Guest reviews
Overall rating
7.2
Good
Based on 3,011 reviews
Cleanliness
8.5
Comfort
8.3
Pickup/dropoff
8.0
Value for money
8.0
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
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car was great
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great experience
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10.0
Pros: Drop off easy and staff was friendly
Cons: They assumed that I wanted the additional insurance and were about to charge me for it. I caught it in time and passed on it.
review from
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5.6
Cons: I was told that it cost $15 more per day to add a driver. This should have been made clear at the time of booking.
review from
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10.0
Pros: Good price. Easy experience.
Cons: The initial car check out process could have been a little faster.
review from
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4.0
Pros: I liked nothing about this experience. At best it was tolerable
Cons: The experience started badly and went down hill from there. Van driver left us at the curb with an assurance he would be back in 2 minutes. 10 minutes later another van showed up. We had ordered an over priced intermate car because it was the July 4th holiday. Got a tired stripped down Corolla
review from
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6.0
Pros: the gas mileage and visibility.
Cons: The car had a lot of road noise. The return at Reno was bad. No attendant. Had to record mileage and handle a ton of luggage to the airport because of no shuttle.
review from
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8.0
Pros: Staff was friendly. Drop off was a bit confusing. No signage outside to indicate staying with vehicle until an attendant was available to help with check-in.
Cons: Stood where we were told under the awning for shuttle to airport. Watched shuttle bus drop off passengers then watched him pull away. He pulled around the back of the parking lot then left the premises. The same driver and shuttle returned about 10 minutes later and pulled up to load us??
review from
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9.6
Pros: Very easy drop off at the end of our trip. The car was comfortable, clean and easy to drive.
Cons: The check in process takes such a long time, but I think that is typical for any car rental with any company.
review from
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6.4
Cons: Did not have the size of car I reserved and was not familiar with the cars they had on the lot, had to go out to the lot twice because they set me up with a minivan with third row seating when I reserved a corolla.
review from
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10.0
Pros: Great car.Clean and fresh. Easy access to gas and freeway.
Cons: Everything was great!
review from
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8.0
Pros: Staff was friendly; car was clean; and easiness of where to go and to navigate through the facility lot
Cons: The costs for the rental car and having the reservation estimate match what was online verses in person. I had to call customer care after my return as I was charged double when all of the pre-qualifications were already met to have the "lower price."
review from
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2.0
Cons: First car fell apart and I had to drive 7 hours to get a new one, second car was given to me with 4% only life, make up marks and dirty... then they tried to say I smoked in it afterwards, never again
review from
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8.8
Pros: Friendly shuttle drivers
Cons: If they were less pushy on trying to get you a nicer more expensive car, they're just doing their job
review from
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10.0
Pros: Drop off easy and staff was friendly
Cons: They assumed that I wanted the additional insurance and were about to charge me for it. I caught it in time and passed on it.
review from
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10.0
Pros: Good price. Easy experience.
Cons: The initial car check out process could have been a little faster.
review from
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9.6
Pros: Very easy drop off at the end of our trip. The car was comfortable, clean and easy to drive.
Cons: The check in process takes such a long time, but I think that is typical for any car rental with any company.
review from
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10.0
Pros: Great car.Clean and fresh. Easy access to gas and freeway.
Cons: Everything was great!
review from
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8.8
Pros: Friendly shuttle drivers
Cons: If they were less pushy on trying to get you a nicer more expensive car, they're just doing their job
review from
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8.0
Pros: Staff was friendly. Drop off was a bit confusing. No signage outside to indicate staying with vehicle until an attendant was available to help with check-in.
Cons: Stood where we were told under the awning for shuttle to airport. Watched shuttle bus drop off passengers then watched him pull away. He pulled around the back of the parking lot then left the premises. The same driver and shuttle returned about 10 minutes later and pulled up to load us??
review from
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8.0
Pros: Staff was friendly; car was clean; and easiness of where to go and to navigate through the facility lot
Cons: The costs for the rental car and having the reservation estimate match what was online verses in person. I had to call customer care after my return as I was charged double when all of the pre-qualifications were already met to have the "lower price."
review from
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5.6
Cons: I was told that it cost $15 more per day to add a driver. This should have been made clear at the time of booking.
review from
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4.0
Pros: I liked nothing about this experience. At best it was tolerable
Cons: The experience started badly and went down hill from there. Van driver left us at the curb with an assurance he would be back in 2 minutes. 10 minutes later another van showed up. We had ordered an over priced intermate car because it was the July 4th holiday. Got a tired stripped down Corolla
review from
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6.0
Pros: the gas mileage and visibility.
Cons: The car had a lot of road noise. The return at Reno was bad. No attendant. Had to record mileage and handle a ton of luggage to the airport because of no shuttle.
review from
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6.4
Cons: Did not have the size of car I reserved and was not familiar with the cars they had on the lot, had to go out to the lot twice because they set me up with a minivan with third row seating when I reserved a corolla.
review from
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2.0
Cons: First car fell apart and I had to drive 7 hours to get a new one, second car was given to me with 4% only life, make up marks and dirty... then they tried to say I smoked in it afterwards, never again
review from
Other suppliers in Portland scored
Where can I find Thrifty hire cars in Portland?
10800 Northeast Holman Street, Thrifty car rentals
Address
10800 Northeast Holman StreetPhone
+1 877 283 0898Top tips for hiring a car from Thrifty in Portland
- Compact car hires from Thrifty in Portland are around 55% cheaper than other car types, on average
FAQs about hiring a car from Thrifty in Portland
What is the most popular car hire from Thrifty in Portland?
Compact (Jeep Renegade or similar) is the most frequently booked car hire type from Thrifty in Portland.
How many car hire locations does Thrifty have in Portland?
Thrifty has 1 car hire location in Portland. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: Portland Airport (PDX)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Portland Airport (PDX)?
Yes