Book Alamo car hires in Portland

Cons: The guy at the front desk walked out the front door gave us some papers and told us to go to the corner of the lot and pick out the car we wanted apparently when we asked about it when we dropped it off he was not supposed to do that. We picked out the truck we wanted and we got inside and noticed a ton of dog hair on the seats.

Cons: Their customer service when I was first picking up the car was terrible. Both workers didn't acknowledge me until after I had been standing there for 15 minutes. They had poor attitudes about being there.

Cons: Having vehicle show up as rented by someone else when we returned it!

Cons: Liars and cheats. Very poor customer service and did not abide by the contract. Do Not Recommend. Do Not Rent From This Company!

Cons: They don't tell you they will charge you $60 an hour past a 24 hour rental time. We rented at 11 a.m. got back at 12 p.m. and was charged an extra 60 bucks after paying 350 already for only 2 days. They should tell you that when you get the car. Not just in the fine print

Cons: I was told I would be able to pay cash at drop off, but I was not presented with any chance to pay in a method other than on the credit card presented at pick up. These policies and practices make too many assumptions on the economic lifestyle of the customer and don't allow room for alternative options. The people renting cars in an emergency aren't always going to be the ones that have hundreds of dollars available in credit.

Cons: Can't judge in 3 minutes

Cons: Alamo tried three times to screw me over. Once when they claimed my insurance wouldn't be accepted, once when they tried to sell me a more expensive car even though they knew they would have to upgrade me for free anyway since they didn't have a small vehicle, and a third time when they charged me some tax that was never part of the original deal. Never again!

Cons: Not much really.

Cons: I paid more for a "midsize". The car I ended up with was a small Nissan pickup. Not that I wanted a pickup but it was that or a minivan. Being 6'4" the other "midsize" choices were so small I could hardly fit in them, and couldn't see out the windshield well at all. Midsize? Really? A tiny 2 door Hyundai (I believe a Genesis coupe) cannot possibly be a midsize. The guy inspecting on return was very interested in a "dent" in the door. Minuscule and did not occur in my possession. There were food crumbs around the center console. We had no food in the vehicle.

Cons: It was a tad expensive for a two day rental, however since there were no economy cars left they did upgrade met a midsize for no extra cost.

Cons: not. a.single.thing - i think Alamo has my business for life!

Cons: Alamo in PDX closed 10 minutes before my delayed flight getting in, despite having my flight information. So they stranded me in Portland and I had to pay twice the amount I paid for the car on a flight home.

Cons: Turned the car in a day early but didn't receive $ back . Still had to pay for the full time.

Cons: Not a thing.

Cons: I got a bit upset when I found out I had to pay and extra $25 a day because I am 2 weeks away from being 25. I understand the charge, but nowhere did i see it listed. I may have missed it, but I looked for it so it isn't well advertised which is frustrating when planning vacation cost for someone my age $125 is a bit of money to be surprised about

Cons: The game for Car insurance for foreigners has changed drastically . the prices you now quote on line are as close as a fraud has one can get . By the time liability insurance and taxes are included the cost of the car has doubled . We have been traveling to the USA every year ...AND UNTIL last year prices were quoted inclusive of all taxes and basic insurance ...and this thing just changed the game ...making car rental a great deal more expensive . I have tried to get car insurance on my own ...but no one will insure you unless you are a US resident . Unless this issue gets resolved ....I will most probably re assign my 2 month traveling to another country .

Cons: there was a shuttle, super far. from what i understood it was a pick up in airport.

Cons: I was charged over the rate that I payed at booking through Kayak. Alamo didn't have a valid reason, but as it was less than $20 and I was late I chose to not spend time arguing. I will be following up with Alamo. Secondly, after damage was discovered on the car, the Alamo manager charged me an arbitrary deductible he saw fit as I was checking out. I told him to refund me and that my insurance would be the one paying him, but he refused stating as a company he has the authority to do this. The deductible he chose was $500. Now I'm fighting to get my money back. Completely unacceptable.

Cons: The car was definitely not the mid-grade car that I paid extra for. There were chips on the floor of the back seat, and the woman at the rental desk was rude.

