Book Alamo hire cars in Key West

Key West, FL, United States
27 Sep — 4 Oct
Key West, FL, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Key West

Overall rating6.8 GoodBased on 75 reviews
Cleanliness
6.8
Comfort
7.2
Overall
6.8
Pick-up/Drop-off
6.4
Value for money
7.3

Recent reviews

Traveller rating
14
4
5
9
0
Find reviews that mention:
7.2
Pros:A huge discount, about half price on a nice, premium car. Airport drop-off was perfectCons:Pick up at Key West, FL on 12/23/2019 was a disaster at many levels. My reservation with the super discounted rate, about half price, was at Alamo/Enterprise/National’s off-site location about a mile away from the Key West airport. When walking outside I noticed the line at the in-terminal Alamo/Enterprise/National counter was really long and thought maybe “off-site” might be faster! Wrong! The reservation said wait for the Alamo/Enterprise/National shuttle, it never showed. I called the phone number on the reservation. I finally talked to a real person after navigating numerous frustrating menus. The person obviously wasn’t local and connected me with the offsite Alamo location, so she thought. The person that answered said, “Gino’s Appliances” and commented that Alamo has the wrong number in their website. Next, I Googled the offsite Alamo location and called, once again, “Gino’s Appliances”. Inside the terminal and the line was still super long and barely moving. There was only one person at the counter and she appeared a bit stressed. Clearly Alamo/Enterprise/National management at Key West Airport could care less about customer service. Meanwhile, back outside the shuttle never showed so we took a cab to the off-site location. The situation improved fast at the offsite location, the folks were nice and helpful. When asked they said they stopped the shuttle service awhile back and felt bad for Gino’s Appliances but that headquarters hadn’t updated their records and websites. Also, they said I could return the car to the airport if desired, no more taxi rides… The rental experience was great after that.Reviewed 28 Dec 2019
review fromkayak
2.0
Pros:The convenience is good because it's a small airport.Cons:They never give you the car you reservedReviewed 4 Jan 2021
review fromkayak
2.0
Pros:Nothing. No one was there to assist us with getting our vehicle when we prebooked weeks in advance. After calling corporate, it turns out that front desk people are supposed to stay up to two hours after closing to make sure those who booked could get their car. Yet the security guard told us that the staff LEFT EARLY EVEN THOUGH THEY HAD OUR RESERVATION ON FILE.Cons:Everything. Considering we didn’t get our car due to poor customer service.Reviewed 18 Oct 2020
review fromkayak
10.0
Pros:Yes staff was very helpful and friendly. I will be renting Alamo from now on in K West.Cons:nothing.Reviewed 1 Apr 2020
review fromkayak
10.0
Pros:The Alamo staff are the best in Key West.Reviewed 25 Jul 2020
review fromkayak
4.0
Pros:Complimentary upgrade because my vehicle was unavailableCons:Car was not available upon pickup. Was told three hour wait but did not get called for seven hours. Car was dirty and windows needed to be cleaned from all the previous dirt and grim. Customer service disconnected my call six times while trying to remedy the problemReviewed 11 Apr 2021
review fromkayak
2.0
Pros:Friendly staffCons:Car was not what I reserved. They had no full size cars available. Car smelled like smoke and made my kids sickReviewed 5 Apr 2021
review fromkayak
2.0
Pros:N/ACons:Didn’t have my rental car available @ time of pick-up. Had to cancelReviewed 13 Apr 2021
review fromkayak
10.0
Pros:everything went smoothly, from booking to returnCons:price can always be better, but in this case Alamo was the best price.Reviewed 19 Apr 2021
review fromkayak
10.0
Pros:The staff were wonderful! They were so helpful and patient in what was a difficult circumstance at timesCons:Like most islands, the inventory is limited and the prices higherReviewed 11 Jun 2021
review fromkayak
2.0
Pros:Staff was reluctant to help. arrived at pickup and was told cara wouldn’t be ready for another 2 hours.. which was 4 hours over our original pickup time. Stranded at an airport waiting for our car.Reviewed 28 May 2021
review fromkayak
2.0
Pros:Our problem was t the falls of the agent but he handled it GraciouslyCons:Our car should have been waiting for us not us waiting for it We waited 1 1/2 for a car to be returned and our reservation filled.what part of reservation did they nor understand?Reviewed 4 Jan 2020
review fromkayak

Where can I find Alamo hire cars in Key West?

3491 S Roosevelt Blvd, Alamo car hires

Address

3491 S Roosevelt Blvd

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 844 958 1293

Good to know

Most popular location

3491 S Roosevelt Blvd

Most popular car type

Luxury

FAQs about hiring a car from Alamo in Key West

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Alamo in Key West.

  • Alamo has 1 car hire location in Key West. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes