Charleston hotels near Old Exchange & Provost Dungeon

Cons: We had to leave.

Cons: It was perfect and exceeded my expectations! There was nothing not to like! I'd stay there again and again!

Cons: Nothing

Cons: At times very busy, crowded.

Cons: There was nothing we didn't like

Cons: The traffic noise was very loud throughout the night

Cons: Late night menu could be upgraded/ not so limited..

Cons: There should be more water available. Many hotels have water in the lobby . More seating in the lobby.

Cons: The spa service is sub-standard, and over-priced. Therapists were not attentive to requests, and hearing complaints about their job because they didn't receive benefits, was unsettling. Urban Nirvana in Charleston offers the best service. Consider opting for their spa at Wentworth Mansion. The service and value trump Charleston Place, any day. Also the spa charged a 20% tip without notifying me, and overcharged for the services rendered. The spa therapists aren't Belmond Charleston Place employees, and are quick in letting you know that.

Cons: - Meals cost prohibitive

Cons: Repeated air conditioning problems in our room.

Cons: Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.

Cons: Only issue that we had was the WiFi didn't work well even though we had a router in the room. They changed it out twice & the service was still intermittent. The hotel was slow to respond.

Cons: The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.

Cons: Our room was recently renovated. Due to the cold, fresh air wasn't an option so we were overwhelmed w fumes. They were able to move us and saved the trip. Great 2nd room.

Cons: when we arrived - the small room we had smelled very moldy - we went back to the office and they gave us a better , larger room our room was in the inner core - so no windows - the good news was that it allowed us to sleep longer in the morning

Cons: If I’m being critical, the pillows were a little too soft for my preference, but that’s being really picky.

Cons: Not worth the price. Very expensive rooms

Cons: paper coffee cups in room, walls were a little thin. the couple next to us were loud at all hours of the night. did not enjoy hearing them having sex!

Cons: The bathroom was a bit snug. Price was high, but comparable for other hotels in the historic area.

Cons: Surprisingly the staff wasn't very friendly or helpful. They seems very aloof.

Cons: No complaints! Would love to stay here again

Cons: The rooms are extremely small, which is typical in older hotels. Our room location was awful, which I didn't realize until it was too late (our kids were in bed and falling asleep). We were right next to the elevator bay, and we could hear people coming and going (very LOUDLY) all night long. Also, if you are given a room adjacent to King Street and you are staying over a weekend, you might want to switch to the other side of the hotel. There was a huge party (at the art museum, I think) and the DJ music was vibrating our room until past 10 p.m. This won't be a problem for you if you are out late and without kids, but it was a rough night for us.

Cons: What I did NOT like was once a person booked through Kayak, the hotel would not help you with your room. I called the hotel prior to arrival to make sure I had a king sized bed as I requested but the hotel refused to assist me since I did not book directly with them. So although I again requested a king size bed for my wife and I, and for our married friends as well, through the Kayak booking agency - neither of us had a king sized bed but instead two double beds! And the beds were like marshmallows so you sink in them. While that may be fun for some but many of us like support under our backs. I informed the hotel of my displeasure and request for change; I was "yes'd" but received no change. So I now assume that the most undesireable rooms are avaialble on Kayak because it would lead to toomuch aggravation for the hotel to try to get the normal rate for them.

Cons: Size of room could limit longer stays

Cons: While the location is excellent, and the hotel lobby & courtyard are visually appealing, the rooms leave much to be desired. Even with a balcony view, the room was a bit dark and dreary. Our tub did not drain for several hours after each use (but was fixed by a friendly staff member a few hours after I called the problem in. They gave us a room down the hall to use in the meantime). The sink handle in the new room broke and the water ran constantly. The walls are thin and you can hear all conversations. The guest service is hit or miss. We had great interactions with some of the staff who were both pleasant and accommodating, and other experiences with staff who were quite the opposite. Overall, I’d choose this hotel again for location alone, but if you’re going to spend a lot of time in your room, your money would be best spent elsewhere.

Cons: Information explaining parking since no valet also explaining no housekeeping unless asked...

