Pros: Price was good compared to other rates for a minivan
Cons: Pick up was a disaster. Understaffed and chaotic environment. Stood in line for an hour at 11 pm Car brakes were a problem not sure what was the issue but they needed maintenance.
Great van for Hawaii
Pros: The van was clean and nice and easy to drive. Picking up and dropping off the van was an easy process. The Budget sales person was kind and helpful.
Cons: I didn't like that there weren't enough vehicles to rent in Hawaii.
Pros: Very helpful and friendly staff.
Cons: Well I guess if they would have given me the car for 1/2 price I guess it could have been better, but otherwise great experience.
Pros: Helpful and friendly service
Cons: Check in only had 2 workers so there was quite a wait. More staff members
Pros: Drop off easy , mahalo.
Pros: All was great easy !
Pros: Friendly staff. Quick and easy pick-up/drop-off
Cons: I think you should guarantee type of vehicle
Pros: Staff was friendly and helpful.
Pros: The car we rented was great, and drop off went smoothly.
Cons: Our flight arrived half an hour late, and we then had to stand in a TWO HOUR line at Budget to pick up the car. When we got to the front, no apology, but they had the nerve to ask us why we were late picking up. Seriously?!? To top it off, they then made us wait longer for the car to be cleaned.
Pros: Staff was able to combine my 2 reservations into 1 so we did not have to return the car
Cons: Tried to call the local office for 2 weeks never got a person to answer the phone let several messages with no call back. Car had no back up camera, windshield wiper blades were in poor quality needed to be changed...it rained every day where we were...will not rent from budget
Pros: Staff was very nice and friendly.
Cons: Car was dirty. It had a women's bathing suit it the back. Transmission slammed into gear. Windows didn't go all the way closed. Missing pieces for the convertible.
Compact (Jeep Renegade or similar) is the most frequently booked car hire type from Budget in Kailua-Kona.
Budget has 1 car hire location in Kailua-Kona. Take a look at our Budget hire location map to find the best car hires near you.