to wait for 20 minutes. The car was not cleaned very well.
4.0 Okay6 Mar 2021
Cons: Provide a car that wasn’t damaged
10.0 Excellent4 Jan 2021
Pros: Everything was easy and quick. The staff was great.
3.2 Mediocre11 Nov 2020
Cons: The Dodge Journey is just an awful vehicle. It was so dirty when picked up. And the vehicle just is too small for its class.
8.0 Excellent23 Sep 2020
Cons: The amount of time spent at customers service on pickup and drop off!!
2.0 Mediocre24 Aug 2020
Pros: Car was as expected and reasonably clean.Cons: Pick up took over 1 hour. Not enough staff. No hand sanitizer in line. No hand sanitizer available in car. No food or drink available at rental car lobby. Cost was much higher than promised.
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Rated no. 10
National
9.3 Excellent (11 reviews)
1 location in Hanover
National
Locations in Hanover
7434 New Ridge Rd+1 833 856 0897
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 9
  • 9.6
  • 9.4
  • 9.6
  • 9
Recent reviews
10.0 Excellent26 Sep 2016
Pros: Easy drop off and pick upCons: Cost of insurance
10.0 Excellent6 Sep 2016
Pros: Easy in and out process.Cons: No issues
1759 travellers who rented a car in Hanover gave the car agency they used an average rating of 7.5

Car rental locations in or near Hanover

When to book a rental car in Hanover

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FAQs about hiring a car in Hanover

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Hanover are Enterprise (8.9, 169 reviews), Alamo (8.6, 647 reviews), and NextCar (7.5, 174 reviews).

  • The average price of fuel in Hanover is $4.90 per litre over the past 30 days. Filling up a tank of fuel costs between $59 and $78, depending on the car size.

  • The only car hire company onsite at Dulles Intl airport is Hertz.

  • The only car hire company onsite at Reagan-National airport is Hertz.

  • Car hire companies that offer shuttle or pick-up services from Dulles Intl airport to off-airport locations include Hertz and Alamo.

  • Car hire companies that offer shuttle or pick-up services from Reagan-National airport to off-airport locations include Hertz and Alamo.

  • Take a look at our extensive car rental location map to find the best rental cars near you.