Cons: Drop off different than pick up gets expensive.
Cons: Rental price was competitive. Interior could have been cleaned better. We saw dog paw prints and hair.
Pros: Friendliness of the staff.
Pros: Good value. Clean. Shuttle was quick. No complaints.
Cons: Had to wait about 10 minutes for shuttle due to COVID restrictions (only could allow certain number of people on each shuttle), which we understood.
nice customer service and good vehicle selection
Pros: I received a better car than what I was expecting.
Cons: The drop off process could be smoother. Not much instructions, but it was fine.
Pros: Friendly staff. I got a free car upgrade to and I really enjoyed the car. I was able to evaluate some new tech saftey features and the car was really comfortable. Also it was a hybrid so I didn’t have to pay as much gas!
Cons: Everything was great.
Pros: The people were friendly and willing to attempt to help.
Cons: My issues were a variety of things. When I was assigned a car I paid for, and everything greened great, we discovered that the cars keys had been lost after my bags were already loaded up. The next car that I was given was a Jeep Wrangler hardtop, that whistled loudly over 20mph, returned it the next day for a third car, a Nissan Pickup. Which was fine. When I checked out, the rate had gone up significantly and was told that they didn’t k ow what had happed and had to look into it. All well and good but I had a flight to catch and had to trust the staff would get it fixed for me. Eventually it did, but the process of this whole rental was not great even though the people were.
Cons: There was no owners manual in the car, for information on operation of the different modes of four wheel drive. There was not a snow brush or even an ice scraper. We got the four wheel drive vehicle specifically to go to the Mt. Hood/Government Camp area.
Pros: Everyone was great
Cons: All the other agencies have airport onsite kiosks except for Budget. I had to take a shuttle, which increased the time it took to get from and to the airport. I was not expecting this.
Pros: Easy process once I got to the counter
Cons: The wait, and false info that you are AT the airport. We waited 45min just to get to the counter and were told the pickup was at pdx, and it is not. You have to shuttle.
Pros: Proximity of car at pickup once paperwork was done. The agent was great.
Cons: The wait time was horrific. 40 min just to get to the counter. I understand being busy but there were things that could’ve alleviated the line.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Budget in Portland.
Budget has 6 car hire locations in Portland. Take a look at our Budget hire location map to find the best car hires near you.