Book Enterprise hire cars in Key West

Reviews for Enterprise in Key West

Recent reviews

Traveller rating

Wonderful

2

Very Good

3

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

5

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car was greatstaff was very helpful

car availablegreat customer

get the cargreat service

airport location

10.0

Great staff very helpfulReviewed 4 Jan 2023

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6.0

There was a long wait to pick up the car. They also tried to charge me $580, instead of the $167 that I was quoted. There was a very nice lady who fixed the problem, but please pay attention, as I was not the only one experiencing this problem.Reviewed 29 Apr 2022

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6.0

Not too many cars to choose from & car was very noisyReviewed 3 Jan 2022

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2.0

I canceled the reservation the rental place wasn’t even at the airport but was told if I took a car from thatI would be charged a11% more ! So I was left at the airport with no ride so I just ubered. Wouldn’t recommend Enterprise to anyoneReviewed 18 Dec 2021

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8.0

When we dropped off they tried to charge us an additional drop off fee that was not quoted when we rented. I specified pick up and drop off location when booking, then they tried to say we had to pay an additional fee at drop off since not a round trip rental. They “waived” the fee - but we should never have been charged the fee except for what was on my booking receipt to begin with. How many people don’t dispute that drop off fee and just pay when they shouldn’t?Reviewed 15 Nov 2021

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1.9

Horrible experience. I wasn't made aware of the location hours at the time of booking, and my pick-up time was actually their closing time (2:00 pm on Sunday). Our flight arrived late, so the location was long closed, and the only other location didn't have any available vehicles. Never again will I rent via Kayak or with Enterprise.Reviewed 16 Jul 2021

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10.0

Cons:Cleaning inside of the CarReviewed 21 Jun 2021

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4.0

Pros:Drop off was easyCons:The car was filthy and rattling. Ripped up seats in the back..... and the desk guy in key west was so rude and non helpfulReviewed 11 Apr 2021

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8.0

Pros:The drop off was fine!Cons:We had a 10am airport car pickup at Key West International Airport. No cars were available at 9:50am when we arrived. We had to wait until 10:30am for next car coming back to be washed and cleaned. No one asked about Sun Pass. Will have to pay a fortune for each toll we went through without Sun Pass on the car?Reviewed 2 Apr 2021

review from

2.0

Pros:Nice vehicle.Cons:Arrived at the pickup time. They were closed. Came back the next day to get the vehicle, it wasn't ready. After an hour long wait, the vehicle was presented to me. Clearly it was rushed. Did not have a full tank of gas. There was no walk around to inspect the vehicle. I took off with the vehicle. Already late for my meeting. Upon drop off in Miami, I was informed that there was damage to the vehicle on the passenger side rear door. Since it was a black vehicle and on the passenger side, I did not notice it on pickup. So in Miami I was informed that I will be charged for the damage.Reviewed 1 Mar 2021

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4.0

Pros:Reserved a full size sedan in Key West. Only available was a compact. Had no choice and told it was an upgrade. Could not debate as that was the only car available. I took out collision when reserved with Kayak which also covered 2nd driver. I was told that would not give me coverage and second driver had additional charge. I ended up paying twice the amount I locked in on with my reservation. Very disappointed in Enterprise.Reviewed 26 Feb 2021

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2.0

Pros:NothingCons:EverythingReviewed 11 Nov 2020

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• What is the most popular car hire from Enterprise in Key West?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Enterprise in Key West.

• How many car hire locations does Enterprise have in Key West?

  Enterprise has 2 hire locations in Key West. Take a look at our Enterprise hire location map to find the best car hire near you.

• Does Enterprise have a car hire location at the airport: Key West airport (EYW)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Key West airport (EYW)?

  No (according to our data)