Cancún SUV Rentals

Cancún SUV Rentals

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Same drop-off
Cancún, QR, Mexico
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Wed 5/4
Midday
Sat 8/4
Midday
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Cancún, QR, Mexico

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Cancún SUV rental information

Pick-up Cancún
Car types SUV
Rental locations 175
Airport locations 45

Cheap SUV Rentals in Cancún

Intermediate SUV $29/day
Standard SUV $64/day
Compact SUV $24/day
Full-size SUV $82/day
Intermediate SUV $70/day
Luxury SUV $140/day
5 Adults, 3 Bags Intermediate SUV car in Cancún ivipcars
5 Adults, 3 Bags Standard SUV car in Cancún ipricelinecar
4 Adults, 2 Bags Compact SUV car in Cancún iopodocarad
5 Adults, 2 Bags Full-size SUV car in Cancún ibookinggroup
5 Adults, 3 Bags Intermediate SUV car in Cancún ipricelinecar
5 Adults, 5 Bags Luxury SUV car in Cancún ivipcars
Best prices found by KAYAK users in the past 24 hours.

Cancún SUV Rental Reviews and Directory

Rated no. 1
Alamo
Best rated
5.3 Okay (238 reviews)
5 locations in Cancún
Alamo
Locations in Cancún
Av Tulum Sm 4 La Quinta Inn
+52 998 884 8427
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Blvd Kukulcan Km 13, La Isla
+52 998 176 8137
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Blvd Kukulcan Km9.5 Condominio
+52 998 883 3621
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
Intl And Domestic Arrivals
+52 998 886 0100
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Lot 4 Main Office.
+52 998 886 0101
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 5.9
  • 5.7
  • 5.2
  • 5.4
  • 4.8
Recent reviews
4.0 Okay
16 Jan 2023
Mauvais prix annoncer sur votre site! incompétence du personnel. 4 h pour récupérer la voiture
6.0 Good
11 Jan 2023
We’ve booked the car rental , but when we get there there was no vehicle available . Unless we arre pay extra to get different car that we’ve booked.we refused and we end up taking a taxi that cost us $60 back to the airport to rent one from the airport office Karina and Fernando was helpful to help us . There’s have been a lot of issues with small rental companies we were told by different guests that they have been ripped off from these companies when customers showed up and have no choice. You have to do something if you want more customers. Just be honest .
2.0 Mediocre
20 Nov 2022
We had to come back 2 hours Later and no one was there. Unbelievebel !
2.0 Mediocre
10 Nov 2022
They are trying to defraud me by charging me a 'drop off' fee on my car rental, which wasn't in my reservation or in the contract I signed. It's unfortunate and I will never user Alamo again.
8.0 Excellent
29 Jul 2022
Car ver too usd
10.0 Excellent
9 May 2022
Excellent customer service Jetta was super fuel efficient Interior upholstery could have been cleaned better Overall great
2.0 Mediocre
21 Apr 2022
I'm split on this. I rented from the LA Isla location. It was a nightmare. Do not rent from them. I showed up with a reservation for a minivan that I booked two months ago. I expected some tricks due to the reviews. First he told me that they only had their three smallest, cheapest cars available. I told him absolutely not I have three kids in car seats we can't fit in a spark. He tries to sell me on a five seat suv (all for the same price I paid for the van) that he said he might be able to get, but I said no. Then what do you know, he miraculously finds the last minivan they have. Second, he tells me it'll be there in an hour. The cars are kept at the airport and driven over. I come back in an hour. No van. He says they've hit traffic. I check Google maps, no traffic, says it takes 19 minutes. He says come back in 30 minutes. I come back 45 mins later, no car. Says they're still in traffic. Need 30 more. 30 minutes later, no car. I'm wondering if they even have it at this point. After a three hour wait a real minivan is there. Third, the car was not great. Scratches, bubbling paint, dents, etc. I made sure they documented them. The sliding door alarm was faulty and beeped nonstop for six days. The worst part though was the battery died on day 2. I called the two emergency numbers they gave me. Neither one answered. One called back but had no clue what I was talking about. He said he wasn't a mechanic, doesn't work with rental cars, total wrong number. So I walked around asking strangers for help jumping the car and lucked out. I returned the car to the airport location. They were great. Friendly. Efficient. Sympathetic. Professional. I'd recommend renting from them and avoiding LA Isla at all costs.
2.0 Mediocre
1 Mar 2022
The advertised price is NOT what you pay. The $25 / day is really $45 per day. This is true with many of the car rental companies in Mexico. Probably to offset the class action suite.
2.0 Mediocre
27 Feb 2022
My flight was delayed and they gave my confirmed van rental to somebody else, so I was stuck without a way to get around.
4.0 Okay
19 Feb 2022
It took hours to make a deal with the hustlers at the airport, riding a shuttle to the pick up location, making another deal and try’s my to stop the extra charges, then waiting another half hour to get a beat up crashed car. We took a LOT of pictures to protect ourselves. The return was faster and smoother and they did not try and force us to pay extra but it is a stressful process and they are all the same. Good luck with renting a car in Mexico.
From $57/day
Rated no. 2
Budget
4.9 Okay (180 reviews)
6 locations in Cancún
Budget
Locations in Cancún
Av Yaxchilan #160 Colonia Cntr
+52 998 886 0252
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 16:00
Blvd Kukulkan Km 17
+52 998 884 4549
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Blvd Kululkan Km 13.5 Locl 1-B
+52 998 884 4549
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Calle Sierra Sobre Av Bonampak
+52 998 886 0252
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
Carratera Cancun Chetumal Km22
+52 998 886 0252
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Paseo Kukulcan Km 10.5
+52 998 246 1350
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 5.5
  • 5.2
  • 4.7
  • 4.8
  • 4.6
Recent reviews
2.0 Mediocre
28 Feb 2023
They didn’t provide a car
10.0 Excellent
31 Jan 2023
None
2.0 Mediocre
13 Oct 2022
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZY
2.0 Mediocre
7 Sep 2022
Worst car rental experience ever: - 3 hours to pick-up the car - shadiness in costs, ending in paying more than 300 € for 24 hours rent - drop off guy even claimed I damaged the car and made me pay extra (even if I paid an insurance)
8.0 Excellent
25 Aug 2022
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.
8.0 Excellent
12 Aug 2022
Everything was easy, the reservarion worked really well
4.0 Okay
4 Jul 2022
The pick up was a horrible experience. We were told they didn't have our reservation in the system and then we proceeded to wait 2.5hrs till a care showed up for us. They were completely disorganized and we took a taxi to this hotel for the sole purpose of picking a car from the Budget desk inside the hotel.
2.0 Mediocre
16 Jun 2022
Budget reps were not available at airport and luckily Alamo had a vehicle available.
2.0 Mediocre
19 Apr 2022
Scam! I reserved my car in USD, once I rented the USD cost was described. When I returned it, they did not allowed me to pay in USD. They processed my payment in pesos at a crazy exchange, from the original price of $350 I was charged 446.34.
4.0 Okay
19 Apr 2022
Car quality car clean deposits should have been disclosed that if not taken insurance will be charged 2000$ in c card to hold that’s taking huge amounts from the obligo ! I was trying to be fooled by the locals at budget for gas adding when I returned the car and only when I threaten them they didn’t charge me. Make the long story short- won’t rent and won’t reccomend budget for friends any time again. Too bad this is the service the company gives Good luck Neta and Avner Cohen
From $22/day
Rated no. 3
Europcar
Most popular
3.8 Mediocre (177 reviews)
11 locations in Cancún
Europcar
Locations in Cancún
Av. Lopez Portillo
+52 998 188 3778
Av.tankah Esq.av Coba Sm35 Mza1
+52 988 892 5952
Blvd Kukulcan Km 14 5 Lote 40 A
+52 998 881 2000
Blvd Kukulcan Km 20 Zona Hotelera
+52 998 848 7400
Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.
+52 998 885 0483
Blvd. Kukulcan Km13.5,zona Hotelera
+52 998 885 0483
Blvd. Kukulcan, Km 5
+52 998 240 3339
Boulevard Vialidad Paseo Mujeres
+52 998 227 4179
Carretera Cancun - Chetumal Km 22
+52 998 886 0063
Km 12 5 Blvd Kukulcan Lt18
+52 998 891 4200
Punta Sam Carretera Mza 002
+52 998 227 4179
  • 5.1
  • 4.7
  • 3.6
  • 3.9
  • 3.5
Recent reviews
2.0 Mediocre
17 Mar 2023
An absolute rip off. Prices are not accurate. Salesmen try to force you into expensive insurance (over $100 per day) and after going back and forth for an hour they said, ok but you have to put a $13,000 hold on your card to rent. Ended up just leaving without the car. Would NEVER use this company in the future and would recommend my friends and coworkers steer clear of this absolute joke of a company. Stick with reputable car rental services like Enterprise, Avis or Hertz.
2.0 Mediocre
17 Mar 2023
The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.
2.0 Mediocre
9 Mar 2023
Mal servicio…. Ni renten allí te roban el dinero y te intentan vender seguro de ellos así tu tengas comprado cualquier otro seguro con la aplicación. Con que la compres…. Son estafadores
2.0 Mediocre
6 Mar 2023
Europcar is very challenging to deal with. They try to add many insurances and it is hard to know what is actually included.
2.0 Mediocre
23 Feb 2023
