Book Hertz hire cars in Greensboro

Reviews for Hertz in Greensboro

Recent reviews

Traveller rating

Excellent

0

Good

0

Okay

0

Mediocre

0

Poor

0

Find reviews that mention:

car availablefriendly staff

car was cleancustomer service

pick up the cargreat experience

rented a carcredit card

wrong locationnever rent

location was closedpick up and drop

2.0

Pros:nothingCons:they could have told me i booked on a holiday by accidentReviewed 22 Sep 2020

review from

2.0

Cons:I will never rent from this company again!!! It has the worst customer service ever!! I spent over 4 hours on the phone..... 3 separate calls .... to see if I could get a larger vehicle. Long story short... I didn’t get a larger vehicle AND I was charged $100 to cancel the reservation. The company basically stole $100. I was trying to move my daughter across the country to college and they didn’t care. Free $100.Reviewed 23 Aug 2020

review from

4.0

Pros:I had reserved a car for travel. When I arrived I was told there was no car available. I had to drive to the airport and try to find a rental there. The young man there was very helpful and polite. He helped me find a car but the entire process was very frustrating. Time consuming and frustrating.Cons:When you reserve a car for a trip you expect to have a car reserved. It was poorly handled and I am not sure how you can get away with not honoring a confirmation. I feel quite sure I am not the only one this has happened to as we witnessed another customer being told the same thing. I am not sure how your company finds this acceptable in this day and time with as much feed back that customers are able to express on social media. Individuals plans and itineraries are extremely important to them when they need a car for traveling. I have also tried to reach someone by phone today unsuccessfully. Put or hold forever or just no answer. Unacceptable!Reviewed 16 Dec 2020

review from

10.0

Pros:Excellent staff at this location. The car was a pleasure to drive (GMC Acadia). Kayak found the absolute best price and I won't forget that for future trips.Cons:Nothing. It was textbook perfect.Reviewed 6 Aug 2020

review from

10.0

Pros:I would like to thank the staff, they process went fast and returning was a breeze.Cons:NaReviewed 19 Apr 2021

review from

10.0

Cons:If there was someone at counter so you could use another method of payment. It was 6:00 am and nobody was at the Hertz counter. It was closed! I thought that to be strange at an airport.Reviewed 25 May 2021

review from

4.0

Hertz ripped me offPros:- The car was clean and included a snowbrush and icescraperCons:- I originally reserved a rental car from Hertz at a non-airport location but because my flight was cancelled and I was placed on a later flight, the non-airport Hertz location would be closed. So I had to make a new reservation at the airport Hertz location since it was the only location that would be open. They charged $50 per day for a compact car - check in and check out took much too long and staff was unhelpful - car was located in a lot much too far from the check out counterReviewed 15 Jan 2017

review from

2.0

Pros:I had a terrible experience with Hertz. I got a call 2 hours before my arrival that they were sorry, but they would not have a car for me (even though I had a reservation). Their only solution was to suggest I try another Hertz location. They, too, were out of cars.Cons:Since the other Hertz was also out of cars, they had NO other ideas. I was just in a new place, needing a car and completely out of luck. Thank goodness for Alamo - they got me all set up and thankfully didn't charge me an outrageous rate.Reviewed 24 Mar 2019

review from

2.0

Wrong pickup location booked by kayakPros:NoneCons:Very expensiveReviewed 18 Oct 2016

review from

10.0

Great ServicePros:Great service, clean vehicle, quick counter transactionReviewed 12 Oct 2016

review from

6.0

Pros:Severely understaffed when I went to return vehicle. Very capable staff member but no additional help. Over 5 people waiting for service, phone ringing incessantly and I felt sorry for him. Poor management strategy to handle a busy Saturday business day with shortened hours this way.Cons:Be PREPARED to wait. I won't use HERTZ ever again. Bad taste in my mouth.Reviewed 23 Jun 2019

review from

6.8

Pros:Problem from Kayak, Hertz 800 number helpful, still cost me about 10 more than quoted but customer service agent on phone worked with me to find discounts that would keep almost same price as quoted.Cons:When I plugged in to rent car from GSO, Kayak did not let me know that they had changed from airport to a location about 15 minutes away. Hertz clerk at GSO airport did nothing to help with this-said it was Kayak's and my problem.Reviewed 28 Oct 2016

review from

More

• 7.5 /10Enterprise Hire Cars at Greensboro
• 5.6 /10Budget Hire Cars at Greensboro
• 6.0 /10Dollar Hire Cars at Greensboro
• 7.7 /10Thrifty Hire Cars at Greensboro
• 7.8 /10Alamo Hire Cars at Greensboro

• What is the most popular car hire from Hertz in Greensboro?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in Greensboro.

• How many car hire locations does Hertz have in Greensboro?

  Hertz has 2 car hire locations in Greensboro. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Greensboro/H. Point airport (GSO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Greensboro/H. Point airport (GSO)?

  Yes