Guest reviews
Overall rating
7.2
Good
Based on 3,017 reviews
Cleanliness
8.5
Comfort
8.3
Pick-up/Drop-off
8.0
Value for money
8.0
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
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car was great
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great experience
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9.6
Pros: Car was super clean, staff was polite and quick.
Cons: Better signage around the parking lots to find the office and (at Sea-Tac) an enclosed waiting area for drop-offs/pick ups. Cold as heck!
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10.0
Pros: Great location in Portland; away from the clogged interstate
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4.4
Cons: The most expensive rental in 35 years of travel. Already expensive they charge an additional $50 because I was 1 hour 45 min after the 24 hour limit. Normally they have a grace period. Considering the $90 / day charge they should have waved it. Note I had s compact car for this very high rate.
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10.0
Pros: Drop off easy and staff was friendly
Cons: They assumed that I wanted the additional insurance and were about to charge me for it. I caught it in time and passed on it.
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5.6
Cons: I was told that it cost $15 more per day to add a driver. This should have been made clear at the time of booking.
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10.0
Pros: Good price. Easy experience.
Cons: The initial car check out process could have been a little faster.
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4.0
Pros: I liked nothing about this experience. At best it was tolerable
Cons: The experience started badly and went down hill from there. Van driver left us at the curb with an assurance he would be back in 2 minutes. 10 minutes later another van showed up. We had ordered an over priced intermate car because it was the July 4th holiday. Got a tired stripped down Corolla
review from
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6.0
Pros: the gas mileage and visibility.
Cons: The car had a lot of road noise. The return at Reno was bad. No attendant. Had to record mileage and handle a ton of luggage to the airport because of no shuttle.
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8.0
Pros: Staff was friendly. Drop off was a bit confusing. No signage outside to indicate staying with vehicle until an attendant was available to help with check-in.
Cons: Stood where we were told under the awning for shuttle to airport. Watched shuttle bus drop off passengers then watched him pull away. He pulled around the back of the parking lot then left the premises. The same driver and shuttle returned about 10 minutes later and pulled up to load us??
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9.6
Pros: Very easy drop off at the end of our trip. The car was comfortable, clean and easy to drive.
Cons: The check in process takes such a long time, but I think that is typical for any car rental with any company.
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6.4
Cons: Did not have the size of car I reserved and was not familiar with the cars they had on the lot, had to go out to the lot twice because they set me up with a minivan with third row seating when I reserved a corolla.
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10.0
Pros: Great car.Clean and fresh. Easy access to gas and freeway.
Cons: Everything was great!
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9.6
Pros: Car was super clean, staff was polite and quick.
Cons: Better signage around the parking lots to find the office and (at Sea-Tac) an enclosed waiting area for drop-offs/pick ups. Cold as heck!
review from
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10.0
Pros: Great location in Portland; away from the clogged interstate
review from
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10.0
Pros: Drop off easy and staff was friendly
Cons: They assumed that I wanted the additional insurance and were about to charge me for it. I caught it in time and passed on it.
review from
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10.0
Pros: Good price. Easy experience.
Cons: The initial car check out process could have been a little faster.
review from
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9.6
Pros: Very easy drop off at the end of our trip. The car was comfortable, clean and easy to drive.
Cons: The check in process takes such a long time, but I think that is typical for any car rental with any company.
review from
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10.0
Pros: Great car.Clean and fresh. Easy access to gas and freeway.
Cons: Everything was great!
review from
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4.4
Cons: The most expensive rental in 35 years of travel. Already expensive they charge an additional $50 because I was 1 hour 45 min after the 24 hour limit. Normally they have a grace period. Considering the $90 / day charge they should have waved it. Note I had s compact car for this very high rate.
review from
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5.6
Cons: I was told that it cost $15 more per day to add a driver. This should have been made clear at the time of booking.
review from
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4.0
Pros: I liked nothing about this experience. At best it was tolerable
Cons: The experience started badly and went down hill from there. Van driver left us at the curb with an assurance he would be back in 2 minutes. 10 minutes later another van showed up. We had ordered an over priced intermate car because it was the July 4th holiday. Got a tired stripped down Corolla
review from
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6.0
Pros: the gas mileage and visibility.
Cons: The car had a lot of road noise. The return at Reno was bad. No attendant. Had to record mileage and handle a ton of luggage to the airport because of no shuttle.
review from
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6.4
Cons: Did not have the size of car I reserved and was not familiar with the cars they had on the lot, had to go out to the lot twice because they set me up with a minivan with third row seating when I reserved a corolla.
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Where can I find Thrifty hire cars in Portland?
10800 Northeast Holman Street, Thrifty car rentals
Address
10800 Northeast Holman StreetHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 877 283 0898Top tips for renting a car from Thrifty in Portland
- Economy car hires from Thrifty in Portland are around 42% cheaper than other car types, on average
FAQs about renting a car from Thrifty in Portland
What is the most popular car hire from Thrifty in Portland?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Thrifty in Portland.
How many car hire locations does Thrifty have in Portland?
Thrifty has 1 car hire location in Portland. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: Portland airport (PDX)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Portland airport (PDX)?
Yes