Pick up and drop off we’re both stressful. They seemed to be very understaffed. They also tried to trick us into buying their insurance even though everything I read said it wasn’t legal and that if we had coverage elsewhere that would work. At drop off there was no one to help us and a long line of people waiting to return their cars.
2.0 Mediocre
23 Feb 2023
Thieves. You should not be allowing them on your site. I knew a car rental wouldn’t be $15 like your advertisement but the dealer said it was about $100/day. Rushed me to sign off on “just a basic agreement “. Said gas was included (didn’t want that, too late) and I could return it empty. Reading contract for return, it said gas would be charged if I didn’t fill it up (I had to) and the price became $1,500+ for 9 days. Thieves! Thieves! Thieves!
2.0 Mediocre
21 Feb 2023
This was one of the worst car rental places I’ve ever been to. Be aware that Mexican law requires you to have personal liability insurance. This is why the rental rates themselves appear so low but then when you arrive you are forced to take out an expensive insurance policy. In our case a five day rental was $60 but the insurance was over $300. Even though we have car insurance provided by our credit card, this was limited to CDW so we were forced to buy the rental Companies insurance policy. While this is not unique to Europcar the attitude of the staff was not friendly. Everyone in the agency was fighting the same fight. The return process can also be very slow. In our case there were not enough staff processing car returns so it took over 30 mins.
2.0 Mediocre
19 Feb 2023
Nothing this company I will never use it, they over charge to much insurance
4.0 Okay
15 Feb 2023
The rental car process was generally fine. The problem was I purchased insurance coverage through kayak and then on arrival the rental car place stated that the insurance was invalid. This was a major issue given I was travelling on a budget. Instead of $130 I ended up having to spend $670 just for insurance, and that difference was over half of my total spending budget. Additionally, the staff at the rental car place were very difficult to communicate with given the language barrier.
2.0 Mediocre
12 Feb 2023
We 100% got scammed and so did everyone that was in the room with us (overhearing their conversations with staff). At pick-up, I was told I needed to pay $600 for the week for insurance. This was not stated when booking and it’s an outrageous amount of money for 5 days. We got it down to $260. When dropping off, there were multiple discrepancies between the emailed photos of the car and what the rental place had on their screen. We were not given a full tank of gas or a spare tire when we picked up the car, but it “showed we did” in the pictures the staff member had on her computer. We had to pay an extra $300 for the spare tire that apparently went missing. Which is more than any tire would ever cost. I would NEVER use this company again. They’re scamming people left and right.
From $2/day
Rated no. 4
Economy Rent a Car
3.6 Mediocre (99 reviews)
3 locations in Cancún
Economy Rent a Car
Locations in Cancún
Av. Tulum SM 05 Mza 01 lte 13 local 02
+52 998 883 0160
Blvd. Kukulcan Km 11.5
+52 998 253 6112
Calle acceso a las bodegas Sm 301 mz 30 lote 30
+52 998 253 6112
  • 4.3
  • 4.1
  • 3.4
  • 3.8
  • 3.4
Recent reviews
2.0 Mediocre
5 Mar 2023
Watch out for insurance scam. Even if you have full coverage through a credit card, they will charge a minimum of $25 a day for extras they say are mandatory. The also say you need proof of insurance with VERY specific wording if you want to use your own insurance. Better off using one of the more popular rental companies and paying a bit more for price if kind. The car they gave me was terrible. Dents and scratches everywhere, damage under the rear bumper they claimed wasn’t there before but photos showed otherwise. If you do rent from them make sure you take a ton of photos of the car on pick or even better, a very through video.
2.0 Mediocre
11 Feb 2023
Just go with the more expensive companies. This may look cheap initially, but it’s an insurance scam. They will say “we have to put a deposit for $7k USD on your credit card” and you’ll agree so you can save the $50/day they want to charge you and then you’re card won’t accept the charge (my suspicion is they know that’ll happen) and then you’ll eventually have to be charged the $50/day. Now imagine every single person before you having the same argument and how much time that takes. We were 4th in line…still took us 2 hours to get our car. Just book with the more expensive company that is at the airport and not miles away like this one.
2.0 Mediocre
11 Jan 2023
Never received a car! Had additional costs as i needed to use taxi and no more cars available whole vacation!
2.0 Mediocre
21 Nov 2022
First of all the insurance and fees more than doubled the price that I paid online, then when I was checking out, I told the gentleman that was doing my paperwork that I had 12:00pm as the return time, however, I wouldn’t be back until 3:00pm. He said that wouldn’t be a problem, and there wouldn’t be any charges because I would be returning it the same day. When I returned the car at 3:00, they said there would be a charge of $180 for an extra day!! I told him what the other guy had told me, he said that I was “misinformed” and that it was “their policy to charge for an extra day if you return the car after your return time!!” The fees ended up being at least triple the amount of the original cost, and the bus took around 45 minutes to get there, not the 5 minutes that they said it would take!!! I will be making some phone calls! I’ll never use this company again! What a scam!!!!
2.0 Mediocre
27 Oct 2022
The price quoted and already charged was for around $30. When we got there and they demanded $230 more plus up to a $5000.00 deposit. That’s usd! Total scam! We called a taxi to leave and he said they are notorious for that. He personally picks up someone once or twice a month for the same thing.
2.0 Mediocre
29 Sep 2022
This company gives you an online price and then adds fees to it regarding taxes and insurances which triples the price when arriving in person. Read the fine print before accepting their car and they do not give good quality cars. We had a 2018 March Nissan which was too compact for three people! Definitely do not recommend this company
2.0 Mediocre
25 Aug 2022
Cuando llegué para retirar el auto, me cambiaron las condiciones de contratación. Tuve que pagar un adicional de USD225.- y una garantía de UD574. el auto hacía ruidos por todos lados, estaba sucio y en mal estado. una experiencia horrible. El personal del Pick up nos atendió de mala manera, estaba con mi mujer embarazada, nunca me había pasado una experiencia tan mala.
2.0 Mediocre
23 Aug 2022
This company engages in classic fraudulent advertising. They tell you the car costs like $7 or $10 USD per day - which is a great price! As my personal auto insurance provides coverage while renting cars, and as my personal credit card also provides coverage, I do not need to purchase duplicative insurance from the rental company. When I went to pick up the car - which is located about a 25 minute ride from the airport in Cancún, by the way - I was informed that they had to put a charge of $8,000 USD on my credit card, for the full value of the vehicle. I agreed. They then "attempted" to charge this on my card but they said that the charge was denied by the card issuer. Standing in the rental agency, I called the company and inquired about the issue, and they told me that no attempt to charge even this ridiculous amount of $8,000 had been made. The vendor then tried to to negotiate the price of the insurance with me - which I again denied. It seems that the company does some sort of trick to their credit card machines whereby it spits out a rejection slip (LIMITE EXCEDIDO), without ever attempting to charge the card this money. Then, when the car rental people tell you that the charge cannot go through, they offer you a reduced price for the insurance. In short, the low prices that are advertised are not offered. This company will NOT rent you a car if you do not purchase their very expensive, and in my case, entirely unnecessary, insurance packages. I will submit this comment to PROFECO - the Mexican Government Agency that defends consumers' rights - for further action on their end.
2.0 Mediocre
23 Aug 2022
This is a racket. The listed price is cheap, but when you show up, they charge 4x times the price in « insurance ». Run away!
2.0 Mediocre
20 Aug 2022
Worst experience ever. This is a scam don't rent from this company. I paid before I left on my trip cause it was so cheap only $25 a day everything included but no refunds. Once I got there they told me I need to pay $30 a day on top for insurance al though I had my own insurance they wouldn't let me use it unless I give them a $20000 US dollars deposit so I was forced to use their insurance and pay $30 a day. The workers were very rude and they would ignore any questions I had. They didn't give me the car I had book they give a very old car which was damaged all around the back seat had puke stains all over it and wasn't cleaned properly. When I told them this isn't the car I picked and that it's dirty they said this is the only car they have. Although there was 100s of cars on their lot. The worst experience and worst day ever with this company to save yourself a headache never book with this company. The wait time was crazy also. Took them over an hour to pick me up from the airport and then I spend over 2 hours waiting to get a broken and dirty car that I had paid and reserved for months ago.
