Guest reviews
Overall rating
8.1
Excellent
Based on 217 reviews
Cleanliness
8.6
Comfort
8.4
Pick-up/Drop-off
8.0
Value for money
7.8
Pros
"Helpful and very friendly staff!"
(in 1446 reviews)
"Helpful staff, quick and easy"
(in 207 reviews)
"Clean car and good value."
(in 241 reviews)
Cons
"Their customer service is horrible."
(in 194 reviews)
"Car smelled like smoke."
(in 302 reviews)
"They didn’t have any cars available."
(in 174 reviews)
Recent reviews
Traveller rating
50
27
13
7
12
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
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10.0
Pros: Everything was super clean and super easy
review from
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5.2
Cons: The estimate and the actual value that I paid were about $100 different, I think that when renting a car the quote that you get is what you should pay.
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2.0
Pros: I didn’t like anything wouldn’t give me the car
Cons: The gentle man was lying to me even tho thrifty told him the truth he wouldn’t believe us
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9.2
Pros: Drop off was easy but I wanted to charge it to another card. But there wasn’t anyone there to change it.
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2.0
Cons: The website to try to cancel the rental had been broken since the pandemic started. I tried to call as well and received no help. My trip had been cancelled for a month because of COVID and I still had to pay for the rental.
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10.0
Pros: The SUV have more then enough space and the drive was great!
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6.0
Cons: Too long a walk to terminal
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6.8
Pros: The price charged differed significantly from the price quoted.
Cons: More transparency in up-front cost.
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6.8
Pros: Staff at the location was great
Cons: Called the Thrifty and the CarRentals.com phone line after my flight was delayed by a lot and the representative said he couldn’t help me put a hold or note on my car (though it was already paid for)!
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10.0
Pros: Pick up and drop off were very efficient.
Cons: Nothing. It was excellent.
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5.6
Cons: Made an upsale sound like I didn't have a choice.
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6.8
Pros: Staff was very friendly and the car was easy to just grab and go even late in the night
Cons: The car had terrible acceleration and some weird intricacies
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Where can I find Thrifty hire cars in Nashville?
Top tips for renting a car from Thrifty in Nashville
- Economy car hires from Thrifty in Nashville are around 56% cheaper than other car types, on average