Good to know
|Distance to city centre||0.9 km|
|Distance to airport||16.3 km|
|"Very Nice hotel, right by the beach"||(in 60 reviews)|
|"Very Nice hotel, right by the beach"||(in 46 reviews)|
|"Nice room with views."||(in 35 reviews)|
|"No Duvet on the beds"||(in 7 reviews)|
|"you shouldn't charge for beach chairs and umbrella."||(in 9 reviews)|
|"$30 a day parking and $25 for beach chairs."||(in 6 reviews)|
Time of year
Show reviews that mention
|beach chairs||in 18 reviews|
|beach so its location||in 116 reviews|
|bed confortable||in 14 reviews|
|beds are not comfortable||in 26 reviews|
|clean and the staff||in 132 reviews|
|clean rooms||in 15 reviews|
|free trolley||in 11 reviews|
|friendly staff||in 108 reviews|
|help with bags||in 8 reviews|
|lobby was nice||in 26 reviews|
|location was great||in 116 reviews|
|miami beach||in 106 reviews|
|nice hotel||in 106 reviews|
|ocean view||in 71 reviews|
|pool area||in 90 reviews|
|valet parking||in 34 reviews|
|year old son||in 6 reviews|
We checked in on the 10/02/2020 for two nights and checked out 12/02/2020 8:50 am in the morning. Unfortunately, we had forgotten our documents and money locked in the safe. To be precise we had £5000 (gbp). Riu hotel was the first stop in our road trip hence the large sum. We realised and called back the hotel at 11:51am they said they would go back to the room and check and we would have to call back in 30 min. As I called back they confirmed that documents and £5000 were found. We came to collect them in one hour. However, when I collected it and counted the money £1240 was missing. The general manager Bernardo Naval and security person were called and took us to the room to check for us again. They were consistently changing the story so I had to call the police. What we found from the records: 1- we checked out 8:50am 2-room was reported cleaned at 9:45am 3- general manager entered the room with security to open the safe at 10:50am 4- we realised we left it all and called to the hotel at 11:50am This means there was 1 hour gap where they had opened and found it all but no one even considered to contact me when they had my phone number and email which is absolutely disrespectful, when I questioned the general manager BERNARDO NAVAL, I was told he didn’t call me because he doesn’t have my number when reception confirmed that they do as I booked through booking. By this time the general manager had already changed his story twice because at the beginning I was told by him that they checked the room after I called which was untrue by hotel’s records of room access. Overall I was treated very disrespectfully by the general manager Bernardo Naval, the whole time he was changing the story and shrugging his shoulders telling me ‘’what do you want me to do about it’. Also, a person who is not hiding the truth and not lying would not have changed his story twice. Other people who have been involved in this incident Angel Velazco and Roberto Rodriguez.
The room had a great view and it was very clean.
Having stayed at multiple Rui hotels around the world, this was the only one where the staff was cold and unfriendly. The Valet was the only friendly smile, after that everyone else seemed to be on autopilot. Also the room was freezing and it was not fixable. This made the night extremely uncomfortable.
Great shower. Big and great water pressure. Liked double sinks outside of shower area.
Bedding too skimpy. Was cold and took the paper thin velour blanket that was probably 20 years old from bag in the closet. Towels in bathroom need to be replaced. Really old and dingy and thin. Not very clean bathroom or room. Also marble 12 inch tile in shower was slippery. Should of used smaller tile with more grout lines.
Great location, enjoy the pool and the bar outside. The unch special was a plus.
The valley parking was a hustle. Some of the staffing personnel were not polite at all, they acted funny.
Rooms clean and comfortable. Nice terrace as requested.
Only accommodated an additional 1/2 hr late checkout without charging. No options other than sundry shop for snacks - front desk would not validate discount for breakfast ahead of 10am when they closed breakfast. Had to eat elsewhere.
With a stay at Hotel Riu Plaza Miami Beach, you'll be centrally located in Miami Beach, steps from Miami Beach Boardwalk and within a 5-minute drive of Collins Avenue Shopping Area. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Miami Beach? This resort features 1335 square feet (124 square meters) of event facilities.
based on 3,648 reviews
Things to know
- Friendly service
- Pleasant hotel grounds
- Beach nearby
- Great menu
Policies vary by room type and provider.
FAQs when booking at Hotel Riu Plaza Miami Beach
Where is Hotel Riu Plaza Miami Beach located?
Hotel Riu Plaza Miami Beach is located at 3101 Collins Avenue in Mid-Beach, 0.9 km from the centre of Miami Beach. Miami City Ballet is the closest landmark to Hotel Riu Plaza Miami Beach.
When is check-in time and check-out time at Hotel Riu Plaza Miami Beach?
Check-in time is 15:00 and check-out time is 12:00 at Hotel Riu Plaza Miami Beach.
Does Hotel Riu Plaza Miami Beach offer free Wi-Fi?
No, Hotel Riu Plaza Miami Beach does not offer free Wi-Fi.
Does Hotel Riu Plaza Miami Beach offer free parking?
No, Hotel Riu Plaza Miami Beach does not offer free parking.
Does Hotel Riu Plaza Miami Beach offer free airport shuttle service?
No, Hotel Riu Plaza Miami Beach does not offer free airport shuttle service.
How far is Hotel Riu Plaza Miami Beach from the airport?
Hotel Riu Plaza Miami Beach is 16.3 km from Miami. Hotel Riu Plaza Miami Beach is 29.5 km from Fort Lauderdale.
Can you bring pets to Hotel Riu Plaza Miami Beach?
No, pets are not allowed at Hotel Riu Plaza Miami Beach.
Does Hotel Riu Plaza Miami Beach have a pool?
Yes, Hotel Riu Plaza Miami Beach has a pool on-site.
Reviews about Hotel Riu Plaza Miami Beach
Most popular landmarks
- Miami City Ballet 1.1 km
- Miami Beach Golf Club 1.5 km
- Holocaust Memorial of the Greater Miami Jewish Federation 1.7 km
- Peter Lik Miami 2.1 km
- Lincoln Road 2.1 km
- Lincoln Road Mall 2.2 km
|Fort Lauderdale||29.5 km|