Rated no. 5
National
5.7 Okay (39 reviews)
5 locations in Cancún
National
Locations in Cancún
Av Acanceh Local No 2
+52 998 885 3526
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulcan 11.5 Km
+52 998 881 5500 ext. 2055
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Blvd Kukulcan Mz51 Punta
+52 998 846 9606
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Blvd Kukulkan Km 12.5
+52 998 176 8117
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
International Airport
+52 998 881 8767
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 6.7
  • 6.3
  • 5.5
  • 6.0
  • 5.1
Recent reviews
2.0 Mediocre
27 Mar 2022
They sold the car before we got there, so the reservation was pointless. The customs took 1.5 hours which they claimed caused them to believe we didn't want the car. We had to walk the line and pay twice as much for a car.
6.0 Good
3 Jan 2022
Convenient and decent price (though not cheap) from a reputable brand. People at site are helpful. Oscar was good. Word of caution: check your vehicle VERY carefully for damage before accepting the car and take pictures. They may claim you damaged the car and try to withhold your deposit if they think you damaged the car.
3.9 Mediocre
14 Aug 2021
price indicated by kayak/national 1290,87€ is completely wrong / misleading as it does not include the minimum MANDATORY insurance !!! (+/- 400€, only covering third party responsibility !!!) in total I paid 1795€ (+40%) without any proper insurance. for a "full" insurance, they requested another +/- 850€ that I was not willing to pay This is "organized theft" as when your are at the National rental office, 10 minutes in shuttle away from the Cancun Airport, you have no choice anymore... I fully understand that options are not included in the price quoted online but not the mandatory insurance. I will use other providers in the future.
1.9 Poor
8 Aug 2021
They cancelled 2 days before i was to arrive..... thus making my new reservation a lot more money (last minute).
2.0 Mediocre
27 Jun 2021
Cons: I need to speak with an Spanish agent..
10.0 Excellent
18 Jun 2021
Pros: Friendly staff, we had issues with our credit card and they were so patient, gave us water, even gave is a ride to me and my son to get some tacos! The information and communication was great, I would recommend this company at Cancuns airport for sure.
2.0 Mediocre
6 Jun 2021
Pros: Nothing. Never got to rent the car.
Cons: No one at the airport was able to help us get to national. Ended up talking to a Hertz representative and get a better price.
8.0 Excellent
1 Jun 2021
Pros: Staff service was great. Rental and dropoff was easy.
Cons: Cars are a little worn out and need some cleaning.
4.0 Okay
31 May 2021
Pros: The staff was amazing. It was very easy to pick up and drop off
Cons: I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.
2.0 Mediocre
1 Jan 2018
Horrible experience
Cons: Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.
Rated no. 6
Enterprise
5.4 Okay (36 reviews)
5 locations in Cancún
Enterprise
Locations in Cancún
Av Acanceh Local No 2
+52 998 885 3526
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulcan 11.5 Km
+52 998 881 5500 ext. 2055
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Blvd Kukulcan Mz 51 Punta
+52 998 846 9606
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Blvd Kukulkan Km 12.5
+52 998 176 8117
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
International Airport
+52 998 881 8767
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 6.0
  • 5.6
  • 5.1
  • 5.3
  • 5.1
Recent reviews
7.6 Good
15 Jul 2018
Decent
Pros: Fast service, helpful attendants. Clean car, ran well.
Cons: Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.
2.0 Mediocre
23 Mar 2018
Worst rental experience ever...
Pros: Nothing
Cons: The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.
10.0 Excellent
3 Jan 2018
Azgad is the best!!!!
Pros: Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!
8.0 Excellent
7 Nov 2017
One way or another you're going to end up paying the rate they want
Pros: Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.
Cons: I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.
10.0 Excellent
22 Jul 2017
Pros: I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.
Cons: Everything was great - not a single issue!
6.4 Good
31 May 2017
You do NOT get E Plus points from the Cancun location -
Pros: Very nice staff. Efficient given the extensive paper documents and countless signatures.
Cons: Insurance is 3x the cost of the car rental. No E Plus points. No ability to make a reservation using E Plus points. This place licenses the Enterpprise brand - as do many non-USA locations.
3.6 Mediocre
16 May 2017
NOT LOCATED BY THE AIRPORT, SURPRISE YOU WITH "REQUIRED" INSURANCE
Pros: Car itself was clean and functional.
Cons: - I selected this location because it was in the airport. It is not. It is a 15 minute bus ride away. There is a shuttle, but I only found out about the shuttle at the airport, because I couldn't find their office, and it helped that I speak Spanish fluently. - When you make the reservation on the website, there is nothing stating that you have to buy their insurance. Yet when I got there they gave me no option. They say my credit card doesn't cover it. Had I known, I could have been prepared to show the necessary insurance policy to show my coverage. The insurance was 3 times more than the actual rental rate. - Not at all what I thought I was getting in terms of price, convenience or location. Kayak you need to take responsibility and update your site as it currently has incorrect and inaccurate information, which I depended on when making my reservation.
2.0 Mediocre
28 Apr 2017
Not organized at all
Cons: Office was closed when I arrived at 11pm Nobody called me. Nobody mat me at the airport nobody notified me. I called company and they were closed already. I end up to rent fromHertz with 100$ more price.
4.4 Okay
10 Apr 2017
Cons: Falsely advertised at $2 per day. I was forced to buy 22$ per day insurance. Then gas tank would not fill meter past 1/2. Scam to get you to put more money in tank.
9.6 Excellent
12 Mar 2017
Best car rental experience I've had in mexico
Pros: Friendly shuttle driver and super friendly rental agent. You just have to get over the fact that any time you rent in Mexico, you are required to buy liability coverage, which always feels like highway robbery. This is true with every rental company. If you can't get over this, then you should not rent in Mexico.
Rated no. 7
Dollar
4.6 Okay (55 reviews)
7 locations in Cancún
Dollar
Locations in Cancún
Av Leyes De Reforma
+52 800 365 1111
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Av.xcaret Lt2 Mz2 Smz 21
+52 800 365 1111
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Avenue Yaxchilan#27
+52 800 365 1111
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Blvd Kukulkan Km 12
+52 800 365 1111
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Blvd Kukulkan Mza 43 Lote 40
+52 998 881 3600
Monday08:00 - 14:00
16:00 - 18:00
Tuesday08:00 - 14:00
16:00 - 18:00
Wednesday08:00 - 14:00
16:00 - 18:00
Thursday08:00 - 14:00
16:00 - 18:00
Friday08:00 - 14:00
16:00 - 18:00
Saturday08:00 - 14:00
16:00 - 18:00
Sunday08:00 - 14:00
16:00 - 18:00
Blvd.kukulcan Km 8.5 Zona
+52 800 365 1111
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Carretera Cancun-Chetumal Km 22
+52 800 365 1111
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 5.8
  • 5.0
  • 4.3
  • 4.4
  • 4.2
Recent reviews
2.0 Mediocre
22 Mar 2022
It felt like they scammed me with a rental that went from $124CAD to $376. I only included liability insurance and 2 carseats for 2 days what I was quoted ahead of time by Dollar, $238 plus $60 total for the seats. But they don't tell you on the website that there is a 29.5% fees added to that(I assumed maybe 10%), the car seats were out of date, and we never got the car we wanted. We got a beat up Suzuki instead of a Jeep. The problem is after a long flight with 2 small kids and a 2 hr line up at the rental, you'll sign anything to get going.
2.0 Mediocre
13 Jan 2022
The price shown when I made the reservation wasn't the one I had once I got there. They charged me a "mandatory" insurance although I already had one with my credit card. It doubled the original price. I won't come back anymore, really poor experience. Also, it was impossible to find the counter, there was no one there at first. Hopefully a lady helped me and said that Hertz and Dollar are basically the same.
2.0 Mediocre
9 Jan 2022
Price quotes was3x due to full coverage law
5.9 Okay
5 Oct 2021
Honestly, I didn't know renting an SUV would cost about 1200 upfront 400 would come back to me but I didn't account for that cost so we went with the full-size car for 500 with 150 coming back all this to say read your rental agreement it doesn't say anything about insurance which feels like a rip-off but you must have it so when your planning just account for this charge to be $90/$75/$55
1.9 Poor
18 Aug 2021
Be careful with renting from Dollar/Hertz, they tried to charge me for unnecessary fees, taxes and insurance, the price doubled from the reserved agreed up amount. At that point it was cheaper to get taxis so we walked away.
2.0 Mediocre
10 May 2021
Cons: I got different car than I requested. It was twice the price as it has been told on the internet. Never again!
3.2 Mediocre
19 Mar 2020
Cons: Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak
2.0 Mediocre
6 Jan 2020
Pros: Nothing, bad service. They tell lies and do not comply with reservations and prices
Cons: first of all they should comply with what they offer
