Book Budget hire cars in West Palm Beach

Reviews for Budget in West Palm Beach

Recent reviews

Traveller rating

Wonderful

12

Very Good

9

Good

0

Okay

13

Fair

2

Mediocre

0

Poor

27

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2.0

Lame and disappointing experience. Budget counter was closed, it was being served by Avis. The employee tried to charge me $18 a day because the didn't have the car I've rented. Explained, in a very rude attitude, that's their policy when you rent thru 3rd party. First time I see this non sense. Kept me, and my 8 year old daughter, waiting for a manager for 1.30 hours at 12am. Finally she proceed to "make an exemption" and gave us a dirty, smelly and pretty beaten Kia Soul.Reviewed 30 May 2023

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4.0

The constant up selling was a turnoff. The add on driver was not paying, yet the fact that he only owned a Debit Card was an issue. Why?Reviewed 18 May 2023

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2.0

They forgot to fill up half of the tank … and they charge us to fill to other half pretending it was our job to verify. If you don’t fill the car properly, what’s else you do not verify properly for our security and safety?Reviewed 19 Apr 2023

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8.0

Center had no signage telling what entrance was for customer to enter only had car returns signageReviewed 17 Apr 2023

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2.0

Trip got canceled. Still got charged for car. Bad deal. .Reviewed 13 Apr 2023

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6.0

The odor in the vehicle was horrendous.Reviewed 28 Mar 2023

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6.0

We had to wait over an hour for our car to be ready. Our flight was an hour delayed already and then to have to wait for an extra hour for a car that reserved for 2 hours prior is very disappointing. They washed it and gave it to us dripping wet so once the drops dry we weren’t able to see out of the windows well and had to wash them ourselves. The pick up process was very disappointing.Reviewed 21 Mar 2023

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2.0

After waiting in line for over an hour to get an agent, we were told to go outside and our car would be ready in 15-20 minutes. How would we get our car? We were supposed to look for the model and color of the car and it would have its flashers on. Well there were several other people waiting. We finally saw what we thought was our car and no one else was claiming it so we decided to take it. At that point, we saw the agent who helped us (apparently they were extremely short on help and the agents were doing everything including bringing cars out to the customers). We showed the agent our receipt and pointed to the car and he said that was our car. Our receipt did not have a clearly defined license number so we couldn’t confirm. When we got inside, we realized that the car’s mileage did not match our receipt. We had already loaded the car and were exhausted at that point after traveling all day and then waiting for a car. But I thought we should double check because it just didn’t seem right. My husband went back inside and asked the agent a second time if that was our car and he said yes. When we get to the exit gate, our paperwork did not match the car we were in and had to go back to the lot. As it turned out, we ordered a full size car and the one we had was an intermediate. But, it only had 8k mileage whereas the full size car we were supposed to get had 43k. My husband went back inside and asked if we could jut keep the car we had. They changed the paperwork and off we went. Our flight landed at 4:30 and we were leaving with our car at 7:45 so it was now dark. After we got on 95, I noticed what looked like a small hole/crack in the windshield. At that point we were not going back again. We called Budget the next morning to report the damaged windshield and also that we paid for a full size and got an intermediate due to the debacle at the agency. They gave us a $100 credit. But we ended up driving a smaller car than we wanted for two weeks not to mention the frustration with the whole process.Reviewed 19 Mar 2023

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2.0

Very, Very, Very slow and disorganized with picking up vehicle. Will never use West Palm Beach Budget again.Reviewed 17 Mar 2023

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6.0

The shuttle driver did not help us to get our suitcases out of the bus!Reviewed 1 Mar 2023

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4.0

Pick up very slow , two hours to get car.Reviewed 28 Feb 2023

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2.0

We waited over 30 minutes for the shuttle from the airport to the Budget lot, making several calls to the phone numbers listed with no service. Eventually we paid the driver of a different rental company’s shuttle to take us to the budget lot. They’re insanely understaffed. When we dropped the car off we were charged for fuel even though we had filled the fuel and had proof of such. The line was about 30 customers deep so we couldn’t do anything about it without missing our flight back.Reviewed 22 Feb 2023

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• What is the most popular car hire from Budget in West Palm Beach?

  Compact (Hyundai Veloster or similar) is the most frequently booked car hire type from Budget in West Palm Beach.

• How many car hire locations does Budget have in West Palm Beach?

  Budget has 4 hire locations in West Palm Beach. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Miami airport (MIA)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes