Book Enterprise hire cars in Kailua-Kona

Reviews for Enterprise in Kailua-Kona

Recent reviews

Traveller rating

Wonderful

43

Very Good

11

Good

2

Okay

5

Fair

0

Mediocre

0

Poor

6

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car was greatgreat price

get the cargreat customer

car availablecustomer service

staff was very helpfulairport location

pick up and dropgreat experience

great service

2.0

We waited 90 minutes for a car. 90 minutes. The type we reserved wasn’t available so we were given a gas guzzler. We drove back to the airport the next day and got a different car - a beat-up Elantra with 47,000 miles on it. We were told it was “ready to go.” It was a blatant lie - it was filthy and spent the next hour cleaning the windows and vacuuming. Really lousy experience.Reviewed 25 Jun 2022

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2.0

Waited for shuttle van, which passed us three times. Eventually had to take a taxi to hotel. Enterprise said they would contact us and deliver a car. Never heard from them again. Last time for Enterprise…..Reviewed 24 May 2022

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10.0

I’ve had many different experiences with enterprise locations over the years. This location crew for both the pickup at Enterprise and drop off at Alamo was very efficient, fast, friendly, and professional. Kudos to them and makes me want to rent with Enterprise again! Great job, thanks!Reviewed 30 Mar 2022

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8.0

Just fineReviewed 8 Jan 2022

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6.0

Understaffed like so many other businesses right now. Workers all seemed really worn out and running their butts off. Car windows wouldn’t close completely and was told it was factory defect, and it rained heavily for days so obviously it did get a little damp inside.Reviewed 9 Dec 2021

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10.0

Since the rental agency is 7/1/2 miles from the airport, they should offer a free shuttle to and from the rental cars, instead of a costly taxi serviceReviewed 1 Dec 2021

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8.0

Off airport, hard to get to at extra expensive both ways. Cheaper rates from airport site was worth it.Reviewed 27 Nov 2021

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6.0

Enterprise facilities in Kona are closed, all transactions are being handled at Alamo. This causes longer wait times to pick up the car and possibly even for a shuttle.Reviewed 22 Nov 2021

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10.0

The $28 taxi ride with Kona Taxi from the airport to the Enterprise office was well worth it. He picked us up on time right next to the baggage claim and to our car. The Dodge Charger was very comfortable for the two of us. Kona Taxi was waiting for us at the Enterprise office at 6:15AM to take us to the airport for our return flight. Dropped the key in Enterprise's night drop slot. It was easy.Reviewed 13 Oct 2021

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10.0

Staff was very friendly and accommodating.Reviewed 22 Sep 2021

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1.9

They didn’t have an Fast Pass to offer us then tried to change us $15 per toll that we got charged for. We also got a ticket because their registration stickers weren’t up to date.Reviewed 8 Sep 2021

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10.0

Pick up was really easy. Hopefully prices will go down more though.Reviewed 23 Aug 2021

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• What is the most popular car hire from Enterprise in Kailua-Kona?

  Luxury (Chrysler 300 or similar) is the most frequently booked car hire type from Enterprise in Kailua-Kona.

• How many car hire locations does Enterprise have in Kailua-Kona?

  Enterprise has 2 hire locations in Kailua-Kona. Take a look at our Enterprise hire location map to find the best car hire near you.

• Does Enterprise have a car hire location at the airport: Kona Intl airport (KOA)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Kona Intl airport (KOA)?

  Yes