Mills House Charleston Curio Collection by Hilton

6Okay

Jason, Apr 2021

Pros. The location was convenient, the staff was friendly.

Cons. The ventilation in the room was poor. The bathroom smelled like cigarettes likely coming from a neighboring room or one below. The mattresses are worn out and requiring the guest to remember to schedule house keeping the night before doesn’t seem like much of a service. It was also disappointing to find out that the only place to park at the hotel was the parking garage behind the hotel which runs you about $20 per day and isn’t comped by the hotel. Overall the hotel seems very elegant when you enter the lobby, but other than the main floor everything else is worn out and in need of an update. The value of the suite level room didn’t match the price paid.

9.1Wonderful

Tiffany, Jul 2020

Pros. Location was phenomenal!!

Cons. Information explaining parking since no valet also explaining no housekeeping unless asked...

7.4Good

Anonymous, Jun 2020

Pros. Excellent location! Walking distance to many highlights within Charleston—tours, Rainbow Row, Waterfront Park, markets, shopping on King St., and close to some of the most amazing restaurants. When staying, make sure you visit Eli’s Table (one block away) for any meal of the day! We enjoyed the hotel pool and patio area—clean, spacious and scenic.

Cons. While the location is excellent, and the hotel lobby & courtyard are visually appealing, the rooms leave much to be desired. Even with a balcony view, the room was a bit dark and dreary. Our tub did not drain for several hours after each use (but was fixed by a friendly staff member a few hours after I called the problem in. They gave us a room down the hall to use in the meantime). The sink handle in the new room broke and the water ran constantly. The walls are thin and you can hear all conversations. The guest service is hit or miss. We had great interactions with some of the staff who were both pleasant and accommodating, and other experiences with staff who were quite the opposite. Overall, I’d choose this hotel again for location alone, but if you’re going to spend a lot of time in your room, your money would be best spent elsewhere.

9.1Wonderful

Anonymous, Jan 2020

Pros. Location

Cons. Beds are tiny, had double queen room and they are just a size bigger than a twin.

6.5Okay

Pierre, Nov 2019

Cons. Bathroom should had been cleaner, hair on floor Bed not comfortable

10Wonderful

Kerrie, Sep 2019

Pros. Loved the complimentary champagne served at check-in and the hotel bar had an excellent selection of small plates and great service

Cons. Wish we could have stayed longer!