Miami Beach hotels in Mid-Beach

Cons: The staff of the hotel us undertrained. Absolutely unprofessional.

Cons: Nothing

Cons: The night was windy and something on the roof or the building was flapping waking us up at night. After mentioning it to the front desk, we were just told: we will send somebody looking at it. I would have expect a discount to compensate as the hotel is a high end hotel. Really disappointed.

Cons: Front desk service was very poor, I was kept waiting at time of my check-out while the front desk manager( never acknowledging my presence) was talking to a couple at great length about the best restaurants in town and other possible points of interest, all the while the concierge sitting at her desk directly behind us had nothing to do, finally after about ten minutes another front desk manager came out to assist me. I also did not like the $19 " hotel fee" for pool towels I did not ask for or use! When I politely asked to have the charge removed I was gruffly told "No". All the above left a bad taste in my mouth as I departed on what otherwise was an overall positive experience.

Cons: The check in [front desk] staff was not the friendliest. The staff person told me that my reservations were made by HotelBeds and that the room preference was not guaranteed when reservations were made through 3rd party sites. I asked to speak with a manager and was told that the person was on a short break. The manager never spoke to me, however I was given the double room per the reservation.

Cons: I didn't like the 19 dollar daily fee tacked on to your bill.

Cons: There was a few small things with the television and the maids who did not necessarily pay attention to the “Do Not Disturb Red. Button”. The staff was amazing and I was very impress with their ability to provide the service they possibly could. I worked for the Ritz Carlton Hotel and they we’re just as capable of provoking the same service. There was a few discrepancies with the billing but hopefully they will go over the payments and do the right thing?

Cons: Beds were fulls and not queens so me, my wife and daughter were cramped. We were told facilities and services were 24 hours but pool area was a dark ghost town after 9 pm while neighboring hotels were jumping. $37 a day for parking was very high.

Cons: Cannot recall that there was anything we did not like about the service or the hotel.

Cons: I am an experienced business and leisure traveler. I've stayed at over 250 hotels all over the world and I have never experienced such poor customer service from the front lobby employees. They seemed to purposely not want to accommodate any request. I would never want to stay here again even though I liked other aspects of the hotel.

Cons: The construction they had going on was started at 8am which SUCKED! This should have been disclosed by the hotel upon booking. Prices for food were outrageous. The hotel booking site this review is appearing on should have done some research and mentioned the construction.

Cons: Room: We had requested an ocean view room with a patio. We were not given any options. The room# was 534. It was on the side of the building facing west so our main view was the hotel rooms on the other side. There was just a sliver of ocean view. If I were to go again I would insist on a room facing East and much higher up. Noise: Music from the restaurant was loud and started at 10:00 p.m. and continued until 4:30 in the morning. Extra Charges: There was a $150 charge extra per night which will be allegedly refunded. the parking was $40 per night. The taxes are a killer.So for two nights at a quoted rate of $260 per night, instead of being $520 turned out to be $729.

Cons: Prices for valet parking as well as some of the extra fees charged (eg $22 for a parasol on the beach or $5 for a small bottle of water in the room) are excessively expensive.

Cons: The hotel hosted an event at the pool all day Saturday which meant it was closed to hotel guests. Relaxing and drinking poolside was not an option but one we had counted on and paid for. Management should have mentioned the event when our reservations were booked, alerted us at check-in or made an appropriate accommodation. We expected better.

Cons: No coffee Long wait for breakfast in restaurant Lack of soundproof walls -noisy elevator

Cons: Some items in the fridge were gone, which I happened to find out while using it to store some food, but it was immediately taken care of as soon as we called the front desk to notify it. All in all, great experience!

Cons: Rooms facing Collins are loud. Traffic noise is awful.

Cons: I will expect more cleanliness in the kids pool. In all my stay I saw rest of food and hairs floating in the water. Also not all the walet parkings were gently.

Cons: Short staffed at breakfast,and lunch,no interest in trying dinner,menus bland, quality subpar,kitchen glitches everyday,restaurant is weakest link in the hotel.

Cons: The lines at front desk were always really long.

Cons: Only one front desk only one guy huge lines you have to wait one hour just to speak to someone

Cons: Room was nice but wish it could have been serviced daily (understand that this is likely due to rules/regulations surrounding COVID). Mini-fridge did not keep cold.

Cons: Staff and cleanliness

Cons: Noisy when bar is open Not so appropriate for family with small kids

Cons: Need more hearty breakfast

Cons: impossible to find a parking

Cons: When we arrived at the hostel, they didn’t have out reservation! We spent half of our vacation calling Kayak and dealing with the hostel! No help!

Cons: Not so many stores around - no more coffee and/or tea after 10am

Cons: The bathrooms in the women's quad need UPGRADING! They have old-fashioned tubs that catch grime and the drains look gross. The toilets and sinks are older. I also stayed in an 8-bed room and the bathrooms were much nicer. The lines at the front desk can be long since there are typically only 2 staff, BUT they are friendly so don't argue!

