Car hire in Downtown (Cancún)

Car hire in Downtown (Cancún)

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Cheap car hire in Downtown (Cancún)

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Economy
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Standard
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Pick-up truck

Downtown (Cancún) car hire reviews and directory

Alamo

Best rated

Cleanliness

6.1

Comfort

5.9

Pick-up/Drop-off

5.6

Value for money

4.9

3 locations in Downtown

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Locations in Downtown (Cancún)

Av Tulum Sm 4 La Quinta Inn

+52 998 884 8427

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Intl And Domestic Arrivals

+52 998 886 0100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Lot 4 Main Office.

+52 998 886 0101

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

4.0 Mediocre

Jun 2021

KAYAK

Pros:

Car was good

Cons:

Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.

2.0 Poor

May 2021

KAYAK

Pros:

Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.

Cons:

Uhm, maybe having a car available when you've booked one?

2.0 Poor

Apr 2021

KAYAK

Pros:

Even though we had a reservation, there were no cars available when we arrived. We had to rent from another vendor for a much higher price.

Cons:

Honoring a reservation would have been the right thing to do.

10.0 Wonderful

Apr 2021

KAYAK

Pros:

Diana at the counter was FANTASTIC!! Great English and made me feel welcome and comfortable!

2.0 Poor

Apr 2021

KAYAK

Cons:

When we showed up - we were told no cars were available. It wasn’t just us, it was everyone in line. Total scam and it caused difficulties for us right at the beginning of our trip. Avoid!

2.0 Poor

Apr 2021

KAYAK

Pros:

Absolutely nothing was good. We showed up at the airport and were told that they had our reservation, but did not have a car for us. They said that their supply was low because of the pandemic (not sure) so that only people with reservations that had been booked directly with them and prepaid had a car for them. So, since we went through Kayak to CarRentals.com, we did not have a car.

Cons:

We had to scramble to find a car last minute. Alamo knowingly let us show up to the airport with a reservation for which they had not intention of providing a car. They should have reached out to CarRentals.com or to us directly in advance so that we could make other arrangements.

1 out of 50

Budget

Cleanliness

5.2

Comfort

5.3

Pick-up/Drop-off

5.2

Value for money

4.9

3 locations in Downtown

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Locations in Downtown (Cancún)

Av Yaxchilan #160 Colonia Cntr

+52 998 886 0252

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Calle Sierra Sobre Av Bonampak

+52 998 886 0252

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Carratera Cancun Chetumal Km22

+52 998 478 0014

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Oct 2022

KAYAK
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZY

8.0 Very Good

Aug 2022

KAYAK
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.

6.0 Okay

Apr 2021

KAYAK

Pros:

The staff was friendly and very helpful.

Cons:

The car radio was broken, and the car was rather low end/ poor quality. It was difficult to pass because the car took a lot of time to accelerate.

4.0 Mediocre

Apr 2021

KAYAK

Pros:

The staff was friendly.

Cons:

The car was terrible. It was completely beat up with significant dents on every panel. The right side mirror did not work. The battery connection was loose and the car didn’t start on multiple occasions. The tires had a slow leak. The car price as quoted should include the mandatory cost of insurance for non Mexicans and not just say it’s extra.

2.0 Poor

Mar 2021

KAYAK

Cons:

Staff. Car. Service.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

They didn’t scam me and overcharge me and lie

1 out of 44

Europcar

Cleanliness

5.4

Comfort

4.9

Pick-up/Drop-off

4.0

Value for money

3.5

Locations in Downtown (Cancún)

Av. Lopez Portillo

+52 998 188 3778

Opening times not available

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Av.tankah Esq.av Coba Sm35 Mza1

+52 988 892 5952

Opening times not available

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Boulevard Vialidad Paseo Mujeres

+52 998 227 4179

Opening times not available

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Carretera Cancun - Chetumal Km 22

+52 998 886 0063

Opening times not available

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Punta Sam Carretera Mza 002

+52 998 227 4179

Opening times not available

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Reviews

2.0 Poor

Mar 2023

KAYAK
The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.

4.0 Mediocre

May 2021

KAYAK

Pros:

Drop off was super easy and streamlined

Cons:

Europcar in Cancun refused to accept my CDW, collusion damage waiver. Even though i had all the correct paperwork and even called the company who handled the coverage. Apparently even though it states they will accept CDW, they will not and they will give you a huge runaround as to why which isn't true, but when you are there, you basically have no choice but to accept whatever they charge for the extra coverage. My rental was $94, they charged an additional $250. This should just be charged up front to avoid all the hassle

4.0 Mediocre

Mar 2021

KAYAK

Cons:

The price was total bate and switch charged me a lot extra even though I had proof my insurance and credit cards covered me in Mexico. We will never use them again.

2.0 Poor

Mar 2021

KAYAK

Pros:

Quick transfer to the office

Cons:

They tried to rip me off by adding the unnecessary package, being very confused about what they try to charge with and forced me to cancel the booking. Very, very bad experience!

2.0 Poor

Mar 2021

KAYAK

Pros:

Drop off was easy.

Cons:

I ended up paying $260 including insurance. Your website lies.

2.0 Poor

Feb 2021

KAYAK

Pros:

Poor experience enough that I will never consider using Europcar again and reconsider Kayak as well.

Cons:

The staff lied to me immediately upon entering-which took a half hour. They told me that they had no contract with our insurance companies, American Express and State Farm , and as I result the company policy was that I had to buy full insurance. They also stated that the price quoted on the internet did not bind them as Kayak was only an agent. I have lived in Mexico for years and know that he was in fact lying to me. Ultimately we 'negotiated' a price that was twice what we were promised. I ended up with 3 insurances covering the vehicle and almost wished something happened to it. The gas tank was only a quarter full- I've never seen that.

1 out of 39

National

5.3

Cleanliness

6.1

Comfort

6.2

Pick-up/Drop-off

6.3

Value for money

5.2

3 locations in Downtown

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Locations in Downtown (Cancún)

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Boulevard Kukulkan Km 14

+52 998 176 8117

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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International Airport

+52 998 881 8767

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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8.0 Very Good

Jun 2021

KAYAK

Pros:

Staff service was great. Rental and dropoff was easy.

Cons:

Cars are a little worn out and need some cleaning.

4.0 Mediocre

May 2021

KAYAK

Pros:

The staff was amazing. It was very easy to pick up and drop off

Cons:

I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.

2.0 Poor

Jan 2018

KAYAK

Cons:

Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.

10.0 Wonderful

Aug 2017

KAYAK

Pros:

Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.

5.6 Fair

Aug 2017

KAYAK

Pros:

Easy shuttle to the car rental. Good car

Cons:

You are forced into hidden fees. The rental price does not include mandatory insurance. Expect to pay 4x what you book. Checking the car back in was also a little bit of a mess.

2.0 Poor

Jul 2017

KAYAK

Pros:

Price looked good online

Cons:

We arrived early in the morning only to find they were new car seats. What do you do in a foreign country with a two and four-year-old without a car seat? This place sucks.

1 out of 9

Hertz

4.7

Mediocre

39 reviews

Cleanliness

7.1

Comfort

6.6

Pick-up/Drop-off

5.7

Value for money

4.6

6 locations in Downtown

Show locations

Locations in Downtown (Cancún)

Av Leyes De Reforma

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Av.xcaret Lt2 Mz2 Smz 21

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Avenue Yaxchilan#27

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Blvd Costa Mujeres

+52 800 709 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Carretera Federal 307

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Intl Airport Of Cancun

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

6.0 Okay

Mar 2020

KAYAK

Cons:

Wait time at pick up location excessively long

2.0 Poor

Jan 2019

KAYAK

Cons:

When I went to pick up the car, the associate at the desk said that my reservation didn't exist, even though I showed him the confirmation email. He then said the only vehicle he had on-site was a stick-shift, and that to retrieve the car I rented online I would have to pay ~$500 and take a shuttle to a different rental car facility instead of the airport. I ended up having to take a bus to reach my destination, and then had to use bikes, taxis, and buses during the course of the trip instead of a vehicle.

2.0 Poor

Jan 2018

KAYAK

Cons:

Location was a small stall in downtown. I was an hour late in reaching and the guy told me that we didn't save your car for you. Only thing available now are expensive cars which are $300 per day. My 4 day rental was $150 total.

8.8 Very Good

Aug 2017

KAYAK

Pros:

pick up was easy and straightforward, care was in good-condition it was expensive, but we had done research before and new extra charges were coming

Cons:

drop-off was slow with a long line; stressful when trying to make a plane!

8.0 Very Good

Jul 2017

KAYAK

Pros:

The car was great

Cons:

The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???

4.4 Mediocre

Mar 2017

KAYAK

Cons:

Surprised me with a mandatory insurance policy that more than doubled the price of the rental.

1 out of 11

Dollar

3.3

Cleanliness

4.8

Comfort

4.4

Pick-up/Drop-off

3.7

Value for money

3.1

6 locations in Downtown

Show locations

Locations in Downtown (Cancún)

Av Leyes De Reforma

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Av.xcaret Lt2 Mz2 Smz 21

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Blvd Kukulkan Km 12

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Blvd.kukulcan Km 8.5 Zona

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Carretera Cancun-Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

May 2021

KAYAK

Cons:

I got different car than I requested. It was twice the price as it has been told on the internet. Never again!

3.2 Poor

Mar 2020

KAYAK

Cons:

Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing, bad service. They tell lies and do not comply with reservations and prices

Cons:

first of all they should comply with what they offer

2.0 Poor

Jan 2019

KAYAK

Cons:

Avoid!!!

5.6 Fair

Dec 2018

KAYAK

Pros:

Dollar rental was a good value. I liked having unlimited miles for our roadtrip.

Cons:

I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.

9.6 Wonderful

Jul 2017

KAYAK

Pros:

All employees were polite and friendly and spoke emough English to explain our various options for the required Mexican car insurance. The car was clean and available more ot less immediately when we got through the check-in process. No shuttle bus required as the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.

Cons:

Checkout paperwork took a lot longer than you can believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.

1 out of 14

Ace

3.2

Cleanliness

4.3

Comfort

3.9

Pick-up/Drop-off

3.2

Value for money

3.0

One location in Downtown

Show locations

Locations in Downtown (Cancún)

Carretera Cancun Chetumal Km22

+52 33 4624 2114

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Dec 2019

KAYAK

Cons:

Have a car for the customer. I booked a car online and when I got to rental I was told there were no cars available for me. So I have never even renter from Ace Car Rental and expecting to receive a full refund.

3.6 Poor

Aug 2019

KAYAK

Pros:

Nothing.

Cons:

I paid a price online that was an set amount per day, but it turns out that was only a reservation fee that didn’t even mean anything because there was no reservation. Once there, we waited in like for 30 min just for a rep to start from scratch and then charge us way more, plus a $2500 deosit!

5.6 Fair

Oct 2018

KAYAK

Pros:

Quality of the car was good.

Cons:

The price online was approx. $56 for the three days but when I got to the counter they told me that insurance was $50 per day so I ended up paying 3 times for insurance and had no clue!

4.8 Mediocre

Aug 2017

KAYAK

Pros:

After driving the kia optima for 15 days, I came to appreciate it's acceleration, great brakes and comfort.

Cons:

Always check with your home insurance before renting in Mexico. The car was cheap to rent at 178.00 but mandatory liability added at $29 a day with $800 on hold on your credit card or $59 per day full coverage with a $200 hold on your card. Ended up paying $733 for entire trip. In Cancun there is no booth at the airport. Ace shares a space with Fox Car Rentals. Called them but they never sent a van. We finally walked our luggage across the street from the airport to find their office. The RAVs we rented were not coming until nightime. They only had one RAV in their inventory so they offered us the new Optimas. Every step was a long wait. The best part was the reliability of the car and returning it was quick. They did return us to the airport. Warning: If you get a traffic ticket in Mexico, police remove the license plate until you pay and show proof. You cannot return the car without its plates. Do not rent a car without plates as many policemen will stop you and demand a bribe. We met other tourists with this problem. We were targeted by police in Campeche because the car was a rental and we were foreigners. They nearly confiscated my brother's license and asked for a bribe of $108 which we paid.

6.0 Okay

Aug 2017

KAYAK

Cons:

Upfront cost of a required insurance was not disclosed. We found out after the fact that we had to buy 700.00 worth of insurance

2.0 Poor

Apr 2017

KAYAK

Cons:

Person we extremely rude and lied about the cars available. Tried to get me to spend an extra $500 for the week to get the car I ordered. Plus the car needed air in the tires and none of the windows worked.

1 out of 8

Economy Rent a Car

3.1

Most popular

Cleanliness

4.0

Comfort

3.8

Pick-up/Drop-off

3.5

Value for money

3.1

Locations in Downtown (Cancún)

Av. Tulum SM 05 Mza 01 lte 13 local 02

+52 998 883 0160

Opening times not available

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Calle acceso a las bodegas Sm 301 mz 30 lote 30

+52 998 253 6112

Opening times not available

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Reviews

1.9 Poor

Jun 2021

KAYAK
The shuttle was good to airport and back... we got to car rental place and they tell us they don’t have what we wanted. We paid for a 7 seater Dodge Journey new model. We got there and they said they have no 7 seater and gave us two rly old model Chevy car it was either that or a 5 seater. Okay we’ll make it work plus they added like $300 on Imsurance.. so on our trip we get a flat tire my husband fixes it so be it when we go to return the car we tell them and they charge us $200 for a tire that I cannot even exagérate the spare tire and other tires are all the same so $200 for a freaking tire that we couldn’t help popped on us while driving. So I am livid never in my life of renting cars are we made to pay for something that we had no control over. My mother has issues with the car rental too. We will never rent a car in Mexico again or from this company. Worst service we have gotten. The only reason we paid for the tire was bc we didn’t want to miss our flight and had to get to the airport.

2.0 Poor

May 2021

KAYAK

Pros:

We cancelled the rental car. They wants $284.00 US for Insurance and a $4,500.00 deposit. It is not on Cancun Airport property a 15 min cab ride.

6.0 Okay

Apr 2021

KAYAK

Cons:

They wanted an $8000 usd deposit because i didn't want to buy their additional insurance. I ended up purchasing an insurance from them that was more than the cost of the entire rent.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

They did not have a shuttle at the airport and we could not reach anyone at the phone

2.0 Poor

Feb 2021

KAYAK

Pros:

Cheap but didn’t end up getting the car. It took 2 hours from my day to try and get this rental and they weren’t able to get me the vehicle. They didn’t have the vehicle I reserved.

Cons:

Don’t book here. Pay more somewhere else where the process will be smooth.

8.0 Very Good

Jan 2021

KAYAK

Pros:

Drop off was fast and easy

Cons:

The process of picking up the car took a very long time (about an hour) and we were charged an extra $110 from what we were guaranteed. The cancun location did not accept the insurance that was sold to us but when we called kayak, they refunded that

1 out of 29

Mas By Mex

4.2

Mediocre

3 reviews

Cleanliness

6.0

Comfort

5.5

Pick-up/Drop-off

4.8

Value for money

5.3

One location in Downtown

Show locations

Locations in Downtown (Cancún)

Carretera Cancun Chetumal Km 22. .

+52 33 4170 8243

Opening times not available

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Reviews

2.0 Poor

Mar 2022

KAYAK
I made 2 reservations, and in one of them I DIDNT GET THE CAR. Their argument: my Id and drivers license are from a different country than my credit card. SUCKS BIG TIME. I was literally left on the street. Stop dealing with them.

6.0 Okay

Mar 2022

KAYAK
The counter at Cancun Airport told us that the pickup shuttle will be there in 6 to 7 minutes. It did not arrive till 45 minutes after! The car was not ready and we had to wait 15 minutes for it.

8.0 Very Good

Jan 2022

KAYAK
We went for the cheap and cheerful option and this was spot on. No frills but the pick up and drop off was extremely quick and easy.

1 out of 1

Avis

4.1

Mediocre

10 reviews

Cleanliness

6.3

Comfort

6.1

Pick-up/Drop-off

4.1

Value for money

4.5

3 locations in Downtown

Show locations

Locations in Downtown (Cancún)

Aeropuerto Intl Cancun

+52 998 886 0221

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Lote 1-03, Manzana 12

+52 998 881 5333

Monday08:00 - 17:0015:00 - 18:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday08:00 - 17:0015:00 - 18:00
Friday08:00 - 17:0015:00 - 18:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
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Playa Mujeres Rth 7

+52 998 234 0300

Monday08:00 - 17:0015:00 - 18:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday08:00 - 17:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 17:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday08:00 - 17:0015:00 - 18:00
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Reviews

2.0 Poor

Apr 2021

KAYAK

Pros:

Good value

Cons:

The pick-up process was a nightmare. The staff was aggressively pushing the insurance and was trying to sell us things, which was annoying and prolonged the process.

6.0 Okay

Jan 2021

KAYAK

Pros:

Staff was friendly, location was convenient

Cons:

The car was hard to argue that it was in the same class as what was represented, they do not honor the insurance that I purchased with kayak, and required the entire rental amount, plus 30% to have full coverage, otherwise and coverage under 100% requires very high deposits, up to $5000+ depending on what you rented.

2.8 Poor

Jan 2017

KAYAK

Pros:

I was ripped off, they charged twice what I was quoted for, total scam.

2.0 Poor

Mar 2022

KAYAK
The information on where the rental Car pick up and the cost were incorrect information. We arrived at the pick up site we made the reservation for and there was no Avis site and they called to say that it was only for guests of a particular hotel and that we would have to pay extra to get the car. It cost us more than double the price we signed up for and cost us hours of our time and having to pay extra taxi costs to return the car. Very aggravating experience!

1.9 Poor

Aug 2021

KAYAK
I was overcharged for my car rental. AVIS Mexico robbed me

10.0 Wonderful

Jul 2021

KAYAK
I had heard from people that the process of renting a car, specifically the drop off process could be and have been lengthy processes. However, with my experience with Avis, I was finished and on the shuttle to the terminal in < 15 minutes. Thanks 😊

1 out of 3

Advantage

4.0

Mediocre

1 review

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

6.0

Value for money

2.0

One location in Downtown

Show locations

Locations in Downtown (Cancún)

Cancun Int`l Airport - Europcar Carretera Cancun Chetumal KM 22

+52 669 913 3368

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

4.0 Mediocre

Jun 2019

KAYAK

Cons:

The price at which we booked was not honored and all kinds of mandatory insurance costs and taxes were tacked in along with usd 6000 refundable deposit. The alternative was to get the car at their available rental price, which we ended up doing.

1 out of 1

MEXRENTACAR

4.0

Mediocre

23 reviews

Cleanliness

5.1

Comfort

5.0

Pick-up/Drop-off

3.8

Value for money

4.1

One location in Downtown

Show locations

Locations in Downtown (Cancún)

Aeropuerto Intl. de Cancún

+52 334 170 8243

Opening times not available

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Reviews

10.0 Wonderful

Nov 2022

KAYAK
return was less than ideal. Return lot was full and cars were spilling out into the road leading in. The attendant had us leave it in the road. Minor inconvenience. Other than that, the rental went great! Will use Mex again.

2.0 Poor

Oct 2022

KAYAK
I didn't pick up the car because of horrible experiences my friends had with the same company during the week while picking up their car, where they were being fleeced for insane amount of money to add insurance. There was no option to cancel the reservation so I had to eat up the loss because of your website. If you had vendors who have been vetted and hold high standards, I could have saved the money I lost in the reservation

2.0 Poor

Oct 2022

KAYAK
They charge me more things on front desk because they didn’t have more cars for me

2.0 Poor

Oct 2022

KAYAK
A terrible experience overall

10.0 Wonderful

Sep 2022

KAYAK
Cannot go wrong with Mex. Friendly staff and excellent service!

2.0 Poor

Sep 2022

KAYAK
They charged way more than advertised and also did not have my actual reservation.

1 out of 7

E-Z Rent-A-Car

3.9

Cheapest deal

Cleanliness

4.5

Comfort

4.1

Pick-up/Drop-off

3.2

Value for money

4.0

One location in Downtown

from $1/day

Locations in Downtown (Cancún)

Cancun International Airport

+52 998 892 7017

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

3.2 Poor

Jul 2019

KAYAK

Pros:

Dodgy company, use mobster technique to upsell insurance. Car class not available so they offered me a lower class. A real scam.

2.0 Poor

May 2019

KAYAK

Cons:

Car was old and smelled bad insurance was very expensive

2.0 Poor

Apr 2019

KAYAK

Cons:

They gave me the wrong car that was not even close to what I picked out

2.0 Poor

Apr 2019

KAYAK

Cons:

Workers that speak English, have the car waiting and ready for you, disclose full amount to be paid with about deposit. When you call the number provided have people that can actually help, and not say... cannot find reservation. Yeah not good at all

2.0 Poor

Dec 2018

KAYAK

Cons:

I rented the car by internet to pick it up at Cancun airport and I received a call the day before my flight and I explained him that my scheduled flight is for Thursday and I was supposed to pick up the car Friday then he told me to pick up the car at “flamingo plaza” in Cancun instead airport at 12:00 I was there and the person in charge told me that he didn't have my contract don’t even in the system after a few minutes dealing with that he found that my car was placed in somewhere place I paid a taxi round trip to look for it. At the spot that I pick up the car supposed to be a suburban, Tahoe or Yukon we got a journey.

3.2 Poor

Dec 2018

KAYAK

Cons:

Ya, you read that right, $30k deposit. Not in midst of arguing about something else but as part of a welcome, here is your car and this is the deposit requirement. They also require about $100 per day in local insurance. These guys are clowns. Cars looked old and beat up. Location is 4 to 6 miles away from airport, down some industrial road. Good luck trying to get a taxi to take you elsewhere. No taxis and no phone number to call for a taxi. Also, no one answers at EZ cust service. Getting trapped is an understatement. Stay away from EZ. Go with a reputable company like Enterprise, Avis, National, etc.

Sixt

3.9

Cleanliness

4.8

Comfort

3.9

Pick-up/Drop-off

3.4

Value for money

4.3

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancun-Tulum KM 17

+52 998 886 2427

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Oct 2022

KAYAK
When I arrived they tried to charge me $2000 for a deposit on a $200 reservation, citing that it’s Mexican law to charge for a deposit of 20% of the value of the vehicle if you don’t get an extra $400 insurance plan (outside of “full coverage” included in my reservation). That’s a total lie, I’ve rented from Cancun Hertz multiple times and never paid more than $200 for a deposit. I left and went to Hertz and immediately got the same deal for a better car with only a $200 deposit.

6.0 Okay

Jun 2022

KAYAK
Great price…out of their control due to extreme traffic at the airport, picking up took nearly an hour.

2.0 Poor

Jan 2017

KAYAK

Cons:

Arrived in Cancun with my pre-paid reservation in hand ... and the Sixt manager told me they would not be able to honor my reservation ... no cars. completely stranded my family at Cancun airport! Never rent from Sixt.

2.0 Poor

Jan 2023

KAYAK
Basically a scam, DO NOT book with them.

10.0 Wonderful

May 2022

KAYAK
Two days rental for 34 US dollars, medium size car. Efficient contact with the pick up driver and staff. The Sixt base is one km from the airport but it is as it was at the airport. No waiting for the shuttle to the base.

2.0 Poor

Feb 2022

KAYAK
Location was not possible to find! Had no information on booking confirmation email! Was charged for a car I did not pick up because I could not find the location of the facility! Must not be located within the airport

Fox

3.1

Cleanliness

3.8

Comfort

3.7

Pick-up/Drop-off

3.0

Value for money

3.1

One location in Downtown

Locations in Downtown (Cancún)

Av. Tankah Esq. Av. Coba, Sm 35, Mz. 1

+52 323 593 7486

Opening times not available

Filters

Reviews

2.0 Poor

Apr 2023

KAYAK
They didn’t accept the price I had booked online and tried charging me over $500 over the price I booked for online

2.0 Poor

Mar 2023

KAYAK
Didn’t exist

2.0 Poor

Feb 2023

KAYAK
What rental place?!?! False advertising, I received a confirmation number for a rental for $26. Then when I get there I wait for 1 1/2 hour, informed that I will have a $10,000 USD hold on my card unless I purchase insurance for $130, and that is only for one day. As I waited, 2 people walked out saying run and that they are scammers, and a couple crowns as they were being told the totals for their rental, and no customer left happy. Major red flags.

2.0 Poor

Dec 2022

KAYAK
we didn't end up renting from FOX, as they were not honest about their service, and added extra 1300 $ insurance, this was not clear while signing this offer, will never ever deal with them, very poor service.

4.0 Mediocre

Nov 2022

KAYAK
Everything seemed smooth but go ahead and prepay because they will not hold your reservation more than one hour. (Not stated in Kayak or priceline). They gave my rental away and I had to level up to a more expensive vehicle. Insurance not reflected in price either so add it up (about $15 a day). Also, very dishonest workers, wanted to charge me $50usd as a cleaning fee for a small stain the sizer of a quarter in the back seat, I bought water at the gas station and cleaned it with a shirt in order for them to release my deposit. Just be aware and take pictures of exterior and interior.

