Book Hertz hire cars in Sanford

Reviews for Hertz in Sanford

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Traveller rating

Excellent

15

Good

8

Okay

4

Mediocre

7

Poor

0

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pick up the carwrong location

car was cleangreat experience

rented a carlocation was closed

car availablecustomer service

pick up and dropcar was dirty

friendly staffcredit card

10.0

Cons:Everything was extremely smooth with renting this car. Thank you!Reviewed 2 Feb 2021

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2.0

Pros:Drop off was easy but the pickup was a major issue. 2hr wait and didn't get the size vehicle I paid for. Also, the vehicle had sensors going off, brake lights didn't work, and got the car on empty gas tank.Cons:Better support, customer service, and coordination. Reserved a month in an advance and got treated like I just reserved the prior day. Will never rent through Hertz again.Reviewed 16 Feb 2021

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2.0

Pros:Car was good on gasCons:Was given to me without any gas and it smelled like cigarettes my 8 y/o has asthma and the whole way to south Florida he has was having difficulty breathing. .Reviewed 23 Feb 2021

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4.0

Pros:Price was right......manager on-site worked with me to get issue resolved.Cons:When I reserve a car a 2 weeks in advance and call night before to verify reservation, it would be nice to actually have a car available. Need to call customers ahead of time to let them know there are no cars available so that customer can make alternative plans and not waste time driving to location.Reviewed 23 Feb 2021

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6.0

Pros:I liked the almost new vehicle I was FINALLY given. What I did not like was that the staff originally tried to pass off a much smaller vehicle than we signed up for.... because I am a small female and they assumed I was by myself was the reason I was given after trudging out to the rental car and then back in again with all my luggage by myself to the rental booth to get what I was supposed to have. In addition, my husband understood because we had Triple A he would be added on with no charge when he arrived 4 days later. Not honored! It was an additional $13.50 a day to be added as a driver. Tolls were to be a usage fee of $19.50 total but again was told each day we used a toll we paid the toll plus an automatic usage fee of $6.95. I felt that they were attempting to rip us off because the small vehicle they first tried to pass off on me was the SAME price as the FULL size vehicle we had signed up to rent.Reviewed 18 Oct 2019

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2.0

Pros:Awful experienceCons:Help customers get informed on product.Reviewed 21 Oct 2020

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9.2

Cons:List correct address on web site (not Rinehart)Reviewed 16 Jul 2020

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10.0

Cons:It all went smoothly once we got to airport. The person at the national number was very helpful and courteous. I called the hertz rental desk at SFD airport with a question and the lady was really rude. Overall we were pleased and would rent again from hertz.Reviewed 25 Jan 2021

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6.0

Pros:Staff was niceCons:The car already had damage, 1 tire was low on air and the front end did not feel or sound completely right. I have never received a car in this poor of condition and when you rent a premium car you expect something in better condition than this. It was a nice car but that experience was stolen due to the poor condition of the car. It also was not cleaned as well as you would expect but that didn't bother me as it did have 40000 miles on it.Reviewed 25 Jan 2021

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2.0

Never again.Pros:The counter woman was very nice and tried numerous times to get my cc to swipe.Cons:At the counter to pick up my rental, my cc wouldn’t swipe. And it is their “policy” that they will only take a cc that will swipe. The women at the counter was very helpful and tried numerous time to get the card to work. Unfortunately, my card was so worn that the bar code was not what working on their reader. When the manager got involved he was less then friendly. The chip reader for cc didn’t work and he informed me that it had never worked since it was installed. I asked if they could just key in the cc. He said NO and gave me the same company policy line...I was 2 hours from my destination and had only the one card with me. The managers suggestion was to hav my parents drive 2 hours to the airport with their cc. My suggestion to him was to key in my cc! Again I was given the same company line and then he walked away. I did get a car from another company, at a much higher price because it was not reserved...no be the less, the other company bent their policy to help me.Reviewed 22 Nov 2017

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5.6

Pros:Staff was friendly enough and process was fairly fast.Cons:Cleaned the vehicle! We found a rx drug bottle with depression medication under the seat. Which means they did not throughly clean. There was a missing Matts n the car and bits of sand and food in the seams of the seats.Reviewed 4 Jul 2020

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6.0

Pros:Good car and priceCons:Flight was delayed and had a scare of not getting our car because you close too early. It caused more unneeded stress for our travel. Find another way to get customers their cars if their flight is delayed after your closing hours.Reviewed 25 Feb 2021

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• What is the most popular car hire from Hertz in Sanford?

  Luxury (Audi A4 or similar) is the most frequently booked car hire type from Hertz in Sanford.

• How many car hire locations does Hertz have in Sanford?

  Hertz has 2 car hire locations in Sanford. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Orlando airport (MCO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes