Guest reviews
Overall rating
8.7
Excellent
Based on 187 reviews
Cleanliness
8.7
Comfort
8.8
Pick-up/Drop-off
8.6
Value for money
8.5
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
54
13
11
4
4
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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10.0
Pros: I was able to just walk in and get the car very fast....but then, there was only one other guy there.
Cons: k
review from
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8.8
Pros: Staff were very kind and helpful. Easy access to the airport. Car was clean and in pretty good condition - (damage was correctly noted by the representative).
review from
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10.0
Pros: Both pickup and drop off were great. Your personnel there were top notch.
Cons: You could advise them to let people know about Costco's low gas prices.
review from
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10.0
Pros: yes
Cons: no, except I stupidly bought the kayak insurance with the promise of allowing extra drivers. Enterprise waved it away as invaluable and unnecessary. $66 wasted since they Enterprise didn't recognize any of the Kayak insurance policy and promise to allow additional drivers - worthless!
review from
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10.0
Pros: Price, comfort, fuel economy
Cons: None
review from
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10.0
Pros: Staff was friendly and was offered a free upgrade! Rental process was quick and easy!
review from
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10.0
Pros: Staff was helpful, car was great.
Cons: Gas mileage wasn’t great in rental car
review from
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9.6
Pros: Reserved car over the phone just 15 minutes before closing and they were very gracious picking me up and staying late to send me on my way. Tyler was great!
review from
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4.4
Pros: Easy drop off
Cons: Cleaner car cheaper price
review from
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10.0
Pros: Friendly helpful staff! Easy pick up and drop off.
Cons: No complaints!
review from
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10.0
Pros: Elise, texter and Hilo were amazing, thanks
review from
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10.0
Pros: Very fast service. Renting and return were great.
review from
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Where can I find Enterprise hire cars in Kailua-Kona?
Top tips for renting a car from Enterprise in Kailua-Kona
- Economy car hires from Enterprise in Kailua-Kona are around 49% cheaper than other car types, on average