8.0 Excellent27 Jul 2019
Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.Only car I have rented over the last couple of years that did not have active XSM radio or navigation.
9.6 Excellent31 Aug 2018
Great car, friendly serviceAgency staff friendly and helpful.
10.0 Excellent21 May 2018
Car was clean and full of gas. Staff was very friendly,Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.
10.0 Excellent10 May 2018
So SmoothCustomer service was excellent.
6.0 Good8 Apr 2018
Easy pickupCat was a little tired and bare bones. Stained seats
4.0 Okay30 Dec 2017
Avis the Place that you think as good as Enterprise, but NOPE!Ease of coming and going.Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!
10.0 Excellent23 Aug 2017
Best experienceNewest car and was ready when I arrived. Friendly and helpful staff.
2.0 Mediocre20 Aug 2017
OverchargedComfortable carI got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescending
4.8 Okay5 Jul 2017
Once more, Avis rents smelly, dirty cars from Roanoke, VAThe price was good for a dropped vehicle.Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.
10.0 Excellent17 May 2017
It was super easy and affordable and friendly customer service..