Pros: staff was very friendly. Drop off was confusing as it was no longer Thrifty but Hertz
Pros: The entire experience could not have been easier and more convenient.
Cons: My car stopped working. Had to get an uber to get where I needed to go. The lyft they got me didnt even bring me to the right place to pick up my car at first. I had an extremely disappointing experience.
Cons: I reserved a 7 passenger and after my card was scanned and I walked outside, I noticed I was given a 5 passenger. Transaction was supposed to be avoided but there continues to be a hold on my account
Cons: Staff was incredibly rude and very unhelpful
Pros: It as quick and easy
Good job Thrifty.
Pros: Efficient, friendly staff!
Cons: Difficult to find my car in the lot at pickup at DSM.
Nice new car
Pros: Car was brand new, very nice. Friendly experience.
Cons: Pick up and drop off was a breeze. Counter agents were very pleasant. Vehicle was in excellent condition.
Pros: Customer service and price
Cons: Availability of cars
Pros: Very efficient and good price.
Smooth and practical
Pros: Easy pick up and drop off at Airport, friendly staff
Cons: Misleading about the description of the car. It says special size for "5 people, 2 luggages", actually just a smallest "compact" car. If they just be simple use "compact" will be better to understand.
Compact (Ford Focus or similar) is the most frequently booked car hire type from Thrifty in Des Moines.
Thrifty has 1 car hire location in Des Moines. Take a look at our Thrifty hire location map to find the best car hires near you.