Guest reviews
Overall rating
7.4
Good
Based on 3,971 reviews
Cleanliness
8.2
Comfort
8.1
Pick-up/Drop-off
7.8
Value for money
7.9
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent reviews
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great experience
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8.0
Cons: Only problem was built into car that if you came to a stop the engine would shut off then restart after you let off the break or air conditioning needed more power. Air conditioning also shut off when engine died. Was not a problem but never seen that function before and took a while to get used t
review from
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10.0
Pros: Staff was very friendly and helped me get on the road quickly!
review from
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7.6
Pros: The staff was excellent. Georgia at the return point at MCO helped me alleviate a mess up on where I would return my rental saving me time and money. Car procedure was quick and easy.
Cons: For some reason, my flights were in Orlando International Airport but my rental had me returning it to Sanford airport. Not sure how the mix up happened but Georgia at the Orlando airport straightened it out.
review from
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9.6
Cons: The counter and customer service use different policies and are not equality trained in the policies.
review from
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10.0
Pros: The staff’s wiliness to work with us, they were great!
Cons: A sign at the return area that stated to leave the keys in the car, I walked all the way up to the building before there was a sign.
review from
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5.2
Pros: The staff was friendly and helpful at pick up and drop off.
Cons: When I put in to pick up a car at Sanford Airport, I expect to pick up my car at Sandford Airport. I do not expect to be told that my car is 15 miles away and it is closed. They took care of me there, but Hertz or Kayak needs to clean that up. I was not happy.
review from
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9.6
Pros: Check in counter associate at the airport was very helpful and friendly when I picked the car up.
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10.0
Pros: Great staff! Really helpful and fast and efficient.
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10.0
Pros: Roger was very helpful and it was great that the Hertz location in Sanford airport was still open even though it was 3am (our flight was delayed) We were also very happy to be upgraded from an economy car to a very nice Chrysler 300, it was a very luxurious car! (the best rental car I've ever had)
review from
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2.0
Pros: I liked the actual rental of the car, cost.
Cons: On website I requested rental from Orlando and for some reason it did the booking for Hertz Sanford rental. This me serious problems getting to Sanford for pickup. I was misinformed for pickup and an agent at pickup clearly stated that issue could have been easily resolved for pickup at Orlando airport.
review from
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6.0
Guy at counter tried to over charge by a lot
Pros: Quick in and out
Cons: Guy tried to charge over $500 bucks but luckily I was paying close attention. Car was little rough with almost 40k miles.
review from
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10.0
Pros: it was great. right at the airport...extremely fast and easy transaction and the best price i could find
review from
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10.0
Pros: Staff was very friendly and helped me get on the road quickly!
review from
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9.6
Cons: The counter and customer service use different policies and are not equality trained in the policies.
review from
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10.0
Pros: The staff’s wiliness to work with us, they were great!
Cons: A sign at the return area that stated to leave the keys in the car, I walked all the way up to the building before there was a sign.
review from
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9.6
Pros: Check in counter associate at the airport was very helpful and friendly when I picked the car up.
review from
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10.0
Pros: Great staff! Really helpful and fast and efficient.
review from
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10.0
Pros: Roger was very helpful and it was great that the Hertz location in Sanford airport was still open even though it was 3am (our flight was delayed) We were also very happy to be upgraded from an economy car to a very nice Chrysler 300, it was a very luxurious car! (the best rental car I've ever had)
review from
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10.0
Pros: it was great. right at the airport...extremely fast and easy transaction and the best price i could find
review from
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8.0
Cons: Only problem was built into car that if you came to a stop the engine would shut off then restart after you let off the break or air conditioning needed more power. Air conditioning also shut off when engine died. Was not a problem but never seen that function before and took a while to get used t
review from
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7.6
Pros: The staff was excellent. Georgia at the return point at MCO helped me alleviate a mess up on where I would return my rental saving me time and money. Car procedure was quick and easy.
Cons: For some reason, my flights were in Orlando International Airport but my rental had me returning it to Sanford airport. Not sure how the mix up happened but Georgia at the Orlando airport straightened it out.
review from
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5.2
Pros: The staff was friendly and helpful at pick up and drop off.
Cons: When I put in to pick up a car at Sanford Airport, I expect to pick up my car at Sandford Airport. I do not expect to be told that my car is 15 miles away and it is closed. They took care of me there, but Hertz or Kayak needs to clean that up. I was not happy.
review from
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2.0
Pros: I liked the actual rental of the car, cost.
Cons: On website I requested rental from Orlando and for some reason it did the booking for Hertz Sanford rental. This me serious problems getting to Sanford for pickup. I was misinformed for pickup and an agent at pickup clearly stated that issue could have been easily resolved for pickup at Orlando airport.
review from
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6.0
Guy at counter tried to over charge by a lot
Pros: Quick in and out
Cons: Guy tried to charge over $500 bucks but luckily I was paying close attention. Car was little rough with almost 40k miles.
review from
Where can I find Hertz hire cars in Sanford?
1752 Rinehart Rd, Hertz car rentals
Address
1752 Rinehart RdPhone
+1 407 323 2920FAQs about hiring a car from Hertz in Sanford
How many car hire locations does Hertz have in Sanford?
Hertz has 2 car hire locations in Sanford. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Orlando Airport (MCO)?
Yes
Does Hertz offer shuttle or airport pick-up services from Orlando Airport (MCO)?
Yes