2.0 Poor

Apr 2022

KAYAK
The $120 price was a lie. They try to say you need Mexican insurance which the lowest was $375 with $1000 hood on your card. And that your credit card insurance can’t be used. I was there for 3hrs then I left and went back to the airport. I got help from an enterprise representative that was just walking around. Never again will I be using this service.

keddy by Europcar

3.0

Cleanliness

3.8

Comfort

3.6

Pick-up/Drop-off

2.8

Value for money

2.7

7 locations in Downtown

Locations in Downtown (Cancún)

Av. Bonampak Y Cazon, Sm 3 L 40 #95

Opening times not available

Av. López Portillo, Mza. 7 Lt. 5

Opening times not available

Av.Tankah Esq.Av Coba Sm35 Mza1- Lote 3 Col.Centro

Opening times not available

Boulevard Vialidad Paseo Mujeres

+52 998 227 4179

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Carretera Cancun - Chetumal Km 22- Col.Aeropuerto Internacional

Opening times not available

Carretera Cancun - Tulum Km 45- Riviera Maya,Solidaridad

Opening times not available

Punta Sam, Carrertera

Opening times not available

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Reviews

2.0 Poor

Nov 2021

KAYAK
This company are thieves, straight up. The rental fee was incredibly low, but they screw you on insurance, and if you haven't been diligent in taking pictures/videos they try to screw you on the return too. I get free rental insurance through my credit card. To use this though and waive Keddy's insurance I had to put down a deposit of 9000USD. When I said yes to this, they said I also needed a signed letter from my bank in Canada confirming they would cover the full value of the car. When I couldn't produce this (as we were in Mexico at the time) they said I had to pay for their insurance. When we brought the car back, they tried to charge us for fuel and for damage. The only reason they couldn't is because we had pictures of the fuel gauge and videos of the damage from when we picked it up. Also, to print a piece of paper, as in if you want a paper copy of your contract, its 11USD

2.0 Poor

Nov 2021

KAYAK
Waited for over an hour to be Ickes up at Eurocar, never told Fox was the name not Kety. Get to actual rental site an there were 34 people waiting for cars with one person working. I gave up after waiting another 3 hours and walked back to Eurocar where I actually rented a vehicle. Absolutely the worst experience of my entire life and people should avoid like the plague. 2 parties were refused rental due to refusing additional insurance

2.0 Poor

Nov 2021

KAYAK
It was a terrible experience they ripped us off for extra insurance and tried to charge us 100 dollars for water that dropped from a water bottle off the seat! It’s a total scam do not rent a car here it’s not worth it!

6.0 Okay

May 2021

KAYAK

Pros:

Car worked.

Cons:

They insisted I pay $190 for “insurance” before they would give me the car! No cruise control. Very basic car.

4.0 Mediocre

May 2021

KAYAK

Pros:

Not much

Cons:

Was ripped off. Price doubled at pick up. Had two choices, pay their extortion fee or be stuck at the airport with no car

2.0 Poor

Apr 2021

KAYAK

Pros:

Nothing. Very dishonest. The insurance I bough through the website I was directed through Kayak ended up not being accepted. They didn't provide a phone to call.

Cons:

Everything.

Payless

2.8

Cleanliness

4.0

Comfort

2.6

Pick-up/Drop-off

2.3

Value for money

3.0

4 locations in Downtown

Locations in Downtown (Cancún)

Av Yaxchilan #160 Colonia Cntr

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Av. Sayil Mza 1 Lt 1-7 4a

+52 998 848 0000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Calle Sierra Sobre Av Bonampak

+52 984 879 4137

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Carratera Cancun Chetumal Km22

+52 998 886 0252

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.8 Poor

May 2019

KAYAK

Pros:

Jacked up the price as soon as we got there. Why bother getting a reservation if they're going to triple it at the gate?

Cons:

Everything, nothing was good and we walked to the nearest Enterprise

2.0 Poor

Jan 2019

KAYAK

Cons:

No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.

4.4 Mediocre

Jan 2019

KAYAK

Cons:

They will charge $35/ day more for collision damage wavier and $32/ day for liability insurance. I was able to decline cdw as my credit card covers it but liability insurance was compulsory. Later I found out there are many rentals which give liability insurance for free. So check that out. Don't get Carried away by the low price. And ya they will charge 10% extra for airport rentals + 4% extra for using credit card :-\

3.6 Poor

Nov 2018

KAYAK

Cons:

The insurance you buy online does not apply to your insurance on the ground. Overall, a total headache. But the minivan was good.

8.0 Very Good

Mar 2018

KAYAK

Pros:

Friendliness of staff, new and clean car

Cons:

No one told me the car rental location was ten minutes away from airport. I had to call for someone for a shuttle to car rental place from airport. Had to wait about 20 minutes. Other than that everything was great.

2.0 Poor

Jan 2018

KAYAK

Pros:

they cancelled the reservation at the last minute.

