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2.0
Dollar oversold and had no vehicles. Ended up getting a vehicle from another rental placeReviewed 4 Jan 2023
review from![kayak]()
2.0
Never rent from Dollar again…Reviewed 1 Jan 2023
review from![momondo-kyk-wl]()
2.0
For starters when you show up at the time you’re supposed to and you wait in a long line you think that’s the end….wrong! You then are told go go stand outside and the car will be pulled up. An hour later it shows up. The cleanliness of the car was so gross. The inside had stuff everywhere. The outside of the car looked as tho someone had tapped stuff to the doors of the car and the sticky tape residue was never removed. A white car with big marks running down the sides of it is embarrassing. I shouldn’t be responsible for cleaning a rental car but that’s what I had to do. I would never rent from dollar nor kayak again. What a joke!Reviewed 30 Dec 2022
review from![kayak]()
2.0
They were out of cars when we arrived which defies my understanding of a RESERVATIONReviewed 25 Dec 2022
review from![kayak]()
4.0
Made a huge mistake upgrading to a Jeep and not understanding all the costs as well as the total cot. It went from $800 to $1800 for the two weeks. I did not realize the cost included the original $500 I was charged when booking the car. Jeep was infested with cockroaches and the three women that rode in it were not happy about that.Reviewed 23 Nov 2022
review from![kayak]()
4.0
Friendly staff, 1.75 hours in line to pickup the car. they had no cars available and were renting them as they were coming back with a quick outside wash job.Reviewed 21 Nov 2022
review from![kayak]()
2.0
Long long long wait in line to pick up vehicle 2+ hrs. Will never use again. EverReviewed 27 Oct 2022
review from![kayak]()
6.0
Everything took a long time. Getting someone to acknowledge me waiting in line, getting through the counter check-in, and finally getting our car. The staff were probably overwhelmed with it being Ironman weekend, but it wasn't busy at Dollar. They were a little unprofessional and not as overtly friendly as I was hoping. Their cars were older, so we didn't have navigation in the car. Would have been helpful since the island doesn't have great cell reception everywhere. Overall, the experience was fine.Reviewed 17 Oct 2022
review from![kayak]()
2.0
4 hours in 85 degrees temps to get a car that wouldn’t go into gear . Then get a car that we had to bring back bc the front tires had no tread and where unsafe. Then we got a nice car but where charged $195 for who knows . Then when we brought the car back they gave us a hard time bc the car didn’t have a front plate. Which it never did. But that was there style, Worst car rental experience ever.Reviewed 18 Sep 2022
review from![kayak]()
10.0
Price could have been better, but we’re happy with what we got. Staff was friendly and helpful. Shuttle was clean and the vehicle was in great shapeReviewed 1 Sep 2022
review from![kayak]()
2.0
I reserved the car but still had to wait over an hour for them to bring it up. In addition, there were so many people waiting, there wasn’t any room under the canopy and most us scramble to find shade. It was scorching hot and they didn’t offer any water or allowed people to wait in the AC building. When I finally got my car, it was old and stained. The engine made a horrible noise when we started driving so we returned it immediately and rented another car from National.Reviewed 10 Aug 2022
review from![kayak]()
4.0
Expect 2 - 2 1/2 hour delay to pick up your car. Not an isolated case based on other’s comments after returning my car. Staff was friendly but there has to be a more efficient way to get your car.Reviewed 27 Jul 2022
review from![kayak]()