Book Enterprise car hires in Des Moines

Pros: I didn’t even have a car when I had placed a reservation well in advance.

Cons: The pick up time for my car was set for 5pm, the location closed at 5pm. I called first thing the following morning to pick up my rental & they told me they no longer had the vehicle available because I hadn’t showed up to pick up the car at my scheduled appointment time— even though I did, they were just closed by that time. I was told theyd call me later on that same afternoon to give me an update & I never even got a call, no apologies for the inconvenience, nothing. Frustrating to say the least.

Pros: Pick up was easy, drop off was just a drop box since it was a Sunday evening.

Cons: The whole 3 hour drive we kept having large ants crawling on us! So gross and annoying.

Pros: Yes

Cons: i booked and have always use my bank of america debit card for my car rentals and was denied my reservation cause i dont have a major cc when i have done it for years and thru enterprise before.

Cons: When the agency called to confirm the reservation it would have been nice for them to mention when they closed. Reservation was for 12:00PM and the agency closed at 12. When i arrived at 12:15 they had already closed and I was unable to get the rental.