Guest reviews
Overall rating
7.4
Good
Based on 4,299 reviews
Cleanliness
8.3
Comfort
8.4
Pickup/dropoff
8.2
Value for money
8.1
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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8.8
Cons: Smelled like smoking, price too high for a single day rental.
review from
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10.0
Pros: Very easy process. Great car! More than I expected! A hybrid with great mileage and a super sound system... And that wasn't a premium or luxury car.
review from
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10.0
Excellent
Pros: Car was immaculate, service was friendly, pricing was perfect!
review from
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8.8
Great Rental
Pros: Car was clean, efficient, and ready to go. Loved the available options as well.
Cons: The high cost of a dropoff at another Budget location hurts a bit.
review from
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10.0
Great service
Pros: Everyone at budget was great to work with!
Cons: My car quickly had its Check Oil light come on, but I called roadside service, and they were able to help me swap out the car without any difficulty.
review from
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6.4
Courtesy
Pros: Nice gentleman reminded me about the gas surcharge and asked if I'd like to take the vehicle to be filled up before the crazy fuel charge is charged .
Cons: None
review from
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2.0
Totally misleading
Pros: Nothing
Cons: We've never been to Nashville and don't know our way around. When we booked a rental vehicle, the reservation said it was on Church street 'on airport' location. Once we arrived at the airport we were told Church street was downtown Nashville and we would have to take a taxi there. We ended up cancelling the reservation. Very misleading for tourists and extremely disappointing.
review from
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5.6
Cons: The staff at pickup did not give me all the information that I needed.
review from
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8.0
Returned car to this location
Pros: Dropped off the car at this location. Quick service.
Cons: N/A
review from
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9.6
Easy and quick pick up
Pros: Super fast and easy picking up vehicle. Keys inside car ready to go. Showed receipt and DL to exit.
Cons: Car wasn’t very clean. Some smudges on the windshield and side windows.
review from
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10.0
Great Experience!
Pros: My agent, Maria, was super friendly, efficient and knowledgeable. My car was brand new, fewer than 5k miles! It drove well and provided the room I needed.
Cons: N/A
review from
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5.2
Overcharged and trying to upsell
Pros: My rental was ready on time. The car I reserved, I received.
Cons: Ended up paying $25 more than reservation stated. Claimed all the fees weren't included. I arrived early and they tried to upsell me to another car if I didn't want to wait. I chose to wait and noticed this was a common practice. Almost every rental they tried to make more convenient by charging just "a bit more".
review from
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8.8
Cons: Smelled like smoking, price too high for a single day rental.
review from
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10.0
Pros: Very easy process. Great car! More than I expected! A hybrid with great mileage and a super sound system... And that wasn't a premium or luxury car.
review from
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10.0
Excellent
Pros: Car was immaculate, service was friendly, pricing was perfect!
review from
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8.8
Great Rental
Pros: Car was clean, efficient, and ready to go. Loved the available options as well.
Cons: The high cost of a dropoff at another Budget location hurts a bit.
review from
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10.0
Great service
Pros: Everyone at budget was great to work with!
Cons: My car quickly had its Check Oil light come on, but I called roadside service, and they were able to help me swap out the car without any difficulty.
review from
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9.6
Easy and quick pick up
Pros: Super fast and easy picking up vehicle. Keys inside car ready to go. Showed receipt and DL to exit.
Cons: Car wasn’t very clean. Some smudges on the windshield and side windows.
review from
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10.0
Great Experience!
Pros: My agent, Maria, was super friendly, efficient and knowledgeable. My car was brand new, fewer than 5k miles! It drove well and provided the room I needed.
Cons: N/A
review from
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6.4
Courtesy
Pros: Nice gentleman reminded me about the gas surcharge and asked if I'd like to take the vehicle to be filled up before the crazy fuel charge is charged .
Cons: None
review from
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2.0
Totally misleading
Pros: Nothing
Cons: We've never been to Nashville and don't know our way around. When we booked a rental vehicle, the reservation said it was on Church street 'on airport' location. Once we arrived at the airport we were told Church street was downtown Nashville and we would have to take a taxi there. We ended up cancelling the reservation. Very misleading for tourists and extremely disappointing.
review from
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5.6
Cons: The staff at pickup did not give me all the information that I needed.
review from
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5.2
Overcharged and trying to upsell
Pros: My rental was ready on time. The car I reserved, I received.
Cons: Ended up paying $25 more than reservation stated. Claimed all the fees weren't included. I arrived early and they tried to upsell me to another car if I didn't want to wait. I chose to wait and noticed this was a common practice. Almost every rental they tried to make more convenient by charging just "a bit more".
review from
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Where can I find Budget hire cars in Nashville?
1 Terminal Drive, Budget car rentals
Address
1 Terminal DrivePhone
+1 615 366 0822Top tips for hiring a car from Budget in Nashville
- 25% of our users found a car hire from Budget in Nashville for $139 or less
- Premium car hires from Budget in Nashville are around 20% cheaper than other car types, on average
FAQs about hiring a car from Budget in Nashville
How much does it cost to hire a car from Budget in Nashville?
On average a car hire from Budget in Nashville costs $139 per day.
What is the most popular car hire from Budget in Nashville?
Compact (Ford Focus or similar) is the most frequently booked car hire type from Budget in Nashville.
How many car hire locations does Budget have in Nashville?
Budget has 3 car hire locations in Nashville. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Nashville Intl Airport (BNA)?
Yes
Does Budget offer shuttle or airport pick-up services from Nashville Intl Airport (BNA)?
Yes