Cons: They charged 500kn which is 65EUR for going from Zagreb to Slovenia which is in the EU and they never informed me about such charge or tariff for going “ over border “!!! that amount was larger than the sum of the whole rent for 3 days i agreed to pay.
manipulative and not transparent toward customers .
Plus the charger in the car was not working
16 Feb 2016
A bit slow and confused personnel
Pros: Car, value for money
Cons: Slow check in.
Told us to bring the car back in front of their office. On the day of return told us that it is not good and that we must take it to their parking lot
21 Feb 2016
Pros: They were friendly when I picked the car up and the car was in good condition.
Cons: The cost in the end was about triple the quote when I booked. I will never rent a car from them again.
Pros: Excellent customer service by person working in downtown Zagreb location. Upon returning the car, the highway we were on was shutdown for 3 hours due to an accident and we arrived 2 hours after closing time. We called the office and they allowed us to return the car late, leave it parked on the street and drop keys/forms in drop box. They also checked on the highway closure for us as we did not have internet service in the location where we were stranded.