2.0 Mediocre
5 Jan 2019
Terrible gave my car away
Cons: Avoid!!!
5.6 Okay
27 Dec 2018
Holy Insurance Batman!
Pros: Dollar rental was a good value. I liked having unlimited miles for our roadtrip.
Cons: I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.
Rated no. 8
Thrifty
5.3 Okay (43 reviews)
8 locations in Cancún
Thrifty
Locations in Cancún
Av.xcaret Lt2 Mz2 Smz 21
+52 800 021 2277
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Avenue Yaxchilan#27
+52 800 365 1111
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Blvd Kukulcan Km 11.5
+52 998 881 7300
Monday08:00 - 14:00
16:00 - 18:00
Tuesday08:00 - 14:00
16:00 - 18:00
Wednesday08:00 - 14:00
16:00 - 18:00
Thursday08:00 - 14:00
16:00 - 18:00
Friday08:00 - 14:00
16:00 - 18:00
Saturday08:00 - 14:00
16:00 - 18:00
Sunday08:00 - 14:00
16:00 - 18:00
Blvd Kukulkan Km 12
+52 800 021 2277
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Blvd Kukulkan Mza 51 Lt7
+52 998 848 7000
Monday08:00 - 14:00
16:00 - 18:00
Tuesday08:00 - 14:00
16:00 - 18:00
Wednesday08:00 - 14:00
16:00 - 18:00
Thursday08:00 - 14:00
16:00 - 18:00
Friday08:00 - 14:00
16:00 - 18:00
Saturday08:00 - 14:00
16:00 - 18:00
Sunday08:00 - 14:00
16:00 - 18:00
Carr, Cancun Chetumal Km 22
+52 800 365 1111
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Presidente Intercontinental Hotel
+52 800 021 2277
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Westin Regina Hotel
+52 998 885 0086
Monday08:00 - 13:00
15:00 - 21:30
Tuesday08:00 - 13:00
15:00 - 21:30
Wednesday08:00 - 13:00
15:00 - 21:30
Thursday08:00 - 13:00
15:00 - 21:30
Friday08:00 - 13:00
15:00 - 21:30
Saturday08:00 - 13:00
15:00 - 21:30
Sunday08:00 - 13:00
15:00 - 21:30
  • 6.4
  • 5.5
  • 5.0
  • 4.5
  • 4.9
Recent reviews
3.6 Mediocre
19 May 2019
Cons: Flexibility , knowledge, I felt that they were giving me a favor for me being there.
5.2 Okay
23 Aug 2018
Be ware
Pros: Car was clean and reliable. I had no issues with the car whatsoever.
Cons: What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done
2.0 Mediocre
7 Apr 2018
Weren’t able to rent a car!
Pros: Nothing
Cons: I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again
9.2 Excellent
5 Mar 2018
Pros: Pick up and drop off take ages. It staff were accommodating and vehicle was great
2.0 Mediocre
31 Mar 2017
Fraudulent price scams
Cons: I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.
10.0 Excellent
27 Mar 2017
Simple and easy
Pros: They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.
6.0 Good
25 Mar 2017
Cons: Basically forced us to take the additional insurance at $45 per day. If declined they wanted a $3000 deposit on the car. Never had that experience elsewhere
4.8 Okay
19 Mar 2017
Pros: Quality of the cars
Cons: Time for waiting to be attended at the pickup/returns area. The price structure for the insurance where you have to leave 2000 on deposit on the car
2.0 Mediocre
17 Mar 2017
You need to read the fine print.
Pros: The price if it would have been the price I expected.
Cons: Once I arrived at Thrifty, the price for the car was accurate, but you are required to have insurance on the rental and that raise the price another $30 per day. This was not in the reservation I saw on Kayak, or at least not that I could see. I ended up cancelling the reservation and going a different route.
2.0 Mediocre
11 Mar 2017
Lie
Pros: Nothing
Cons: Lie, prices not as described
Rated no. 9
Payless
4.1 Okay (32 reviews)
9 locations in Cancún
Payless
Locations in Cancún
Av Yaxchilan #160 Colonia Cntr
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 16:00
Av. Sayil Mza 1 Lt 1-7 4a
+52 998 848 0000
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
Blvd Kukulcan Km 15.6 Local 8
+52 998 840 6965
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
Blvd Kukulcan Km 8.5
+52 998 891 5565
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
Blvd Kukulcan Lt 9 Km 9
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
Blvd Kukulkan Km17 Mza53
+52 998 884 4549
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Calle Sierra Sobre Av Bonampak
+52 984 879 4137
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
Carratera Cancun Chetumal Km22
+52 998 886 0252
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Paseo Kukulcan Km 10.5
+52 998 246 1350
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 5.1
  • 4.1
  • 3.5
  • 4.3
  • 3.6
Recent reviews
2.0 Mediocre
3 Jan 2020
Pros: Nothing, everything was a lie
Cons: Saying the true
2.0 Mediocre
15 Jul 2019
Hidden charges and no pick up
Pros: Nothing
Cons: Our shuttle was over an hour late. When we finally got to the car rental agency they tried to demand huge fees for extra insurance and taxes that made the rental extremely higher than other agencies. We ended up renting from another company all together and cancelling our reservation and additional purchased insurance because the customer service was so terrible.
2.8 Mediocre
22 May 2019
Pros: Jacked up the price as soon as we got there. Why bother getting a reservation if they're going to triple it at the gate?
Cons: Everything, nothing was good and we walked to the nearest Enterprise
2.0 Mediocre
28 Jan 2019
Cons: No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.
4.4 Okay
8 Jan 2019
Cons: They will charge $35/ day more for collision damage wavier and $32/ day for liability insurance. I was able to decline cdw as my credit card covers it but liability insurance was compulsory. Later I found out there are many rentals which give liability insurance for free. So check that out. Don't get Carried away by the low price. And ya they will charge 10% extra for airport rentals + 4% extra for using credit card :-\
3.6 Mediocre
11 Nov 2018
DO NOT GET THE PRICELINE/KAYAK INSURANCE!
Cons: The insurance you buy online does not apply to your insurance on the ground. Overall, a total headache. But the minivan was good.
8.0 Excellent
21 Mar 2018
Mexico Payless Rental
Pros: Friendliness of staff, new and clean car
Cons: No one told me the car rental location was ten minutes away from airport. I had to call for someone for a shuttle to car rental place from airport. Had to wait about 20 minutes. Other than that everything was great.
2.0 Mediocre
3 Jan 2018
payless sucks
Pros: they cancelled the reservation at the last minute.
4.0 Okay
29 Dec 2017
Pros: It had 4 wheels and fit our family of 4 and bags. Nice red color and air conditioning worked.
Cons: Radio didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.
3.6 Mediocre
8 Apr 2017
Schmeservation
Pros: It had 4 wheels.
Cons: We reserved a 12 passenger van. They didn't have this and had to give us 2 separate vehicles and promised us they would bring us the van in the next 2 days. This didn't happen and we had to make contact again and FINALLY got the van we had reserved. Kayak quoted us $250 and the actual price was $680.
Rated no. 10
MEXRENTACAR
MEXRENTACAR
4.0 Okay (32 reviews)
1 location in Cancún
MEXRENTACAR
Locations in Cancún
Aeropuerto Intl. de Cancún
+52 334 170 8243
  • 5.1
  • 5.0
  • 4.0
  • 3.8
  • 4.1
Recent reviews
10.0 Excellent
7 Nov 2022
return was less than ideal. Return lot was full and cars were spilling out into the road leading in. The attendant had us leave it in the road. Minor inconvenience. Other than that, the rental went great! Will use Mex again.
2.0 Mediocre
20 Oct 2022
I didn't pick up the car because of horrible experiences my friends had with the same company during the week while picking up their car, where they were being fleeced for insane amount of money to add insurance. There was no option to cancel the reservation so I had to eat up the loss because of your website. If you had vendors who have been vetted and hold high standards, I could have saved the money I lost in the reservation
2.0 Mediocre
6 Oct 2022
They charge me more things on front desk because they didn’t have more cars for me
2.0 Mediocre
3 Oct 2022
A terrible experience overall
10.0 Excellent
21 Sep 2022
Cannot go wrong with Mex. Friendly staff and excellent service!
2.0 Mediocre
5 Sep 2022
They charged way more than advertised and also did not have my actual reservation.
2.0 Mediocre
1 Sep 2022
I travel multiple times a year, and have never had such a bad experience- start to finish. I wish I could find something positive because I hate to be THAT person, but there is literally nothing, and I only wrote this review to try to save others from the misery. Summary: 4 hours of waiting for the car in the hot sun, rude staff, dismissive, gave us the van on completely empty gas, sold us insurance saying it included everything but then when we returned it, they charged us for damage that wasn’t even us (we took a video and argued, but they wouldn’t listen), and told us the insurance didn’t cover any damage that we did (again, WE DIDNT!). 0/10 do yourself a favor and go literally anywhere else.
2.0 Mediocre
29 Aug 2022
The lines were incredibly long and processing was really slow. Even though we had a reservation, it took nearly two hours to get a car. They had no sense of urgency, and were not apologetic, so I believe this is normal practice for them. There is no seating in the processing/reservation lines, so the elderly should bring their own chair. They gave no instruction of what to do once the paperwork was complete. We waited fifteen minutes for the car to come around and them to call our name, only to find out we were supposed to give our paperwork to an employee outside to start another queue. The car we received had quite a bit of damage to a front and rear fender. I'm from the U.S., so perhaps my expectations were a little to high. Those with reservations should have a higher priority, and it shouldn't take hours to get a car.
4.0 Okay
28 Aug 2022
Waited over 2hours to pick up our car Serious lack of efficiency at front desk
4.0 Okay
17 Aug 2022
Changed drop of location and date. Got told over the phone we would get money back since we dropped it a week early but ended up spending way more money. Very unfortunate
From $68/day
Rated no. 11
Hertz
3.9 Mediocre (49 reviews)
12 locations in Cancún
Hertz
Locations in Cancún
Av Leyes De Reforma
+52 800 709 5000
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Av.xcaret Lt2 Mz2 Smz 21
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Avenue Yaxchilan#27
+52 800 709 5000
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Blvd Costa Mujeres
+52 800 709 5000
Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
Blvd Kukulcan Km 12.5
+52 999 911 8040
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulcan Km 3.5
+52 800 409 5000
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulkan Km 12
+52 998 176 8077
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd.kukulcan Km 8.5 Zona
+52 998 883 0573
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Boulevard Kukulkan Km 5.5 Zona
0180 0709 5000
Carretera Federal 307
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
Intl Airport Of Cancun
+52 999 911 8040
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Plaza Flamingo Local 122
+52 55 9128 9000
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 5.4
  • 4.8
  • 3.7
  • 4.3
  • 3.7
Recent reviews
2.0 Mediocre
19 Mar 2023
Price quoted online is not anywhere near what you will pay. They are pushy and confusing and will insist that you must add insurance that is 2-3 times the rate of the rental.
8.0 Excellent
24 Feb 2023
Dodge SUV was a very comfortable car for a 6,000km trip across the Mexican Sierras. Modern technologies in a nice package. Insurance a bit pricey but overall worthy experience. Staff was friendly despite huge traffic and many customers.
2.0 Mediocre
13 Feb 2023
They play with the price Very bad experience
2.0 Mediocre
1 Feb 2023
Renting in Mexico is a nightmare. When I declined their “optional” insurance, they put a &2,200 hold on my credit card. In order for them to remove the hold on my credit card I was forced to take the insurance. Credit card holds are typically $250. Hertz Mexico has lost their minds. When I told them to just keep the rental and I would find transportation, he then told me I would have to pay at least one day because he had written the contract. Absolutely terrible service!
8.0 Excellent
30 Jan 2023
Adv at the time of reservation gaby that is not the final price. At pick up they will make you purchase insurance
2.0 Mediocre
27 Jan 2023
car not rented, asking price 4 times more expensive, waste of time
2.0 Mediocre
23 Dec 2022
They’re a complete scam. They wanted over $2,000 USD for insurance that isn’t mandatory. But they said if we didn’t pay their insurance we had to put down a $2,500 USD deposit. They kept changing the numbers trying to get us to pay a wack of money. It wasn’t a policy amount. It was whatever random amount they could squeeze out of us. We spent over an hour trying to cancel. They refused to cancel and told us we owed them the $2,000 USD insurance even though we didn’t ever take the car. We never even saw keys to a car. It’s a complete scam!
2.0 Mediocre
18 Aug 2022
Price gouged. Price we had to pay, with the insurance we booked ahead of time, was double what was originally quoted. Be careful of high pressure upselling, and bargain hard - they originally wanted triple what we were bid but pushing back hard brought it down to double.
8.0 Excellent
28 Jun 2022
The guy that rented the car was the super cool. He was fast and friendly. The new facility is great!
2.0 Mediocre
1 Feb 2022
Paid $618.85 ahead of time to reserve my small sedan from Cancun Airport. When I arrived at pickup I waited for over an hour to be helped. After I got the car I was told by the Hertz Agent that I needed to purchase car insurance which cost $879.33 alone. How does insurance cost more than the car itself, and how do you not disclose the true cost when booking? My initial booking of $618.85 ended up costing me $1,498.18 for 6 days of use. Absurd.
Rated no. 12
Ace
3.3 Mediocre (35 reviews)
1 location in Cancún
Ace
Locations in Cancún
Carretera Cancun Chetumal Km22
+52 33 4624 2114
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.4
  • 3.9
  • 3.1
  • 3.4
  • 3.1
Recent reviews
2.0 Mediocre
15 Feb 2022
Arrived and my reservation had been cancelled. No other cars available. Never again.
2.0 Mediocre
14 Feb 2022
When we checked in to pick up our car, they never told us they did not have a full size car available for us. Instead of upgrading us or informing us, we waited for about 30 minutes for our car to show up then told us after we asked about it that they didn’t have it. They still didn’t upgrade us at this point. Eventually a full size car pulled in, still wet from being washed and only a half tank of gas. The insurance also doubles the rental price.
6.0 Good
8 Feb 2022
I booked a car online for $130 then got hit with another $100 for insurance. They should have included the insurance in the online booking price since it is mandatory.
2.0 Mediocre
7 Jan 2022
Hi, Haven’t a car at the airport. The price has more than doubled, it was a joke. We took a taxi and we pass by the agency of our hotel to rent a car for our journey. I sent email about my angriness and for the cancellation but haven t received any follow up, so client service was not good. If any payment is requested I will block it. thanks Kr Mathieu
2.0 Mediocre
3 Jan 2022
Made a reservation 30dec morning for $286 from 30dec to 2jan for a budget car. When I came they increase my price to ~$500 + 800$ deposit. I tried to send a message to company - no results, just lost 2 hours of my short vacations. ACE works thru MEX rental company in Cancun airport. Never ever will book with them again. Go out and find a car from small local car rental office for $350 for 4 days.
2.0 Mediocre
26 Dec 2021
They charge you more money at the counter so you end up paying more than great reputable companies with much better cars. Terrible service. Stayed in Line for pick up for an hour. I will never use this company again!
2.0 Mediocre
23 Dec 2021
Charging people for false accusations is disgusting and this car company should be fined.... terrible terrible terrible. Never again am I ever renting from here......!!!
2.0 Mediocre
10 Dec 2021
they tried to charge me twice the money I booked for. As I didn't accept I left without a car.
2.0 Mediocre
13 Nov 2021
Ace as far as I could see didn’t exist. No rep at airport. No answer on phone number given. Got Harassed by everyone outside cancun airport. Quite a scary experience. Complete con. Had to use a different company 0/10
2.0 Mediocre
9 Nov 2021
If you do not prepay your reservation, it will not be held. Don't expect anything to be available when you show up.
Rated no. 13
Firefly
FIREFLY
2.2 Mediocre (10 reviews)
5 locations in Cancún
Firefly
Locations in Cancún
27 Av Yaxchilan
Blvd Kukulcan Km 8.5
0180 0709 5010
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Carre. Cancun-chetumal, Km 22
0180 0709 5000
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Las Americas Shopping Center
Walmart Av Xcaret
  • 4.4
  • 4.2
  • 2.0
  • 2.6
  • 2.2
Recent reviews
2.0 Mediocre
11 Jan 2023
The address then give you to pick up the car doesn’t exist. Google maps shows you the agency but there is nothing there. It takes forever to get ahold of customer service and they just tell you to go to another company. Will never use again after wasting more than an hour driving in circles delaying my trip.
2.0 Mediocre
27 Dec 2022
The type of car I requested wasn't available, felt like I was being ripped off. I was in a foreign country and needed a car for what I'm doing and I had already been shuttled to the hertz rental place so I felt like I had no choice but to get the bigger more expensive car, triple was I thought I would pay.
2.0 Mediocre
18 Nov 2022
The office that I booked a car through was in a resort that was completely closed for renovations. There were no notifications, no indications that I wouldn’t be able to get the car, nothing. So I walked for fifteen minutes to pick the car up only to find out I had find another rental place. Instead of making things easier to book the car, kayak actually wasted my time and made it harder.
2.0 Mediocre
15 Jan 2022
Told us that the car was “unfortunately” not available. Could rent a new one for $5000 instead of $500. Bad service
2.0 Mediocre
6 Nov 2021
It is a bait and switch. When we got to the rental kiosk, they wanted to charge us %50 more than the price for which we reserved the car. The car itself was not in great shape.
2.0 Mediocre
31 Mar 2021
Cons: Final price was nothing like the offer. I feel ripped off
2.0 Mediocre
24 Mar 2021
Pros: Drop off was convenient and staff did a good job
Cons: They said my car wasn’t available at pickup, and doubled my price that I prepaid for
2.0 Mediocre
3 Jan 2020
Cons: Overbooked. Never had the car. Deflected any responsibility.
2.0 Mediocre
19 Feb 2017
They decide 2 hours before our arrival to cancel o
Cons: The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car. This was between completly unprofessional and a clear trick to extract more money from foreign tourists! My advice wojld be to stay away from this agency and the possible scam
4.0 Okay
4 Jan 2017
The cheat you on the exchange rate