Cons: Not having the rental within walking distance of the terminal is the only thing I would recommend changing, but the shuttle was short and easy.

Cons: Little spend compared to some the other outfits.

Cons: Alamo agent had very little info in their system concerning the rental Could not select a vehicle prior to arrival..got whatever was left Alamo had wrong arrival time...by about 12 hours !

Cons: The extra fees that weren't provided to me at the time of rental. My bill was 220 when I picked up the car and when I dropped it off it was 313. Way more than expected. The tire pressure light went off and the check engine light also went off while I had it.

Cons: More help during pick up would be nice. The line was out of the door and only one check out clerk was available.

Cons: First stop I made in the area, I exited this truck the same way I do mine. Keys in the console, exit vehicle, and lock with keypad on outside. The only problem was this was not my truck with my key code and I didn't realize it till I got back to the vehicle in freezing rain. I frantically tried to find an office number for the particular branch of Alamo as my phone died standing in the rain. I figured they would know the code back where I rented the vehicle. I got transferred to Central corporate helpline , gentleman was very patient and polite, and did his job well. However they did not keep those codes on file. since mine and everybody elses normal insurance covers rentals, I opted out of the extra coverage. In doing so I did not get roadside assistance, but they quickly call the local tow truck company and on my bill is going to receive the $70 charge upon returning the rental and wait for them an hour to get there in the rain. Girl in the store new a local driver, who came and got me in the truck for 20 bucks. Luckily I was able to cancel the other tow truck in time. I was there for a job interview and it ran a little late. So I was a little late to the airport and returning the vehicle. I understand that going over your scheduled time would be costly, however they still had a $70 charge for the lockout and they also charge me $5 more a day for the upgrade than they told me. It took an extremely long amount of time to clear it up while people kept passing it up the ladder and I ended up not having time to dispute the $5 more than expected on the upgrade. However I did mention it, and it seemed fine that I was going to eat that extra money which was half of the service charge that I had just cleared up. I stuck with Alamo since the first experience with them was pleasant and have not changed since. however I'll be flying back to Portland in a week and will not be doing business anymore

Cons: Alamo is off site from the airport. It added 30-40 minutes to my already long day to get my car.

Cons: Insurance was double the cost of the rental

Cons: Having to take the shuttle at PDX to a remote lot. Most of the other car rental companies are in the parking structure - close and convenient.

Cons: I didn't like the cold unapologetic, subhuman tide that rushed me out the door with my reservation unfulfilled.

Cons: The directions for returning the car were not the greatest, it was pouring down rain at 10:00 pm and we were standing out side waiting on the customer service person to bring the receipt. She then pointed to the Shuttle terminal across the parking lot and told us to wait there. I just felt like it would be nice to offer an umbrella, change the shuttle pick up so folks do not have to walk across the lot in the rain.

Cons: Extra fees added on when paid should be shown when doing reservation online when that is selected.

Cons: Customer service was not so great.

Cons: Wanted a more compact car but it wasn't available which was my fault as I didn't book enough in advance.

Cons: No usb ports

Cons: I would like the car to have been a bit cleaner.

Cons: I booked through Alamo (even payed a bit extra) because they were advertised as having an on-airport location. However, I arrived to find their on-airport location closed and thus needed to take a shuttle. The shuttles were quite busy, so I had to wait for a 2nd shuttle, which then meant a long line on the other end at the pick-up counter. The car I received had it's windows down as it sat in the parking lot, which I found odd. I thought it might have been an attempt to get rid of an odor, but there was none to speak of. Other than that, nothing to note.

Cons: No problems

Cons: I was unclear about the Oregon requiring collision insurance and didn't know if it were a pressure sales pitch.

Cons: Being charged $650 dollars when the contract price was $200. I would not recommend anybody to use this rental service.

Cons: Prepaid for my gas (a full tank) so I could return it empty. I got my car and there was only 1/4 of a tank in it. I had to fill it up as soon as I could. I was dissapointed in the slap dash car prep when i paid $300 for about 2 full days of a car rental for a basic full sized car.

Cons: When we dropped it off, there was nothing but confusion from the employees as to how to check it in. One man, who seemed to be the manager on site, said, and I quote, "this is not how we run a business" while he was rushing in to take care of a line of people at 10pm.

