Pros: Pickup staff in West Palm Beach, FLA were very helpful, and the car I originally wanted was there.
Cons: The Dropoff at JFK in Queens, NY was a annoying at best. Went to return it to Hertz, like I was instructed. When I arrived, I was told to return it to Dollar, which was at a different location. I had to get the returned vehicle and drive it to another location within JFKs maze of rental car companies. Never again.
Pros: Great staff at both pick-up and drop off. Great car, good price.
Pros: Video check in went well
Cons: Said they would refund toll prepay if I returned early,but didn’t... Car fuel tank was not full when I picked it up, told them but they couldn’t care less
Pros: Not to easy cause we got lost because the airport is big
Cons: Car I ordered was not there, had to take a "similar vehicle"
Lady (Mimi) at check in desk was VERY PUSHY trying to sell upgrades.
Will never use Dollar or Thrifty again.
Cons: Did not have car I ordered, had to take a "similar vehicle".
Check in lady was VERY PUSHY, trying to sell upgrades.
Pros: Yes. Drop off was easy.
Cons: The wait to get the car could have been shorter.
Cons: The pick up took over an hour. It was a lot of back and forth from one building to another waiting each time.
Pros: The car was fine, but it took a few tries to find a car that didn't have an unpleasant oder. The shuttle to the airport was quick and convenient.
Cons: The high pressure counter person was a bit obnoxious - pressure about taking an upgraded vehicle, insurance, gas, etc. We picked Dollar for the lower price, not to be nickel and dimed at the counter. Also, there was only one person working at the return site. If we had been in a hurry, it would have been a problem.
Pros: Staff was friendly. Received free upgrade.
Cons: Be prepared to wait when picking up. Only 2 people working with a line of people. Had to wait 30 minutes.
Pros: Face to face communication with a virtual representative
Cons: Had to wait on line over one hour at pickup.
Only two agents on duty and over a dozen customers waiting.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Dollar in West Palm Beach.
Dollar has 1 car hire location in West Palm Beach. Take a look at our Dollar hire location map to find the best car hires near you.