Pros: When I arrived, I was told I had to purchase their insurance, and that the insurance through the website was no good in Mexico. The rate for the rental car was $150.00, but with insurance and taxes it came $524.00! That's huge jump in price, but when I returned home, the total bill on my credit card was $604.00 because Firefly when they quoted me the bill, they did so at an exchange rate that was not real, it was actually more. I would not rent here ever again!
Rated no. 14
Fox
FOX
3.1 Mediocre (42 reviews)
2 locations in Cancún
Fox
Locations in Cancún
Av. Tankah Esq. Av. Coba, Sm 35, Mz. 1
+52 323 593 7486
Blvd. Kukulcan Km 13.5, Zona Hotelera
+52 323 593 7486
  • 3.9
  • 3.7
  • 3.1
  • 3.3
  • 3.2
Recent reviews
2.0 Mediocre
20 Mar 2023
Didn’t exist
2.0 Mediocre
12 Feb 2023
What rental place?!?! False advertising, I received a confirmation number for a rental for $26. Then when I get there I wait for 1 1/2 hour, informed that I will have a $10,000 USD hold on my card unless I purchase insurance for $130, and that is only for one day. As I waited, 2 people walked out saying run and that they are scammers, and a couple crowns as they were being told the totals for their rental, and no customer left happy. Major red flags.
2.0 Mediocre
24 Dec 2022
we didn't end up renting from FOX, as they were not honest about their service, and added extra 1300 $ insurance, this was not clear while signing this offer, will never ever deal with them, very poor service.
4.0 Okay
17 Nov 2022
Everything seemed smooth but go ahead and prepay because they will not hold your reservation more than one hour. (Not stated in Kayak or priceline). They gave my rental away and I had to level up to a more expensive vehicle. Insurance not reflected in price either so add it up (about $15 a day). Also, very dishonest workers, wanted to charge me $50usd as a cleaning fee for a small stain the sizer of a quarter in the back seat, I bought water at the gas station and cleaned it with a shirt in order for them to release my deposit. Just be aware and take pictures of exterior and interior.
2.0 Mediocre
12 Apr 2022
The $120 price was a lie. They try to say you need Mexican insurance which the lowest was $375 with $1000 hood on your card. And that your credit card insurance can’t be used. I was there for 3hrs then I left and went back to the airport. I got help from an enterprise representative that was just walking around. Never again will I be using this service.
2.0 Mediocre
22 Mar 2022
wanted a $12k hold on credit card. didn’t go with them
2.0 Mediocre
21 Mar 2022
They tell you one price online and then when you go to pick up the car, they try to scam you for four times the quoted price. They claim quoted price doesn’t include insurance. If you offer to use your own insurance thru your credit card they ask you for a deposit in the full value of the car. It’s all just a rip off. Just be straight forward FoX!
2.0 Mediocre
8 Mar 2022
I feel robbed because the price changed for 72 dollars online to 179$ ate the station Scam scam scam
2.0 Mediocre
4 Mar 2022
When I got to the airport they didn’t have a car for me I didn’t pay the full amount of the rental agreement but I could make a new reservation but with the new rates which was 3 times the original price
10.0 Excellent
3 Mar 2022
We were desperately searching for a rental car last-minute in Cancun, as our previous rental car company cancelled our reservation and couldn’t give us a car after our flight was delayed by 9 hours. Stumbled upon Fox/Europcar and had a wonderful experience. Luis spoke perfect English and was super patient, helpful, thorough, friendly and kind, and had a car available for us almost immediately. Although we paid more than we originally planned after factoring in insurance, working with Luis and Fox/Europcar was worth it.
Rated no. 15
Mas By Mex
MASBYMEX
4.8 Okay (7 reviews)
1 location in Cancún
Mas By Mex
Locations in Cancún
Carretera Cancun Chetumal Km 22. .
+52 33 4170 8243
  • 7.1
  • 6.5
  • 4.8
  • 5.4
  • 5.1
Recent reviews
2.0 Mediocre
28 Mar 2022
I made 2 reservations, and in one of them I DIDNT GET THE CAR. Their argument: my Id and drivers license are from a different country than my credit card. SUCKS BIG TIME. I was literally left on the street. Stop dealing with them.
6.0 Good
25 Mar 2022
The counter at Cancun Airport told us that the pickup shuttle will be there in 6 to 7 minutes. It did not arrive till 45 minutes after! The car was not ready and we had to wait 15 minutes for it.
8.0 Excellent
15 Jan 2022
We went for the cheap and cheerful option and this was spot on. No frills but the pick up and drop off was extremely quick and easy.
Rated no. 16
Avis
AVIS
4.7 Okay (14 reviews)
11 locations in Cancún
Avis
Locations in Cancún
Aeropuerto Intl Cancun
+52 998 886 0221
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Aquaworld - Zona Hotelera Km 14.5
+52 998 840 7216
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Blvd Kukulcan Km 14
+52 998 848 9400
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Blvd Kukulcan Km 8.5
+52 998 848 7600
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Blvd Kukulcan Km. 12.4
+52 998 883 1436
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Blvd Kukulkan,km 16.5
+52 998 885 1449
Monday07:00 - 15:00
Tuesday07:00 - 15:00
Wednesday07:00 - 15:00
Thursday07:00 - 15:00
Friday07:00 - 15:00
Saturday07:00 - 15:00
Sunday07:00 - 15:00
Carretera Federal Libre 307
+52 998 283 3600
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Km 16.5 Blvd. Kukulcan
+52 998 885 1449
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Km 4.6 Blvd.Kukulcan
+52 998 883 1436
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
Lote 1-03, Manzana 12
+52 998 881 5333
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
Playa Mujeres Rth 7
+52 998 234 0300
Monday08:00 - 13:00
15:00 - 18:00
Tuesday08:00 - 13:00
15:00 - 18:00
Wednesday08:00 - 13:00
15:00 - 18:00
Thursday08:00 - 13:00
15:00 - 18:00
Friday08:00 - 13:00
15:00 - 18:00
Saturday08:00 - 13:00
15:00 - 18:00
Sunday08:00 - 13:00
15:00 - 18:00
  • 6.5
  • 6.1
  • 4.7
  • 4.7
  • 4.9
Recent reviews
2.0 Mediocre
24 Mar 2022
The information on where the rental Car pick up and the cost were incorrect information. We arrived at the pick up site we made the reservation for and there was no Avis site and they called to say that it was only for guests of a particular hotel and that we would have to pay extra to get the car. It cost us more than double the price we signed up for and cost us hours of our time and having to pay extra taxi costs to return the car. Very aggravating experience!
1.9 Poor
6 Aug 2021
I was overcharged for my car rental. AVIS Mexico robbed me
10.0 Excellent
9 Jul 2021
I had heard from people that the process of renting a car, specifically the drop off process could be and have been lengthy processes. However, with my experience with Avis, I was finished and on the shuttle to the terminal in < 15 minutes. Thanks 😊
2.0 Mediocre
1 Jul 2021
Pros: Staff wasted 3 hours of my time and then didn’t honor my reservation unless I paid 3 times the reservation price. They are crooks and their service is horrible.
Cons: They should honor reservations even if they can rent the car for more money to somebody else. They are as dishonest as any company I have encountered and left my family stranded without a car
2.0 Mediocre
22 Jun 2021
Pros: They tried to rip me off
Cons: Not try to rip me off
4.0 Okay
2 Jun 2021
Pros: The car was ready when we got there and we didn’t have to wait long.
Cons: They price ended up doubling when we got there. Instead of paying the rate we were promised on Kayak they had many fees added on like a 20% airport fee that were not expected. The car rental concierge also tried to force me to purchase a $2,500 protection plan, I was arguing that the card on file wouldn’t allow that size of transactions and it wouldn’t work but he insisted. Finally he told me I could get full coverage for the car for 30% of the total price.
2.0 Mediocre
24 Apr 2021
Pros: Good value
Cons: The pick-up process was a nightmare. The staff was aggressively pushing the insurance and was trying to sell us things, which was annoying and prolonged the process.
2.0 Mediocre
18 Mar 2021
Pros: Nothing
Cons: To expensive they trick you with the insurance to force you to do full coverage
6.0 Good
5 Jan 2021
Pros: Staff was friendly, location was convenient
Cons: The car was hard to argue that it was in the same class as what was represented, they do not honor the insurance that I purchased with kayak, and required the entire rental amount, plus 30% to have full coverage, otherwise and coverage under 100% requires very high deposits, up to $5000+ depending on what you rented.
2.8 Mediocre
15 Jan 2017
Pros: I was ripped off, they charged twice what I was quoted for, total scam.
From $1/day
Rated no. 17
E-Z Rent-A-Car
Cheapest deal
4.2 Okay (15 reviews)
1 location in Cancún
E-Z Rent-A-Car
Locations in Cancún
Cancun International Airport
+52 998 892 7017
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.8
  • 4.6
  • 4.0
  • 3.7
  • 3.8
Recent reviews
3.2 Mediocre
14 Jul 2019
Pros: Dodgy company, use mobster technique to upsell insurance. Car class not available so they offered me a lower class. A real scam.
2.0 Mediocre
10 May 2019
Cons: Car was old and smelled bad insurance was very expensive
2.0 Mediocre
29 Apr 2019
Cons: They gave me the wrong car that was not even close to what I picked out
2.0 Mediocre
28 Apr 2019
Cons: Workers that speak English, have the car waiting and ready for you, disclose full amount to be paid with about deposit. When you call the number provided have people that can actually help, and not say... cannot find reservation. Yeah not good at all
2.0 Mediocre
17 Dec 2018
