Charleston hotels near Cruise Line Terminal

Cons: Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.

Cons: The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.

Cons: Only issue that we had was the WiFi didn't work well even though we had a router in the room. They changed it out twice & the service was still intermittent. The hotel was slow to respond.

Cons: Ad said free parking and we had to pay $12.00

Cons: If I’m being critical, the pillows were a little too soft for my preference, but that’s being really picky.

Cons: They upgraded our room because they didn't have the original room we booked upon arrival. We were staying 5 days. after two days they kicked us out of the upgraded room and moved us to a room half the size saying that the room they upgraded us to was already booked beyond our current stay. This put a damper on the remainder of our stay at the hotel due to the room being a little too small for two people Also the other guest in the hotel that had business meetings were very rude and arrogant and continually blocked the top of the stairways coming up to the main lobby.

Cons: Not being under mask requirements

Cons: Small bathrooms. Comfortable but not luxurious. With two double beds in the room, you couldn't open the bathroom door fully. That was pretty ridiculous to have to enter sideways.

Cons: The water pressure was too low in the shower.

Cons: Liked it all.

Cons: Hallways have some deferred maintenance.

Cons: My only complaint would be that the parking is a little hard to find, but it is very secure and was a small issue, nothing to worry about.

Cons: Parking garage is not attached to hotel, if using self park, must walk 1/2 block. Room decor is tasteful but 20 years old and while clean, is showing it's age ( I imagine this is the reason for lower rates). Bathrooms are extremely small.

Cons: The hotel is very noisy at night due to screaming and honking of horns on the main road-and I was on the 7th floor. I wish the hotel had a free continental breakfast and that you did not have to walk a block to get to the hotel parking, which is the city garage.

Cons: Lack of air flow in the bathroom.

Cons: Older small bathroom A/C that made loud noises randomly. This is not a modern hotel...but that's not all bad.

Cons: Paying for parking, no coffee in lobby, no free breakfast

Cons: The bathroom we had was very small and reminded me of a cruise ship but we were only there for two nights so it was not a big deal with my daughter.

Cons: No fridge in the room Parking $16 a day

Cons: No refrigerator

Cons: A bit tired, could use the next update. Will definitely stay again.

Cons: TV did not work initially, but was quickly fixed Toilet did not fill initially, but guest was able to fix overly expensive room rates airport shuttle forgot to pick us up

Cons: The rooms where old. Bathroom was the size of a closet. Front desk staff was rude.

Cons: The hotel is dated and worn out. The rooms are small and very old. The bathroom is only large enough for one person and the plumbing is ancient. The hotel is overpriced for what you get. The manager was not at all accommodating when we didn't get the type of room we booked. I would never stay at this hotel again.

Cons: No pool!

Cons: The only thing I would have like to have was better mattress.

Cons: Small Bathroom

Cons: The rooms are extremely small, which is typical in older hotels. Our room location was awful, which I didn't realize until it was too late (our kids were in bed and falling asleep). We were right next to the elevator bay, and we could hear people coming and going (very LOUDLY) all night long. Also, if you are given a room adjacent to King Street and you are staying over a weekend, you might want to switch to the other side of the hotel. There was a huge party (at the art museum, I think) and the DJ music was vibrating our room until past 10 p.m. This won't be a problem for you if you are out late and without kids, but it was a rough night for us.

Cons: The ventilation in the room was poor. The bathroom smelled like cigarettes likely coming from a neighboring room or one below. The mattresses are worn out and requiring the guest to remember to schedule house keeping the night before doesn’t seem like much of a service. It was also disappointing to find out that the only place to park at the hotel was the parking garage behind the hotel which runs you about $20 per day and isn’t comped by the hotel. Overall the hotel seems very elegant when you enter the lobby, but other than the main floor everything else is worn out and in need of an update. The value of the suite level room didn’t match the price paid.

Cons: Housekeeping staff tried entering our room at 8:30 am (check outs not until 11, and we had previously requested a late checkout of noon). She knocked one time, lightly. We didn’t even get a chance to get up from bed, get decent and answer the door before she was already entering. This is not ok. Also, upon arrival the front desk staff and manager were conversations amongst themselves, not even greeting us or talking to us. Just amongst each other and getting us checked in. No welcome words or conversation. Like we were an inconvenience to their conversation.

Cons: Checking in did not go well. We arrived at 1:30 and were told the room was not ready and we should come back in an hour. We came back at 3:30 and the room was still not ready. Then when we got to our room, they lost our bag tag and it took over an hour to bring our bags to the room. We also didn't get the king size bed, but instead two doubles. They weren't very apologetic about it all either. They charged me $0.50 for a call to the 1-877 help number for wifi issues. Parking wasn't great either.

