Guest reviews
Overall rating
7.3
Good
Based on 6,511 reviews
Cleanliness
7.6
Comfort
7.7
Pickup/dropoff
7.6
Value for money
7.3
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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8.0
Cons: Car was not in good condition.
review from
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9.6
Pros: Yes!
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5.6
Pros: Friendly staff in Kona
Cons: Very slow staff, both renting in Kona and returning in Hilo. Guess they were on Island Time and I wasn't!
review from
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9.6
Cons: Entire rental was great.... Fast and easy.
review from
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2.0
Pros: None
review from
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5.2
Pros: The drop-off was easy.
Cons: The stuff there lured us into upgrading to a much more expensive car by telling us that the one we reserved was too small for us and they have nothing else in between for us. He also forced us to buy the insurance by telling us that they do not recognize insurances that we bought from a third party.
review from
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10.0
Cons: Would have been helpful to know I had to pay for collision before I got to the counter or would cost a LOT MORE
review from
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10.0
Thanks great experience
Pros: Easy pick up and drop off
Cons: Could not extend the use as suggested
review from
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6.8
Mustang
Pros: Upgraded from compact car to mustang convertible for free. Very fun car for our Hawaii trip, but the wrench symbol popped up when we were driving up a steep hill. Ended up being fine once we re-started car, but it was very scary to run into any possible car problem on the road we were on.
Cons: See above
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10.0
Pros: Staff was very friendly, especially on the return. Efficient operation with a timely shuttle from the Kona airport.
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10.0
Pros: Everything was great from the cleanliness of the car to the friendliness of the workers.
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8.4
Cons: Check in counter too long of line
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9.6
Pros: Yes!
review from
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9.6
Cons: Entire rental was great.... Fast and easy.
review from
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10.0
Cons: Would have been helpful to know I had to pay for collision before I got to the counter or would cost a LOT MORE
review from
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10.0
Thanks great experience
Pros: Easy pick up and drop off
Cons: Could not extend the use as suggested
review from
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10.0
Pros: Staff was very friendly, especially on the return. Efficient operation with a timely shuttle from the Kona airport.
review from
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10.0
Pros: Everything was great from the cleanliness of the car to the friendliness of the workers.
review from
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8.0
Cons: Car was not in good condition.
review from
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6.8
Mustang
Pros: Upgraded from compact car to mustang convertible for free. Very fun car for our Hawaii trip, but the wrench symbol popped up when we were driving up a steep hill. Ended up being fine once we re-started car, but it was very scary to run into any possible car problem on the road we were on.
Cons: See above
review from
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8.4
Cons: Check in counter too long of line
review from
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5.6
Pros: Friendly staff in Kona
Cons: Very slow staff, both renting in Kona and returning in Hilo. Guess they were on Island Time and I wasn't!
review from
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2.0
Pros: None
review from
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5.2
Pros: The drop-off was easy.
Cons: The stuff there lured us into upgrading to a much more expensive car by telling us that the one we reserved was too small for us and they have nothing else in between for us. He also forced us to buy the insurance by telling us that they do not recognize insurances that we bought from a third party.
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Where can I find Dollar hire cars in Kailua-Kona?
73-200 Kupipi Street, Dollar car rentals
Address
73-200 Kupipi StreetPhone
+1 866 434 2226Top tips for hiring a car from Dollar in Kailua-Kona
- Economy car hires from Dollar in Kailua-Kona are around 31% cheaper than other car types, on average
FAQs about hiring a car from Dollar in Kailua-Kona
What is the most popular car hire from Dollar in Kailua-Kona?
Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Dollar in Kailua-Kona.
How many car hire locations does Dollar have in Kailua-Kona?
Dollar has 4 car hire locations in Kailua-Kona. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Kona Intl Airport (KOA)?
Yes
Does Dollar offer shuttle or airport pick-up services from Kona Intl Airport (KOA)?
Yes