Cons: Housekeeping staff tried entering our room at 8:30 am (check outs not until 11, and we had previously requested a late checkout of noon). She knocked one time, lightly. We didn’t even get a chance to get up from bed, get decent and answer the door before she was already entering. This is not ok. Also, upon arrival the front desk staff and manager were conversations amongst themselves, not even greeting us or talking to us. Just amongst each other and getting us checked in. No welcome words or conversation. Like we were an inconvenience to their conversation.

Cons: Wished the room had a small refrigerator to store leftovers from the great restaurants nearby.

Cons: N/A

Cons: Would have preferred a fridge in room but not totally necessary. We had a great time so really nothing negative!

Cons: rooms too small; no counter space in bathroom

Cons: CONSTRUCTION GOING ON OUTSIDE THE BUILDING

Cons: Checking in did not go well. We arrived at 1:30 and were told the room was not ready and we should come back in an hour. We came back at 3:30 and the room was still not ready. Then when we got to our room, they lost our bag tag and it took over an hour to bring our bags to the room. We also didn't get the king size bed, but instead two doubles. They weren't very apologetic about it all either. They charged me $0.50 for a call to the 1-877 help number for wifi issues. Parking wasn't great either.

Cons: Small room with double beds, very loud

Cons: Difficult to check in as no place to park.....rooms small for price.....no refrigerator......limited counter space in bathroom

Cons: Renovation construction going on. Ask before booking to ensure completed.

Cons: The room was not very comfortable or easy to move around in . Bath was very outdated and not easy to use. Not very competitive or modern

Cons: As with a lot of nice hotels in the Charleston area, there was a big wedding party in the hotel lobby who occupied the entire area of the lobby and their one restaurant during the ceremony so it was difficult to get any food or refreshment at the hotel during that timeframe.

Cons: Beds are tiny, had double queen room and they are just a size bigger than a twin.

Cons: Restaurant and Bar in hotel I would not recommend Service poor, house wine limited and poor, do not waste your time there are excellent places right out the door No mooring coffee available in the lobby or at the bar. Was told it would be set up by 6am, but both days nothing between 530-700am

Cons: Breakfast and parking not included

Cons: Poor staff. Tried to charge me $100 for 8 place settings for the extra suite we paid for. We had paid for 5 rooms and a parlor suite and told front desk three times we needed place settings. We told no problem before I booked and the morning of the event. Then a hour before the event the banquet manager personally comes to the room and says he needs $100 before he can bring up the dishes.

Cons: Rooms are on the small side as are the bathrooms. Our room was on the second floor and all we could see was scaffolding outside our window. The valet staff was a little inattentive.

Cons: The pillows were too soft for me and all the same so there wasn't an option to switch out - that would be my only complaint!

Cons: Wish we could have stayed longer!

Cons: The bathroom doors are sliding & did not give the feeling of full privacy. The room was not spacious but very comfortable.

Cons: Broken luggage racks (2) in room, shower water backs up in tub, immediately three inches to stand in while showering

Cons: Parking was limited and expensive. The price per night was a little on the high end for the size of the room.

Cons: I couldn't stay longer. This is the best hotel I the peninsula .

Cons: I hated the sliding door to the bathroom. It didn't offer much privacy but I find many boutique hotels favor them these days.

Cons: Only small complaint I have was the pillows. They were fluffy until you laid on them, then they became flat and hard.

Cons: Bathroom should had been cleaner, hair on floor Bed not comfortable

Cons: There was nothing we didn't like. Great place!

Cons: The bed was very uncomfortable and the pillows were a joke. They were tiny and lumpy. The room could have been better maintained. One of the drawer pulls came loose. One day we didn't have enough towels. They usually provide 3 or 4, but we only had 2. I use 2 towels when I shower (one for hair and one for body). I didn't realize there were not enough towels. My husband got out of the shower and didn't have a towel! I had to give him one of my wet towels. When I told the girl at the front desk, she didn't even apologize. She just made a note to provide us with extra towels. We didn't want EXTRA towels. We just wanted the normal number. The AC was VERY loud! I had to turn up the TV every time it turned on.