10.0
OkReviewed 20 Sep 2022
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8.0
The Toyota 4Runner we received was nice but not newer like we are used to. That said I understand that there is a shortage of newer vehicles and I am sure that coupled with the back and forth of the pandemic has not made things easy on the rental industry. The woman who checked us in was amazing! Incredibly sweet, efficient, personable and had us out the door quickly. Also the deposit was $150 when in the past it has been $500 with other rental companies. Granted you get the money back but I’ll definitely consider Fox again for this reason and the customer service was a 10+ The cleanliness of the restrooms would be my only real complaint. But they were also very busy and moving clients through quickly so I’m sure the bathrooms are the last thing on their agenda for the day. Overall a great company to do business with.Reviewed 19 Sep 2022
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8.0
Charge is too muchReviewed 18 Sep 2022
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2.0
WAy off airport, difficult to pick up and return.. Unpleasant staffReviewed 15 Aug 2022
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10.0
Service was the best! Especially Herm, helped us get on our way no problem- 10+!Reviewed 10 Jul 2022
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8.0
We got a great deal from Kayak, but the car rental place charged us $200.00 to drop the car off in another state. I don't know if this is normal or they did that because of such the great deal we got from Kayak. Even with that, we feel we got the best deal in town!Reviewed 25 Jun 2022
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4.0
Giving me a car that was 5 to 6 years old, dented up with scratches and mud/ dirt all over with a check engine light on, just to upsell me a brand new car for another $270 was hitting below the belt. Will never rent from fox again. Liked how the guy rub my shoulders and asking me to give him a good review when is up selling me. I feel I could’ve gotten a better rate on line through Priceline via Kayak for that car if I would’ve just pre-ordered it. My 576.00 package turned into over $ 1200. Thanks that will never happen again.Reviewed 22 Jun 2022
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6.0
It was easy enough but all the hidden charges were crazy and it cost twice what I expected.Reviewed 18 Jun 2022
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2.0
Not at the airport as advertised. Up charges essentially doubled the initial quoteReviewed 7 Jun 2022
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4.0
back seats were sticky, previous renters popsicle stick and sucker in the glove box, also driver door didn't lock no matter how many times you beeped the lock button on the keyReviewed 30 May 2022
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10.0
The shuttle driver was very kind and helpful. Thanks!Reviewed 25 May 2022
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2.0
everything.Reviewed 21 May 2022
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