Book Thrifty hire cars in Nashville

Reviews for Thrifty in Nashville

Recent reviews

Traveller rating

Wonderful

42

Very Good

26

Good

7

Okay

13

Fair

7

Mediocre

0

Poor

25

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car was cleancar smelled

get the carcustomer service

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friendly staffpick up and drop

great pricecar was dirty

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2.0

Made reservation for a one-way rental. Got to counter and was told, “sorry, there was a system glitch that allowed you to make that reservation. We don’t have any one-way cars”.Reviewed 28 Dec 2022

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10.0

The convenience, quick service and an awesome, clean rental!Reviewed 28 Sep 2022

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6.0

The nashville airport is confusing to get in and out of. I forgot to put gas in the car and traffic was so backed up at the airport that I could not go get gas once I was in line at the airport. There was no number to call at the rental desk to let them know I was going to be 10 minutes late. I ended up paying $10 a gallon. Left me with a bad taste overall.Reviewed 25 Jun 2022

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8.0

We reserved a Ford Focus for 3 people driving 2 days and we were immediately told there was no such bar available. We were told there were tiny Chevy Parks available but the woman offered us a Ford Escape as an 'upgrade' and we had to pay more for this. She gave us her discount which lowered the cost, but this is such a poor service where you reserve a car and then it's just not available. Why have a reserve service if its not guaranteed? The woman was lovely but this isn't up to standard.Reviewed 7 Jun 2022

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10.0

The car service was great and easy to get to from the airport. Pick up and drop off was great.Reviewed 17 Mar 2022

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8.0

Everything was good, beside price of Insurance and drop off charge as origin of car was from FL, which means that I returned it for them...Reviewed 10 Mar 2022

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10.0

Fast pickup and drop off. No hassle.Reviewed 26 Feb 2022

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8.0

Signage for car pick up at BNA was unclear. Also, there was no Thrifty staff at drop-off and Hertz staff did not seem to even know this. Overall, however, the car was fine.Reviewed 28 Nov 2021

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2.0

The associate at the counter was so upset I didn’t buy extra coverage. He didn’t tell me how to pick up or return my car - when I asked he kind of gave me some information that was not helpful at all- didn’t mention that keys were in the car and I just had to walk to number written on my envelope nor that when I dropped off I left keys in car and wrote all information on contract and dropped off in a box. I wasn’t told about extra airport taxes - $3 difference- no biggie but still he couldn’t explain why he was charging me more than I was quoted here. The SUV was as promised for 7 people but it smelled of cigarette smoke heavily. It was clean though. It was an easy process actually if it had been explained by the associate at the front desk. Scare tactics don’t work and then throwing a tantrum isn’t helpful either when one says no to all scary scenarios.Reviewed 15 Nov 2021

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8.0

Drop off employees were fantastic but the reasoning for my rating is because the woman that checked us in was SO RUDE. She didn’t even say hello or greet me in any way when I walked up to the counter. I try to give people the benefit of the doubt because everyone has bad days, but this was unacceptable. Her attitude was uncomfortable and unprofessional.Reviewed 11 Nov 2021

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2.0

They had us standing in line for over an hour to get the car that was reserved.Reviewed 11 Nov 2021

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2.0

I will never use Thrifty again. Sent receipt to wrong email (how do they have the wrong email on file when I booked online?). Hung up on me. Have to go submit receipt online. Last time it took 60 (yes, sixty) days to get a final receipt emailed. Totally unacceptable service by ThriftyReviewed 11 Nov 2021

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• What is the most popular car hire from Thrifty in Nashville?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked car hire type from Thrifty in Nashville.

• How many car hire locations does Thrifty have in Nashville?

  Thrifty has 2 hire locations in Nashville. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Nashville Intl airport (BNA)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Nashville Intl airport (BNA)?

  Yes