Book Thrifty hire cars in Kailua-Kona

Reviews for Thrifty in Kailua-Kona

Recent reviews

Traveller rating

Wonderful

34

Very Good

12

Good

3

Okay

10

Fair

14

Mediocre

0

Poor

30

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car was cleannever rent

get the carpick up and drop

car availablecar was dirty

friendly staffcustomer service

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great price

2.0

We waited over an hour in line to pick up a car. When we got to the front, we were told that we would have to wait at least another hour for a car as there were no cars of the type we reserved available.Reviewed 25 Jan 2023

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8.0

Our only problem was that the car had only 2/3 tank of gas when we picked it up. We noticed this shortly after leaving the lot and returned immediately and they topped off the tank.Reviewed 20 Jan 2023

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2.0

Took 90 minutes for car to be ready upon pickup. No wiper fluid. Car had bugs on floor in front seat. No one said sorry, or offered and compensation when we returned car and told them about problems. EwReviewed 4 Jan 2023

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2.0

To begin with the shuttle service never came! We waited at the airport for 27 minutes. A shuttle driver from a competitor company picked us up and dropped us at Thrifty. The attendants were very unprofessional. The car was not clean. The windows were very dirty. Glad I only had the car for 20 hours! I’m going back to Hertz.Reviewed 14 Dec 2022

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2.0

The return was easy. The pick up could have been better, had to wait for an hour and a half to pick up the car. Original reservation is at 10 didn’t leave the lot until 1130Reviewed 29 Oct 2022

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6.0

Ease of pickup and drop off. Odor in car when AC was off.Reviewed 31 Aug 2022

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4.0

This is not at an airport location. It is a Hertz office at a hotel about twenty minutes away. They have a limited number of cars and less likely to have what was requested. If using this office call ahead to ensure you know the exact model you will receive. I expected a premium car and received a base level Chevrolet with no options of any kind.Reviewed 23 Aug 2022

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2.0

Overcharged with no options for carsReviewed 25 May 2022

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10.0

Super easy car pickup for us at the Marriott in Kona. No line, no waiting. Great staff.Reviewed 24 May 2022

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4.0

Accidentally canceled when I realized I could keep my rental no one could assist because I booked with Orbitz and Orbitz could not help because they can’t access your system. FOOLISHNESSReviewed 27 Apr 2022

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4.0

Stood in line for over 1 hour :(Reviewed 26 Feb 2022

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6.0

Very long wait line for pick up. Tried to scare you into buying more insurance. Only 5 people allowed inside and everyone else has to stand outside. Yet they charged me $50 "Customer Facility Utilization" fee.. Would not recommend if other companies have comparable prices.Reviewed 14 Jan 2022

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• What is the most popular car hire from Thrifty in Kailua-Kona?

  Compact (Nissan Versa Note or similar) is the most frequently booked car hire type from Thrifty in Kailua-Kona.

• How many car hire locations does Thrifty have in Kailua-Kona?

  Thrifty has 2 hire locations in Kailua-Kona. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Kona Intl airport (KOA)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Kona Intl airport (KOA)?

  Yes