Pros: Drop-off was easy.
Cons: Car smelled strongly of cigarettes to the point of nausea, and there was no Alamo agent causing a 20-minute+ wait to pick-up the car, as an understaffed Alamo partner had to handle the Alamo rentals.
Pros: It was very easy to make the reservation online. And there were no hidden fees. And drop off was very easy at Miami airport.
Cons: The rental car centre at Chattanooga airport was extremely understaffed. It was the day after Christmas, and there was only one girl working the counter for three different rental companies. Poor girl was having a hard day.
Cons: HAVE SOME CARS TO RENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: Never had a chance to enjoy the car
Cons: Even though I had a reservation there we no cars available. I was forced to take an Uber from Chattanooga to Atlanta.
Pros: Nothing, I had to wait 30 minutes on a car. I had reserved my car 24 hours before, only to be told when I got there that they were still cleaning card because they had had a run on cars. If I'm not reserving my car to have it ready when I get there, then why am I reserving a car at all. Why do walk of customers get first preference?
Cons: Within 3 hours of renting the car I called the 800 number with a problem. They told me the nearest airport to me did not have any cars available, but another airport that was on my way did. I was told I was reserve the car for the next day and could pick it up at 1 pm. I arrive to the airport at 1:30 p.m. to be told there were no cars and if I check my car and she would be giving me the same car. When told I had had a car reserved the day before, she told me I don't know I don't care we don't have no cars. I said the car is unsafe to drive, she said we don't have no cars.
Pros: The drop off was super easy
Cons: All was well
Pros: The drop off was great, however, the pickup was awful. When I went to pickup the car ON TIME, the agent was not receptive. I told him I have a premium rental booked but he gave me a economy and said I had to pay the same price. I don’t understand how that works - why would I pay MORE for something that is LESS when I reserved it 4 weeks in advance? Moreover, he handed me the keys and said i don’t know where the car is, use the alarm to find it. It was 99 degrees outside in a huge lot. Completely unacceptable and just RUDE.
Cons: The pick up and Alamo should promise the same class of car if reserved in advance.
Pros: Drop off was quick and easy. Pick up was a little difficult as I had ordered car through my Costco account but was using my husband CC to pay for it. They would not let me do so without the car being in his name. Also he had to have to forms of ID with one of them not being a credit/debit card.
Cons: Pick up was a little difficult as I had ordered car through my Costco account but was using my husband CC to pay for it. They would not let me do so without the car being in his name. Also he had to have to forms of ID with one of them not being a credit/debit card. This was difficult as when you are traveling the only forms of ID you usually take with you are you credit/debit cards and drivers license. It would have been nice to have known this before we went to pick up the car.
Pros: Staff was very helpful despite my plane's late arrival and pick up and drop off was a breeze.
Cons: Everything was perfect.
Pros: Nice dude at desk!
Pros: Very easy pick up and drop off.
Cons: Cleaner window
Pros: THE STAFF LADY WAS AWESOME AND SUPER HELPFUL
Cons: NOTHING ON THIS TRIP
|Monday||08:00 - 23:30|
|Tuesday||08:00 - 23:30|
|Wednesday||08:00 - 23:30|
|Thursday||08:00 - 23:30|
|Friday||08:00 - 23:30|
|Saturday||08:00 - 23:30|
|Sunday||08:00 - 23:30|
Alamo has 1 car hire location in Chattanooga. Take a look at our Alamo hire location map to find the best car hires near you.