Book Budget hire cars in Sanford

Reviews for Budget in Sanford

Recent reviews

Traveller rating

Excellent

16

Good

1

Okay

4

Mediocre

7

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10.0

Pros:Make and model. Friendliness and helpfulness of staff.Cons:Car needed washed and vacuumedReviewed 20 Jan 2021

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5.2

Poor Drop OffCons:When we arrived to drop the car, we were able to locate the parking spaces for drop off, however, there was no attendant to turn the car over to. We went inside and found a long line of people at the counter that were renting cars. We needed to catch our flight so we went to another rental car desk (Hertz maybe) that had a shorter line and they were helpful in recording our mileage and taking our keys so that we could leave. The drop off procedure needs to be evaluated with the outbound flight customers in mind.Reviewed 11 Aug 2016

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9.6

Pros:The fact we ended up with a small SUV, especially when we were driving thru torrential rains. The price!Cons:NothingReviewed 9 Sep 2020

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4.4

They didn't have a car I booked and forced to pay extra for smaller carPros:Appreciate location being open after flight was late on arrivalCons:Company Didn't have a car I had reserved (full size car) and made me pay for an "upgrade". Got two door sports car instead with no room for luggage or windows for the back seat.. Had to keep one of two luggage bags on the back seat next to my son.. Not a car for family of 3. Who would like to sit in the back for a week with no windows? Reservation was made couple weeks in advance. But when arrived they only had 2 cars left on the lot.. Both the same model sport cars.. $10 per day extra for the downgrade.. Not happyReviewed 18 Apr 2017

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10.0

Pros:AgentReviewed 6 Feb 2021

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10.0

Pros:Friendly, clean, and efficient.Reviewed 26 Oct 2020

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10.0

Pros:Plenty of space and gas friendly. Also the staff member that assisted us at pick up was wonderful and very personable.Reviewed 18 May 2020

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2.0

Pros:I am user friendly with G M. FORD CHRYSLER vehicles not friendly with othersReviewed 13 Mar 2021

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5.6

Poor customer servicePros:The car was nice. We had a 2017 Chevy Malibu. It was clean and had nice features. It was good to have unlimited miles. It was also nice to have the Etoll contraption on the windshield. It made the toll booths much easier.Cons:For the life of me I can't figure out why a car rental place doesn't stay open for late flights or delayed flights. My flight was supposed to come in around 6, but was delayed because of computer problems and weather. We ended up landing after 8 and no one was at the budget counter. So here we are 1000 miles from home and no way to get our rental car. This took about an hour and a half to get rectified, and wouldnt have been rectified if it hadn't been for the Avis girl. The budget people on the phone just wouldn't help me. They would have left my wife and I stranded at the airport for the night. Also, next day the "change engine oil" message came on. I checked the oil and it was a quart low. I bought a quart of oil and brought it up to where it was supposed to be. This is not something you expect when renting a car. Probably will never use budget again!Reviewed 23 Mar 2017

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6.0

Pickup/Dropoff HeadachesPros:The cost was reasonable, and the car ran without issue. The agent, once he arrived, was friendly.Cons:When I went to pick up the car, the office door was locked. There was a sign in the window to let me know that the agent was out, and the national customer service phone number was written on it, but the "will return by" time was covered up so I had no idea if or when they were returning. Other customers and I waited outside in the heat for the agent to (hopefully) show up. By the time he did and had helped us all, it was over an hour after my scheduled pickup time. This resulted in me being late to the drop off site (in a different town) and they ended up being closed for the day by the time I arrived, and I was charged a late fee.Reviewed 8 Aug 2017

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2.0

Cons:The worst rental experience ever. No vehicle at location available despite reservation. No attempt at assistance with alternative other than walk down the counter and ask other vendor which were Asking$ 1000 a day. Why join their loyalty program if this is their corporate culture of customer service.Reviewed 22 Mar 2021

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2.0

Pros:Got there and they did not have a car for me despite making a confirmed reservation.Cons:It would jave been better to have a car available as promisedReviewed 16 Apr 2021

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More

• 7.7 /10Enterprise Hire Cars at Sanford
• 7.0 /10Avis Hire Cars at Sanford
• 6.6 /10Dollar Hire Cars at Sanford
• 6.7 /10Hertz Hire Cars at Sanford
• 6.5 /10Thrifty Hire Cars at Sanford
• 8.4 /10Alamo Hire Cars at Sanford

• What is the most popular car hire from Budget in Sanford?

  Luxury (Audi A4 or similar) is the most frequently booked car hire type from Budget in Sanford.

• How many car hire locations does Budget have in Sanford?

  Budget has 2 car hire locations in Sanford. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Orlando airport (MCO)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes