10.0
The rental process was smooth from start to finish. The vehicle was clean-ish some stains and wrappers but that’s okay, well-maintained, and exactly what I needed for my long-distance move from Florida to Texas. Pickup and drop-off were easy, the staff was professional and helpful, and the car was comfortable and reliable throughout the trip. Overall, a great experience and I would definitely rent again.Reviewed 12 Jun 2026
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4.0
The customer service was good but the quality of the car was very poor. Needed an oil change, the car has a lot of dents and marks on it.Reviewed 21 Apr 2026
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6.0
Did not honor “free double upgrade” promotion. Told there was “limited availability”Reviewed 29 Mar 2026
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6.0
The vehicle was suppose to be full at pick up. I only drove it 42 miles but had to add $20 to fill.Reviewed 3 Feb 2026
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6.0
I didn't realize it was a pickup area out of the airport, although there was a budget in the airport when we got to the place after a $30 taxi ride we found out that our booking had been canceled at 3:30. We have to no idea why we were still on the plane and that stage. However, the gentleman was very helpful. Gave us a car which was extremely comfortable and reliableReviewed 22 Oct 2025
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2.0
Car was not available on pickup time. No intimation. No substitute vehicle provided. Instead forwarded to another location that did not maintain price offered. Returned to complain and then a substitute vehicle was provided - same that was denied earlier. Drop off instructions were all wrong.Reviewed 28 Jun 2025
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2.0
Bad experience. I did not get the car type I reservedReviewed 26 Jun 2025
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6.0
The pick up counter personnel was a bit challenging, and the vehicle could have been cleaned better. The drop off store was great. It was quick and easy.Reviewed 24 Jun 2025
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10.0
Vehicle conditionReviewed 7 Mar 2025
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10.0
Everything went as planned. Thank youReviewed 2 Mar 2025
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2.0
Hide fees, I was over charged, they charged me for 8 passengers van, at the moment of the pick up they didn’t have any available, anyway I was charged the full amount, also they add coverage that I did not request to the van, I called during the trip to notify about the coverage that I didn’t add and tolls “they said was fixed”, at the moment of the return, looks like they didn’t fix anything and are charging me the full amount of money, they are saying nothing can be done, very disappointed.Reviewed 5 Jan 2025
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6.0
Initial impression was not good. Signage posted on rental counter that stated a $450 cleaning charge for many normal situations. Signs said, NO SAND, NO PETS, etc… I get the no smoking, but it’s Florida. There’s sand. Then when we went to the assigned vehicle (luxury car) it was super dirty with hair and gunk all over the inside as well as a broken windshield. Of course no damage was noted on the paperwork. Super friendly and helpful employees. Zero complaints there, just a failure on the cleanliness and condition. Not terrible. They got us a different car quickly.Reviewed 14 Nov 2024
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