Cons: I rented the car by internet to pick it up at Cancun airport and I received a call the day before my flight and I explained him that my scheduled flight is for Thursday and I was supposed to pick up the car Friday then he told me to pick up the car at “flamingo plaza” in Cancun instead airport at 12:00 I was there and the person in charge told me that he didn't have my contract don’t even in the system after a few minutes dealing with that he found that my car was placed in somewhere place I paid a taxi round trip to look for it. At the spot that I pick up the car supposed to be a suburban, Tahoe or Yukon we got a journey.
3.2 Mediocre
9 Dec 2018
Asked us for a $30k deposit for a used Grand Caravan....LOL. Clowns
Cons: Ya, you read that right, $30k deposit. Not in midst of arguing about something else but as part of a welcome, here is your car and this is the deposit requirement. They also require about $100 per day in local insurance. These guys are clowns. Cars looked old and beat up. Location is 4 to 6 miles away from airport, down some industrial road. Good luck trying to get a taxi to take you elsewhere. No taxis and no phone number to call for a taxi. Also, no one answers at EZ cust service. Getting trapped is an understatement. Stay away from EZ. Go with a reputable company like Enterprise, Avis, National, etc.
3.2 Mediocre
7 Dec 2018
Not recommended
Cons: The insurance is obligatory and very expensive, it changes the price of the car completely
6.4 Good
21 Nov 2018
Pros: good price
Cons: I have ordered Chevrolet Tahoe or similar and I got just Jeep Wrangler what is way smaller and I have huge problem to fit all our luggage into car....
6.4 Good
16 Nov 2018
Cons: Had to do a $10,000 deposit for the car because I had my own insurance. That's just too much and maxed out my credit card. This is not 5 minutes from airport like advertised. Consider 15 minutes transportation from airport to pick up location. Car provided was old. Mosquitoes were eating us alive at pick up location. By the way, pick up location is very sketchy.
2.8 Mediocre
6 Nov 2018
Pros: Open 24 x 7
Cons: In Cancún the service is provided by AMERICA car rental. Coordinating the pickup was difficult, we lost about an hour waiting and arranging, the guy on the phone was a little bit rude. After we were brought to the office, we had to wait another hour because they had more customers in the line. They try to force you to take their insurance by putting a deposit of $7000 for a compact car if you want to use your own insurance. I booked a Dodge Avenger and they offered a VM Gol and I was told it was one of the newest cars: it was a lie. The car had scratches everywhere, it was dirty with stains on the roof, broken pieces, seat couldn't be adjusted and had noises while driving.
Rated no. 18
Sixt
SIXT
3.6 Mediocre (14 reviews)
1 location in Cancún
Sixt
Locations in Cancún
Carretera Cancun-Tulum KM 17
+52 998 886 2427
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.4
  • 3.6
  • 3.6
  • 3.2
  • 3.9
Recent reviews
2.0 Mediocre
12 Jan 2023
Basically a scam, DO NOT book with them.
2.0 Mediocre
28 Oct 2022
When I arrived they tried to charge me $2000 for a deposit on a $200 reservation, citing that it’s Mexican law to charge for a deposit of 20% of the value of the vehicle if you don’t get an extra $400 insurance plan (outside of “full coverage” included in my reservation). That’s a total lie, I’ve rented from Cancun Hertz multiple times and never paid more than $200 for a deposit. I left and went to Hertz and immediately got the same deal for a better car with only a $200 deposit.
6.0 Good
2 Jun 2022
Great price…out of their control due to extreme traffic at the airport, picking up took nearly an hour.
10.0 Excellent
1 May 2022
Two days rental for 34 US dollars, medium size car. Efficient contact with the pick up driver and staff. The Sixt base is one km from the airport but it is as it was at the airport. No waiting for the shuttle to the base.
2.0 Mediocre
4 Feb 2022
Location was not possible to find! Had no information on booking confirmation email! Was charged for a car I did not pick up because I could not find the location of the facility! Must not be located within the airport
2.0 Mediocre
29 Dec 2021
Really rude staff we ended up canceling the booking. They were being rude to another family as well and not doing anything to help them out.
2.0 Mediocre
13 Dec 2021
The real price was 3 times more expensive than the price advertised by kayak. Shame on you kayak.
8.0 Excellent
20 Oct 2021
The people were very nice. The car was clean and ran fine during our stay. The agents went over details of the billing and car condition very thoroughly. They spoke both English and Spanish. There were only 2 downsides: (1) The Kayak ad said the pickup would be at the Cancun airport but it wasn't. There was no Sixt booth at the airport either. We managed to find Sixt by asking other companies where to go...and everyone we asked kept trying to sell us their cars instead. It was quite confusing to know where the shuttle would be and to make sure it came for us. (2) The Kayak booking took me through Hotwire and it told me that I was booking a full-size sedan because that is what I filtered my search to. However, when I clicked on confirmation to secure the reservation, Hotwire changed the car to a mid-size vehicle. I did not realize I was getting a smaller vehicle until I got to the Sixt office and they had no full size vehicles for the same price. I blame Hotwire and Kayak for that issue, not Sixt.
1.9 Poor
12 Sep 2021
Nothing they cancelled my reservation for no reason and no notice. Had to go to a different company.
1.9 Poor
10 Jul 2021
I made the reservation and received a confirmation email. When I showed up to get the car, they told me my reservation was cancelled because it was missing the phone number, which is BS. They had no others cars to rent. I had to scramble to find a car from some company no one ever heard of, subjecting me to god knows what kind of scams.
Rated no. 19
keddy by Europcar
KEDDY
2.7 Mediocre (16 reviews)
11 locations in Cancún
keddy by Europcar
Locations in Cancún
Av. Bonampak Y Cazon, Sm 3 L 40 #95
Av. López Portillo, Mza. 7 Lt. 5
Av.Tankah Esq.Av Coba Sm35 Mza1- Lote 3 Col.Centro
Blvd Kukulcan Km 20 Zona Hotelera Cancun Q Roo
+52 998 848 7400
Blvd. Kukulcan Km 13.5, Zona Hotelera
+52 998 885 0483
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
Boulevard Vialidad Paseo Mujeres
+52 998 227 4179
Monday07:00 - 15:00
Tuesday07:00 - 15:00
Wednesday07:00 - 15:00
Thursday07:00 - 15:00
Friday07:00 - 15:00
Saturday07:00 - 15:00
Sunday07:00 - 15:00
Carretera Cancun - Chetumal Km 22- Col.Aeropuerto Internacional
Carretera Cancun - Tulum Km 45- Riviera Maya,Solidaridad
Km 12.5, Blvd Kukulcan Lt18
+52 998 891 4200
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday07:30 - 17:00
Sunday07:30 - 17:00
Punta Sam, Carrertera
Super Manzana 0 Zona Hotelera Manza- Na 9 Lotte10 Hacienda Estefania
  • 3.6
  • 3.3
  • 2.7
  • 2.5
  • 2.3
Recent reviews
2.0 Mediocre
10 Feb 2022
horrendous. scam company
2.0 Mediocre
15 Jan 2022
I do not recommend Keddy in Cancun due to a terrible experience I had in January of 2022. They refused to accept my insurance and attempted to insist I buy insurance from them at a highly inflated rate. I ended up losing my pre-payment for my rental vehicle. Overall it was a frustrating and seemingly predatory experience. If you rent from this organization, either pre-pay for insurance or ensure you have a letter that details your Credit Card Auto Rental Collision Damage Waiver benefit and documentation on how it complies with the Mexican CNSF (Comisión Nacional de Seguros y Fianzas) regulations. Even with all of that, I suspect Keddy will invent some other "required" documentation that you don't have to force you to buy their inflated insurance coverage. Beware.
2.0 Mediocre
8 Dec 2021
From the beginning to the end the renting experience was extremely disappointing. First the waiting time was excessive and the location is crowded and lacks staffing. The price that was advertised was way off from the actual price and it was impossible to lower since they forced us to pay for insurance which in the past I have been able to avoid using the coverage provided from my credit card. We have to wait about an hour and a half to get our car and nobody came to do an inspection and when we returned the car they wanted to charge us extra for gas but luckily I had taken pictures of the gas level when I first got it. I believe keddy-FOX is running things very poorly and I would recommend that if you are going to use this company it would be wise to read through their entire renting process before doing it, cause there were a lot of stressed customers at that counter myself included.
2.0 Mediocre
24 Nov 2021
This company are thieves, straight up. The rental fee was incredibly low, but they screw you on insurance, and if you haven't been diligent in taking pictures/videos they try to screw you on the return too. I get free rental insurance through my credit card. To use this though and waive Keddy's insurance I had to put down a deposit of 9000USD. When I said yes to this, they said I also needed a signed letter from my bank in Canada confirming they would cover the full value of the car. When I couldn't produce this (as we were in Mexico at the time) they said I had to pay for their insurance. When we brought the car back, they tried to charge us for fuel and for damage. The only reason they couldn't is because we had pictures of the fuel gauge and videos of the damage from when we picked it up. Also, to print a piece of paper, as in if you want a paper copy of your contract, its 11USD
2.0 Mediocre
22 Nov 2021
