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6.0
In Portland at the pick up they were understaffed and the man could handle it but with barely had any time for customer service. He was short, he had me doing some of the stuff alone as far as checking the car over, no time for questions and really seemed to just want you out the door. He even hit a pole with a truck he was pulling around. He needs help!Reviewed 31 May 2023
review from![momondo-kyk-wl]()
4.0
Really good gas mileage and spaceousReviewed 20 Apr 2023
review from![kayak]()
10.0
Was confused that I had a budget car but folder that paperwork came in said Avis , on the outside.Reviewed 9 Apr 2023
review from![kayak]()
2.0
Budget is a deceptive rental group. I made arrangements for full size SUV, when I arrived they did not have vehicle so they tried putting me in a mid size SUV for a party of 5 that had travelled for 10 day trip to ski. This vehicle would not fit is so they up charged me $400 extra for a premium full size SUV. I didn’t have a choice after an hour of discussion, so I was forced to take the up charge. I ended up getting a Ford Expedition which was the exact vehicle I had reserved only now it was $400 more. This company is a fraud, I will never use them again.Reviewed 22 Mar 2023
review from![kayak]()
2.0
Enterprise is probably a better experience and worth the extra money.Reviewed 9 Mar 2023
review from![kayak]()
10.0
Easy and affordableReviewed 5 Mar 2023
review from![kayak]()
10.0
Everything was excellentReviewed 15 Nov 2022
review from![kayak]()
10.0
All went smoothly!Reviewed 15 Nov 2022
review from![kayak]()
2.0
Pick up was terrible, took an hour to wait in line. The cars plates were 6 months expired.Reviewed 25 Oct 2022
review from![cheapflights]()
10.0
Everything was great!Reviewed 5 Oct 2022
review from![kayak]()
4.0
Mystery car: is a medium size [not small] pickup truck. Awkward, bulky, hard to park. Returning the truck was the biggest problem. I followed the Budget signs till they ran out, and couldn't find the return bay. I asked for help and was told "over there" repeatedly. Staff finally said "just leave it here, we'll take care of it."Reviewed 28 Sep 2022
review from![kayak]()
6.0
Cleanliness was very poor, there was trash from prior rental, steering weel was sticky, and overall dirty interior. Value would be better if the car was well kept, but when you calculate the added cost of having to rent at the airport with the condition of the vehicle it is not a good value.Reviewed 22 Sep 2022
review from![kayak]()