Worst customer service ever
that it was a block away from the beach.
Location was great, staff very friendly, nice rooms
I have no complaints
Great value, helpful staff, really close to the beach!
Good location if your looking for just the beach.
Staff were good. Rooms cleaned everyday. Close to the beach. About 35 min walk to ocean drive.
Need refurbishment. Got potential.
Perfect hotel, not too expensive. Near everything, places to eat @ walking distant. Excellent staff.
I would prefer the A/C could be more cold but it was for sometimes. It was cold and then for sometimes you have to take out your blanket to feel more comfortable but it was ok!
Customer service sucked. The gentlemen before me at check-in was upset because the hotel check-in attendant lost his credit card. After the $100 hold on my credit card they made physical copies of both my ID and credit card, it made me uncomfortable. After I asked what they did with those copies, she told me they shred it after a few weeks. The hotel room is old and unclean, and everyone who worked there knew little English. Never again will I stay there. I wish I would of know that while making the reservation.
The location to the beach was great and easy! Front desk very helpful. Rooms clean. Service every day. I had awesome time!
Hotel doesn't have parking. Hard to find it on the street and the free parking is only from 6pm till 8am. Every other hour 1$ which is not bad but you have 3 hours limit. Get tiring.
People at the front desk had the best customer service skills, they were very nice, very informative, communicative, when we will ask for information they would help us and tell us different options for our convenience. We are very happy with the service and privacy, we did not see anyone drunk or dressed inappropriate, we will truly recommend your hotel in the future, and if we ever go back over there, we will definitely go to your hotel.
I have no complaint.
Not the best
Front desk girl from Mass state was (a)wesomw Her service skills are just what any HR professional is looking For
The rooms are horrid. 1940 called and they require those rooms to be seny back
The location to the beach was awesome!
Very hard to find parking. Meter parking had to be paid every 3 hours which is extremely inconvenient. The hotel is out dated and over priced. Paid for the rooms in full and didn't appreciate a $100 hold put on my credit card.
No personal parking area
The Ocean Spray boutique hotel is located in the heart of Miami Beach. Built as an Art Deco Classic in 1936, it was completely renovated and reopened in May 2003. This historic hotel features 54 spacious guest rooms with city views and/or partial ocean view, sandwich shop with outdoor terrace sitting, multilingual staff, 24-hour front desk, daily housekeeping, Lobby sitting area with the original terrazzo floor, Art Deco eyebrows (layers of ledges above the doorway) are visible on the exterior, wireless Internet access (surcharge), concierge and business center services.
Based on 837 reviews
Value for money
Policies vary by room type and provider.