Cons: While the location is excellent, and the hotel lobby & courtyard are visually appealing, the rooms leave much to be desired. Even with a balcony view, the room was a bit dark and dreary. Our tub did not drain for several hours after each use (but was fixed by a friendly staff member a few hours after I called the problem in. They gave us a room down the hall to use in the meantime). The sink handle in the new room broke and the water ran constantly. The walls are thin and you can hear all conversations. The guest service is hit or miss. We had great interactions with some of the staff who were both pleasant and accommodating, and other experiences with staff who were quite the opposite. Overall, I’d choose this hotel again for location alone, but if you’re going to spend a lot of time in your room, your money would be best spent elsewhere.

Cons: What I did NOT like was once a person booked through Kayak, the hotel would not help you with your room. I called the hotel prior to arrival to make sure I had a king sized bed as I requested but the hotel refused to assist me since I did not book directly with them. So although I again requested a king size bed for my wife and I, and for our married friends as well, through the Kayak booking agency - neither of us had a king sized bed but instead two double beds! And the beds were like marshmallows so you sink in them. While that may be fun for some but many of us like support under our backs. I informed the hotel of my displeasure and request for change; I was "yes'd" but received no change. So I now assume that the most undesireable rooms are avaialble on Kayak because it would lead to toomuch aggravation for the hotel to try to get the normal rate for them.

Cons: Wished the room had a small refrigerator to store leftovers from the great restaurants nearby.

Cons: N/A

Cons: Our room, a Deluxe King Bed room, was very tight on space, especially the bathroom. There was no vanity - just a pedestal sink - so there was nowhere to put any toiletries in the bathroom. The toilet was so close to the sink that part of the toilet tank was under the sink, which made it very difficult to reach the toilet tissue which was mounted on the wall between the sink and toilet. The bathroom was so small that the bathmat couldn’t lay flat on the floor.

Cons: The pillows were too soft for me and all the same so there wasn't an option to switch out - that would be my only complaint!

Cons: Bathroom should had been cleaner, hair on floor Bed not comfortable

Cons: I hated the sliding door to the bathroom. It didn't offer much privacy but I find many boutique hotels favor them these days.

Cons: Poor staff. Tried to charge me $100 for 8 place settings for the extra suite we paid for. We had paid for 5 rooms and a parlor suite and told front desk three times we needed place settings. We told no problem before I booked and the morning of the event. Then a hour before the event the banquet manager personally comes to the room and says he needs $100 before he can bring up the dishes.

Cons: Restaurant and Bar in hotel I would not recommend Service poor, house wine limited and poor, do not waste your time there are excellent places right out the door No mooring coffee available in the lobby or at the bar. Was told it would be set up by 6am, but both days nothing between 530-700am

Cons: Parking was limited and expensive. The price per night was a little on the high end for the size of the room.

Cons: paper coffee cups in room, walls were a little thin. the couple next to us were loud at all hours of the night. did not enjoy hearing them having sex!

Cons: Information explaining parking since no valet also explaining no housekeeping unless asked...

Cons: No complaints! Would love to stay here again

Cons: The room was not very comfortable or easy to move around in . Bath was very outdated and not easy to use. Not very competitive or modern

Cons: Renovation construction going on. Ask before booking to ensure completed.

Cons: As with a lot of nice hotels in the Charleston area, there was a big wedding party in the hotel lobby who occupied the entire area of the lobby and their one restaurant during the ceremony so it was difficult to get any food or refreshment at the hotel during that timeframe.

Cons: Breakfast and parking not included

Cons: Rooms are on the small side as are the bathrooms. Our room was on the second floor and all we could see was scaffolding outside our window. The valet staff was a little inattentive.

Cons: rooms too small; no counter space in bathroom

Cons: Small room with double beds, very loud

Cons: Wish we could have stayed longer!

Cons: CONSTRUCTION GOING ON OUTSIDE THE BUILDING

Cons: Would have preferred a fridge in room but not totally necessary. We had a great time so really nothing negative!

Cons: Only small complaint I have was the pillows. They were fluffy until you laid on them, then they became flat and hard.

Cons: The bathroom doors are sliding & did not give the feeling of full privacy. The room was not spacious but very comfortable.

Cons: Broken luggage racks (2) in room, shower water backs up in tub, immediately three inches to stand in while showering

Cons: The bathroom was a bit snug. Price was high, but comparable for other hotels in the historic area.

Cons: Size of room could limit longer stays

Cons: There was nothing we didn't like. Great place!

Cons: Not worth the price. Very expensive rooms

Cons: Surprisingly the staff wasn't very friendly or helpful. They seems very aloof.

Cons: I couldn't stay longer. This is the best hotel I the peninsula .