Book Enterprise hire cars in Key West

Key West, FL, United States
1 Nov — 8 Nov
Key West, FL, United States
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Key West

Overall rating5.9 OkayBased on 17 reviews
Cleanliness
6.3
Comfort
7.0
Overall
5.7
Pick-up/Drop-off
6.1
Value for money
5.4

Recent reviews

Traveller rating
3
0
4
3
0
Find reviews that mention:
5.6
Pros:I reserved a pickup truck because I had small trees to transport800 miles. When I got there, no truck! Minivans are a poor substitute. There was never going to be a truck. They know when you get there you’ll take whatever they can give you- too late to do otherwise. Have had similar issues with enterprise. Reserve to a destination then when you pick up they tell you the location is closed, you have to return 90 minutes away from your destination. Know they have no obligation to deliver what you reserve or receive it where you want.Reviewed 16 Jun 2020
review fromkayak
4.0
Pros:I first was given a car that I as a female driving 100 plus miles fid not fill safe it. I called and the representative handled it well, however was a very different story when I went to pick up the exchange. they did have a car but refused to exchange it. I told him I wasnt driving the car so to give me options. He said to wait around for an hour and he would have a few. I did, that the whole time not in rep acknowledged I was there or how much time I still had to wait. at about the 1.5 mark he exchanged my key and sent to the parking lot to find the car.Cons:customer care is all the brick and mortar store have to set themselves apart as everything is moving quickly to having items shipped. The service given was unacceptable but helped me to realize that in my own store I could do better. Shame on the company that doesn't take a few risk now and again or absorb the cost the service their clients with excellence. one of the employees at enterprise was lying and it isn't my job to figure out if it was the rep at the location or the rep on the phone. I would like to rely on the integrity of the company and its staff. This is the first time this has happened but it only tajes once to put a stain on an otherwise clean reputation. Now should I rent again I will not have the same trust not confidence as I had before. I am hoping that moving forward I’ll be able to find a car from another agencyReviewed 22 Oct 2020
review fromkayak
2.0
Pros:Nice vehicle.Cons:Arrived at the pickup time. They were closed. Came back the next day to get the vehicle, it wasn't ready. After an hour long wait, the vehicle was presented to me. Clearly it was rushed. Did not have a full tank of gas. There was no walk around to inspect the vehicle. I took off with the vehicle. Already late for my meeting. Upon drop off in Miami, I was informed that there was damage to the vehicle on the passenger side rear door. Since it was a black vehicle and on the passenger side, I did not notice it on pickup. So in Miami I was informed that I will be charged for the damage.Reviewed 1 Mar 2021
review fromkayak
4.0
Pros:Reserved a full size sedan in Key West. Only available was a compact. Had no choice and told it was an upgrade. Could not debate as that was the only car available. I took out collision when reserved with Kayak which also covered 2nd driver. I was told that would not give me coverage and second driver had additional charge. I ended up paying twice the amount I locked in on with my reservation. Very disappointed in Enterprise.Reviewed 26 Feb 2021
review fromkayak
2.0
Pros:NothingCons:EverythingReviewed 11 Nov 2020
review fromkayak
8.0
Pros:Great car and nice counter staff.Cons:The car smelled of cigarette smoke.Reviewed 10 Aug 2020
review fromkayak
8.0
Pros:The drop off was fine!Cons:We had a 10am airport car pickup at Key West International Airport. No cars were available at 9:50am when we arrived. We had to wait until 10:30am for next car coming back to be washed and cleaned. No one asked about Sun Pass. Will have to pay a fortune for each toll we went through without Sun Pass on the car?Reviewed 2 Apr 2021
review fromkayak
4.0
Pros:Drop off was easyCons:The car was filthy and rattling. Ripped up seats in the back..... and the desk guy in key west was so rude and non helpfulReviewed 11 Apr 2021
review fromkayak
10.0
Cons:Cleaning inside of the CarReviewed 21 Jun 2021
review fromkayak
2.0
Cons:I rented the car that am. And when I showed up they didn’t have a car for me. I had to rent from hertz and pay more money.Reviewed 18 Feb 2020
review fromkayak

Where can I find Enterprise hire cars in Key West?

3491 S Roosevelt Blvd, Enterprise car hires

Address

3491 S Roosevelt Blvd

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 844 958 1292

Address

2516 N Roosevelt Blvd

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00

Phone

+1 305 292 0220

Good to know

Most popular location

2516 N Roosevelt Blvd

Most popular car type

Luxury

FAQs about hiring a car from Enterprise in Key West

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Enterprise in Key West.

  • Enterprise has 2 car hire locations in Key West. Take a look at our Enterprise hire location map to find the best car hires near you.

  • Yes

  • No (according to our data)