Guest reviews
Overall rating
8.5
Excellent
Based on 428 reviews
Cleanliness
8.6
Comfort
8.7
Pick-up/Drop-off
8.4
Value for money
8.4
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveller rating
125
34
22
7
13
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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8.0
Pros: I liked the comfort of the car and it's cornering. The staff was very nice and accommodating.
Cons: I HATE all the assists on the car. It would constantly grab the wheel and forcibly turn it back into the lane if I got too close to the line. I also could not figure out the display panel without reading the manual. Also, the wait time at the Gallatin Pike office was exceedingly long. We had to wait for them to go pick up a car from the lot and it took a long time.
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8.0
Pros: Yes
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2.8
Pros: I put Nashville airport in the search but got some Enterprise in Nashville not at the airport. Poor website design.
Cons: Better website search design.
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2.0
Pros: Nothing. The rental place called me twice to confirm my reservation and failed to tell me that they would closed at my scheduled pickup time and cost me lots of money after being stranded
Cons: For the agency to be aware
review from
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4.4
Pros: The location wasnt open and we ended up cancelling. I’m now out $44 for insurance on a vehicle that i couldnt get. There is no service number that leads to a human being who can give me a refund. I wont be using Kayak again
Cons: Ability to get a human being to help
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10.0
Cons: Nothing
review from
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8.0
Pros: Decent vehicle although not what I rented. The drove us back to the airport.
Cons: Lots of electronic issues with the vehicle. Had to take an Uber to Enterprise even though it was one mile away. Vehicle different when we got there and the one we got wasn't ready so we ad to wait.
review from
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8.8
Pros: Very friendly employees.
Cons: Text about the airport counter being closed. Too much unnecessary walking. A little too long wait for rental.
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8.8
Cons: Walked all the way to airport counter then found out it was closed and to proceed directly to garage. A text would have been nice.
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10.0
Cons: Super smooth rental and excellent price. Highly recomnended!
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4.8
Pros: Pickup staff were great and I appreciated the vehicle they offered me!
Cons: Vehicle had trash in it, which is extra concerning during COVID and I was left feeling very unconfident that it had been cleaned/disinfected per protocol. Changing details regarding dropoff once I already had the car was a *nightmare* with Enterprise customer service.
review from
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10.0
Pros: Free upgrade
Cons: Nothing; totally satisfied
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Where can I find Enterprise hire cars in Nashville?
Top tips for renting a car from Enterprise in Nashville
- Economy car hires from Enterprise in Nashville are around 56% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Nashville
What is the most popular car hire from Enterprise in Nashville?
How many car hire locations does Enterprise have in Nashville?
Does Enterprise have a car hire location at the airport: Nashville Intl airport (BNA)?
Does Enterprise offer shuttle or airport pick-up services from Nashville Intl airport (BNA)?
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