Cons: Hertz does not inform their employees that rent the cars about their closed (For ever) locations for drop off. These locations no longer exist.
I went to three closed locations before I finally found one that still existed.
Cons: I could not rent. The car places closed at 6
Cons: Less hidden fees
Pros: Pick up and drop off were super easy; but was concerned no one was there to inspect the vehicle for either. It all worked out; just unaccustomed to it.
Pros: Car was fine.
Cons: The woman at the Hertz counter was not helpful. She didn’t even get off the phone to help us. She gave us no directions about the car. She was rude.
Pros: It's been almost 20 days still haven't received my refund from a canceled reservation Just ridiculous..
Cons: Train Your staff on proper protocol get everybody on the same page and provide better customer service
Pros: Very effiient & friendly
Pros: Key West Hertz Staff Assistance
Pros: Quick check-out.
Cons: Not much
Cons: Agent at pickup refused to acknowledge that gas was not full.
Easy drop off
Pros: Super fast and easy drop off
Cons: Want much to comment on. All we did was drop the car off and that was super easy.
Pros: I enjoyed the convertible
Hertz has 1 car hire location in Key West. Take a look at our Hertz hire location map to find the best car hires near you.