10.0
Great customer service from Tadd.Reviewed 12 Jul 2022
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2.0
Got to the airport only to find that my rental pick up location was across town, and they were out of cars at the airport. Why does a pick up location across town even show up in the search results? I think my complaint is more about kayak than enterprise.Reviewed 23 Apr 2022
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8.0
Price sucked, but that is not limited to Enterprise.Reviewed 27 Nov 2021
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10.0
It was greatReviewed 9 Nov 2021
review from![kayak]()
10.0
NothingReviewed 10 Aug 2021
review from![kayak]()
8.0
Pros:Great Kia Soul!Reviewed 27 Jun 2021
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10.0
Pros:The staff were all very friendly and helpful. And both the pickup and dropoff process was easy.Reviewed 8 Jun 2021
review from![cheapflights]()
10.0
Pros:pickup and drip off super easyCons:if I had started with a full tank of gas. Either that or the Rogue only gets 10mpgReviewed 12 Oct 2020
review from![kayak]()
2.0
Pros:Staff didn't pay attention to my reservation on KAYAK, and were clueless about the insurance coverage I purchased from KAYAK. They overcharged me, even though I gave them all the reservation number, insurance policy number and overall charges and left it in their drop box with the keys to the vehicle. I will never rent a car from that location again.Cons:Everything. I even called the Enterprise location after I booked the reservation on KAYAK, and they seem to have had that information on Tuesday (the 12th) but didn't have a clue by Friday (the 15th) which was the pickup date. I wasn't instructed on my follow up call on Tuesday that any paperwork or confirmations were needed. Sad state of affairs, I would think the Enterprise District Manager for that location would be on top of those types of errors.Reviewed 18 May 2020
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9.6
Pros:The staff was friendly and efficient. The new car rental center at the airport was also really nice.Cons:Unsure.Reviewed 28 Dec 2019
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10.0
Pros:Super friendly customer serviceCons:NothingReviewed 17 Nov 2019
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3.2
Pros:The car pick up was at the airport and I did not need to use a shuttle, there was not much of a line so it was quickCons:The guy giving me the keys was rather high pressured with wanting me to take his insurance which I declined because my personal insurance and even my visa covers me, he asked to see my insurance card and quized me on who my insurance was through, which was odd. He also tried to sell the gas return option rather enthusiastically, felt like there was a commission on extras. Car smelled awful, like old cigarettes and body odor. Back seats dirty. It was a very dated SUV that drove rough. Wiper blade on driver side needed replaced badly. And all this for a high price.Reviewed 3 Nov 2019
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