Economy | $85/day |
Compact | $87/day |
Intermediate | $88/day |
Standard | $98/day |
Full-size | $93/day |
People mover | $142/day |
Full-size SUV | $121/day |
Passenger van | $259/day |
Pick-up truck | $119/day |
Intermediate SUV | $93/day |
Standard SUV | $100/day |
Based on ratings and reviews from real users on KAYAK, the best car rental company at Melbourne airport is Budget (6.9, 53 reviews).
Car rental companies that offer shuttle or pick-up services from Melbourne airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, and Thrifty.
One location in Melbourne Airport
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Reviews
6.0 Okay
Oct 2022
8.0 Very Good
Sep 2022
10.0 Wonderful
May 2022
2.0 Poor
Apr 2021
Cons:
Went to pick up van for group trip. They did not have one, said they couldn’t get one...sorry. This van was rented weeks before for a Senior Trip. Budget did not notify me or try to communicate about not having availability. The lack of help or concern was most unprofessional . We have rented these vans for years and have never had a problem. (Not from budget).2.0 Poor
Jan 2021
Pros:
Staff was not friendly. Would not take a debit card and would not work with me on a solution.Cons:
Clearly note no debit cards during reservation process.8.0 Very Good
Jul 2020
Pros:
I didn't like the way I was rushed through the registration process. All the information was in small print on a screen that I had to stand on tip toe to read plus the clerk spoke with an accent and with a mask was very hard to understand. She half read each page and told me to press continue. When everything was done she handed me the paperwork and told me to have a safe trip. Didn't tell anything about the car or where it was located. I had to search the paperwork. The car was in space B 6 which was marked AVIS, not Budget. I had to hit the button on the key to be sure that was the correct car. I reserved a car for $ 51. The paperwork said the estimated charges were $ 82.58. As it turns out I was charged $68.75 which was correct as I bought flat rate fuel package.Cons:
The clerk could have been more patient. The information could have been where I could see it. I could have been given time to read it or the explanation of what was on each page a lot clearer. I should have been told the color, make, and model of the car and exactly where to find it.One location in Melbourne Airport
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2.0 Poor
Aug 2019
Cons:
According to my reservation it included unlimited miles. Upon arrival I was told I had a 150 mile limit and roughly $0.50 per mile. Wasted my time and didn’t get to my destination.10.0 Wonderful
Jun 2019
Pros:
Everything went great!Cons:
Keep-up the good work5.2 Fair
Sep 2018
Cons:
Long wait to get car/keys. Overcharged and charged for services not used or agreed to.8.0 Very Good
Jul 2018
Cons:
Slightly higher charge than agreed due to taxws9.6 Wonderful
Jul 2018
Pros:
The lady was very accommodating when we had an issue with the first car we had ( low tire pressure) was very easy to work with !4.0 Mediocre
Jul 2018
Cons:
I canceled my Thrifty reservation (made 6 months prior) as I was staring at a line of 6 people ahead of me, in a mostly empty airport. The man working the counter at the Melbourne International Airport appeared to be extremely slow, and the line didn't move in the 10 minutes I stood there. I decided to quickly access carrentals.com, and found a car at an adjacent agency that had no line. They actually upgraded me from a Ford Focus to an Infinity Q-50. Long story short, the line took way too long. After getting off a plane with a toddler, I'm not waiting 20 minutes or more to pick up a reserved car. C'mon.One location in Melbourne Airport
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10.0 Wonderful
Mar 2021
Pros:
Staff called to make sure that I was still arriving late, then stayed until I arrived (probably an hour after he was scheduled to leave).Cons:
Nothing8.0 Very Good
Dec 2019
Pros:
Friendly staff member—Frederick5.2 Fair
Jan 2019
Pros:
Nice location but could use more parkingCons:
No choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.2.0 Poor
May 2018
Cons:
We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.6.0 Okay
Dec 2017
Pros:
car was clean.Cons:
First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.8.0 Very Good
Dec 2017
Pros:
Dropoff was quick and simpleCons:
At this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.One location in Melbourne Airport
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Reviews
7.6 Good
Oct 2020
Pros:
The check-in was smooth and quick. Had no hassles about supplemental insurance. Be sure to use your credit card for the rental. Mine has secondary car rental insurance. Mostly pleased with the Nissan Altima. Had two small dents that were noted but there were other scratches and one dent that was not highlighted. We took pictures of the scratches and the dent. Drop-off was quick and easy.Cons:
No obvious complaints. Price was more than I wanted to pay but competitive with other rental companies. Had a few extra expenses that blindsided me but cannot do anything about that. Final price was higher than expected by about fifty dollars.4.4 Mediocre
Jul 2020
Pros:
The staff was friendly and worked with what they had, as it was not their fault personally.Cons:
No one answers the phone - I tried calling multiple times for it to go to a voicemail. When I arrived initially to pick up my rental car I was informed there was only one vehicle available and it was a massive SUV (I called the day before the rental to confirm a smaller vehicle would be available and was told yes and I was all good to go). The woman then informed me there was multiple additional charges being added to the rental agreement. I also had an issue with the vehicle during my rental period and could not get a hold of anyone at the rental company, so I went to the location and saw the employees are just sitting there IGNORING the phone ringing on purpose.10.0 Wonderful
Jan 2020
Pros:
April was great and able to answer my questions about possible extending my rental. She even gave me her direct line if I needed to call.Cons:
The airport (MLB, Melbourne, Florida) doesn't have the best layout regarding where the rental cars are. Not Dollars fault though!8.0 Very Good
Jan 2020
Pros:
Took only a few minutes to check out and get the car on Christmas Day.Cons:
Auto maintenance. Car had a loud squeak when going over bumps and a loud rumbling at high speeds. it drove well, but needed maintenance.10.0 Wonderful
Feb 2019
Cons:
Everything was good, but this survey didn't allow me to enter my opinion4.4 Mediocre
Feb 2018
Cons:
My confirmation quoted a price... at my destination I was told that the confirmation was only an estimate! REALLY??One location in Melbourne Airport
One location in Melbourne Airport
One location in Melbourne Airport
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10.0 Wonderful
Feb 2017
Pros:
The customer service was great. A very pleasant helpful staff.10.0 Wonderful
Dec 2017
Pros:
Amazing suv, would rent again! Professional staff on both ends. The experience was incredible.Cons:
No negative comments at all.10.0 Wonderful
Dec 2017
Pros:
The car was a 2017 Camry . It was a great driving car. Service was speedy and efficient . I would definitely recommend them.One location in Melbourne Airport
One location in Melbourne Airport
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Reviews
9.2 Wonderful
May 2017
Pros:
Easy to pick up and drop off with polite personnel.Cons:
No warnings about the frequent unexpected and unannounced tolls we would encounter. No cruise control. Cheaply made car interior, but for the price it was fine.10.0 Wonderful
May 2017
Pros:
I needed to change my pick up time since my flight was delayed and it was very easy to reschedule and costumer service was amazing!8.0 Very Good
Feb 2017
Cons:
I didn't like that I had to purchase window wash, as it was totally empty.One location in Melbourne Airport
One location in Melbourne Airport
One location in Melbourne Airport
Most popular car type | Mini |
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