Car had a lot of miles and smelled like smoke and chemicals. Needed to use a lot of Lysol and aired it out for several hours to mitigate the smell. Cloth seats were clean but stained.Reviewed 16 Nov 2023
review from
10.0
Pros:Staff very friendly and helpfulReviewed 25 Nov 2020
review from
8.8
Pros:Yes very friedlyCons:Too far to walkReviewed 8 Nov 2020
review from
2.0
Pros:They were goneCons:They could have been thereReviewed 28 Dec 2019
review from
8.8
Cons:Something to clean the snow off of the carReviewed 12 Dec 2019
review from
3.2
Cons:First, their computer didn’t work at check-in. Then, it was a typical “bait and switch”. I reserved a “standard” size vehicle (advertised as a Chevy Malibu or similar) but got a Kia Soul, which I hate.The car wasn’t clean, the gas tank was only half full when got it. Never again with Dollar!Reviewed 8 Nov 2019
review from
8.0
Pros:Drop off was not staffed at the early hour of 7:00 pmCons:Taxes and government fees add more than 50% to the cost of the rental car in Omaha. Not Dollar's fault but not a good value.Reviewed 30 Oct 2019
review from
8.8
Cons:We had the manager choice deal, and it would seem to me that it would be more cost effective to give us an economy car rather than a minivan. They said they were short on cars, so we were offered the van or the option of upgrading to get a car.Reviewed 28 Oct 2019
review from
4.0
Pros:The second car, a Chevy Malibu, was a nice car.Cons:The dashboard lights on the first car, a Toyota Camry, lit up on the first day, telling me that my anti-lock braking system, blind spot monitors, and collision warning system weren't functioning properly, and I lacked windshield wiper fluid. So I called Dollar and talked to maintenance. They asked me if the car was still running "normally," and I said, "yeah," I hadn't gotten into a wreck yet, so they said I could keep driving it if I wanted to! I asked them if I could return it, and they said they would give me a new one and a discount if I did that. So that night I tried to return the car, but then they told me all they had left was a pickup truck, so I had to come back to return the Camry the next morning and pick up the Malibu. This only set me back about a 1/2 hour on my travel schedule, but they discounted me a whole $7.80 for my inconvenience! I was told that "this happens sometimes on Camrys," although it's the first time that I've ever heard of it. I don't think I was prepared to drive several hundred miles that week, much of it in rain, with dashboard lights saying the car was basically "out of service." Dollar should spend more time maintaining their cars instead of waiting for them to break down.Reviewed 24 Oct 2019
review from
6.0
Pros:Pick up easy as was drop-offCons:Was charged way more than quoted after charge settled - pricing deceptiveReviewed 16 Oct 2019
review from
8.0
Cons:Tell me what I’m going to pay. $31 is not $75. Not even close.Reviewed 30 Sept 2019