Book Payless hire cars in Omaha

Omaha, NE, United States
26 May — 2 Jun
Same drop-off
Omaha, NE, United States
Thu 26/5
Noon
Thu 2/6
Noon
Driver's age:

Reviews for Payless in Omaha

Overall rating7.6 GoodBased on 84 reviews
Cleanliness
7.7
Comfort
8.0
Overall
7.5
Pick-up/Drop-off
7.5
Value for money
7.7

Recent reviews

Traveller rating
18
7
4
9
0
Find reviews that mention:
8.0
Pros:Staff was extremely helpful. No frowns. No hassles. Just customer-service oriented.Cons:We arrrived at the Avis/Payless counter at 6 pm. Only ONE rep for both companies. When we checked our car for scratches, there were several, so we had to flag a Payless rep. She was excellent - immediately went to get another car and made sure we were satisfied. HOWEVER, the car obviously hadn't been washed. We didn't mind, but. . .Reviewed 30 Jun 2021
review fromkayak
2.0
Pros:The vehicle was awesomeCons:I was late, called 7 times to the local branch, but it kept going to the call center. The call center didn't have the answer and ended up costing me double because nobody could answer a phone call. Did talk to a manager that told me they were closed and have it returned by opening og the next day, that was a lie so now I will be filing complaints with every office i can, starting with bbb and file a claim with to get a refund.Reviewed 5 Jun 2021
review fromkayak
6.0
Pros:Counter Staff was amazing. Very customer oriented at the time of rental.Cons:Car smelled of marijuana once it sat out in the sun. I called this in Day 1 after the car was sitting in the sun and the smell was overwhelming. As soon as I got through being on hold the representative told me they noted the smell to my account and then they hung up. I wanted to swap cars, but I did not have time to call back as I was travelling on business. Then when I returned the car they emailed me my receipt. Upon review of the receipt I was charged for a tank of gas when I had turned the car in with a full tank. Called the local number on my receipt ... Put on hold..... Then hold again for them to verify .... "They made a note and corporate would email me in 3 to 5 days, the charges are already in." So in a nutshell dirty car and overcharged.Reviewed 17 Aug 2020
review fromkayak
10.0
Pros:The new Nissan Pathfinder was the best rental car I've driven, great choice! I needed something bigger than a mid-size SUV, but I didn't want a big Tahoe or Suburban, so the Pathfinder was the perfect size and a wonderful leather interior. I'll be back hoping to get the same in the future!Cons:Nothing!Reviewed 27 Jul 2020
review fromkayak
9.2
Pros:Desk agent was knowledgeable, professional, and couteous with no pressure or upselling. Return check-in very quick and Return agent pointed out that since I filled up the tank which was higher that when I picked up the vehicle i would receive an adjustment at the "counter" so I was not over chargedCons:Price seemed unusually high @$89/dayReviewed 20 Jul 2019
review fromkayak
10.0
Cons:Everything was quick and easy. I got a car upgrade b/c they were out of economy size, so I was very pleased.Reviewed 25 May 2019
review fromkayak
5.2
Lost a future customer over $5Cons:I picked Payless because they said they were based at the terminal (Omaha) and the others mentioned a shuttle. Payless had a desk at the terminal but it was not staffed and instead had directions to the same shuttle as all of the others. Plus it is a bit of a pet peeve when customer service agents finish their conversation with each other before attending to the needs of the customer. Also I had asked for an extra hour on the rental to finish up my conference for which I was willing to pay the hourly rate of $5. They said if I was 1 minute over I would have to pay for an extra day. I left my conference early to get it there on time (3 minutes early). Instead of them getting a little extra for the hour, they got no extra, and they got one less customer for life over $5.Reviewed 26 Feb 2018
review fromkayak
2.0
Will never rent from them again.Cons:Car battery died not once, but twice in three days s was quoted $81 including taxes and fees, ended up being just over $200. Dropped off the car and was asked about a chip in the windshield, one that was there when i picked up the car. Total nightmare, will never rent from them again.Reviewed 13 Feb 2018
review fromkayak
10.0
Cons:Easy process well done.Reviewed 3 Oct 2017
review fromkayak
6.0
The car smelled terrible and there was mud smeared all over the trunk.Pros:ServiceCons:The state of the carReviewed 3 Aug 2017
review fromkayak
7.6
Cons:Car was not thoroughly cleaned.Reviewed 24 Jul 2017
review fromkayak
5.6
Dirty car. Long wait for drop offPros:Decent vehicle. Good price.Cons:The seats were messy and should have been cleaned. It took me over half an hour to drop it off and check out. I had a flight to catch and was not impressed with the employee who left the building with a long line of customers waiting to be helped.Reviewed 15 Jul 2017
review fromkayak

Where can I find Payless hire cars in Omaha?

4501 Abbott Drive, Payless car hires

Address

4501 Abbott Drive

Hours

Saturday08:00 - 23:59
Sunday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Friday08:00 - 23:59
Monday08:00 - 23:59
Thursday08:00 - 23:59

Phone

+1 402 342 4964

Good to know

Most popular location

4501 Abbott Drive

Most popular car type

Economy

Top tips for hiring a car from Payless in Omaha

  • Economy car hires from Payless in Omaha are around 61% cheaper than other car types, on average

FAQs about hiring a car from Payless in Omaha