Book Hertz hire cars in Burbank

Reviews for Hertz in Burbank

Recent reviews

Traveller rating

Wonderful

25

Very Good

5

Good

2

Okay

5

Fair

3

Mediocre

0

Poor

24

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pick up the cargreat experience

car was cleancustomer service

car availablelocation was closed

rented a carwrong location

pick up and dropnever rent

friendly staffcredit card

2.0

I booked. Went to get my car and they had no cars.Reviewed 28 Dec 2022

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2.0

After getting confirmation the day before, Hertz says my prepaid rent a car was cancelled. Had to payReviewed 21 Sep 2022

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2.0

Hertz said there was no car available for meReviewed 7 Jul 2022

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2.0

Extremely poor attitude from the staff at Hertz. Was informed that they did not have any cars that matched my reservation and was told it would be $45 extra per day to upgrade or they would just cancel my reservation, leaving me stranded at the car rental after just paying an expensive Uber to drop me off. Do not recommend this location as I felt like the entire interaction was just trying to scam a tourist out of more money as there were no other options.Reviewed 9 Apr 2022

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8.0

The agent was professional and friendly. The car was reserved and ready.Reviewed 5 Feb 2022

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10.0

Car was clean and affordable. It was supposed to have a full tank of gas and it seemed it did until I pumped gas on it that I realized when we picked up it was 100 miles less than full.Reviewed 18 Jan 2022

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2.0

Reservation was not honoredReviewed 31 Dec 2021

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2.0

Reserved a car for my daughter, traveling home from university, during the busy holiday season. The final leg of her trip required a four hour drive home from the airport. When the flight arrived and a rental confirmation email in hand, she was told they had no cars available with a shrug and a "good luck with that" response. Luckily Budget Rentals saved the day. I'm super disappointed with Hertz.Reviewed 30 Dec 2021

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2.0

It was auwful! They keep us waiting for more than 3 hours. The lady in the counter was not helpful at all!!! A very bad experience in the pick up. The drop off was great.Reviewed 20 Dec 2021

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2.0

The only thing that was good is the price I found on the rental through HERTZ, though I had to end my trip early from the rental car breaking down. I was being offered uber/ lift rides and another rental but I was done and just wanted to go home. It would take the representative awhile getting that together he stated so they got a tow truck and I just opted to have a family member pick me up which sounded the fastest option. After that I kept calling HERTZ and each representative would tell me that my rental was not reported as turned in early, etc or where it was left from the towing vehicle. Was almost fed up, not choosing HERTZ again. Still waiting on my refund and have to call the fourth time about the rental.Reviewed 12 Dec 2021

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2.0

I scheduled a pickup with this business at 6pm. They were not open at the time of my appointment. I called the first thing the next day and they said my car had been rented. I called their corporate. Customer service line. I asked to speak with a supervisor. The representative said the supervisor would call me back the next day. They never did call back.Reviewed 16 Nov 2021

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10.0

Pick up Agent shamed me for not calling to say I was late and my rental was taken I had no control of airlines delaysReviewed 10 Nov 2021

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• What is the most popular car hire from Hertz in Burbank?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked car hire type from Hertz in Burbank.

• How many car hire locations does Hertz have in Burbank?

  Hertz has 3 hire locations in Burbank. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes