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2.0
Cons:My pick up was scheduled the time they closed at 12Reviewed 4 May 2021
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8.0
Cons:The vehicle wasn’t cleaned and didn’t have any gas, so we had to switch to another, but same sized. Long line at check in, had to wait over 30 minutes and then spent another 20 minutes or so with the associate. The associates were great though. Wished the car had an entertainment package for the money. Will rent there again.Reviewed 6 Apr 2021
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6.8
Pros:The pickup was easy, but the drop off was like, "ok, thank you, have a good day"Cons:I wish the drop off would have been just as good as the pickup. Also allow others to smell the inside of the car before they sign.Reviewed 6 Sep 2020
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9.2
Pros:Yes it was greatReviewed 2 Jun 2020
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4.0
Pros:Rented a premium car, gave me a minivan. Said the cars sitting out front had already been rented... yet u was the only one there...Cons:What couldn’t have?Reviewed 26 Jun 2019
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9.6
Pros:Pick up in Chattanooga was quick, easy, and pleasant.Reviewed 13 Oct 2018
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6.8
Pros:Allowed a oneway drop off at Knoxville when travel plans had to change.Cons:The enterprise location made me take a $17 dollar taxi to the second location located a very short distance from airport. It was my mistake in original booking but they made no effort to assist me other than informing me that I was at the "wrong" location.Reviewed 10 Oct 2017
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2.0
Enterprise cancels reservation - and makes a new one for 4x original!!Cons:A cancelled reservation because of late arrival.Reviewed 8 Oct 2017
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2.0
Cons:When I got there, they did not have a car for me and would not have a car for me. Said I booked it online, so was not their problem. I was on a very tight time schedule and the delay of having to find another car ended up causing me to miss a flight that evening. An interesting chain of events.Reviewed 22 Jul 2017
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7.2
Pros:the vehicleCons:the vehicle had stuff in it from another renter.also it took 30 min to get help when i returned vehicle.Reviewed 21 Jul 2017
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10.0
Excellent service and valuePros:I rented a full-size vehicle for an exhaustive month long trip out west. I shopped around for several months before deciding on the Enterprise Lee Hwy location for my rental. They beat all their competitors in both the Nashville and Chattanooga markets. When I arrived, Robert was the person who handled my rental. He was excellent in both customer service and knowledge of the rental procedures. I chose a Hyundai Sonata and couldn't have been more pleased with the car's performance and comfort. Thank you Enterprise and especially the Lee Hwy Chattanooga location for an excellent experience. I will definitely rent from you again.Cons:Nothing, everything was great.Reviewed 17 Jul 2017
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10.0
Pros:The car had plenty of leg room in the back, and trunk space was sufficient for 2 small suitcases and 3 travel bags. Air conditioning worked great. No problems during our trip. No hassle at time of return. Would rent again.Reviewed 1 Jun 2017
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