Guest reviews
Overall rating
8.5
Excellent
Based on 12,903 reviews
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
7.9
Value for money
7.9
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
24
11
12
1
8
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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9.2
Pros: Yes it was great
review from
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10.0
Pros: Staff was friendly. Car was awesome. It was clean and smelled great. Very happy.
review from
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6.0
Pros: The staff was good
Cons: The car was filthy outside, the inside was fine.
review from
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4.4
Pros: We had a flat tyre. We looked for spare tyre and searched the instruction manual and as per the manual we searched under the car and it was not available. We called the number and a lady took time to get all relevant info and said local help person at Beaumont will be there to take care. After two
Cons: Hours no help came and we called again and learned nobody coming. Asked us to go to a nearest enterprise office which will open 830 am and not sure a minivan available or not. She suggested a minivan will be surely available at Houston airport and we need to arrange our way to there or to Beaumont.
review from
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10.0
Pros: Yes, this. rental w3orked out perfectly.
Cons: Nothing, Chattanooga is an easy airport, no shuttles or drama.
review from
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4.0
Pros: Rented a premium car, gave me a minivan. Said the cars sitting out front had already been rented... yet u was the only one there...
Cons: What couldn’t have?
review from
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10.0
Pros: Easy pick up and drop off. Staff very friendly and caring
Cons: Nothing. It was great experience
review from
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5.6
Cons: The car smelled like cigarettes
review from
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10.0
Pros: Staff was friendly and helpful. Drop off couldn’t have been easier.
Cons: Great service I would use Enterprise again.
review from
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8.0
Pros: Return
Cons: Car too small
review from
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9.6
Pros: Pick up in Chattanooga was quick, easy, and pleasant.
review from
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6.4
Great price, lousy service
Pros: Car features and price
Cons: Customer service was overly pushy with add ons despite my adamant refusal.
review from
Other suppliers in Chattanooga scored
Where can I find Enterprise hire cars in Chattanooga?
5912 Lee Highway, Enterprise car rentals
Address
5912 Lee HighwayHours
| Monday | 07:30 - 17:00 |
| Tuesday | 07:30 - 17:00 |
| Wednesday | 07:30 - 17:00 |
| Thursday | 07:30 - 17:00 |
| Friday | 07:30 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |