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10.0
Although we ended not renting from then, due to an error on our part, they were very helpful and got us on our way in a timely manner.Reviewed 19 Jan 2023
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8.0
I rented the car in the midst of the bomb cyclone and subsequent Southwest Airlines meltdown during the Christmas holidays which led to tens of thousands of passengers to seek alternative transportation. This led to rapid turnover of cars. The first car I was assigned had a nearly flat tire, so I had to stand in a long line to replace it. The car wash system was inoperable, so the car did not get cleaned. The car wash issue was weather related. Otherwise, it was a fun car to drive from Nashville, Tennessee to Milwaukee, Wisconsin. It was a Toyota hybrid, which saved on gas. My experience overall was good, considering that it came in the middle of a weather disaster, which led to a host of related problems. I was just grateful to have a car, and I will definitely rent from them again should I need to rent a car in the future. Budget staff performed admirably well during an unprecedented crisis.Reviewed 28 Dec 2022
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10.0
We loved our dodge Dakota. It was comfortable. We drove it from Tennessee to North Carolina. This car made the beautiful drive even better.Reviewed 21 Nov 2022
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6.0
Staff at the counter were friendly fast and nice. Car was not so clean and the windshield wipers were torn and worn out which I did not know because it was not raining when I rented the car. The next day while driving in rain for 5 hours it was a problem. Cleaning and maintenance is a problem. Counter staff amazing.Reviewed 7 Nov 2022
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6.0
They did not have a car for us on the day we reserved - I had paid the deposit too. We had to go to a different location the next day - which actually was more convenient- the 1st car we got had expired plates - which we didn’t know until we got pulled over by police!! had to drive about 30 miles out of our way to exchange cars. There was no sense of urgency to help us with a new car.Reviewed 31 Oct 2022
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4.0
Car was dirty and bald tires.Reviewed 31 Oct 2022
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8.0
The rate changed while we were standing at the counter.Reviewed 30 Oct 2022
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2.0
CAr rental was more than agreed to. The van back seats were broke - so could don't put in luggage in back- which was why we rented this vehicle. Cruise did not work.Reviewed 26 Oct 2022
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2.0
car was not clean inside or out (food crumbs, car filthy outside) gas tank was not full at pickup.Reviewed 24 Oct 2022
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10.0
The car was ready when we arrived to pick it up. It was clean!Reviewed 24 Oct 2022
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4.0
The vehicle has an inspection sticker on it when I picked it up stating it was thoroughly cleaned and inspected which it Definitely had not been. The cup holders were full of cigarette ash and there was a spoiled banana peel in the driver side door pocket. Not to meantion the was animal hair throughout. I detail cleaned it before I returned it as it should have been when I picked it up. The office staff was pleasant at drop off it was mainly a cleanliness issue.Reviewed 24 Oct 2022
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6.0
The pickup and drop off is a great feature of your rental but that’s about it the car for the money your charging is very high 500-650 for 4 day rental? The cost of leasing these vehicles at your end is about 400 a month car had wear on carpet and one seat guess your not updating fast enough and that’s my take on your rental businessReviewed 21 Oct 2022
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