Cons: Radio doesn't work well because of missing antenna. Good thing I brought my ipod with me.

Cons: We almost missed our flight. I had to pay $125 to check in all of our bags bease there was no way we could run with all of our luggage to the gate. We sat at your gate for 2 hours waiting for you to open. Thank god we were the first ones there. There was a line of 10 cars behind us. If we were further back in the line we would have missed our flight. Plus we had planned on eating breakfast before we got on the plane but didn't get to. We were starving for our 6 hour flight.

Cons: The employees smoking right outside of the office, left the entire office smelling of cigarette smoke. An employee strongly recommended GPS - lost GPS signal just outside of Portland. Phone worked just fine for directions. Not enough instructions in choosing your vehicle.

Cons: Everything was great. No issues.

Cons: The Alamo in Portland isn't where the other car companies are, so it was a bit difficult to find the place.

Cons: Everything was perfect accept the car was a little dirty .

Cons: It was little confusing getting to car rental after getting off plane. Felt like I backtracked some

Cons: taxes don't get included in K a Y a K, so your 51 dollar 3-day rental quickly turns into 90 bucks. People were friendly in the Alamo service counter.

Cons: It is unfathomable and very inconvenient that in this day & age car rental companies insist on an actual 'credit' credit card to pick up car rental and will not allow cash or Visa Debit to be used! Our daughter kindly supplied her credit card since my husband does not believe in using them, likes to spend only what he has available, and he had set aside plenty for the entire rental need... so it was a big pain & inconvenience that we could not use our own card. The credit card was never used, we paid cash when dropped car off.

Cons: The person who checked me out was a little strange - she was a bit pushy trying to get me to sign up for their insurance & to upgrade to a bigger car. She said things like, "well, if it were me, I'd get the insurance & I'd get the bigger car..."

Cons: The Website said 22 per day, I needed it for 2 days. The lady at the desk while renting it said no she couldn't do that but she could do 25 a day. I needed a car NOW so I took it. Returning the car they tried charging me 288$ because I was an hour late. I called and explained I was going to be late they said that was fine no extra charge. After 3hrs I finally got them down to 153$. Then they charged my personal card instead of my company card and explained they were sorry. They tried fixing it but gave up after 5 min. So I was out 153$ with a very angry lady behind the desk who refused to call a manager. Horrible Horrible Horrible customer service. My Company is a Fortune 100 company that until last week only rented from Alamo. Never again will I rent from them. I'd rather walk to the job site. Horrible Customer Service

Cons: I'd like Kayak's services and Alamo's services to be clearer. I bought the basic Allianz insurance online and Alamo told me that theirs was better + their would waive the extra driver if we switched to their insurance. At no point did they tell us that we had to cancel the Allianz one (which we did 2 days later after realizing the transaction was pending on our bank account)! Also, we had a problem with the car on the highway. A piece fell from the bottom of the car and we were basically dragging it. When we called Alamo, the person on the phone told us to drive to an Enterprise location (6 min away) where we would be helped (they would call them to explain the situation). At Enterprise, we were told that we couldn't be helped (they seem to lack cars from our category) and sent to a mechanics nearby to have the car repaired. We did that and left some time later with a repaired car. At no point did Alamo call us back to check in on us. Eventually, when we dropped off the car, they deducted one day from our bill. That was fine with us.

Cons: Nothing

Cons: They tack on fees at the end that total the cost of a rental with additional $63.

Cons: Alamo doesn't have it's cars at the airport or bring the car to you. You must take a shuttle to there off site location. You waste 30 to 40 mins getting the car.

Cons: The customer service representative was rude and did not give good information or help with anything.

Cons: Location is off site. But shuttle was pretty fast.

Cons: Back seat was dirty

Cons: Everything. Every car I tried to book on this app wasn't available for a one way rental without a returning flight or a major credit card. Bank credit or debit were not accepted. The ones that would accept would not accepte rAtes and tried to charge over $1000.

Cons: I never ended up renting the car because the service desk was closed by the time my delayed flight finally arrived.

Cons: Please let users know when a company has a NO debit card policy for rentals.

Cons: No active GPS without upgrade

Cons: Nothing