Guest reviews
Overall rating
7.4
Good
Based on 4,448 reviews
Cleanliness
7.4
Comfort
7.4
Pickup/dropoff
6.7
Value for money
7.0
Recent reviews
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9.6
Pros: The woman that we rented the car from was wonderful - really kind and helpful and the drop off experience was really easy and convenient.
review from
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9.6
Pros: The car was great and the dropoff guy was very nice and it (dropoff) was very convenient
Cons: The wait at the counter was over 15 minutes during pickup. And only 2 people were in front of me! I know that there is little Budget could do but the rental car terminal is a Loooooong way away from the airport. It is painful to ride so far while standing up because the bus driver hits the brakes...
review from
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3.6
Cons: Slow service at the counter. The car I rented had a jar of salsa, a box of candies and the previous renters contract in it, and the gas tank wasn’t completely full when I picked it up. Also, the car smelled weird inside.
review from
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2.0
Pros: Pick up was good. Drop off is the problem I was charged $5 for a gal of gas I had just filled the tank and had receipt in hand told the check in agent I had just filled tank I was never informed of the add on There is no ethical way for Budget to automatically increase the billing outright fraud
Cons: Am curious if this facility is unique in its fraudulent practice or if Budget condones it to increase profitability. Would rather change the daily rate for transparency
review from
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2.0
Pros: The price was good
Cons: Budget rental facility was not properly equipped to handle the volume of customers.
review from
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10.0
Pros: Staff took the time to explain all the details
Cons: It went perfectly for me
review from
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2.0
Cons: The agent first offered me a pickup truck and a mini van when I had reserved an economy car- not wanting to pay extra for gas I refused them. He finally found an economy car ( the whole experience took what seemed like a long time) The car was extremely dirty and smelled of smoke. horrible!
review from
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7.6
Pros: Drop off process was conveinant. Nice to have shuttle service
Cons: The person at drop off wasnt very friendly.
review from
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6.0
Pros: Car (when I FINALLY got it after a 55 minute wait in line during which 2 people went on break) was very nice
Cons: More people at the counter during peak travel hours. Will never rent from them again despite their low prices.
review from
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7.6
Pros: Drop off staff was awesome. Pick up wait line was very long and they added charges that I declined. I had to contact pickup location to correct.
Cons: Have the bill not incorrect.
review from
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8.0
Pros: The pickup occurred late at night. Only one of the people knew their job well. The process was slow.
review from
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2.0
Save your money, Pick a different rental car company
Pros: The car was moderately clean.
Cons: Budget says their agents greet you with a smile. I didn’t know a scowl and smile were the same thing. Also if you want to speak to a manager, you have to go to the Avis desk.
review from
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9.6
Pros: The woman that we rented the car from was wonderful - really kind and helpful and the drop off experience was really easy and convenient.
review from
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9.6
Pros: The car was great and the dropoff guy was very nice and it (dropoff) was very convenient
Cons: The wait at the counter was over 15 minutes during pickup. And only 2 people were in front of me! I know that there is little Budget could do but the rental car terminal is a Loooooong way away from the airport. It is painful to ride so far while standing up because the bus driver hits the brakes...
review from
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10.0
Pros: Staff took the time to explain all the details
Cons: It went perfectly for me
review from
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7.6
Pros: Drop off process was conveinant. Nice to have shuttle service
Cons: The person at drop off wasnt very friendly.
review from
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7.6
Pros: Drop off staff was awesome. Pick up wait line was very long and they added charges that I declined. I had to contact pickup location to correct.
Cons: Have the bill not incorrect.
review from
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8.0
Pros: The pickup occurred late at night. Only one of the people knew their job well. The process was slow.
review from
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3.6
Cons: Slow service at the counter. The car I rented had a jar of salsa, a box of candies and the previous renters contract in it, and the gas tank wasn’t completely full when I picked it up. Also, the car smelled weird inside.
review from
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2.0
Pros: Pick up was good. Drop off is the problem I was charged $5 for a gal of gas I had just filled the tank and had receipt in hand told the check in agent I had just filled tank I was never informed of the add on There is no ethical way for Budget to automatically increase the billing outright fraud
Cons: Am curious if this facility is unique in its fraudulent practice or if Budget condones it to increase profitability. Would rather change the daily rate for transparency
review from
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2.0
Pros: The price was good
Cons: Budget rental facility was not properly equipped to handle the volume of customers.
review from
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2.0
Cons: The agent first offered me a pickup truck and a mini van when I had reserved an economy car- not wanting to pay extra for gas I refused them. He finally found an economy car ( the whole experience took what seemed like a long time) The car was extremely dirty and smelled of smoke. horrible!
review from
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6.0
Pros: Car (when I FINALLY got it after a 55 minute wait in line during which 2 people went on break) was very nice
Cons: More people at the counter during peak travel hours. Will never rent from them again despite their low prices.
review from
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2.0
Save your money, Pick a different rental car company
Pros: The car was moderately clean.
Cons: Budget says their agents greet you with a smile. I didn’t know a scowl and smile were the same thing. Also if you want to speak to a manager, you have to go to the Avis desk.
review from
Where can I find Budget hire cars in Hanover?
7434 New Ridge Road, Budget car rentals
Address
7434 New Ridge RoadPhone
+1 410 691 2913FAQs about hiring a car from Budget in Hanover
How many car hire locations does Budget have in Hanover?
Budget has 1 car hire location in Hanover. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Dulles Intl Airport (IAD)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Budget have a car hire location at the airport: Reagan-National Airport (DCA)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes
