Comfort Inn Downtown Charleston

Reviews

Pros

"The breakfast was great!" (in 156 reviews)

"Clean and comfortable room" (in 91 reviews)

"Staff was super friendly and helpful!." (in 170 reviews)

Cons

"Parking lot too small" (in 36 reviews)

Show reviews that mention

+

burger king

free bus

credit union

downtown area

parking is limited

good breakfast

free trolley

walking distance

room was clean

location is great

staff was friendly

wedding gift

downtown shuttle

good variety healthy

bed was comfortable

distance of the downtown

Mediocre

Sep 2017

3.1

Wasn't able to stay at this hotel due to hurricane Irma. The area was too flooded to get to the hotel
Mediocre

Jul 2017

4.0

Room was 20x11 nicely appointed for a comfort inn. But no towel racks in bathroom. Why do parents allow their children to run freely throughout the hallways? The hotel should have a "kid free floor".

Beds were comfortable for 1 night, but I would not want to stay there for more than 1 night. Breakfast was the typical fare that you would find at discount hotels. Pre-fab eggs.
Mediocre

Jun 2017

2.5

Go elsewhere

Located 1 mile away from hisoric downtown Charleston.

The hotel! The room was ok but airconditioner did not work. Breakfast was no good. Hotel management decided to redo the parking lot during Spoletto Fest, typically a very busy weekend. Parking lot was very small, little to no room to park. Need to iron a shirt? Don't bank on using their iron and iron board. Both were run down. The iron did not even heat ip. The iron board was all warped. Whomever owns this hotel needs to seriously consider getting into another carreer field. Will never stay at this hotel again. Not worth saving $30/night. Live and learn!
Good

Nov 2016

8.0

Simple and Comfortable

I think hotel breakfasts have been going downhill over the pat few years. However, I was pretty impressed with the selection of breakfast foods offered. I didn't have to actually wait to get my hotel keys fixed- they didn't work after they were in my wallet all day long. As a female I enjoyed the makeup remover wipes- what a savior honestly. All the employees from front desk to janitor were extremely friendly. I really enjoyed my stay here.

I tried taking the stairs one morning from the 3rd floor to the lobby. The stairs didn't lead to the lobby or maybe I didn't go far enough.
Excellent

Nov 2015

10.0

Wonderful stay

We were so comfy in our cozy clean bed and room!! Bathroom was spotless perfect in every way!!

Got an uber and traveling was so easy
Excellent

Nov 2015

9.1

Great 4 day stay!

Excellent customer service, staff was friendly and talkative. Breakfast & coffee was great! Thank you guys!

Only wish the bathroom was bigger or had an extra towel mat. But I did request best view and not most spacious.
Good

Oct 2015

8.0

Good accomodations

Beds were comfortable and extra room in the suite was exactly what we needed...staff was very friendly and helpful...convenient location

parking could be improved upon ...also had noise issue in our room that continued day and night during our entire stay...never knew the source of the knocking sound...seemed to be some sort of issue with pipes
Good

Jul 2015

8.0

All the worker where very friendly. the bed very comfortable, rooms where clean.

Parking
Excellent

Jul 2015

9.4

This was a good experience.

We came in a bit early so they held our luggage and we explored the town. We were not back until after eight to get our luggage. No worries. They were all smiles and loads of help even though the desk was swamped with late comers. The front desk workers were happy professionals. The breakfast staff was friendly and courteous. You should expect this from a downtown hotel staff. You get it here.

There is a smoking section off the front desk. Because of where we parked our car we had to pass by it. The smokers were messy. No one was watching over the area that carefully. I am a smoker. But it was too much to ask others to put up with. If you did not use this exit you would not notice.
Excellent

Jul 2015

10.0

Wish we could have stayed longer

Staff was very helpful and attentive :)
Good

May 2015

6.8

Not too far from downtown.

Only one elevator was working. Upon checking in, we overheard one of the staff members discuss how they checked a couple into the wrong room. The couple then had access to a room that was occupied.
Okay

Apr 2015

4.5

Seems like it was newly updated.

Horrible location away from everything. Have to take a bus to get to everything. Parking situation is a joke. Basically have to fight for a parking spot. There is not enough spots for rooms.

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