Cons: Yo deje cosas en mi cuarto y me lo tomaron tube qe pedir les las vosa qe la mujer qe limpio tome

Cons: the fact that you pay $22 for the "free computer," internet, pool and boarding pass print out... All these things are free at every other hotel...

Cons: Customer service

Cons: The pool is closed very early

Cons: The building is beginning to show it's age. It's not something most people will notice. It's especially noticeable while sitting on the balcony, looking at the exterior of the building

Cons: Our room was dirty when we arrived. Nothing had been dusted in a long while. Floor was vacuumed and there was garbage under the desk and the curtains and the sides of the bed. They have cleaning fees, which were not specified on the website when we booked.

Cons: I miss the old iconic pool with the waterfall.

Cons: Everything including beach umbrellas is additional. Out to nickel and dime customers for everything. Food insanely expensive - on par with St.regis and ritz but half the service. Poor hotel given the service and quality - would rather stay at a ritz or JW or Setai

Cons: A little too big

Cons: A little far from all the excitement in south beach

Cons: This is not in the middle of Collins ave like most other hotels are, but the Uber ride to middle of Collins and Ocean Drive was less than $10 dollars.

Cons: The staff is unfriendly and rude. They constantly remind you of what you "can" or "cannot" do as if you are in an airport. They have an extremely poor customer service as a whole. I travel to Miami quite often and there are plenty of other 5-star hotels on Miami Beach that in my opinion have better customer service and are not filled with juvenile delinquent guests.

Cons: This is an over priced hotel and all the hotel saff were rude and not welcoming . I won't be spending my money at this hotel again.

Cons: Some of the food and drinks are quite expensive.

Cons: Fees for beech furniture rent

Cons: The staff for LIV was horrible--they had no respect to talk to people. We personally felt that after spending so much many to stay at the resort we should get some sort of respect and consideration in getting into the club. Maybe have separate entrance for hotel guest. We travel to vegas all the time and every single club offers free entrance to their respective hotel guest. If you guys can't give free entrance than at least provide discount and if not that at least train your staff to talk professionally. one of the pool waitress was super rude esp the day 50 cent was in the house. Her exact words when we asked how long will it take to get our drinks and food "not sure because right now 50 cent is in the house". That is completely a rude response and hotel guest should not be treated like that regardless who is in the house. Big celebrities are every where but that doesn't mean hotel disrespects their other guests. I don't care if 50 cent or Beyoncé is visiting I still payed the price to stay and enjoy the resort. It completely ruined our pool experience.

Cons: Noise in room when a/c came on. Didn't get fixed before we left. 35 dollar a day valet parking.

Cons: room rate a little pricey food by pool was OK, could be better valet took a little long for car to arrive, but overall OK

Cons: For the price, we were expecting luxury and thoughtfulness. It takes way too long for valet to bring your car (15-20 mins). The wait for an elevator can be 10 mins. You can't walk to any restaurants or shopping. The rooms are just a little bit less than perfectly clean. The beds are full size or king - not queen, so be sure of what you are getting at booking.

Cons: Not staying longer

Cons: where do we start? 1. Front Office Manager never answers calls - no matter how urgent 2. No one answers the phone when a guest calls - you have to schlepp downstairs to the front deks and wait in line with a load of folks equally upset 3.the worst customer service ever. I forgot something in my room - think anyone cares?

Cons: I didn't like the fact that as much as you pay to stay that nothing was complementary. The food and drinks were overly expensive but you're in Miami everything will be expensive. No microwave in the hotel at all. I didn't care for the $100/per night deposit but they refund it fairly quickly after your stay if nothing is wrong with your room. The resort fees are deducted the last day of your stay. The women's lobby bathroom always smelled. The elevators were slow. One time getting on I was almost stuck in one had it not been for someone prying the doors open.

Cons: THEY DON'T TELL YOU ALL THE HIDDEN FEES UNTIL ARRIVAL

Cons: I didn't like the $20/day resort fee that wasn't included in the overall price and the fact that they charge $100 per night on your credit card at time of check in- in the case there are damages to the room.. Although you do get your money back upon check out if all is fine.

Cons: Parking Fees were too high Drink prices were the same as you'd expect in a Ritz Carlton. This is not the Ritz.

Cons: Elevators were broken most of the time.

Cons: The pillows are way too big and stiff.

Cons: Rooms had dirty floor. Moldy bathroom ceiling. The iron made an iron stain in my clothes. I tried calling manager several times, no answer and no call back even after leaving a few messages.

Cons: The Help was exotic. The language barrier was hard to overcome. We spent 2 hours by the front desk upon arrival. They lost our reservation. We had a terrible experience. But the dis comp us on alcoholic drink