Book Avis hire cars in San Francisco

Reviews for Avis in San Francisco

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2.0

TERRIBLEPros:NothingCons:They refused to rent me the car stating that my drivers license and my credit cards need to be from the same country (despite having rented to me on two other occasions). They stated that they had changed their T&Cs but the agent didn't show the actual print to me. When I phoned customer service to double check, they stated that they would be happy to rent me a car with drivers license and credit card from two separate countries. Despite having paid £650 and pre-booking a car, I had to re-pay to a different car rental service to get a car at the last minute. TERRIBLE service by CarTrawler and Avis - DO NOT USE.Reviewed 31 Mar 2016

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7.2

Pros:Staff was greatCons:I tried to change my reservation via the phone, but was unable to reach anyone. I ended up just dropping the car off a full day early, but was charged the full amount.Reviewed 28 Jul 2020

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5.6

Avis is not focused on customer servicePros:Car was clean and reliableCons:At pickup I waited in the line for over 1 hour. When finally reaching a customer service rep I was told my full size car was not available but they would give me a Prius at no additional charge. I didn't want a Prius, but she continued to "sell me on the idea" that it was a free upgrade and that I should take it. She finally relented and offered the car I originally reserved, however, she continued to try and sell me a host of upgrades. When I left the counter the line was still over 1 hour long. No other counter had these lines. I would NEVER rent from Avis again.Reviewed 6 Jun 2016

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4.8

Cons:They didn't have a small-sized car that I originally requested, and first gave me a large Ford sedan that was very loud (the moment you turn it on, it makes a VROOM noise without accelerating), and when I requested a different car they said they only had a large SUV, so I ended up taking that which was very uncomfortable to drive.Reviewed 25 Aug 2020

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8.8

Pros:Very cleanCons:Pickup, the store we went to was very confused about our rental and the car had some flapping underneathReviewed 13 Nov 2020

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6.0

Avis tried to overcharge at returnCons:We returned a couple of hours late, and rather than charge us for an additional day, which would have been acceptable to us, Avis tried to charge us almost 3x the original contract price. In the end, and after some arguing, Avis agreed to waive the penalty, and charged us a fair price. But it was a hassle getting to that point, especially since we were on a schedule (had a flight to catch) I've rented a lot of cars (mostly for business, through my company), and never once had an issue with a return that was +/- a few hours, but I guess when you rent through a 3rd party agency you have to be a little more careful about following the contract to the letter. We will be more careful for future rentals, but it's a shame that an otherwise decent rental experience, with a company who I have generally been loyal to (I am an Avis Preferred member), had to end on this note.Reviewed 24 Aug 2017

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5.2

Pros:Staff was friendlyCons:The car interior didn't seem cleanReviewed 15 Aug 2020

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3.6

Pros:Drop off was fine.Cons:I have used Avis Preferred for convenience and service in the past. The car had two very noticeable dents in the side and there was no notation of this anywhere. I had to flag down an Avis garage person to get information on how to document this. I then had to tell the person at the exit gate and she gave me a hand written note. I could have saved over $35 if I had used Fox Rental, but I chose Avis for their usual reliability and service which they did not provide. The car was not very clean - lots of water spots on the glass and exterior mirrors.Reviewed 8 Oct 2020

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8.0

Pros:The staff at the pickup was very friendly and helpful.Cons:I was unable to find the return location, tried calling and no answer. Ended up being late by 20 min and getting charged for a whole extra day. The drop off process was pretty bad.Reviewed 18 Mar 2021

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2.0

Pros:NothingCons:Couldn't even pick up my carReviewed 22 Mar 2021

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2.0

Pros:Nothing.Cons:The location was closed when I got there. How was I able to make a reservation at 5pm when the place closes at 5pm? On top of that, I got there at 4:50 p.m and the location was closed. I attempted to go to the airport Avis location and swap my reservation there but the rate was 3x more expensive and the reservation non transferable. Ended up not getting a car and had to cancel all my plans for the weeeknd. On top of all of this, Avis is now charging me a no show fee.Reviewed 5 Apr 2021

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10.0

Pros:Very fast pickup and drop off. Staff were really friendly.Reviewed 19 Jun 2021

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• How much does it cost to hire a car from Avis in San Francisco?

  On average a car hire from Avis in San Francisco costs $155 per day.

• What is the most popular car hire from Avis in San Francisco?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Avis in San Francisco.

• How many car hire locations does Avis have in San Francisco?

  Avis has 6 car hire locations in San Francisco. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Avis offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes