Book Payless hire cars in Burbank

Burbank, CA, United States
9 Dec — 16 Dec
Same drop-off
Burbank, CA, United States
Thu 9/12
Thu 16/12
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Burbank

Overall rating7.3 GoodBased on 117 reviews
Value for money

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Pros:Everything ran rather smoothly.Cons:One must remember that when running for a cheaper rental car place they don't have as many cars. When I arrived and I had chosen for the full-size before hand, they only have SUVs, and did not have any car is of any size for an entire week, and when I came back and they had other cars, they would not change the price even if I picked a smaller room full-size car even after the inconvenience of driving of SUV with terrible gas mileage which of course they said would be the same as the car (haha). So THAT was bad all around.Reviewed 20 Feb 2017
review fromkayak
great experience!Pros:rented at Burbank airport which was incredibly easier compared to LAX and almost every other airport i've ever rented a car at... Unfortunately there was no one at the payless desk when i walked up, but fortunately all the other rental desks had no customers and they took care of me! super fast, easy, and ridiculous pricing like i've never seen. Was in disbelie about what a great deal!! I booked the car the SAME day, 2 hours prior to picking it up, and got a nissan Versa for monday-thursday for a hundred bucks all-in!! Very happy customer over hereReviewed 23 Mar 2018
review fromkayak
Pros:1. got the car to drive 2. rep seemed to be nice lady, though couldn't fix issues in didn't like sectionCons:1. i rented a car for $84.42 was charged $210.81, somewhat my fault, didn't check what i signed at the time, but just because didn't expect that someone will ask me to sign for something else than what purchased. Didn't think that rent a car business depends on tricks. 2. you reserve a car, but they won't hold the car for you. i would rather prefer to pay for car and be sure that car is there waiting for me ( i was told that so the car reservations are not paid, they give the cars out and if they are sold out then they are sold out. whats the point of reservation if the car is not on hold and you pay almost triple price then promised. 3. car was fairly dirty, especially some sticky stuff spilled between 2 seats , probably some juice that had to clean myself. 4. was charged for insurance, though when rep asked i said i don't need it because my insurance covers it and i have additional rent a car insurance from american express that i'm paying with. 5. was charged for gas, though returned the car with full tank, they promised that will remove the charge. 6. when presented the contract, rep said that i'm initialing for tickets if i get, gas if i bring it empty,toll roads if i use, but never brought to my attention that price was changed from $84.42 to $210.81 and i initialed and signed the contract without checking it and the main reason was that i walked in with black messy hand from escalator handle leading to office and i was trying not to touch anything till i wash my hands. so on one hand i accept my stupidity of signing the contract without reading it, but on other hand why would someone put on table $210 contract instead of promised $84 and not even mention it?Reviewed 19 Jun 2017
review fromkayak
Just look for another place to rentPros:I truly can't say anything positive about them.Cons:I got to the desk and there were 2 customers ahead of me. No big deal. After 35 minutes of waiting, I was starting to get frustrated, especially since one employee simply stood behind the desk but did nothing. When it was finally my turn, they told me the card system was down, so they'd have to write down my card number and cvv code and run it later. Sorry, but that's the key to credit card fraud. It would have been courteous for the them to say to the people waiting in line "hey sorry for the delay our card machine is down." I noped out, went to another agency and had a car in about 10 minutes. Won't ever go back to Payless again.Reviewed 13 Feb 2018
review fromkayak
A really good experience overall.Pros:I originally reserved a full-size vehicle, but on arrival I was told they were out of full-size vehicles. The representative upgraded me to an SUV at no extra charge.Reviewed 21 Aug 2017
review fromkayak
Upgraded to Ford explorerPros:Upgraded to Ford explorer, which worked our greatReviewed 4 Jan 2016
review fromkayak
Pros:easyReviewed 5 Jan 2017
review fromkayak
the price changedCons:non consistent pricingReviewed 23 Jan 2017
review fromkayak
Cons:My car was not ready when I went upstairs.Reviewed 19 Nov 2015
review fromkayak
Cons:Super unclear where to drop off the vehicle...Reviewed 1 Jul 2017
review fromkayak
Pros:Customer service was great.Cons:The car was not the cleanest, but you can't beat the price.Reviewed 26 Jun 2017
review fromkayak
Help!Cons:The counter to pick up car is fine and the personnel are courteous and friendly. The problem is the location. Do something to minimize the walk, especially for people with walking difficulties.Reviewed 23 Feb 2018
review fromkayak

Where can I find Payless hire cars in Burbank?

2501 North Hollywood Way, Payless car hires


2501 North Hollywood Way


Monday05:30 - 23:00
Tuesday05:30 - 23:00
Wednesday05:30 - 23:00
Thursday05:30 - 23:00
Friday05:30 - 23:00
Saturday06:00 - 22:30
Sunday06:00 - 22:30


+1 818 841 0447

Good to know

Most popular location

2501 North Hollywood Way

Most popular car type


Top tips for hiring a car from Payless in Burbank

  • Intermediate car hires from Payless in Burbank are around 5% cheaper than other car types, on average

FAQs about hiring a car from Payless in Burbank