Firefly

2.0

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

2.4

Value for money

2.4

4 locations in Downtown

Locations in Downtown (Cancún)

27 Av Yaxchilan

Opening times not available

Carre. Cancun-chetumal, Km 22

0180 0709 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Las Americas Shopping Center

Opening times not available

Walmart Av Xcaret

Opening times not available

Filters

Reviews

2.0 Poor

Nov 2021

KAYAK
It is a bait and switch. When we got to the rental kiosk, they wanted to charge us %50 more than the price for which we reserved the car. The car itself was not in great shape.

2.0 Poor

Mar 2021

KAYAK

Cons:

Final price was nothing like the offer. I feel ripped off

2.0 Poor

Mar 2021

KAYAK

Pros:

Drop off was convenient and staff did a good job

Cons:

They said my car wasn’t available at pickup, and doubled my price that I prepaid for

2.0 Poor

Jan 2020

KAYAK

Cons:

Overbooked. Never had the car. Deflected any responsibility.

2.0 Poor

Feb 2017

KAYAK

Cons:

The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car. This was between completly unprofessional and a clear trick to extract more money from foreign tourists! My advice wojld be to stay away from this agency and the possible scam

4.0 Mediocre

Jan 2017

KAYAK

Pros:

When I arrived, I was told I had to purchase their insurance, and that the insurance through the website was no good in Mexico. The rate for the rental car was $150.00, but with insurance and taxes it came $524.00! That's huge jump in price, but when I returned home, the total bill on my credit card was $604.00 because Firefly when they quoted me the bill, they did so at an exchange rate that was not real, it was actually more. I would not rent here ever again!

Infinity Car Rental

2.0

Cleanliness

2.0

Comfort

3.0

Pick-up/Drop-off

3.0

Value for money

2.0

One location in Downtown

Locations in Downtown (Cancún)

CRT Cancun Aeropuerto, SM 301 Mza 8 Lte 8 Bodega 33-A

+52 998 886 3145

Opening times not available

Filters

Reviews

2.0 Poor

Sep 2023

KAYAK
Car was not what I was offered, no other overs provided.

Routes Car & Truck Rentals

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Downtown

Locations in Downtown (Cancún)

Carr. Federal 307, Cancun-Tulum, Num 138, Centralia Bussines Center,Local 103.

+52 55 4440 0916

Opening times not available

Filters

Reviews

2.0 Poor

Jul 2023

KAYAK
Business is used to ripping off customers . Forcing them to buy insurance they don’t need

2.0 Poor

May 2023

KAYAK
They throw extra fees at you as soon as you get there…

NU Car

1.9

Cleanliness

1.9

Comfort

1.9

Pick-up/Drop-off

1.9

Value for money

1.9

2 locations in Downtown

Locations in Downtown (Cancún)

Av. Tulum SM 05, Mza 01, Lte 13, Location 2

+52 998 253 6121

Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00

Parque Logistico SMZA 301. LT 8. MZA 8 BODEGA 33-A

+52 998 886 3145

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Filters

Reviews

2.0 Poor

Mar 2022

KAYAK
I could not contact with them and did not find any office to get the car.

1.9 Poor

Jul 2021

KAYAK
Do not use!!!

Localiza

8.1

Very Good

No reviews available

One location in Downtown

Locations in Downtown (Cancún)

Chetumal Km 22, Sn, Aeropuerto

+52 55 8880 8064

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Priceless

5.7

Fair

No reviews available

2 locations in Downtown

Locations in Downtown (Cancún)

Carretera Cancun-Aeropuerto

+52 998 849 4233

Opening times not available

Plaza Centralia, Blvd. Luis Donaldo Colosio

+52 998 234 6038

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

No reviews available

Rhodium

5.6

Fair

No reviews available

One location in Downtown

Locations in Downtown (Cancún)

Zona de Arrendadoras EN, Centro de instalaciones Fox, Benito Juárez, Cancun, Q Roo, CP , MEXICO

+52 333 122 4758

Opening times not available

Filters

No reviews available

Right Cars

5.1

Fair

No reviews available

One location in Downtown

Locations in Downtown (Cancún)

Cancun Airport

Opening times not available

Filters

No reviews available

easyCar

4.7

Mediocre

No reviews available

One location in Downtown

Locations in Downtown (Cancún)

Cancun Airport CUN

+52 998 112 1305

Opening times not available

Filters

No reviews available

ACO Rent A Car

4.5

Mediocre

No reviews available

One location in Downtown

Locations in Downtown (Cancún)

Sm201 Centro Logistico APQ

+52 998 849 4233

Opening times not available

Filters

No reviews available

CarWiz

3.8

Poor

No reviews available

One location in Downtown

Locations in Downtown (Cancún)

Cancun International Airport

+52 998 205 7733

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Filters

No reviews available

Enterprise Rent-A-Car

No score available yet

2 locations in Downtown

Locations in Downtown (Cancún)

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

International Airport

+52 998 881 8767

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Filters

Reviews

7.6 Good

Jul 2018

KAYAK

Pros:

Fast service, helpful attendants. Clean car, ran well.

Cons:

Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.

