Find reviews that mention:
10.0
Ian was very polite professional and knowledgeable. And he and his team seem to enjoy working their jobs and each other which is super refreshing to see. Ian is a real asset to your company. I have rented many cars in my life and it’s always been a neutral, at best, experience. Ian made it easy and friendly. He’s a great guy. Keep him around! He probably deserves a raise… and that is an unsolicited opinion! Just I’ve been part of running small businesses for decades and have also been part of teams for years and I recognize a special employee when I see them.Reviewed 3 Aug 2023
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10.0
The check-in and checkout processes were extremely fast and service was very friendly. I also really appreciated that I was able to book the same day.Reviewed 26 Jun 2023
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6.0
My representative Shora and her supervisor offered me a car that had prior damage. They took pictures of the damages. When I returned the car, the sales rep pointed out that no documentation of any damage had been recorded. I then had to explain that I didnt damage the car and had to show evidence. I had pictures of the damage on my cell phone. I would like the team to follow up and communicate about cars they issue out that have prior damage/dents.Reviewed 31 Mar 2023
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10.0
Picked up at Portland and drop off at Seattle, Staffs at both locations are very nice and the all process are very quick. I will choose Enterprise again for my next business trip.Reviewed 11 Feb 2023
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8.0
long line at pickup. customer service was good once we were helped.Reviewed 6 Feb 2023
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10.0
Fast, easy service. Better experience than I’ve had at any other car rental company. I have no complaints.Reviewed 30 Dec 2022
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4.0
they entered the wrong drop off destination ,when dropping off the car they tried charging me double of the agreement in portlandReviewed 26 Nov 2022
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10.0
Enterprise wins the Halloween decorating contest that nobody knew about. Super friendly professional employees on both Pickup and dropoff.Reviewed 15 Oct 2022
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10.0
Great customer service people.Reviewed 11 Aug 2022
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10.0
The staff was really attentive to my needs as an out of town traveler. I had a wonderful experience renting a car with them.Reviewed 14 Jul 2022
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10.0
They did not have the vehicle we reserved at the time of pick-up, however, they delivered the correct vehicle a few days later an hours drive away.Reviewed 23 Jun 2022
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2.0
I was given wrong information, I didn’t get a call back and I ended up canceling my reservation.Reviewed 9 Apr 2022
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