Guest reviews
Overall rating
8.5
Excellent
Based on 12,817 reviews
Cleanliness
7.8
Comfort
8.1
Pick-up/Drop-off
7.8
Value for money
8.0
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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9.6
Pros: Very helpful, easy pick-up and drop off.
review from
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10.0
Amazing customer service!
Pros: The employees were all so friendly and helpful. The service for pickup and drop off was simple and fast.
review from
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9.2
Easy Drop Off No Shuttle Back to Hotel
Pros: Easy Drop Off, Check, and Finalization of rental
Cons: No ride back to hotel, had to get cab.
review from
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8.0
Cons: They employees take care customers very good
review from
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3.6
Pros: Rental Agency is not at the airport. This was not clear when it was booked. It appeared to be at the airport on the web site. Shuttle service was haphazard at best. Service was haphazard as well. The people were nice but the office was chaotic and the wait was long both picking up and dropping off.
review from
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4.0
LATE PICK UP
Pros: Tried to make up for late pick-up by reducing the cost.
Cons: Promised an 11:30am pick-up. Showed up at 12:20 after 2 calls. First call I was on hold 20 minutes and then disconnected. The late pcik-up made the connection to flight in Fort Lauderdale tight.
review from
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2.0
Sucked!!!!
Pros: Na
Cons: The car was not available and I had to get in touch with other car rental companies at the very last minute. We were nearly late.
review from
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8.8
So convenient
Pros: Being picked up and dropped off was so very helpful. Saved me a lot of hassel and I will be using enterprise from now on when I need a car.
review from
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10.0
key west
Pros: always great
review from
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9.6
Pros: Very helpful, easy pick-up and drop off.
review from
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10.0
Amazing customer service!
Pros: The employees were all so friendly and helpful. The service for pickup and drop off was simple and fast.
review from
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9.2
Easy Drop Off No Shuttle Back to Hotel
Pros: Easy Drop Off, Check, and Finalization of rental
Cons: No ride back to hotel, had to get cab.
review from
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8.8
So convenient
Pros: Being picked up and dropped off was so very helpful. Saved me a lot of hassel and I will be using enterprise from now on when I need a car.
review from
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10.0
key west
Pros: always great
review from
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3.6
Pros: Rental Agency is not at the airport. This was not clear when it was booked. It appeared to be at the airport on the web site. Shuttle service was haphazard at best. Service was haphazard as well. The people were nice but the office was chaotic and the wait was long both picking up and dropping off.
review from
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4.0
LATE PICK UP
Pros: Tried to make up for late pick-up by reducing the cost.
Cons: Promised an 11:30am pick-up. Showed up at 12:20 after 2 calls. First call I was on hold 20 minutes and then disconnected. The late pcik-up made the connection to flight in Fort Lauderdale tight.
review from
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2.0
Sucked!!!!
Pros: Na
Cons: The car was not available and I had to get in touch with other car rental companies at the very last minute. We were nearly late.
review from
Where can I find Enterprise hire cars in Key West?
2516 N Roosevelt Blvd, Enterprise car rentals
Address
2516 N Roosevelt BlvdPhone
+1 305 292 0220FAQs about hiring a car from Enterprise in Key West
How many car hire locations does Enterprise have in Key West?
Enterprise has 1 car hire location in Key West. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Key West Airport (EYW)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Key West Airport (EYW)?
No (according to our data)