Guest reviews
Overall rating
7.2
Good
Based on 2,902 reviews
Cleanliness
8.7
Comfort
8.5
Pick-up/Drop-off
8.1
Value for money
8.0
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
pick up and drop
great car
car was great
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great experience
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10.0
Pros: Yes great experience you guys rock
review from
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10.0
Pros: I was able to swap out my defective vehicle very easily.
Cons: A more detailed inspection of the vehicle before release would be preferable. The vehicle I was originally given, a Chrysler 300, had a marked steering problem and a tire that was seriously damaged.
review from
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9.2
Pros: The car, a Kia sedan, was clean and performed very well. The drop-off staff at BNA was friendly, professional, and overall excellent.
Cons: I had my reservation that I made online, and the rental agent ("salesperson") at the arrival desk was very pushy/aggressive trying to up-sell me on like 4 different things: a compact SUV for $15 more per day, insurance, navigation, and even "flat-tire insurance" WTF. Not my first rodeo - I calmly declined all the silliness and moved-on. Nobody needs that nonsense when traveling!
review from
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9.2
Pros: Helpful staff, easy procedure.
Cons: I just chose a car from my category and drove off. It would be better if someone was there to explain any tricky features of the controls.
review from
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10.0
Pros: Easy drop off, nice car, great price.
Cons: Staff who checked me in was weird.
review from
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4.8
Cons: Thrifty did not honor the price for the rental I got on Kayak. While it was only $18 more this time and not worth my time arguing it raises great concern about booking through Kayak. If they difference was much greater than that amount what recourse would I have.
review from
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6.4
Pros: The truck it self was a very nice and clean truck. drove nice and smooth and have all the ins and out
Cons: Fist we had a vehicle there was a hold on it so we had to turn it around and take it back then they overcharged me for gas which I'm not very happy about
review from
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7.6
Pros: Staff in the lot were helpful, at the desk were not.
Cons: Only had one person working the rental desk, so we had to wait a while. She also tried to hustle us to upgrade the vehicle and add insurance a lot harder than normal. Car had some dirt on the back seats, but the rest of the car was clean.
review from
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10.0
Cons: Actually it was a great experience.
review from
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2.0
Cons: Four-day rental for $166 all in was a fair price, but they wanted to charge another $220 to extend the rental to a fifth day. Outrageous. Forced us to drive another car 200 miles to get the rent car back on original deadline.
review from
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10.0
Pros: Very patient with changes and delays. Very knowledgeable about the vehicle. Very easy drop off.
Cons: Rent more luxury rides at affordable pricing.
review from
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2.0
Cons: The car died and then they made it My issue to get it towed and would not bring me another car. Totally unprofessional! Will not use them again.
review from
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10.0
Pros: Yes great experience you guys rock
review from
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10.0
Pros: I was able to swap out my defective vehicle very easily.
Cons: A more detailed inspection of the vehicle before release would be preferable. The vehicle I was originally given, a Chrysler 300, had a marked steering problem and a tire that was seriously damaged.
review from
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9.2
Pros: The car, a Kia sedan, was clean and performed very well. The drop-off staff at BNA was friendly, professional, and overall excellent.
Cons: I had my reservation that I made online, and the rental agent ("salesperson") at the arrival desk was very pushy/aggressive trying to up-sell me on like 4 different things: a compact SUV for $15 more per day, insurance, navigation, and even "flat-tire insurance" WTF. Not my first rodeo - I calmly declined all the silliness and moved-on. Nobody needs that nonsense when traveling!
review from
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9.2
Pros: Helpful staff, easy procedure.
Cons: I just chose a car from my category and drove off. It would be better if someone was there to explain any tricky features of the controls.
review from
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10.0
Pros: Easy drop off, nice car, great price.
Cons: Staff who checked me in was weird.
review from
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10.0
Cons: Actually it was a great experience.
review from
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10.0
Pros: Very patient with changes and delays. Very knowledgeable about the vehicle. Very easy drop off.
Cons: Rent more luxury rides at affordable pricing.
review from
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4.8
Cons: Thrifty did not honor the price for the rental I got on Kayak. While it was only $18 more this time and not worth my time arguing it raises great concern about booking through Kayak. If they difference was much greater than that amount what recourse would I have.
review from
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6.4
Pros: The truck it self was a very nice and clean truck. drove nice and smooth and have all the ins and out
Cons: Fist we had a vehicle there was a hold on it so we had to turn it around and take it back then they overcharged me for gas which I'm not very happy about
review from
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2.0
Cons: Four-day rental for $166 all in was a fair price, but they wanted to charge another $220 to extend the rental to a fifth day. Outrageous. Forced us to drive another car 200 miles to get the rent car back on original deadline.
review from
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2.0
Cons: The car died and then they made it My issue to get it towed and would not bring me another car. Totally unprofessional! Will not use them again.
review from
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Where can I find Thrifty hire cars in Nashville?
1 Terminal Drive, Thrifty car rentals
Address
1 Terminal DriveHours
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 20:30 |
| Sunday | 06:00 - 23:59 |
Phone
+1 877 283 0898Top tips for renting a car from Thrifty in Nashville
- Standard car hires from Thrifty in Nashville are around 12% cheaper than other car types, on average
FAQs about renting a car from Thrifty in Nashville
What is the most popular car hire from Thrifty in Nashville?
Standard (Hyundai Santa Fe or similar) is the most frequently booked car hire type from Thrifty in Nashville.
How many car hire locations does Thrifty have in Nashville?
Thrifty has 1 car hire location in Nashville. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: Nashville Intl airport (BNA)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Nashville Intl airport (BNA)?
Yes
