Book Thrifty hire cars in Key West

Reviews for Thrifty in Key West

Recent reviews

Traveller rating

Excellent

10

Good

8

Okay

1

Mediocre

2

Poor

0

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car was cleancustomer service

car availableper day

get the carpick up and drop

friendly staff

10.0

Pros:Staff was helpful and friendly and drop off was super easy.Cons:All was good.Reviewed 27 May 2021

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8.8

Pros:Pretty simple in & out. Toll policy so-so.Cons:Car wasn't ready for pickup at my allotted time.Reviewed 29 Sep 2020

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6.0

Pros:The staff was helpful at check-in and check-out.Cons:The air conditioner was not that great in the daytime heat and the gas tank was not full on pickup.Reviewed 17 Aug 2020

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2.0

Pros:I was unable to cancel my rental. Plans changed due to COVID-19Cons:I was unable to cancel my rental. Plans changed due to COVID-19Reviewed 11 Aug 2020

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6.0

Pros:Didn't get to take the tripCons:Didn't get a refund for the auto insurance after my trip was cancelled.Reviewed 26 Mar 2020

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10.0

Cons:cheaper ratesReviewed 24 Mar 2020

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6.4

Pros:nothing reallyCons:I did not like the fact that I specifically rented a convertible and when I checked in there were not any available and the rep was not able to tell me when one would be available. Unexpectedly I had to return the Jeep 2+full days early and was not offered any type of refund or credit, bad business in my opinion.Reviewed 30 Jan 2020

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8.0

Cons:No fluid came out for the windshield wipers which was frustrating. We bought more but it still didn't work. Told the lady at the counter when we returned the car & she deducted the cost of the fluid from our bill. Much appreciatedReviewed 28 Jan 2020

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10.0

Pros:Quick and easy pick up and drop off. Great rate compared to others.Reviewed 23 Jan 2020

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4.0

Pros:-Cons:Unprofessional counter staff. To be replacedReviewed 17 Aug 2019

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10.0

Pros:staff was just fine,Cons:convertible camaro was not a good car.... for such a large sports car it had very little room... at best it is a 2 seat car. only a tiny person can ride in the back for more than a block or two..... with the top down. zero room for luggage other than back seatReviewed 3 May 2019

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7.2

careful making changes with ThriftyPros:we were told we could change the contract and change it back without any problemCons:when we tried to change it back to the original plan it was difficult over the phone, and then the lady at the counter was difficult as well. she then did remove the late fee and change fee and continued to talk about how we were "late" when actually we were early when using the original contract terms. not a great customer service at all and will avoid thrifty again unless they significantly less money.Reviewed 2 Sep 2018

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• What is the most popular car hire from Thrifty in Key West?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Thrifty in Key West.

• How many car hire locations does Thrifty have in Key West?

  Thrifty has 1 car hire location in Key West. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Key West airport (EYW)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Key West airport (EYW)?

  Yes