Waited for over an hour to be Ickes up at Eurocar, never told Fox was the name not Kety. Get to actual rental site an there were 34 people waiting for cars with one person working. I gave up after waiting another 3 hours and walked back to Eurocar where I actually rented a vehicle. Absolutely the worst experience of my entire life and people should avoid like the plague. 2 parties were refused rental due to refusing additional insurance
2.0 Mediocre
14 Nov 2021
It was a terrible experience they ripped us off for extra insurance and tried to charge us 100 dollars for water that dropped from a water bottle off the seat! It’s a total scam do not rent a car here it’s not worth it!
2.0 Mediocre
7 Jun 2021
Cons: Hello, I’m writing to let you know that we had a horrible experience with the rental service in Mexico (Cancún International Airport). We have paid for the car in full, however the day we arrived to get our car, the employees of Keddy were pressuring us to purchase their car insurance for 600 USD (which was not mandatory) in addition to 8500 USD deposit to rent the car we’ve already paid for. This was not listed anywhere in the contract. We were forced to leave the place and go back to the airport to rent another car with another company. I’m writing to let you know that Keddy is scamming people. Everyone else who was with us that day trying to get their rented car, was also pressured into paying much more and supplying a deposit. Many people were furious and just like us, they had to leave and find something else. It was a horrible experience for us and we really urge to remove them from your service. They are nasty scammers. I would also suggest to look into the reviews, because we are sure those were created by robots and not real people. Thank you, Kristina
6.0 Good
29 May 2021
Pros: Car worked.
Cons: They insisted I pay $190 for “insurance” before they would give me the car! No cruise control. Very basic car.
4.0 Okay
10 May 2021
Pros: Not much
Cons: Was ripped off. Price doubled at pick up. Had two choices, pay their extortion fee or be stuck at the airport with no car
2.0 Mediocre
25 Apr 2021
Pros: Nothing. Very dishonest. The insurance I bough through the website I was directed through Kayak ended up not being accepted. They didn't provide a phone to call.
Cons: Everything.
Rated no. 20
NU Car
NUCAR
1.9 Poor (2 reviews)
2 locations in Cancún
NU Car
Locations in Cancún
Av. Tulum SM 05, Mza 01, Lte 13, Location 2
+52 998 253 6121
Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00
Parque Logistico SMZA 301. LT 8. MZA 8 BODEGA 33-A
+52 998 886 3145
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 1.9
  • 1.9
  • 1.9
  • 1.9
  • 1.9
Recent reviews
2.0 Mediocre
27 Mar 2022
I could not contact with them and did not find any office to get the car.
1.9 Poor
16 Jul 2021
Do not use!!!
Rated no. 21
Advantage
ADVANTAGE
4.0 Okay (1 review)
1 location in Cancún
Advantage
Locations in Cancún
Cancun Int`l Airport - Europcar Carretera Cancun Chetumal KM 22
+52 669 913 3368
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.0
  • 4.0
  • 4.0
  • 6.0
  • 2.0
Recent reviews
4.0 Okay
28 Jun 2019
Cons: The price at which we booked was not honored and all kinds of mandatory insurance costs and taxes were tacked in along with usd 6000 refundable deposit. The alternative was to get the car at their available rental price, which we ended up doing.
Sunnycars
SUNNYCARS
16 locations in Cancún
Sunnycars
Locations in Cancún
Av. Bonamak Y Cazon
Av. Lopez Portillo
Av. Tankah Esq. Av. Coba SM35 MZA1
Av. Xcaret Lote 2 Col. Centro
Avenida Tulum SM 4
Blvd Kukulcan KM 13 Local 33-A
Blvd Kukulcan km 8.5
Blvd. Kukulcan KM 12.5
Blvd. Kukulkan KM 13,5
Blvd. Kukulkan/Zona Htelera km 9,5
Blvd.Kukulcan, Km 14.5
Carretera Cancun - Chetumal KM 22
Carretera a Punta Sam km 5.2
International arrivals & charter arrivals
Lot 4 / Zona Aeroporto
Punta Sam Carretera MZA 002
Adocar Rental
ADOCAR
6 locations in Cancún
Adocar Rental
Locations in Cancún
Av. Uxmal Sm 23 Mz 1, Entre Calle Laurel, Centro, Cancún, Q.R.
+52 998 253 6113
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
Avenida Uxmal Interior Hotel Plaza Caribe, Entre Avenida Tulum lote 19
+52 998 849 4233
Avenida Uxmal sm 23 L19 y 24, Hotel Plaza Caribe, Cancun
+52 998 886 2465
Blvd Kukulcan km 3.5 Hotel Zone Cancun Qroo, Cancun
Cancun Airport
Cancun Downtown Ave. Uxmal sm 23 mz 21 Antes de calle laure
+52 998 849 4233
Deal Mobility Rent a Car
DEALRENTACAR
5 locations in Cancún
Deal Mobility Rent a Car
Locations in Cancún
Aeropuerto Internacional de Cancún, Calle Lanzaderas, a espaldas de la Torre de Control
+52 998 205 4077
Av. Bonampak Y Cazon, Sm 3 L 40 #95
+52 998 219 4016
Av. Lopez Portillo Mza 7 Lt 5, Local 8 SMZA 85
+52 998 880 4848
Av. Tankah Esq. Av. Cobá, sm 35, mz. 1, lote 3, CP 77500 Cancún, Quintana Roo.
+52 998 892 8952
Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.
+52 998 885 0483
FlexWays
FLEXWAYS
5 locations in Cancún
FlexWays
Locations in Cancún
Av Coba 73, 25
+54 9 11 5259 9877
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
BLVD. LUIS DONALDO COLOSIO MZ. 4 L. 5 LOCAL 461 Zona, Calle Aeropuerto
+54 11 6009 3539
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
Blvd. Kukulcan Km 19. 6, Zona Hotelera
+54 11 6009 3539
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
Cancun-Chetumal Km 22
+54 11 6009 3539
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
Parque Logistico Apq, Up 35, Cancun Carretera Cancun - Tulum Km
America Car Rental
AMERICACARRENTAL
4 locations in Cancún
America Car Rental
Locations in Cancún
Av. Tulum SM 05 Mza 01 Lte 13 Local 02
+52 998 886 2025
Blvd. Kukulcan, Km. 11.5 Loc. 101-B
+52 998 883 0160
Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1
+52 998 253 6100
Zona Hotelera Mz 48 Lote 8 Km 9, Cancun Q. Roo
+52 998 217 6396
GREEN MOTION
GREENMOTION
4 locations in Cancún
GREEN MOTION
Locations in Cancún
Av. Tulum y Claveles No. 1 MZ.5
+52 998 449 9841
Blvd. Kukulcan Km. 9 Mz. 48 Lt. 8-1
Cancun airport
+52 (998) 889 98 41
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
Hotel Four Points Sheraton
City Car Rental
CITYCARRENTAL
3 locations in Cancún
City Car Rental
Locations in Cancún
Av Uxmal
+52 998 980 0766
Bld Kukulkán
+52 998 980 0766
Blv Luis Donaldo Colosio
+52 998 980 0766
Blueway
BLUEWAY
2 locations in Cancún
Blueway
Locations in Cancún
Av. Tulum 231, Sm 20, Mz 9, Lote 43
529988846955
Carretera Cancun-Aeropuerto, Sm 301, Mz 11, L 11 01
529988862950
Priceless
PRICELESS
2 locations in Cancún
Priceless
Locations in Cancún
Carretera Cancun-Aeropuerto
+52 998 849 4233
Plaza Centralia, Blvd. Luis Donaldo Colosio
+52 998 234 6130
Monday09:00 - 23:00
Tuesday09:00 - 23:00
Wednesday09:00 - 23:00
Thursday09:00 - 23:00
Friday09:00 - 23:00
Saturday09:00 - 23:00
Sunday09:00 - 23:00
Unlimited Car Rental
UNLIMITED
2 locations in Cancún
Unlimited Car Rental
Locations in Cancún
Central de Abastos Local 421-422
+52 998 886 2912
Plaza Mayafair
+52 998 886 2912
ACO Rent A Car
ACO
1 location in Cancún
ACO Rent A Car
Locations in Cancún
Sm201 Centro Logistico APQ
+52 998 849 4233
Arrent Car Rental
ARRENTCARRENTAL
1 location in Cancún
Arrent Car Rental
Locations in Cancún
Carretera Cancun Chetumal
+52 998 886 3077
Carflex Rent a Car
CARFLEXRENTACAR
1 location in Cancún
Carflex Rent a Car
Locations in Cancún
Boulevard Kukulkan KM 12.5, Manzana 52 Lote 18 - 10 Car Rental Center, Plaza la Isla, Cancún Quintana Roo. CP
+52 998 176 8172
Monday09:00 - 16:59
Tuesday09:00 - 16:59
Wednesday09:00 - 16:59
Thursday09:00 - 16:59
Friday09:00 - 16:59
Saturday09:00 - 16:59
Sunday09:00 - 16:59
CarWiz
CARWIZ
1 location in Cancún
CarWiz
Locations in Cancún
Cancun International Airport
+52 998 205 7733
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
easyCar
EASYCAR
1 location in Cancún
easyCar
Locations in Cancún
Cancun Airport CUN
+52 998 112 1305
Goldcar Rental SP
GOLDCAR
1 location in Cancún
Goldcar Rental SP
Locations in Cancún
Aeropuerto de Cancún
+52 333 122 4758
Infinity Car Rental
INFINITY
1 location in Cancún
Infinity Car Rental
Locations in Cancún
CRT Cancun Aeropuerto, SM 301 Mza 8 Lte 8 Bodega 33-A
+52 998 886 3145
NextCar
NEXTCAR
1 location in Cancún
NextCar
Locations in Cancún
Plaza Centralia, Blvd. Luis Donaldo Colosio
+52 998 234 6130
Monday09:00 - 23:00
Tuesday09:00 - 23:00
Wednesday09:00 - 23:00
Thursday09:00 - 23:00
Friday09:00 - 23:00
Saturday09:00 - 23:00
Sunday09:00 - 23:00
Pop Car Rental
POPCAR
1 location in Cancún
Pop Car Rental
Locations in Cancún
Boulevard Luis Donaldo Colosio, Cancún, Q.R., Mexico
+52 998 887 3176
Rhodium
RHODIUM
1 location in Cancún
Rhodium
Locations in Cancún
Zona de Arrendadoras EN, Centro de instalaciones Fox, Benito Juárez, Cancun, Q Roo, CP , MEXICO
+52 333 122 4758
Right Cars
RIGHTCARS
1 location in Cancún
Right Cars
Locations in Cancún
Cancun Airport
Routes Car & Truck Rentals
ROUTESCARTRK
1 location in Cancún
Routes Car & Truck Rentals
Locations in Cancún
Carr. Federal 307, Cancun-Tulum, Num 138, Centralia Bussines Center,Local 103.
+52 55 4440 0916
Shouqi
SHOUQI
1 location in Cancún
Shouqi
Locations in Cancún
Carretera Cancun - Chetumal Km 22
+86 10 6064 1387
U-Save
USAVE
1 location in Cancún
U-Save
Locations in Cancún
Blvd Luis Donaldo Colosio KM 15 Carr.
1136 travellers who rented a car in Cancún gave the car agency they used an average rating of 4.1

Good to know

Most popular agency

Hertz

Average price

$96/day

Good deal

$92/day

Top Tips For Renting an SUV in Cancún

  • 25% of our users found a SUV rental in Cancún for $92 or less
  • Book your SUV rental in Cancún at least 1 day before your trip in order to get a below-average price

FAQs About Renting an SUV in Cancún

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