2.0 Poor

Mar 2018

KAYAK

Pros:

Nothing

Cons:

The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.

10.0 Wonderful

Jan 2018

KAYAK

Pros:

Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!

8.0 Very Good

Nov 2017

KAYAK

Pros:

Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.

Cons:

I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.

10.0 Wonderful

Jul 2017

KAYAK

Pros:

I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.

Cons:

Everything was great - not a single issue!

6.4 Okay

May 2017

KAYAK

Pros:

Very nice staff. Efficient given the extensive paper documents and countless signatures.

Cons:

Insurance is 3x the cost of the car rental. No E Plus points. No ability to make a reservation using E Plus points. This place licenses the Enterpprise brand - as do many non-USA locations.

Adocar Rental

No score available yet

5 locations in Downtown

Locations in Downtown (Cancún)

Av. Uxmal Sm 23 Mz 1, Entre Calle Laurel, Centro, Cancún, Q.R.

+52 998 253 6113

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Avenida Uxmal Interior Hotel Plaza Caribe, Entre Avenida Tulum lote 19

+52 998 849 4233

Opening times not available

Avenida Uxmal sm 23 L19 y 24, Hotel Plaza Caribe, Cancun

+52 998 886 2465

Opening times not available

Cancun Airport

Opening times not available

Cancun Downtown Ave. Uxmal sm 23 mz 21 Antes de calle laure

+52 998 849 4233

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

4 locations in Downtown

Locations in Downtown (Cancún)

Aeropuerto Internacional de Cancún, Calle Lanzaderas, a espaldas de la Torre de Control

+52 998 205 4077

Opening times not available

Av. Bonampak Y Cazon, Sm 3 L 40 #95

+52 998 219 4016

Opening times not available

Av. Lopez Portillo Mza 7 Lt 5, Local 8 SMZA 85

+52 998 880 4848

Opening times not available

Av. Tankah Esq. Av. Cobá, sm 35, mz. 1, lote 3, CP 77500 Cancún, Quintana Roo.

+52 998 892 8952

Opening times not available

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FlexWays

No score available yet

4 locations in Downtown

Locations in Downtown (Cancún)

Av Coba 73, 25

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

BLVD. LUIS DONALDO COLOSIO MZ. 4 L. 5 LOCAL 461 Zona, Calle Aeropuerto

+54 11 6009 3539

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Cancun-Chetumal Km 22

+54 11 6009 3539

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Parque Logistico Apq, Up 35, Cancun Carretera Cancun - Tulum Km

Opening times not available

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GREEN MOTION

No score available yet

3 locations in Downtown

Locations in Downtown (Cancún)

Av. Tulum y Claveles No. 1 MZ.5

+52 998 449 9841

Opening times not available

Cancun airport

+52 (998) 889 98 41

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Hotel Four Points Sheraton

Opening times not available

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America Car Rental

No score available yet

2 locations in Downtown

from $21/day

Locations in Downtown (Cancún)

Av. Tulum SM 05 Mza 01 Lte 13 Local 02

+52 998 886 2025

Opening times not available

Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1

+52 998 253 6100

Opening times not available

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Blueway

No score available yet

2 locations in Downtown

Locations in Downtown (Cancún)

Av. Tulum 231, Sm 20, Mz 9, Lote 43

529988846955

Opening times not available

Carretera Cancun-Aeropuerto, Sm 301, Mz 11, L 11 01

529988862950

Opening times not available

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City Car Rental

No score available yet

2 locations in Downtown

Locations in Downtown (Cancún)

Av Uxmal

+52 998 980 0766

Opening times not available

Blv Luis Donaldo Colosio

+52 998 980 0766

Opening times not available

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Final Rentals

No score available yet

2 locations in Downtown

Locations in Downtown (Cancún)

Av. Coba Sur 38, Tulum Centro, Centro, Tulum, Q.R. Contact: +52 9982536112

+52 998 253 6112

Opening times not available

Av. Tulum Mza. 01 Lte. 13 Local 02, Supermanzana 5, Cancún, Q.R.

+52 998 253 6112

Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:30 - 17:00
Sunday08:30 - 17:00

Filters

No reviews available

Arrent Car Rental

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancun Chetumal

+52 998 886 3077

Opening times not available

Filters

No reviews available

Fair Way Rent A Car

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancún Chetumal mza 3 batch 3, local 205, centralia complex, 77569., Cancún, Quintana Roo, Mexico.

+52 998 366 1295

Opening times not available

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Goldcar Rental SP

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Aeropuerto de Cancún

+52 333 122 4758

Opening times not available

Filters

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NextCar

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Plaza Centralia, Blvd. Luis Donaldo Colosio

+52 998 234 6130

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

No reviews available

Pop Car Rental

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Boulevard Luis Donaldo Colosio, Cancún, Q.R., Mexico

+52 998 887 3176

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancun - Chetumal Km 22

+86 10 6064 1387

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Downtown

Locations in Downtown (Cancún)

Carretera Cancun - Chetumal KM 22

Opening times not available

Filters

No reviews available

930 travellers who rented a car in Downtown gave the car agency they used an average rating of 4.7

Car hire locations in or near Downtown (Cancún)